• Lead, develop and execute the strategic vision for the 3(16) Fiduciary Services Team and other emerging service offerings as assigned • Lead and mentor a team, ensuring professional development and performance excellence • Establish KPIs and monitor team performance to ensure service quality and compliance • Serve as the primary authority for, and ensure timely completion of ERISA 3(16) fiduciary responsibilities, including plan administration, operational compliance, and timely filings • Oversee the review and approval of plan transactions, distributions, and amendments in accordance with regulatory requirements • Ensure adherence to Department of Labor (DOL) and IRS regulations, mitigating fiduciary risk for clients and the firm • Establish and maintain policies, procedures, and workflows to ensure consistent and efficient delivery of services • Collaborate with senior leadership to identify opportunities for service enhancements and business growth • Drive continuous improvement initiatives to enhance efficiency and improve client experience • Act as a subject matter expert for advisors, plan sponsors, and internal stakeholders on fiduciary responsibilities and best practices • Resolve escalated client issues with professionalism and urgency • Monitor regulatory changes and industry trends, updating policies and procedures accordingly • Maintain accurate documentation and audit trails for all fiduciary activities • Conduct regular team meetings, provide performance feedback, and foster a collaborative work environment • Conduct regular client reviews to assess service satisfaction and identify opportunities for improvement • Collaborate with sales and marketing to review and update marketing materials related to 3(16). • Develop, manage, and monitor the fiduciary services department budget, ensuring alignment with organizational goals and cost efficiency • Forecast resource needs and allocate funds to support operational priorities and growth initiatives • Provide regular financial reporting and analysis to senior leadership

• Oversees all aspects of industry engagement, membership and certification delivery through North America, Latin America, EMEA and APAC • Represents AVIXA and the AV Industry at events and tradeshows • Develop and execute global strategic plan for industry engagement in key regions • Work closely with global Show Directors to enhance strategies and event value • P&L responsibility together with forecasting and monthly and quarterly reports • Assess the competitive landscape and implement changes as needed • Collaborate with Global Business Development director to support research of new technology players • Oversee optimization of Committees and Council programmes • Drive engagement and value in AVIXA Membership programmes • Serve on Senior Leadership Team to develop and implement major business and growth strategies • Identify new Industry partnerships for programmes, content, education and tradeshows

• Serve as executive sponsor and strategic advisor on high-impact, multi-year client programs. • Build and sustain C-suite relationships, ensuring the company is positioned as a long-term partner. • Lead strategic account planning and contribute to company-wide client segmentation and targeting strategies. • Personally deliver and influence $2M–$3M+ in annual revenue through direct delivery and opportunity origination. • Identify and shape whitespace opportunities, new service offerings, and market entry strategies. • Collaborate with Sales, Marketing, and Practice Leaders to develop go-to-market strategies and thought leadership campaigns. • Lead the development of new consulting capabilities, methodologies, and intellectual property. • Guide the evolution of consulting practices to align with emerging client needs and industry trends. • Serve as a senior mentor and sponsor for Principal Consultants and high-potential talent. • Lead succession planning, performance management, and leadership development within the consulting team. • Participate in executive leadership forums, including strategic planning, investment decisions, and operational reviews.

• Responsible for achieving Assets Under Management (AUM) growth, increased GDR, and increased number of financial professionals active on the Investment platform within their territory. • Drives growth in Financial Planning and supports Recruiting efforts. • Works closely with financial professionals and field leadership. • Accountable for boosting advisor productivity in the field and increasing adoption of recurring revenue products. • Delivers product information, competitive data, and provides strategic guidance to financial professionals and field leadership in 1:1 or group settings. • Serves as a strategic advocate for field advisors by influencing broker dealer, platform evolution, and service improvements based on real-time advisor needs. • Collaborates with Advisor Services product management team and with Learning and Business Consulting to drive results, increase technology adoption and share uncovered training needs. • Expected to travel significantly.