• Conduct ongoing analysis of the channel lifecycle to identify bottlenecks, data inaccuracies, or manual hurdles. • Translate GTM leadership goals into functional program structures that are operationally intuitive for the Sales team to execute. • Own the "how" of our channel programs. Partner with IT and Ops teams to ensure our tech stack supports our strategic vision. • Act as the strategic bridge between Sales, Finance, and Marketing. • Develop and maintain dashboards that track program health.

We embrace passionate Team Members who consistently display our values: United, Informative, Approachable, Caring and Transparent. We are united in our collective effort to achieve member goals and proactively provide solutions tailored to individual Member needs. We are committed to ensuring that each Member receives a positive service experience and trusted financial advice. Join the Nuvision Team today! Let us be part of your career journey! Reporting to the E-Delivery Manager, the E-Delivery Team Lead assists with managing the day-to day operation of the E-Delivery staff. Consistent and predictable attendance is an essential job function. This role also includes assisting with E-Delivery staff development to ensure the delivery of quality service supportive of our organizational strategy, attainment of goals as well as the adherence to credit union policies and procedures. The E-Delivery Team Lead acts as the primary point of escalation and support leadership to enhance team performance and member satisfaction. They are also responsible for upholding a Member Centric environment focusing on enhancing the member experience and would serve as acting manager in the absence of the E-Delivery Manager. Responsibilities: - Assist with monitoring the day-to-day operations of the E-Delivery Team to help ensure that service level agreements are met. Assists with scheduling, reporting, resolving escalated issues, staff development, schedule adherence, and projects as assigned. - Assists Manager with the development and E-Delivery directives/procedures, ensures proper staff communication and adherence to policies and procedures. - Monitors calls/chats for quality and training purposes. - Assists E-Delivery Manager with developing, mentoring, motivating, coaching and monitoring performance to enhance service and performance results. - Assists with the development of annual performance goals, input and recommendations for training plans, provides feedback related to performance evaluations and appropriate personnel actions for each direct report, - Bill Pay – Responsible for auditing the bill pay collections reports and debiting the members accounts to ensure the credit union is made whole. - Other: Develops effective working relationships with internal partners. - Ensures that operating procedures are followed to minimize security risk, protect corporate assets, and attain a satisfactory rating on internal audits. - Adheres to all risk management guidelines and complete all required compliance training within time frame provided, - Performs necessary adjustments/corrections on member’s accounts. Including written follow up via email or letters. - Acting Manager in absence of E-Delivery Manager - Assists staff with routine duties as time allows and provides coverage when there are staff shortages this includes working Saturdays - Supports and participates in continuous improvement activities. - Represents the Credit Union in a positive and professional manner - Other related duties as assigned - Maintains member and other sensitive information with confidentiality. - Treats all co-workers and members with respect Minimum Qualifications: 3 or more years of directly related progressive financial institution experience. With at least 2 of the years in a Sr. level role in a contact center setting. Previous customer service experience. Preferred Qualifications: - 3 to 5 years Call Center operations experience in a supervisory position. - Experience with system conversions and/or implementations - 2 years’ experience in a leadership role. Education: - Two-year college degree or equivalent related experience, specialized course of study or program Pay scale by applicable geographic location: - Alaska: Min $29.31 - Mid: $36.63 - Max: $43.96 - Arizona: Min: $ 25.84 - Mid: $32.30 - Max: $38.76 - Nevada: Min: $ 26.44 - Mid: $33.05 - Max: $39.66 - Texas: Min: $24.88 - Mid: $31.10 - Max: $37.32 - Washington: Min: $30.02 - Mid: $37.53 - Max: $45.04 - Wyoming: Min: $25.48 - Mid: $31.85 - Max: $38.22 The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and applicable experience within the industry, job related training/education, etc. Benefits: - Medical - Dental - Vision - Life Insurance - Flexible Spending Account - 401(k) Matching - Paid Time Off - Training Provided - Tuition Reimbursement Applicants must be legally authorized to work in the U.S. without the need for current or future sponsorship. Nuvision Credit Union is proud to be an Equal Opportunity Employer. At Nuvision Credit Union, we provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Nuvision Credit Union is committed to providing equal employment opportunities to all individuals, including those with disabilities. If you require a reasonable accommodation to complete the application or interview process, please contact our recruiting team at Recruiting@nuvisioncu.org. We will work with you to meet your needs in accordance with applicable laws.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking an experienced ACO Program Manager to join our Value Based Operations team within BrightSpring’s Population Health Services organization. This role is strategically important to the organization as we expand our ACO capabilities. The ACO Program Manager is accountable for day-to-day execution of MSSP ACO requirements, is an internal subject matter expert and trusted cross-functional partner. This person will be motivated by our mission to deliver healthcare to vulnerable patient populations across the country. - Develop, monitor, and maintain in-depth knowledge of ACO program rules and requirements, and translate those rules and requirements into business and operational execution - Build/revise program design, iterate to scale and improved outcomes - Lead ACO program implementation as the practice evolves ACO participation - Data reconciliation and analysis across multiple data sources creating insights for teammates and leadership - Identify opportunities for program improvement, intervention, issue escalation, etc. grounded in regular performance