• Responsible for leading and driving the ongoing relationship with clients across departments and including executive relationships. • Achieves annual revenue goals and influences the client at key decision points to ensure a successful outcome. • Drives client proposals in up-sell opportunities and facilitates contract renewals. • Analyzes solution outcomes and promotes success with client stakeholders. • Identifies and mitigates account risk.

Slip Robotics is at the forefront of robotic automation, delivering cutting-edge solutions that transform how businesses move goods. Our autonomous platforms redefine efficiency, reliability, and scalability in logistics. We’re a fast-growing team of innovators passionate about helping customers adopt automation seamlessly and successfully. The Account Manager owns the commercial success and long-term growth of assigned customer accounts. This role is responsible for developing strong executive and operational relationships, ensuring successful deployment and adoption of Slip Robotics’ solutions, and identifying opportunities to expand the partnership. The Account Manager serves as the primary customer advocate and strategic advisor throughout the contract lifecycle—from initial deployment and onboarding through ongoing optimization and expansion. This role requires balancing customer satisfaction with commercial performance, driving retention, expansion revenue, and measurable operational value for customers. Working cross-functionally with sales, engineering, and operations teams, the Account Manager ensures projects are delivered successfully while continuously identifying ways to deepen customer engagement and maximize the impact of Slip Robotics’ technology. Responsibilities - Own the commercial relationship and overall success of assigned customer accounts. - Lead customer engagements across the contract lifecycle, including deployment coordination, onboarding, training, and ongoing account management. - Serve as the primary point of contact and trusted advisor for customers, providing guidance on best practices and operational optimization using Slip Robotics’ solutions. - Identify and develop opportunities for account expansion through upsell, cross-sell, and additional deployments. - Monitor account health and performance KPIs, proactively addressing risks and identifying improvement opportunities. - Partner with internal teams to ensure successful project delivery, including resource coordination, timeline management, and issue escalation when necessary. - Analyze customer workflows and operational performance to recommend improvements that increase customer value and strengthen the partnership. - Maintain strong relationships across customer organizations, from operational teams to executive stakeholders. - Manage account activity, including regular customer meetings, reporting, and documentation of key interactions.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves transforming data into compelling narratives that drive business strategies. Your expertise in data analytics will influence key decision-making processes and help our partner understand the dynamics of the subscription economy. - Extract and analyze data to tell compelling stories about the subscription economy. - Present findings to external clients and internal stakeholders by translating complex datasets into clear narratives. - Own the production of monthly syndicated reports and craft custom analyses. - Support Sales and Marketing with key analyst reports and rapid response requests. - Use SQL to navigate databases and collaborate with Data Services. - Manage multiple project timelines and expectations across stakeholders. - Monitor subscription trends and emerging platforms as a thought leader. Qualifications - 4+ years of experience in data analytics with a proven track record. - Demonstrated experience presenting insights to clients or executive leadership. - Expert proficiency in Excel and PowerPoint; some proficiency in SQL. - Strong ability to synthesize complex data into intuitive narratives. - Meticulous attention to detail and organizational skills for large datasets. - Self-starter capable of meeting tight deadlines in a fast-paced environment. - Bonus: Experience with Looker or similar Business Intelligence tools. - Bonus: Interest in the Subscription Economy and digital subscription market. Benefits - Work from anywhere in the US. - Competitive base salary. - Meaningful stock options. - Full healthcare benefits. - Unlimited PTO + closed last week of December. - 401k plan with no waiting period. - Home Office Set Up reimbursement. - Monthly co-working reimbursement. - Monthly Health & Wellness reimbursement. - Parental Leave policy. - And more!

• Deliver quota and revenue growth. • Own the territory number. • Drive revenue growth, grow product mix and volume, and new product adoption through disciplined, in‑person relationship development. • Maintain a reliable, bottoms‑up forecast and pipeline. • Improve NPS/relationship health via proactive, in‑person engagement.