This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re seeking an HR Operations Specialist who brings a strong foundation in HR operations, a consultative mindset, and a passion for improving processes through modern tools and technology. This role is ideal for an HR professional who is curious about technology, and skilled at translating HR needs into practical, user-friendly solutions. This position supports a flexible work arrangement, with eligibility for in‑office or remote work within the U.S. Mountain, Central or Eastern time zones. Responsibilities - ServiceNow HRSD Support - Provide day‑to‑day HR operational support in ServiceNow HRSD as a system administrator. - Maintain HR Knowledge Base content and partner with COEs to ensure accuracy and alignment to policy. - Monitor performance dashboards and work with stakeholders to address trends, opportunities, and recurring issues. - Coordinate with GTG when enhancements or technical fixes require developer‑level intervention. - HR Process Improvement & Consulting - Analyze current HR processes, identify pain points, and recommend improvements that reduce manual work and enhance employee experience. - Facilitate discovery sessions with HR partners to understand business needs and translate them into system requirements. - Lead small HR process redesign efforts, ensuring alignment with compliance, change management, and service delivery principles. - Document processes, create standard operating procedures, and support adoption across HR teams. - AI & Technology Enablement - Use enterprise AI tools to enhance HR work. - Identify HR use cases for AI or automation and partner with technical colleagues to explore feasibility. - Support HR team members in learning and adopting digital tools. - Data Quality, Reporting & Compliance - Develop and run basic audits to ensure data accuracy and integrity across HR processes and systems. - Produce recurring and ad‑hoc HR operational reports with clear definitions and insights. - Handle PII in alignment with internal data protection policies. Qualifications - Hands‑on experience working in ServiceNow HRSD as a functional user or system support partner. - Ability to update configurations, cases, workflows, and knowledge content within HR-governed boundaries. - Experience using AI tools in an HR context. - Experience supporting HR technology platforms (ServiceNow HRSD preferred) from an HR lens. - Strong communication skills. - Ability to work collaboratively in cross‑functional teams. - Experience mapping processes, analyzing workflows, or supporting change management. - Proficiency with Microsoft 365. Requirements - Communicate Effectively – adapt message and medium to audience; ensure shared understanding. - Act Inclusively – show respect, empathy, and dignity; leverage diverse perspectives. - Solve Problems – identify, prioritize, and implement alternatives; measure outcomes. - Demonstrate Agility/Adaptability – explore rationale for change; try new approaches; collaborate. - Drive for Results – show ownership and accountability; deliver business outcomes. - Champion Innovation – identify opportunities for new/improved ways of working; create differentiated solutions. Benefits - Salary to be determined based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as the internal equity and alignment with the team. - The pay ranges from $64,000.00 - $85,000.00 plus benefits and retirement program. - Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. - We invest in our employees’ education and have built Gilbane University into a top training organization in the construction industry. - Qualified applicants who are offered a position must pass a pre-employment substance abuse test.

Description We are seeking a mid-career HR Specialist with 2–4 years of hands-on experience to support core people operations across the employee lifecycle. This role is ideal for an HR professional who is detail-oriented, employee-focused, and comfortable balancing compliance-driven work with relationship-based HR support. The position is available for work within the United States except from the following states: AZ,CA,CO, CT, Il, MA, MD, ME,MI, MN, ND, NJ, NM, NV, NY, OR, RI,VT, WA, and WASHINGTON, D.C.State locations and specifics are subject to change as our hiring requirements shift. POSITION SUMMARY The Human Resources Specialist is responsible for enhancing employee experience onboarding, leave administration, HRIS data management, employee engagement, talent acquisition, and employee lifecycle support. The HR Specialist plays a key role in ensuring a smooth employee experience from recruitment through development and offboarding.Requirements PRIMARY RESPONSIBILITIES Employee Relations, Engagement & Development - Serve as a trusted HR point of contact for employees and managers. - Create and facility employee engagement initiatives, including surveys, recognition programs, wellness activities, and culture-building events. - Partner with supervisors to coordinate employee development, training, and certifications. - Communicate employee relations concerns to HR leadership and assist with resolution. Talent Acquisition & Recruitment - Manage full-cycle recruiting efforts for hourly and salaried roles, including job postings, sourcing, screening, interview coordination, and offering support. - Execute recruitment strategies in partnership with leadership. - Coordinate pre-employment processes, including background checks, drug screens, and offer letters. - Build and maintain talent pipelines through job boards, job fairs, community outreach, and partnerships with schools or workforce agencies. Onboarding & Offboarding - Coordinate and deliver onboarding experiences and new employee orientation programs. - Ensure completion of onboarding documentation, training requirements, and new hire checklists. - Manage offboarding processes, including exit interviews, system access changes, and documentation. Leave Administration & Compliance - Administer and manage employee leaves of absence, including FMLA, state leaves, ADA accommodations, and company policies. - Partner with employees and managers to ensure a compliant, well-communicated leave experience. - Maintain accurate records and ensure compliance with federal, state, and company policies. HRIS, Data & Reporting - Maintain accurate employee records within the HRIS, ensuring data integrity and confidentiality. - Administer and approve system employee documentation. - Generate reports and support audits related to HR data, hiring, training, and headcount. - Provide administrative support for HR systems and processes. Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE - 2–4 years of progressive HR experience - GED and some post-secondary education required. - Experience with full-cycle recruiting and onboarding. - Demonstrated experience administering leaves of absence (FMLA, ADA, etc.). - Working knowledge of HRIS platforms and data maintenance. Preferred - Bachelor’s degree in human resources, Business Administration, or related field. - Experience supporting multi-state or growing organizations. - Experience partnering with external leave administrators or benefits vendors SKILLS & ABILITIES · Strong Knowledge of HR Principles and Laws: Thorough understanding of federal, state, and local employment laws and regulations (e.g., FMLA, FLSA, ADA, EEO). · Effective Communication Skills: Excellent verbal and written communication abilities to interact with employees and management clearly and professionally. · Problem-Solving and Critical Thinking: Ability to assess situations, interpret information, and make sound, timely decisions to address employee and management needs. · Interpersonal and Relationship-Building Skills: Skilled at building trust and maintaining positive relationships across the organization to support a collaborative work environment in a remote environment. · Organizational and Time Management Abilities: Strong organizational skills to manage multiple responsibilities and prioritize effectively in a fast-paced setting. · Attention to Detail: High accuracy in maintaining records, managing HRIS data, and preparing reports or compliance documentation. · Reporting: Gather the metrics, generate insights, and prepare reports that support informed decision-making. · Adaptability and Flexibility: Responsive to changing priorities and able to adapt processes and practices in a dynamic work environment. · Training and Development Skills: Capable of delivering employee training sessions and workshops remotely that support growth and engagement. · HRIS and Technology Proficiency: Experience with HRIS systems and proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) or similar software. · Confidentiality and Integrity: High level of professionalism with a strong commitment to confidentiality and ethical conduct. LANGUAGE SKILLS · Proficient in English: Excellent verbal and written communication skills required to convey information clearly, handle sensitive topics, and draft policies, emails, and reports. · Bilingual or Multilingual (Preferred): Proficiency in an additional language is a plus to support a diverse workforce and facilitate communication across language barriers. · Strong Interpersonal Communication Abilities: Ability to adapt language and communication style to effectively engage employees at all levels of the organization in a remote environment. · Active Listening Skills: Capable understanding employee concerns, interpreting needs, and responding thoughtfully in various HR scenarios. REASONING ABILITY ·Sound Judgment and Decision-Making: Ability to make well-reasoned decisions based on a thorough understanding of HR policies, employment laws, and organizational goals. · Problem-Solving Skills: Capable of analyzing moderately complex employee relations issues. · Conflict Resolution: Skilled in assessing situations objectively, mediating disputes, and implementing fair and consistent resolutions to maintain a positive work environment. · Adaptability in Ambiguous Situations: Ability to remain flexible and effective in fast-paced or ambiguous situations, adjusting approach as needed while keeping organizational interests in mind. · Analytical Thinking: Proficiency in interpreting data and reports, recognizing trends, and providing insights that support HR strategy and organizational improvement. · Attention to Detail: Highly attentive to accuracy and completeness in documentation, compliance, and reporting, ensuring integrity in all HR processes. · Ability to define problems, collect data, establish facts, and draw valid conclusions. PHYSICAL DEMANDS The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, see, and hear. The employee frequently is required to use their hands to dial a telephone, utilize a computer keyboard and mouse, and operate office equipment. The employee is occasionally required to stand, walk, and reach with hands and arms and lift up to 20 pounds. Work Environment The employee works remotely from a suitable, comfortable environment that meets health and safety requirements and is in compliance with applicable employment laws in the employee's state of residence. The employee is expected to sit at a designated secure workspace during regularly scheduled work hours, communicate through phone or computer-based calling systems, type on a standard keyboard, and read and comprehend information from a computer screen and/or digital resources. This position adheres to all relevant state-specific regulations regarding work hours, breaks, and other employment standards. COMPENSATION & BENEFITS - Market competitive compensation program. - Health, Gym discounts, Dental, Vision, Life, Health Savings Account, Flexible Spending Account, 401(k), Paid Time Off, Paid Holidays, & More. The company extends equal employment opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other reason prohibited by law.

