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GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals. DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success. BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.
Payments Monitoring Specialist
Location
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Posted
106 days ago
Salary
0
No structured requirement data.
Job Description
Payments Monitoring Specialist
GROWE
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves monitoring and managing payment traffic in a fast-paced environment. - Monitor real-time payment traffic in shift mode (24/7), handling emergency alerts - Reroute traffic fast and accurately according to instructions and the current state of payment providers - Control the quality of cashier setup across regions - Escalate drops and anomalies on processing traffic to payment providers and respective internal teams to solve the issue - Document changes on the payment provider's side and internal distribution (cashier, including buttons order, providers distribution, on/off, payment flows, etc.) - Deep into the current payment flows, methods, existing monitoring, providers' prioritization, etc. - Announce critical changes in payment flow, closed shift report Qualifications - Experience at the same position or in Fintech/PSP (or candidates without experience but with a desire to learn quickly) - English at an Intermediate level - Advanced Excel and other MS Office software user - Understanding of online payments technical integrations, funnels, flows - Experience in written and oral communication with foreign customers or partners - Understanding of payment and transactional systems and services - Experience in working with Grafana and Tableau is a plus Requirements - Attention to details - High level of communication skills - Multitasking, quick task execution - Good team player - Ability to perform own activity without supervision - Ability to communicate with partners independently Core Values - GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals - DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success - BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow Benefits - Medical insurance and financial aid - Benefit Cafeteria (compensation for the gym/stomatology/psychological service & etc.) - 100% paid sick leaves - Paid vacation - Annual salary review (based on performance) - Quarter bonuses according to the company’s policy - Individual annual training budget which allows to visit paid conferences, training sessions, English lessons, workshops, etc. - Growe University (Leadership Programs, Knowledge sharing, Webinars, etc.) - Personal development plan - Corporate events and team-building activities - Growe Care (Well-being Program) - Free lunches at the office
Job Requirements
- Experience at the same position or in Fintech/PSP (or candidates without experience but with a desire to learn quickly)
- English at an Intermediate level
- Advanced Excel and other MS Office software user
- Understanding of online payments technical integrations, funnels, flows
- Experience in written and oral communication with foreign customers or partners
- Understanding of payment and transactional systems and services
- Experience in working with Grafana and Tableau is a plus
- Attention to details
- High level of communication skills
- Multitasking, quick task execution
- Good team player
- Ability to perform own activity without supervision
- Ability to communicate with partners independently
- Core Values
- GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals
- DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success
- BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow
Benefits
- Medical insurance and financial aid
- Benefit Cafeteria (compensation for the gym/stomatology/psychological service & etc.)
- 100% paid sick leaves
- Paid vacation
- Annual salary review (based on performance)
- Quarter bonuses according to the company’s policy
- Individual annual training budget which allows to visit paid conferences, training sessions, English lessons, workshops, etc.
- Growe University (Leadership Programs, Knowledge sharing, Webinars, etc.)
- Personal development plan
- Corporate events and team-building activities
- Growe Care (Well-being Program)
- Free lunches at the office
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