• Report directly to the VP of Field Operations. • Responsible for financial and operational metric analysis, executive presentations, and providing overall program management oversight to strategic projects. • Research, strategize, and support the Operational leadership teams to assist in uncovering and cost analysis, metric analysis, and cost reduction measures across the business. • Manage multiple complex key initiatives and programs dealing with cross-functional organizations and leaders at multiple levels. • Deal with highly sensitive information and contribute to strategic discussions, decisions, and implementations. • Conduct long-term planning to create initiatives that further the company’s overall goals. • Coordinate different teams to foster exchange of ideas and provide cross-team learning opportunities. • Inspire and motivate employees to perform at their best through positive encouragement and incentive initiatives. • Communicate with the board or other senior officials about shifting company priorities and projects. • Identify potential problems and points of friction and working to find solutions to maximize efficiency and cost. • Identify opportunities to expand or shift course to align cost and service results to world class standards. • Manage the organizational budget process by assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits. • Enable field operations organizations and drive customer experience through strategic oversight of cross-functional processes and handoffs. • Provide rapid and comprehensive response to all frontline field inquiries with high-quality, time-sensitive support/education/training/troubleshooting until complete issue resolution. • Collaborate with leaders and support personnel in multiple workgroups including Field, Dispatch, Service Delivery, Service Assurance and other cross-functional sales and support teams to create process improvements and operational efficiencies that enable optimal operational results. • Partner with other lines of business (Systems and IT) to conduct extensive troubleshooting and support for Operational related systems to ensure an efficient, consistent, and simplified user experience. • Develop value-added recurring and ad-hoc reports with directional recommendations for leadership to identify areas of opportunity on key metrics, cost, and operational efficiencies. • Perform extensive analysis on a variety of reports, and systems, to determine and create enhancements that standardize and simplify processes, policies, and procedures. • Work directly with VP of Operations and his direct team to design, edit, and update Executive Operational presentations.

Description Make Your Mark at Alutiiq Operations Services, LLC!  Are you a strategic leader who thrives on overcoming challenges and building high-performing teams? At Alutiiq Operations Services, LLC, you will play a pivotal role in supporting critical government operations that keep our nation’s infrastructure running smoothly. If you are ready to drive excellence, innovation, and organizational performance from anywhere, join our mission-driven team! What You Will Do: - Oversee and direct the execution of multiple, concurrent BOS contracts at diverse government sites, ensuring alignment with organizational goals and contract deliverables - Proactively manage contract performance, meeting or exceeding all key performance indicators for cost control, on-time delivery, service quality, and workplace safety - Serve as the primary point of contact for government customers, ensuring exceptional stakeholder communication, timely issue resolution, and collaboration between site managers and executive leadership - Design, implement, and continuously improve operational strategies, staffing models, and resource allocation plans to maximize efficiency and support mission objectives - Manage and analyze multimillion-dollar budgets, preparing accurate forecasts, financial reports, and ensuring strict adherence to FAR/DFARS and other federal regulations - Perform regular site visits and in-depth performance reviews across all locations (up to 40% travel), identifying opportunities to enhance operational excellence and compliance - Lead, mentor, and evaluate project managers and site supervisors, fostering professional development and a culture of accountability, safety, and high performance - Drive business development by proactively identifying new contract opportunities, leading recompetes, and expanding BOS service offerings - Enforce rigorous compliance with all federal, state, and corporate policies, including safety programs, risk management processes, and contractual obligations - Prepare and present detailed reports, executive briefings, and performance updates to government clients and corporate stakeholders, translating operational data into actionable insights Requirements - Bachelor’s degree in Business Administration, Engineering, Facilities Management, or a related field (Master’s or advanced degree preferred). - At least 10 years of increasingly responsible experience in Base Operations Support (BOS) or large-scale facilities operations, with a minimum of 5 years successfully managing government contracts. - U.S. citizenship (required by government contract) and ability to obtain and maintain a Secret security clearance (Top Secret preferred). - Proven track record of managing and delivering on multimillion-dollar government service contracts, including oversight of performance metrics, compliance, and customer relationships. - In-depth understanding of federal contracting processes, especially FAR/DFARS requirements, and ability to interpret and apply regulatory guidance. - Exceptional leadership, team-building, and mentoring skills, including experience leading dispersed, multidisciplinary, and multicultural teams. - Superior organizational, analytical, and financial management abilities, with experience in budget preparation, forecasting, and reporting. - Outstanding communication, presentation, and interpersonal skills, with the ability to influence, build consensus, and engage stakeholders at all levels. - High degree of initiative, accountability, and adaptability—able to drive projects from concept through execution with minimal supervision. - Willingness and ability to travel up to 40% of the time for site visits, performance reviews, and customer engagement. Preferred Qualifications: - Experience overseeing multi-site or multi-agency BOS contracts, ideally in a government or military operations setting. - Professional certifications such as Project Management Professional (PMP), Certified Facility Manager (CFM), or equivalent. - Prior military service or significant experience working directly with Department of Defense or federal government clients. - Demonstrated commitment to operational excellence, continuous improvement, and best-in-class safety and compliance practices. Core Competencies: - Strategic Leadership & Planning - Financial & Contract Management - Government Customer & Stakeholder Engagement - Compliance, Safety & Risk Management - Team Development, Mentorship & People Leadership - Operational Excellence & Continuous Improvement Why Join Alutiiq Operations Services, LLC? - Empower National Impact: Lead projects that support the nation’s infrastructure and directly contribute to mission-critical government success. - Remote Leadership: Balance professional influence and personal flexibility with a fully remote executive position (with meaningful travel). - Leadership Visibility: Report directly to the President and collaborate closely with senior decision-makers, amplifying your impact and accelerating your career growth. - Competitive Rewards: Earn an industry-leading salary ($160,000–$190,000/year) plus opportunities for advancement in a growing, stable organization. - Purpose-Driven Culture: Join a team built on integrity, innovation, and respect for tradition, where your voice is heard and your ideas shape the future. - Opportunity to Grow: Advance your leadership toolkit, mentor future industry leaders, and expand your skills in a supportive, learning-focused environment. - Community Connection: Be part of an organization with deep roots in service and a commitment to supporting the people and places we work with across the nation. Ready to drive operational excellence? Apply today and shape the future with Alutiiq Operations Services, LLC! Salary range: $160,000 to $190,000 per year

