• Provide accurate & comprehensive data-driven results to answer business questions. • Answer follow-up questions regarding previous query results in a videoconference setting. • Familiarize with existing datasets and their correct interpretation for intelligent querying.

• Work with engineers, product managers, and product designers to create clear, customer-facing documentation for Metabase. • Collaborate with our Success Engineers to understand how customers think and develop best practices, guides, and tutorials to address customer needs. • Become a product expert, test new features, and provide product feedback.

• Build and maintain dashboards and reports in Sigma Computing to track key business metrics including marketing performance, customer acquisition, and operational KPIs • Write SQL queries to extract, analyze, and transform data from Snowflake to support ad-hoc analysis and recurring reporting needs • Support marketing analytics by analyzing campaign performance across paid channels (Google Ads, Facebook Ads, Bing Ads) and organic acquisition sources • Conduct cohort analysis and customer segmentation to understand lifetime value, retention patterns, and payback periods • Assist with monthly and quarterly business reporting, ensuring data accuracy and timely delivery • Collaborate with cross-functional teams to understand their data needs and translate business questions into analytical frameworks • Perform data quality checks and flag discrepancies to ensure reporting accuracy • Document analytical processes, data definitions, and report logic • Present findings and insights to stakeholders in clear, actionable formats • Support the analytics team on larger projects including attribution modeling and customer analytics initiatives

• Responsible for delivering actionable insights that enhance client value, drive business growth, and improve operational efficiency. • Shape and execute the organization’s benchmarking and survey strategies for non-medical employee benefits, including insurance products (Life, AD&D, Disability, Dental, Vision, Voluntary) and related employer practices. • Develop scalable frameworks, innovative approaches, and data-driven solutions aligned with organizational goals and market trends. • Act as a strategic advisor to ensure benchmarking and survey initiatives remain relevant, impactful, and collaborative across internal teams and external stakeholders. • Partner across practices to understand market dynamics and business needs of clients as it relates to structured and unstructured data. • Define and lead the overall direction of client analytics, benchmarking and survey initiatives in alignment with organizational objectives and industry standards. • Leverage and elevate business intelligence solutions to deliver meaningful insights and measurable ROI for internal and external clients. • Lead projects and initiatives across areas of specialization and expertise. • Design scalable models and frameworks that support current and future-state business needs. • Make recommendations to leadership for key areas of investment in tools, technologies and other infrastructure. • Serve as team leader for Analytics Associate, providing direction to ensure seamless execution of benchmarking deliverables. • Foster a culture of collaboration, accountability, and continuous improvement. • Actively engage with internal clients to understand their needs and deliver structured benchmarking and analytics information. • Provide strategic insights that inform client decisions and drive sustainable business growth. • Design and maintain analytics and benchmarking data integrity, ensuring it remains current, accurate, and insightful. • Implement innovative approaches to evolve and market data solutions as the business grows.