monitoring - Collaboration with internal and external partners to review or resolve programmatic needs Responsibilities - Work with our VP VBO to ensure that all required program activities are completed, and that primary care is successful in a subset of our ACOs - Execute on ACO program requirements including member/provider communications and policy and procedure development - Monitor and summarize CMS communications and policies to identify notices, policy or regulation changes to ACO program that may impact Primary Care - Prepare internal and external communication materials to support ACO operations - Engage with other team members including IT, sales, finance, and clinical to ensure completion of ACO program requirements - Build trusting relationships with internal teams to influence and support successful performance in ACO programs - Program design and deployment of a performance management process to drive execution and target achievement for partnered network and employed providers - Identification and management of network curation opportunities Qualifications - Bachelor’s Degree preferred, preferably in health care administration, business or other healthcare related field - Bonus for Master degree in business administration, public health, or other related degree field - 3-5 years of ACO program management (MSSP, REACH) or related experience - Healthcare quality management and/or transformation experience in a primary care or other value based organization - Understanding of the value based care industry - Knowledge of primary care operations, bonus if within LTC and AL patient populations - Analytic skills to collect information from diverse sources and summarize the information and data to solve problems - Strong verbal and written communication skills - Excellent organizational and time management skills - Proficient in systems including Microsoft Office, HER - Strong analytical skill set, advanced Microsoft Excel skills, PowerBI/analytic platform - Ability to work independently as well as part of a team - Ability to comply with HIPAA guidelines - Ownership mentality that shows up as taking action, thinking creatively, and finding iterative ways to improve - Comfortable with ambiguity and change while simultaneously building new processes and revising existing ones - Variable travel for training, shadowing and team meetings (quarterly at most) Company Description Abode Care Partners, an affiliate of BrightSpring Health Services, is a leading provider of integrated medical services, caring for individuals from post-hospitalization to home in various settings. - We bring quality medical care to older adults, people with complex conditions, people with special needs, and individuals with intellectual and/or developmental disabilities. - Our goal is to increase quality of life and safeguard the dignity of those we serve.

Leidos’ Defense Sector is seeking a Senior Program Analyst to be a key contributor to high-impact national security efforts supporting the planning, execution, and oversight of complex, large-scale programs across the defense and intelligence domains. In this role, you will help guide the development and integration of advanced software enabled capabilities across diverse operational environments. At Leidos, you'll join a team of innovators tackling some of the world's most critical challenges through cutting-edge technology and bold ideas. We foster a dynamic and collaborative environment where your expertise will directly contribute to mission success, and the significance of your contributions will only be surpassed by the exceptional opportunities for your professional growth and advancement. This position is contingent upon program award, anticipated late March. Primary Responsibilities: - Lead the development and maintenance of the program's Integrated Master Schedule (IMS), performing critical path analysis, schedule risk assessments, and variance analysis. - Drive the program's risk and opportunity management process, from identification and analysis through mitigation and capture planning. - Facilitate Risk Management Boards (RMBs) and other key program meetings, presenting complex analysis and providing strategic recommendations to program leadership. - Develop and deliver high-quality program status reports, performance metrics, and executive-level briefings for both internal and government stakeholders. - Manage the program's baseline change control process, ensuring any changes to scope, schedule, or budget are properly documented and approved. - Serve as a primary point of contact for program control matters, interfacing directly with government counterparts, subcontractors, and internal teams. - Mentor and provide coaching to junior program analysts, reviewing their work and fostering their development in program control disciplines. - Ensure timely and compliant submission of all Contract Data Requirements Lists (CDRLs) related to program schedule, cost, and performance. Basic Qualifications: - Bachelor's degree with 8+ years of prior relevant experience OR a Master’s degree with 6+ years of experience. Additional experience may be considered in lieu of a degree. - Active Secret Clearance with the ability to obtain a TS/SCI. - Full understanding of program management and control principles, including scheduling, risk management, and performance analysis within a government contracting environment. - Advanced proficiency with Microsoft Project and Microsoft Excel. - Excellent communication and interpersonal skills, with a proven ability to influence team members and present complex information clearly. Preferred Qualifications: - Project Management Professional (PMP) or similar project/program management certification. - Experience supporting large, complex government or defense programs, particularly those involving software development and system integration. - Understanding of operational concepts and technologies that support situational awareness, decision-making, and mission execution in complex environments. - Experience applying Earned Value Management (EVM) principles and preparing performance and status reports. - Familiarity with government contracting environments and common contract vehicles. - Proficiency with collaboration and project management tools such as SharePoint, Jira, Confluence, or similar platforms. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. Original Posting: March 5, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $92,300.00 - $166,850.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.