Role Description We are seeking a highly technical Senior ServiceNow Engineer with strong expertise in CSM, ITSM, and advanced portal development (ESC Pro and employee experience portals). This is an engineering-first role focused on building scalable ServiceNow solutions through advanced scripting, secure portal development, integrations, and automation. Reporting to the Manager, Process Automation Team, you will design and optimize workflows, integrations, and platform capabilities that support business-critical service operations. The ideal candidate has a strong engineering mindset, exceptional debugging and problem-solving skills, and a passion for building secure, scalable solutions that improve platform performance and user experience. This role requires someone comfortable working independently in a remote environment, collaborating across technical and functional teams, and maintaining strong documentation and technical communication practices. Primary Responsibilities - Platform Engineering & Development - Design and develop complex ServiceNow solutions across CSM and ITSM. - Build advanced Service Portal / Employee Center experiences using: - AngularJS - Custom widgets - UI Builder components - Server & client controllers - Architect secure external and internal portal access using: - ACL strategy - Role-based access controls - Domain-aware design principles - Develop modular, reusable components using: - Script Includes - Business Rules - Client Scripts - UI Actions - GlideAjax - Design scalable data models and scoped applications. - Automation & Integration - Build robust integrations using: - Integration Hub spokes - Scripted REST APIs - Outbound REST/SOAP calls - Flow Designer custom actions - Implement event-driven automation patterns. - Optimize performance of large data sets and high-volume workflows. - Develop error handling, logging, and monitoring strategies. - Governance & Platform Optimization - Define coding standards and peer review practices. - Participate in upgrade planning and remediation. - Optimize instance performance and technical debt. - Implement reporting and analytics to measure platform effectiveness. Qualifications - 5–8+ years of hands-on ServiceNow engineering experience. - 3+ years focused specifically on CSM and/or ITSM. - Proven experience building secure, scalable portals for multiple user audiences. - Deep experience with: - JavaScript (server-side & client-side) - GlideRecord & Glide APIs - AngularJS within Service Portal - Flow Designer & Integration Hub - Experience implementing complex ACL and data security models. - Experience supporting enterprise-level ServiceNow environments. - ServiceNow Certified System Administrator (CSA). - ServiceNow Certified Application Developer (CAD). - CIS – CSM or ITSM required. - HRSD certification (nice to have / not required). Benefits - Work alongside high-performing talent in the industry. - The slope of your learning curve here will be vertical. You will touch more production systems in one year than you would in five years at a bank. - Premium benefits plan fully paid by nesto, including comprehensive insurance and unlimited access to telemedicine and mental health services for you and your family. - 4 weeks of vacation to ensure you stay at peak performance. - Access to the resources and tech you need to execute without friction. - The environment that makes you productive and enables teamwork. Diversity & Inclusion At nesto, we believe that creativity and collaboration are the result of a diverse team. We are committed to fostering a culture of diversity, equity, inclusion, and belonging, and we strongly encourage women, people of color, LGBTQIA+ individuals, and individuals with disabilities to apply. We are committed to creating a workplace that is inclusive and welcoming to all.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Join our software engineering team and get hands-on experience building and improving commercial healthcare software. As an intern, you’ll contribute to one or more modern web applications and supporting services, collaborate with engineers and internal stakeholders, and learn how real products move from idea to production. You’ll work across the full software development lifecycle, use modern AI-assisted development tools, and participate in a CI/CD-driven delivery process. As part of the internship, you will also complete a capstone project that brings together your technical contributions, learning, and impact, culminating in a final presentation to engineering and business leaders. - Contribute code to production-grade web applications and services (front-end, back-end, or full-stack, depending on your interests and team needs) - Participate in SDLC activities: discovery, design, implementation, testing, deployment, and post-release improvements - Write clear, testable code; add or improve unit and integration tests - Use CI/CD pipelines to build, validate, and ship changes safely - Collaborate with product, QA, engineers, and other stakeholders to understand needs and deliver solutions - Troubleshoot issues and improve reliability, performance, usability, and maintainability - Learn and apply secure software practices, especially important in healthcare environments - Use modern AI tools to accelerate development while maintaining quality and correctness Qualifications - Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Software Engineering, or a related field - Experience with at least one programming language (preferably JavaScript, TypeScript, Java, C#, or similar) - Familiarity with web development fundamentals (HTML, CSS, modern web frameworks, databases) - Comfort learning new tools and working in a team environment - Curiosity, effective problem-solving, and persistence - Ability to communicate clearly (written and verbal) Company Description CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients. Salary Information This is the anticipated base salary range in the United States. The final salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and length of experience within the job, the type and length of experience within the industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and restricted stock units. CareDx is a multi-state employer, and this salary range may not reflect positions that work in other states. - Remote: US only roles - $20 - $25 USD

