• Responsible for achieving Assets Under Management (AUM) growth, increased GDR, and increased number of financial professionals active on the Investment platform within their territory. • Drives growth in Financial Planning and supports Recruiting efforts. • Works closely with financial professionals and field leadership. • Accountable for boosting advisor productivity in the field and increasing adoption of recurring revenue products. • Delivers product information, competitive data, and provides strategic guidance to financial professionals and field leadership in 1:1 or group settings. • Serves as a strategic advocate for field advisors by influencing broker dealer, platform evolution, and service improvements based on real-time advisor needs. • Collaborates with Advisor Services product management team and with Learning and Business Consulting to drive results, increase technology adoption and share uncovered training needs. • Expected to travel significantly.

• Define and own the product vision and strategic roadmap for the Digital Product organization in alignment with Resident’s business objectives and growth priorities. • Spearhead the development of innovative internal applications and data products that create a competitive edge. • Lead product planning and delivery practices across cross-functional teams to ensure high-quality releases that drive measurable business impact. • Lead and grow a world-class product design function, delivering intuitive user interface designs built on a modular, reusable design system. • Champion a customer-centric, data-driven approach across discovery, design, experimentation, and delivery. • Operationalize frameworks for prioritization that balance customer insights, business value, risk, and technical debt. • Define and own key product success metrics (e.g., conversion, AOV, LTV) and establish clear visibility into performance. • Drive rapid experimentation and data-informed decision making to continuously improve product outcomes. • Build, mentor, and scale a world-class product organization including Senior Product Leaders, Product Managers, Product Designers, and associated roles. • Foster a culture of innovation, outcome-orientation, collaboration, and continuous learning. • Develop product management career frameworks and strengthen cross-functional collaboration practices. • Partner with Engineering leadership to optimize delivery processes and ensure architectural alignment with product goals. • Work with Brand, Marketing, Customer Success, Ops, and Data to translate market & customer insights into impactful product outcomes. • Regularly communicate product strategy, progress, risks, and outcomes to executive leadership and broader organization. • Serve as a product thought leader within the company, key partners and external forums as appropriate.

• Own ultimate accountability for end-to-end cross-functional alignment of customer outcomes, including onboarding, implementation, adoption, retention, renewal readiness, and expansion enablement. • Lead and scale Faro’s Customer organization across: - Customer Strategy (customer adoption planning, workflow integration, stakeholder mapping, and expansion enablement in partnership with Commercial) - Clinical Solutions (user education and enablement and analytics interpretation) - Customer Success (formal training programs and customer support) - Professional Services (platform configuration and API-based integrations into customer systems and third-party tools) • Drive the evolution of Faro’s customer operating model by identifying cross-functional breakpoints, strengthening effective practices, and driving standardization where required to support consistency, scalability, and a cohesive customer experience. • Identify where Faro’s current approach will break at the next stage of growth, and proactively evolve the operating model before it becomes a problem. • Create and refine scalable playbooks across onboarding, services delivery, enablement, support, renewals, and customer-led expansion, introducing structure only when it meaningfully improves consistency and outcomes. • Build clarity of ownership and handoffs across teams to reduce friction and improve the customer experience as volume and complexity increase. • Set and oversee the customer operating cadence, aligning on expectations for health reviews, escalation management, renewal forecasting, executive account planning, and delivery tracking, and holding teams accountable for consistent execution in close partnership with functional leads. • Serve as an executive sponsor for key enterprise accounts, building trusted relationships and supporting complex escalations when required. • Maintain Faro’s white glove customer experience at scale, ensuring customers feel prioritized and cared for, not routed into a generic process. • Partner cross-functionally with Product, Engineering, and Commercial teams to ensure customer feedback translates into product improvements and growth outcomes. • Coach and develop leaders and teams, building a culture of ownership, empathy, execution, and high standards.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Vice President of Sales will have personal responsibility for the higher volume customers and members of the Sales Leadership Team (Directors, Regional Sales Managers, etc.) including but not limited to: - Prioritizes people and broker management. - Makes meaningful time investments in selecting, developing, training, and managing the performance of people on the Sales Team. - Responsible for maximizing the potential sales volume, and planning and directing sales force activities to maximize profit from all segments of the market, creating and communicating programs to respective regional teams for execution. - Partners cross-functionally with the Marketing, Finance, and Supply Chain teams to establish and implement successful customer programs that profitably increase product availability and points of distribution. - Achieves and delivers annual plans for the customer base that reflect the agreed-upon brand/customer strategies and supply delivery of business goals. - Monitor and manage Sales performance by leveraging customer analytical systems. - Translate business strategy into clear and locally executable plans and focus resources accordingly within their respective customers. - Understands the dynamics of each respective customer and provides insight and direction to develop solutions that promote and build the brand. - Supports the execution and management of budgets, sales expenses, T&E, and reporting. Qualifications - Bachelor’s degree in business or related field (required) - 10+ years’ CPG experience with at least 5 years in a leadership position Requirements - Assertive/demonstrates courage; ability to effectively negotiate and influence others - Strong communication skills: ability to effectively communicate with a variety of audiences - Organization; able to set and meet deadlines, and multi-task in fast-paced environments - Presentation skills; ability to use data for fact-based selling, on a personal and team level - Extremely organized, dependable, and self-motivated - Leadership; able to acquire, manage, mentor, and lead a team of Sales Managers - Strong computer skills; specific knowledge of Microsoft Office programs - Up to 70% travel as needed by land and/or air, inclusive of some nights & weekends - Must have a valid driver’s license and be able to drive a motor vehicle - Experience working with distributors that have both national and regional coverage - Natural food, conventional grocery, club, mass, drug and/or beverage industry experience (preferred) - Experience in natural food and beverage industry (preferred) Benefits - Health Insurance: Medical, Dental, Vision, and Life Insurance - 401K with Matching - Employee Assistance Program - Discounts on the amazing GT’s product line (available for pickup at headquarters only) - Corporate Discounts with our partners through LifeMart (concert & sporting event tickets, cell phone service, gifts, restaurants, hotels, childcare, and more!) Company Description At GT’s Living Foods, we’re more than just a company – we’re a community passionate about creating a healthier, happier world. Over the last 30 years we’ve built a culture of inclusivity and authenticity, where our shared values create an environment that inspires you to do your best while achieving meaningful results. Our mission to transform health and happiness through potent, living foods has established us as the #1 Kombucha brand and a leader in the Health & Wellness space.