• Lead the design, standardization, and continuous improvement of portfolio management processes across the R&D organization. • Enable integrated planning, improving predictability, and driving portfolio transparency through scalable PMO frameworks, data infrastructure, analytics, and reporting. • Serve as a strategic operations partner to R&D, Finance, and PMO Leadership, ensuring a single-source of truth to enable portfolio insights and decisions. • Design and implement standardized PMO processes, tools, and governance frameworks across R&D. • Establish integrated planning processes that connect strategy, resource planning, timelines, and execution milestones. • Drive adoption of best practices for stage-gate governance, risk management, and cross-functional alignment. • Lead continuous improvement initiatives to enhance operational rigor, predictability, and accountability. • Develop and maintain enterprise-level portfolio planning models that enable scenario planning and trade-off analysis. • Partner with R&D, Engineering, Regulatory, Finance to align roadmap assumptions and resource forecasts. • Implement forecasting and tracking mechanisms to improve milestone predictability and delivery confidence. • Monitor portfolio performance and proactively surface risks, dependencies, and capacity constraints. • Own and evolve the R&D portfolio management database, ensuring data accuracy, integrity, and usability. • Define data standards, KPIs, and portfolio health metrics. • Lead vision for automated dashboards and trending analyses to provide real-time insights to leadership. • Create portfolio views to support investment decisions, resource allocation, and strategic trade-offs. • Work with PMO portfolio leads to develop executive-ready reporting packages (monthly/quarterly) highlighting progress, risks, and trends. • Translate complex data into clear, actionable insights for senior stakeholders. • Serve as a thought partner to PMO and R&D leadership on operational effectiveness. • Provide key inputs into cross-functional portfolio review forums and governance meetings. • Influence without authority across scientific, clinical, regulatory, and commercial product management teams. • Lead and mentor portfolio operations team members as the function scales.

• Responsible for effective internal & external communications, including existing customer pricing negotiation, pricing enablement, billing inquiries • Become an expert in understanding card processing pricing including various market pricing strategies, interchange fees, network/scheme fees and other processing fees • Perform advanced payments pricing analyses for new business opportunities and existing customers, setting and/or approving processing rates which directly impact Toast revenue • Support the sales team as a subject matter expert regarding Toast’s payment solutions in addition to pricing • Manage and improve upon all operational processes that touch Toast Payments • Support and partner with Sales Enablement on Payments education initiatives • Support optimizing internal business operations for scale • Use of Salesforce, Excel, Powerpoint and SQL on a daily basis