Position Summary Director of Engineering & Planning Woodbridge, VA • Engineering & Planning Division Reports to the Deputy General Manager/COO • Exempt • Unclassified Lead big. Build smart. Make an impact. Prince William Water is looking for a forward-thinking, people-centered leader to guide our Engineering & Planning Division. If you love shaping strategy, inspiring teams, and delivering major water and wastewater infrastructure projects that make a real difference in the community, this is your opportunity. In this role, you’ll help define the future of our entire system. You’ll be part of our senior leadership team, champion our mission and values, and foster a culture where employees feel included, supported, and empowered to do great work. Position Responsibilities / Essential Job Functions What you’ll do (and love doing) • Lead a talented division and set a clear, energizing vision that aligns with Prince William Water’s strategic goals. • Partner closely with the General Manager, Board Members, and teams across the organization to understand needs, remove roadblocks, and push big initiatives forward. • Manage key parts of the project lifecycle of water and water reclamation infrastructure — planning, preliminary design, permitting, easements, modeling, community outreach, and everything in between. • Oversee development review and inspections, ensuring our system is built to last and meets our high standards. • Keep our Capital Improvement Program and Utility Standards Manual updated and forward-looking. • Communicate confidently with the public, councils, boards, and internal teams — you’ll be one of our most visible technical leaders. • Lead procurement efforts, manage contracts, and support grants and loan applications. • Improve processes, boost efficiency, and strengthen collaboration across the organization. • Ensure compliance with all local, state, and federal requirements while promoting safety, quality, and accountability. • Build and coach a high-performing team — hiring, developing, motivating, and planning for the future workforce. • Be ready to navigate unexpected challenges, shifting priorities, and emergency situations with calm leadership. • Represent Prince William Water proudly in the community and across professional groups. Take the lead on our Asset Management Program Asset management is at the heart of running a resilient, reliable utility — and you will be the senior leader guiding it. You’ll partner with the Senior Asset Manager and others across the organization to align system modeling, asset condition analytics, replacement prioritization, and long-term capital planning. Our internal roles that support this work are structured to report up through and collaborate closely with you, ensuring that asset management, modeling, and CIP development move forward in a coordinated, strategic way. You’ll help integrate Asset Management Analytics with major maintenance programs and the Capital Improvement Program, evolve our system-wide planning approach, and guide decisions that directly shape long-term system health. Essential Skills and Experience What you bring • Strong, confident leadership of planning, engineering, design, or construction programs — ideally within water/wastewater or related infrastructure. • A leadership style that promotes ownership in people and builds high-trust, high-performance teams. • Experience managing budgets, people, and complex multi-year projects. • Clear, approachable communication skills — you can explain technical topics to anyone. • Analytical and problem-solving ability to evaluate options, guide technical decisions, and move the organization forward. • Comfort navigating regulations and compliance, along with an instinct for risk management and good governance. • A mindset for continuous improvement. Minimum Education and Work Experience: - Bachelor's degree in civil or environmental engineering, or related field supplemented by training in management and business practices. - At least seven years of progressively responsible experience managing an organization or organizations responsible for the design and construction of large civil projects including collection systems, distribution systems, and treatment facilities. - Or a combination of education and professional experience as described above. Required Licenses/Certifications and Other Special Requirements: - Licensed Virginia Professional Engineer (PE) - Must possess and maintain a valid driver’s license consistent with Prince William Water policy requirements. - Must successfully pass a credit check. Minimum Lead/Supervisory or Management Experience: - At least five years of management responsibility with direct supervision and management of others. Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. - Physical demands: The work is mostly sedentary with periods of light physical activity. Typical positions require workers to walk or stand for short periods; lift and carry up to 20 pounds; climb stairs, bend, reach, hold, grasp, and turn objects; and operate computer or typewriter keyboards. The work requires the ability to speak clearly and to see and hear clearly with or without correction. Subject to work beyond the normal scheduled hours of work; to attend evening meetings and work sessions. - Work environment: Primary work is performed indoors in a standard office environment. The noise level in the work environment is usually moderate. The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications do not express absolute employment or promotional standards. They are general guidelines that should be considered along with the job-related selection or promotional criteria. What we offer Prince William Water provides a competitive, comprehensive benefits package that supports your health, career, and life outside of work — including medical, dental, and vision coverage; Flexible Spending Accounts; participation in the Virginia Retirement System (VRS); life insurance; disability coverage; the Employee Assistance Program; wellness incentives; Calm app access; tuition assistance; and generous paid leave and holidays.

• Build high-quality code with a talented team. • Support and care for each other's growth and well-being. • Review all candidate applications and keep in touch for future opportunities.