Overview Church World Service, Inc. (“CWS”) is a not-for-profit, faith-based organization transforming communities around the globe through just and sustainable solutions to hunger, poverty, displacement, and disaster. About CWS Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home. Purpose The Senior Case Manager, Virtual Integration Services provides culturally humble and client-centered services to support 100 % virtual case management for newcomers across diverse geographies in the U.S. The role accompanies newly arrived immigrants or recently granted asylees facing barriers to access the tools, information and services they need to thrive in their communities. The position conducts outreach, virtual screening, assessment, case management, resource creation and service coordination referrals through unique, individual case management plans, in line with program guidelines. This role also supports the timely administration of rental assistance in line with funder requirements. In many cases, the role may coordinate with other ORR service providers, immigration legal service providers and other community-based organizations to coordinate continuum of care and help program participants meet their needs and achieve self-sufficiency goals. Additionally, the position will conduct research and outreach to a wide array of community service providers to advocate for access for clients to promote local integration in a diverse number of locations. The VIS team frequently serves Dari, Haitian Creole, Spanish and Pashto speakers. Fluency in these or other refugee languages is desired. This is a grant funded position through the Preferred Communities Supplemental funding and is expected to last through September 29, 2026 Responsibilities - Handle complex and difficult, or crisis case situations. - Conduct comprehensive assessments for clients with varying needs - Develop support plans and coordinate services required with in-house programs and various outside agencies - Document all contacts and services in client case files and maintain case note logs. In addition to documenting all services, record clients’ public assistance usage. Complete all required reports. - Advocate for clients to ensure the client applies for all federal, state, local or non-governmental programs for which the client qualifies. Provide support and crisis intervention when needed. - Keep informed about client immigrant issues, changing federal policies and available services to clients, using current information to better identify and serve clients. - Establish and maintain strong relationships with community agencies, social services and professional providers. - Continuously monitor complex progress and evaluate effectiveness of support plans and recommend changes as needed. - Perform all duties in a culturally and linguistically appropriate manner. - Undertake other duties as assigned. - Must be 21 years of age. Position Specific Responsibilities & Skills: Listed below is where specific responsibilities and skills can Be chosen from this list This will be completed by hiring manager – can include funder/program requirements. Samples include: - Welcome and orient clients to the community through the provision of program - Secure appropriate and affordable housing for new clients; develop relationships with local landlords. - Empower clients to formulate realistic yet ambitious employability plans. - Assist clients to implement their employability plans. - Advocate on behalf of clients, and refugee-serving voluntary agencies. - Offer interpretation and translation services to refugee clients, as well as transportation to interviews and appointments as necessary. (Compensation is paid by CWS for mileage when using personal vehicle.) - Work with clients to remove barriers to employment and realize the goal of family self-sufficiency. - Identify support services that may assist clients in becoming self-sufficient, such as ESL, transportation, immigration services, and childcare. - Counsel clients in areas such as job interview skills, expected behavior on the job, and proper hygiene. - Communicate with volunteer coordinator to organize volunteer assistance to welcome clients. Ensure volunteer availability and suitability to support the completion of prearrival activities. - Attend training and conferences as requested by supervisor. Develop and deliver targeted training for case manager staff. - Represent the program at meetings and speaking engagements relevant to the responsibilities of the position. - Work varied hours, including some night and weekend work. Qualifications Education and Experience: Education: Bachelor’s Degree in related field Experience: Minimum of 4 years' previous work experience in case management or human service delivery providing support to US refugee and/or immigration populations. Required Skills: There are two openings for this position - one incumbent must be fluent in Spanish. Social Casework Principles Deep understanding of social casework principles and practices. Motivational interviewing Trauma informed case management Stewardship of power differentials Strengths-based case management Promote anti-racism and equity and inclusion Educate and empowerment Demonstrate ethical and professional behavior Power and Privilege awareness and intersectionality Communication & Interpersonal Skills Excellent verbal and written communication, as well as the ability to build rapport and demonstrate