Become a part of our caring community and help us put health first The Care Coach directly contributes to improved health outcomes and service efficiency for the D-SNP population. In this role you will evaluate member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Dual-Special Needs Plan (D-SNP) Care Coach employs a variety of strategies, approaches and techniques to support a member's optimal wellness state by coordinating services & resources. Identifies and resolves barriers that hinder effective care. Ensures patients progress towards desired outcomes by continuously monitoring patient care through use of assessment, data, conversations with member, and active care planning. - Facilitating the identification and referral process for D-SNP members to ensure timely access to appropriate services. - Promoting clear and consistent communication among healthcare providers to enhance care delivery. - Coordinating services to avoid duplication and to ensure that all member health needs are fully addressed. - Acting as a primary contact for external partners and agencies, providing updates on member status and services. - The D-SNP Care Coach collaborates with D-SNP coordinators to support value-added benefits and DSNP comprehensive member rounding, thereby ensuring holistic case management for dual-eligible individuals. NOTE: This is a Field position where travel is required. Travel will be up to 25% of the time within the state. Use your skills to make an impact Required Qualifications - Must have a license as a Social Worker, LPN, or RN - 2 or more years of case management or care coordination experience - Knowledge of Microsoft Office Word and Excel - Exceptional verbal/written communication and interpersonal skills - Ability to use a variety of electronic information applications/software programs - This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. - This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits. - Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications - Resides in South Carolina - Experience with Medicaid or Medicare Additional Information Work-At-Home Requirements To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: - At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. - Satellite, cellular and microwave connection can be used only if approved by leadership. - Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. - Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. - Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Interview Format As part of our hiring process for this opportunity, we will be using exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first-round interview, you will receive an email correspondence inviting you to participate in a HireVue interview. In this interview, you will receive a set of interview questions over your phone, and you will provide recorded or text message responses to each question. For best interview experience use a computer over a phone. You should anticipate this interview to take about 15-20 minutes. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews. Humana Benefits Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including: Health benefits effective day 1 Paid time off, holidays, volunteer time and jury duty pay Recognition pay 401(k) retirement savings plan with employer match Tuition assistance Scholarships for eligible dependents Parental and caregiver leave Employee charity matching program Network Resource Groups (NRGs) Career development opportunities TB Statement This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. Driving Statement This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individuals must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher.  Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $53,700 - $72,600 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

• Provide direct educational training and support to patients and caregivers about gMG and prescribed argenx products • Will manage patient cases across regions as coverage and volume requires • Communicate insurance coverage updates and findings to the patient and/or caregiver • Review and educate the patients and/or caregivers on financial assistance programs that they may be eligible for • Coordinate logistical support for patients to receive therapy and manage their disease • Collaborate with argenx Patient Access Specialist, Case Coordinator, and Field Reimbursement Manager teams to troubleshoot and resolve reimbursement-related issues • Engage with patients and provider case coordinators to ensure appropriate support is being given on an individualized basis • Provide patient-focused education to empower patients to advocate on their behalf • Develop relationships and manage multiple and complex challenges that patient and caregivers are facing • Ensure compliance with relevant industry laws and argenx’s policies • Aligned regional travel will be required for patient education to support patient programs

• Engage directly with vendors and carriers, including dispatchers, to initiate GPS-based tracking for full truckload (FTL) shipments. • Build and maintain strong carrier relationships to ensure smooth coordination of shipments. • Meet and maintain role KPIs to ensure timely and accurate execution of operational processes — using your discretion and judgment with minimal supervision. • Troubleshoot technical issues, initialize ELD and TMS connection requests, and access customer TMS portals to post shipment updates. • Respond promptly and professionally to customer and carrier inquiries via phone and email. • Ensure the timely and accurate delivery of cargo to key FTL customers. • Verify that all shipment documentation is accurate and complete, including bills of lading and other support materials. • Oversee collection and delivery activities on behalf of key clients. • Schedule and trace customer shipments from pickup to delivery, ensuring accuracy in all domestic transportation records. • Process transportation documentation with great attention to detail and compliance. • Support the Director of Domestic Transportation with administrative tasks and other assigned duties. • Participate in weekend rotations as needed. • Fulfill other responsibilities as assigned by management on a day-to-day basis.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. - Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. - Former EDRP participants ineligible to apply. The physician serves as a primary care physician within the VISN 21 Clinical Resource Hub (CRH). The physician will provide virtual primary care services to VA clinics facing staffing shortages within VISN-21, which comprises northern and central California, Nevada, and the Pacific Islands including Guam. The physician will work with an inter-professional team of nurses, pharmacists, and mental health providers to deliver team-based primary care. The position is remote; however, we do require that the provider travel to the individual clinic they are serving to deliver in-person care every quarter through VA-funded travel. - Evaluate, diagnose, treat, and provide consultation for non-surgical adult patients of all ages, without life-threatening complications and with a wide variety of conditions. - Assess, stabilize, and determine the disposition of patients with emergent conditions consistent with medical staff policy regarding emergency and consultative call services. - Collaborate with/oversee mid-level providers such as nurse practitioners and work collaboratively with other specialties (and subspecialties) in and outside of the VA system to manage or co-manage patients' health. - Technical proficiency in using video conferencing platforms, proficiency with using an electronic medical record, and an aptitude to navigate systems-challenges that occur with the delivery of telehealth. - Written and verbal communication skills to function well within a virtual care team. - Additional duties as assigned. Qualifications - Degree of Doctor of Medicine or an equivalent degree resulting from a course of education in allopathic medicine or osteopathic medicine. - The degree must have been obtained from an institution whose accreditation was in place for the year in which the course of study was completed. - Basic Requirements: - United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. - Current, full and unrestricted license to practice medicine or surgery in a State, Territory, or Commonwealth of the United States, or in the District of Columbia. - Residency Training: Physicians must have completed residency training, approved by the Secretary of Veterans Affairs in an accredited core specialty training program leading to eligibility for board certification. - Proficiency in spoken and written English