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Senior Manager, App Dev – Support
Location
Ohio
Posted
101 days ago
Salary
$142.5K - $170K / year
Seniority
Senior
Job Description
Senior Manager, App Dev – Support
Conduent
• Lead multiple Scrum teams through end‑to‑end project delivery using Agile, Scrum, and Kanban frameworks. • Facilitate all key Scrum ceremonies including daily standups, sprint planning, backlog refinement, sprint reviews, and retrospectives. • Coach, mentor, and evolve teams to adopt Agile best practices—driving improved velocity, quality, and delivery predictability. • Champion Agile transformations across business, operations, and IT teams, enabling cultural shifts from Waterfall to Agile methodologies. • Oversee strategic enterprise programs including system migrations, Back Office System modernization, large data integrations, and IAM initiatives. • Develop and manage project plans, charters, roadmaps, resource allocations, budgets ($1M–$20M+), and risk mitigation strategies. • Own cross‑functional delivery for high‑visibility modernization efforts across stakeholders such as transportation agencies, utilities, retail organizations, and global franchises. • Ensure all project deliverables adhere to PMI, Scrum, ITIL, and SDLC best practices. • Lead large-scale migrations from legacy platforms to successor systems, ensuring data integrity, ETL accuracy, and transition success. • Oversee ETL processes, Oracle Data Integrator (ODI) workflows, performance tuning, and analytics reporting (OAS). • Drive DevOps automation and CI/CD pipeline optimization, reducing release cycle time and improving deployment consistency. • Collaborate on middleware, platform, and IAM initiatives including WebLogic, OIM, RBAC, SSO, and federated identity governance. • Serve as the primary liaison between executive leadership, technical teams, vendors, and business partners. • Facilitate governance meetings, steering committees, operational checkpoints, and stakeholder alignment sessions. • Develop dashboards, KPI reporting, and communication frameworks in Jira, Azure DevOps, Confluence, and Power BI. • Foster strong relationships and transparent communication to ensure expectation alignment and ongoing stakeholder engagement. • Identify and eliminate delivery bottlenecks, reduce team impediments, and refine processes across program portfolios. • Introduce process automation, operational optimizations, and Agile workflows to increase productivity and reduce cost. • Provide guidance on ITSM practices, ServiceNow workflows, change management, and incident/problem resolution processes. • Drive measurable improvements in release frequency, system performance, team collaboration, and customer satisfaction.
Job Requirements
- 10–15+ years of blended experience across Agile project management, Scrum Master roles, technical project management, and software development.
- Proven track record delivering large-scale IT modernization programs, data transformation projects, and enterprise system deployments.
- Strong proficiency in Agile/Scrum frameworks, SDLC, DevOps, ETL, analytics platforms, and application modernization.
- Hands-on experience with tools such as Jira, Confluence, Azure DevOps, MS Project, SharePoint, ServiceNow, ODI, OAS, WebLogic, SQL/PLSQL, and related enterprise technologies.
- Expertise in Identity & Access Management (IAM), including OIM, RBAC, MFA/SSO, and compliance-driven security processes.
- Demonstrated ability to manage multi-million-dollar portfolios and lead cross-functional teams across distributed environments.
- Excellent communication, conflict resolution, negotiation, and stakeholder engagement skills.
- PSM I or CSM certification required; PMP/PMI experience is a strong plus.
Benefits
- health insurance coverage
- voluntary dental and vision programs
- life and disability insurance
- retirement savings plan
- paid holidays
- paid time off (PTO) or vacation and/or sick time
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