empathy with clients and colleagues. Ability to build rapport across-language and culture e.g. action-oriented rapport building such as teaching someone how to ride the bus or through appreciation of learning from newcomers Problem-Solving & Critical Thinking Ability to analyze situations, identify problems, and develop effective solutions. Systems thinking understand how individuals, families, community's and policies interact Engage in policy practice: Understand how policies and the systemic level interact with individuals and families access resources and services Assessment & Planning Proficiency in conducting assessments, developing service plans, and evaluating client progress. Co-creation of Self-Sufficiency plans Scaffold education and empowerment Computer Literacy Ability to utilize computer applications for documentation, communication, and data management. Utilize different forms of technology (WhatsApp, phone, Zoom, email, etc.) to build rapport and communicate with clients based in diverse communities throughout the U.S. Knowledge of Relevant Laws and Regulations Understanding of federal and state laws related to social services and immigration. Understanding of immigration legal policy and how it interacts with long-term forms of immigration relief Understanding of how different policies interact differently with different ORR eligible communities Strong Interpersonal & Communication Skills Language fluency in written and spoken English is required. Superior written and verbal communication skills. Ability to demonstrate empathy, possess the ability to understand feelings clients. Awareness of different cultural, religious and backgrounds to provide support. Time Management & Organizational Skills Ability to efficiently plan, manage tasks and juggle multiple clients and meet deadlines. Accurately record client interactions, progress and relevant information in case notes and other databases as required. Teamwork & Collaboration Work effectively with team, other professionals and support providers. Technical Proficiency Proficiency with Microsoft Office. Experience working with case management or other relevant databases a must. The ability to multi-task, prioritize projects, maintain accurate records. Knowledge of Support Resources Be well-versed with local services, programs and support systems to meet clients’ needs. Cultural Competence Ability to work effectively with individuals from diverse backgrounds and cultures. Cultural humility: approaching diverse clients with respect, self-awareness and a willingness to learn Ability to speak multiple languages; key refugee languages are preferred. Special Requirements Valid Driver’s License/Proof of Insurance Benefits CWS offers a competitive benefits package that includes: - 403 (b) Retirement Plan - Medical, Dental and Vision Insurance - Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years) - 14 Official Holidays - 12 Sick Days Off (Accrued monthly) - Life Insurance and AD&D - Long Term and Short-Term Disability - Employee Assistance Program (EAP) - Health Savings Account - Flexible Spending Accounts

Description At the Department of Revenue (DOR), the Human Resource (HR) Division's Technical Operations Team is the backbone of the fabulous work we do. This fantastic team is looking for an individual with uncanny attention to detail, unrelenting energy for continuous improvement, and an obsession for customer service.   Who we are:Our HR team likes to have fun, and we’d love to show you how our HR festivities team makes our everyday work more enjoyable. We have challenges, events to help us get to know each other better, and our whole team's “connect the dots” virtual meeting once a week helps us stay in touch. Once a month, we come together, in person, for a staff meeting, which is a great time to catch up on updates, share important news, and keep everyone aligned.  After that, we enjoy lunch together and celebrate our team members with birthdays that month with some food, fun, and good company.   Our HR team works closely together on a day-to-day basis and supports each other in meeting our customers' needs. Our office will telework in some form, so if you like to work from home but also like to be in the office to interact with our customers and your coworkers, this job is for you!Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused to achieve the agency's goals. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds, including people of color, immigrants, refugees, LGBTQ+, people with disabilities, and veterans. This unique culture of respect promotes a professional family of cohesive groups maximizing potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans; health, dental and vision coverage, deferred compensation plans, and as a public service employee, you may also be eligible for student loan forgiveness. Visit these links to watch our recruitment video to find out more about our agency and see what our employees say about why Revenue is a great place to work.  