Remote Reservations Support Associate Location: Fort Lauderdale, FL (Remote) Role Type: Contractor Schedule: Part-Time Workplace Type: Remote About the Role: Remote Reservations Support Associate This position provides remote support to clients by assisting with reservation-related requests, general inquiries, and administrative coordination. The role focuses on organization, communication, and following established procedures while working independently. It is ideal for individuals who enjoy structured responsibilities, consistent processes, and client interaction. Training and ongoing resources are provided, allowing individuals without prior industry experience to perform effectively and confidently. Clear guidelines and support systems are in place to ensure consistency and success. Responsibilities: Responsibilities include assisting with reservation support, providing timely and accurate communication, organizing and updating client information, completing required training, and adhering to procedures and timelines. Qualifications: Strong organizational skills, attention to detail, comfort working remotely, reliable technology access, and prior customer service experience are preferred. To Apply: Apply online. Qualified applicants will be contacted.

Remote Reservations Support Associate Location: Fort Lauderdale, FL (Remote) Role Type: Contractor Schedule: Part-Time Workplace Type: Remote About the Role: Remote Reservations Support Associate This position provides remote support to clients by assisting with reservation-related requests, general inquiries, and administrative coordination. The role focuses on organization, communication, and following established procedures while working independently. It is ideal for individuals who enjoy structured responsibilities, consistent processes, and client interaction. Training and ongoing resources are provided, allowing individuals without prior industry experience to perform effectively and confidently. Clear guidelines and support systems are in place to ensure consistency and success. Responsibilities: Responsibilities include assisting with reservation support, providing timely and accurate communication, organizing and updating client information, completing required training, and adhering to procedures and timelines. Qualifications: Strong organizational skills, attention to detail, comfort working remotely, reliable technology access, and prior customer service experience are preferred. To Apply: Apply online. Qualified applicants will be contacted.

• Deliver engaging, high-quality customer experiences in both mobile and fixed retail environments. • Educate customers on ALSO vehicles, features, and benefits, guiding them through demo rides and early purchase consideration. • Support local sales goals by converting interest into qualified leads and sales. • Share customer feedback and insights with the Market Manager to improve execution and experiences. • Assist with the setup, execution, and breakdown of mobile demo experiences and local activation events, including driving the custom Rivian EV van to/from events. • Safely operate and maintain the local demo fleet, ensuring vehicles are clean, charged, and customer-ready. • Represent ALSO at community events, pop-ups, and partner activations. • Support daily retail hub operations, including opening and closing procedures, merchandising, and general upkeep. • Deliver best-in-class customer service and demonstrate active selling skills. • Help create a welcoming, on-brand environment that reflects ALSO’s premium and playful ethos. • Follow operational, safety, and compliance processes as directed by the Market Manager and/or Market Coordinator.

• You will lead a team of Enterprise Account Executives responsible for net-new logo acquisition and high-velocity expansion. • You manage coverage, pipeline quality, and conversion discipline with extreme ownership. • Minimum 2+ net new meetings and 1+ qualified net new opportunity per rep, per week. • Pipeline is generated by the reps, not outsourced to marketing or SDRs. • Weekly structured deal reviews to inspect deals for use case alignment, economic buyer access, and implementation feasibility. • Provide live deal coaching and call reviews, showing reps what to do. • Proactive talent mapping and a continuous recruiting motion to upgrade the team over time.