• Partner with the CRO to shape and execute global sales strategy, including annual and quarterly planning, forecasting, capacity modeling, and budgeting. • Establish scalable frameworks and standardized methodologies that drive predictable revenue performance and operational excellence. • Provide executive-level reporting and insights to support strategic decision-making. • Design, implement, and continuously optimize global sales processes, pipeline governance, and performance management practices. • Ensure alignment between sales strategy and operational execution across regions. • Own global sales performance metrics, dashboards, and KPIs. • Deliver data-driven insights on pipeline health, win/loss trends, pricing strategy, and financial performance. • Provide executive-ready reporting and analysis to support senior leadership and board-level decision-making. • Conduct market and competitive analysis to inform revenue strategy and growth opportunities. • Drive CRM strategy, governance, and adoption to ensure data integrity and disciplined execution. • Lead Power BI (or equivalent BI tools) strategy to enhance visibility and actionable insights. • Evaluate and optimize the sales technology ecosystem to improve efficiency and scalability. • Lead and develop the Sales Operations function, including mentoring, performance management, and capability building. • Partner with global sales leaders to understand regional challenges and implement tailored solutions.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves supporting the North America Sales Vice President and the sales teams with operational tasks, driving efficiency and effectiveness across the organization. - Collaborate closely with the sales team to identify growth opportunities. - Support the North America Sales Vice President in forecasting and reporting. - Analyze sales data to create actionable insights. - Manage and maintain CRM data accuracy. - Develop and implement sales strategies alongside the sales team. - Create reports and dashboards to monitor sales performance. - Drive forecasting and quota setting processes. - Streamline sales operations through process improvements. - Provide training to sales team members. - Track and report key sales metrics. - Onboard new hires with necessary training. Qualifications - Bachelor's degree in a relevant field. - Minimum 6 years of experience in operations management or sales. - Strong analytical and problem-solving skills. - Understanding of sales profitability. - Experience with Salesforce / Zoho and Tableau. - Advanced skills in Excel. - Proficient in Google Sheets, Docs, and Slides. - Ability to analyze data to identify trends and create forecasts. - Excellent communication and influencing skills. - Familiarity with channel distribution strategies. - Must be a U.S. Citizen. - Successful clearance of a background check and drug test. Benefits - 100% remote work opportunity based on location. - Competitive salary range: $130,000 - $160,000 USD. - Opportunities for professional development. - Work in a supportive and diverse environment. - Flexible working hours.

• Own day-to-day sales operational workflows, ensuring consistency and efficiency from lead to close. • Maintain CRM hygiene and data integrity across Salesforce, Zoho, and related tools. • Support deal creation, updates, approvals, and close processes. • Manage order operations, including hardware orders and billing coordination. • Partner with Sales leadership on pipeline management, deal inspection, and reporting. • Build and maintain dashboards and reports (pipeline, bookings, attainment, pacing). • Ensure accurate tracking of quota, bookings, and revenue attribution. • Support the forecasting cadence and improve reporting accuracy (monthly, quarterly, annual). • Help align stage definitions, metrics, and lifecycle reporting across Sales, Marketing, and Customer Success. • Assist in improving lead flow, routing, and handoffs. • Identify operational gaps and recommend process and system improvements to support scale. • Partner with Rev Ops and Finance on revenue reporting and reconciliation. • Own and maintain sales process documentation, including workflows, definitions, and best practices. • Create and update playbooks, SOPs, and internal sales guides. • Ensure documentation stays current as tools, processes, and policies evolve. • Support new hire onboarding from an operational perspective (tools, process, CRM usage). • Partner with Sales leadership to support training rollouts related to process or system changes. • Act as a resource for sales reps on how to execute within defined processes.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Install Operations Coordinator is the operational heartbeat of our HVAC installation process. This role requires exceptional organizational skills, a high level of attention to detail, and the ability to balance multiple moving parts daily to ensure seamless operations and world-class customer satisfaction. - Work Location: Fully Remote. - Hours: 2:00pm - 10:00pm CST (Candidates in PST or MST time zones are strongly encouraged to apply, as this schedule aligns perfectly with traditional afternoon/evening shifts in those regions). - Weekend Rotation: One (1) weekend shift per month is required to support seasonal demand and continuity of service. - Travel Requirements: Requires up to 2 weeks of in-person training at our Topeka, KS location (travel/lodging provided). Occasional travel for team meetings, site visits, or additional training may be required up to four times (4x) per year. - Compensation: $26.00 - $28.00 per hour. Qualifications - Previous experience in scheduling, project coordination, or high-volume administrative roles. - Familiarity with HVAC systems and installation processes is strongly preferred. Requirements - Proficiency in scheduling software and standard office tools. - Ability to catch the "small things" that others miss in high-volume environments. - Ability to bridge the gap between sales, technicians, and customers across multiple time zones. Benefits - Great company culture that focuses on growth, teamwork, and respect, and we like to have fun too! - Employee benefits start on the 1st of the month following hire date. - Medical (3 affordable medical plans to choose from), Dental and Vision Insurance. - Company Paid Benefits: Short-Term and Long-Term Disability, Life Insurance. - Employee Assistance Program (EAP). - Optional Benefits: Flexible Spending Accounts, Health Savings Accounts, Supplemental Medical Insurance, Pet Insurance, and ID & Legal Shield. - 401k with Company Match! - Generous Paid Time Off and 9 Paid Holidays. What You’ll Do - Lead & Sales Management: Assign Comfort Advisors to incoming sales leads and review completed sales calls to ensure accurate notes and follow-up actions are documented. - Job Readiness & Booking: Audit jobs for absolute readiness (permits, equipment specs, and financing). Once sold, you will officially book the install and add it to the strategic installation calendar. - Technical Liaison: Facilitate the support chat between field technicians and Virtual Comfort Advisors to resolve real-time hurdles. - Financial & Admin Support: Assist customers with financing applications and provide general administrative support to the leadership team. - Quality Control: Review install checklists to ensure 100% of data is entered and accurate before a job hits the field. - Install Concierge: Act as the primary point of contact for install concierge calls, confirming installation dates with customers and communicating sold job details to the respective branches.