Please review the opportunity details below and forward this message to others you feel may be qualified. Duties As a Human Resource Consultant (HRC1), your organization skills will be crucial to prioritize your work for accurate and timely completion. Your effective communication skills will be relied upon to interpret and explain information to our customers and to provide options and impacts depending on the chosen course of action. You will leverage your natural curiosity and research skills to analyze situations and arrive at the best possible recommendations and advice to help advance the agency's mission. What does a Human Resource Consultant do? - Accurately input personnel actions into our Human Resource Management System (HRMS). - Consult with internal and external customers while providing excellent customer service. - Ensure consultation complies with a variety of rules, policies, and procedures. - Interact with customers daily. - Review, update and create internal processes for the Technical Operations Unit; including researching, analyzing, and providing recommendations for improvement. - Prepare and deliver appointment letters. - Provide assistance in producing reports, including reviewing data. - Maintain files on positions, personnel actions, and confidential information such as Affirmative Action and I-9 forms. Qualifications We're looking for self motivated candidates with demonstrated competencies to perform data entry and human resource consulting to both internal and external customers. Any combination of education and experience that meets the knowledge, skills, abilities and behaviors (KSAB’s) listed below. KSAs are typically acquired through, but not limited to, relevant degrees, training, coursework, and work experience related to the position. Knowledge, skills, and abilities: - Knowledge of state and federal employment laws and regulations as applied to personnel actions, including Collective Bargaining Agreements (CBAs), Washington Administrative Codes (WACs), and agency HR policies and procedures. - Knowledge of human resources operations, including personnel actions, records management. - Knowledge of records retention requirements and personnel file standards under Washington State and agency guidelines. - Working knowledge of Human Resource Management Systems (HRMS), Client Work Manager (CWM), KoFax (ILINX, WATCH, including personnel action processing, document verification, and compliance validation. - Skilled in preparing accurate HR correspondence, including appointment letters and employee notifications. - Skilled in providing customer-focused HR consultation to employees, supervisors, and managers regarding paperwork, processes, and requirements. - Ability to maintain a high degree of accuracy and attention to detail when handling sensitive employee data and records. - Ability to communicate technical HR information clearly and effectively to a wide range of customers. The ability to take action to learn and grow:  - Curious about themselves and others, take responsibility for knowing their own strengths and weaknesses, and use their learning to make government programs and processes more efficient and effective to serve all in Washington.   The ability to take action to meet the needs of others:  - Flexible, adaptable, customer-service focused, and willing and able to empathetically respond to the unique needs of the people they work with and serve.   Uses an equity & inclusive approach:  - Actively seeks to understand and appreciate the diverse backgrounds, perspectives, and experiences of colleagues, customers, and communities. Encourages an inclusive culture where everyone feels valued and respected. Uses an equity lens that applies an objective perspective to daily work by considering impacts on the people we serve, particularly marginalized groups by actively identifying and removing inequitable barriers.   Preference may be granted to candidates who possess the following: - Experience in a human resources office. - Bachelor's degree with a focus on business, human resources, social or organizational behavior sciences or related field. - Professional in human resources certification (SHRM, HRCI, etc.). Throughout our selection processes, we'll also be evaluating candidates for knowledge, skills, abilities, and behaviors that align with the values and culture of DOR, and our high performing HR Team.   To be considered:  - Complete your online application thoroughly. The Information you provide will be used as your initial resume and will be a key part of the screening process.  - Attach a cover letter that clearly and thoroughly describes how you meet the required competencies (qualifications) listed in this job posting. * Note - Incomplete applications or applications received without these materials may be disqualified.*    To take advantage of veterans' preference, please attach your DD-214, member 4 long form, or your NGB-22. Please black out social security number and date of birth before attaching. Questions? Hello, my name is Lance, and I will be assisting with this announcement. As a 20-year Department of Revenue employee, I understand the importance of finding a rewarding career with a work-life balance. At Revenue, we pride ourselves in connecting talented individuals with opportunity and would like to answer any questions you have.   Please contact any part of the Staffing team at Jobs@dor.wa.gov  or give me a call (360) 704-5725. Supplemental Information Human Resources may use this job announcement to fill multiple similar vacancies for up to six months. Prior to a new hire, a background check including criminal record history will be conducted.  Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply. If you need help during the application process, please call the Human Resources Office at 360-704-5731. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.