zvoove

• Verantwoordelijk voor het volledige Order-to-Cash-proces binnen meerdere Nederlandse entiteiten van de zvoove Group • Zorg voor een tijdige en correcte facturatie • Verwerking van klantontvangsten en het beheer van de debiteurenadministratie • Actief bijdragen aan de verdere standaardisatie en professionalisering van het Finance Shared Service Center • Nauwe samenwerking met de (Senior) Accounting Specialist(s) binnen het Finance Shared Service Center

• Crediteurenbeheer (AP) • Verwerken en controleren van binnenkomende facturen • Zorgdragen voor tijdige en correcte betalingen aan leveranciers • Afstemmen met leveranciers bij vragen of afwijkingen • Opstellen en onderhouden van rapportages over openstaande posten, betaalstatussen en leveranciers • Bewaken van de kwaliteit en voortgang van het Purchase-to-Pay-proces binnen meerdere entiteiten • Financiële administratie • Verwerken transacties binnen de crediteurenadministratie • Verwerken en controleren van uitgaande banktransacties • Bijhouden en actueel houden van overzichten van openstaande posten • Archiveren en administratief verwerken van facturen en documenten • Nauwe samenwerking met de GL Accountant en controllers • Eerste aanspreekpunt voor interne stakeholders en leveranciers bij operationele vragen • Signaleren van bijzonderheden en knelpunten richting het accounting team • Signaleren en aandragen van verbeteringen in financiële processen en automatisering

• Support multiple engineering projects across AI-powered applications, SaaS platforms, and cloud-native solutions • Build services, APIs, automation and internal tools • Run cloud infrastructure, deployments, observability and production operations • Deploy and troubleshoot ECS Fargate workloads, including task definitions, services, load balancers, IAM roles, logs, scaling and deployment behavior • Handle IAM, least privilege, secrets, logs, metrics, alarms, failed deployments, configuration issues, networking problems and runtime incidents

• Build backend services, APIs, internal tools, lightweight UI/admin screens, automation, job runners, integrations, and customer-specific configuration around the data • Ingest, validate, transform, and document ERP, API, SQL, file, and cloud data; map product-defined KPIs to available sources and identify gaps or inconsistencies • Create validated, analysis-ready datasets with consistent schemas, reproducible transformations, and clear naming for reporting, APIs, product features, and customer-facing analytics • Deploy and operate reliable cloud solutions, preferably AWS, owning monitoring, alerts, failure handling, performance, cost, and operational reliability

• HR Reporting & KPI-Management • Aus bau , Pflege und Weiterentwicklung eines internationalen People-Reporting-Dashboards ( Personio /Power BI) inkl. regelmäßiger und Ad-hoc-Auswertungen für Management, PE-Gesellschaft und People Business Partner • Definition, Monitoring und Kommentierung relevanter HR-KPIs inkl. Auswertung der Umsatz-/EBITDA-Zielerreichung für variable Vergütung • Sicherstellung von Datenqualität und -konsistenz über alle Länderentitäten hinweg • Personalkosten-Controlling • Personalkosten-Planung, -Budgetierung und 12-Months-Rolling-Forecast (FTE- und Kostenentwicklung nach Group, Entities , Functions ) inkl. laufender Plan-Ist-Abweichungsanalyse • Enge Zusammenarbeit mit dem Finance-Team bei der integrierten Unternehmensplanung (IBP/XP&A) • Aufbereitung von Personalkosten für Investoren- Reportings , Board Decks und Due-Diligence-Prozesse • Workforce Planning & Analytics • Strategische Personalplanung (Headcount, Skill -Gap-Analysen, Szenarioplanungen ) sowie Entwicklung von People-Analytics-Lösungen zur datengetriebenen HR-Steuerung • Analyse von Recruiting- Funneln und Time- to -Fill-Kennzahlen zur Optimierung der Hiring -Effizienz • HR-Systemlandschaft & Prozesse • Steuerung und Weiterentwicklung der HR-Systemlandschaft (HRIS, Payroll, BI-Tools inkl. KI) sowie Sicherstellung einer standardisierten Datenbasis über alle internationalen Entitäten • Implementierung von HR-Prozessen gemäß PE- Governance -Anforderungen und Koordination mit lokalen HR-Teams zur Einhaltung globaler Reporting-Standards

• Process Discovery: Du arbeitest eng mit den Teams zusammen, um bestehende Abläufe in Sales, CS und HR gemeinsam zu verstehen und Potenziale zu identifizieren • AI-First Redesign: Du denkst Prozesse von Grund auf neu: Welche Schritte lassen sich automatisieren? Wo kann ein Agent Routineaufgaben übernehmen, damit Menschen sich auf das Wesentliche konzentrieren? • Hands-on Umsetzung: Du baust Prompts, Automatisierungen und KI-gestützte Workflows – mit Tools wie Claude, n8n, Salesforce-AI-Features und anderen • Enablement: Du schulst Teams, dokumentierst Best Practices und machst KI im Unternehmen greifbar und nutzbar • Stakeholder Management: Du bringst unterschiedliche Funktionen auf einen Nenner – von Sales über CS bis HR – und kommunizierst klar auf allen Ebenen

• You therefore have a direct impact on our customers' satisfaction. • This also strengthens our long-standing successful partnerships and contributes to zvoove's continued success. • Through your open and customer-focused manner, you provide our payroll customers with the necessary (technical) support for all support inquiries. • You are responsible for configuring our software for customers, independently analyzing problems and responding to user requests — by phone, email or remote access — and carefully documenting all processes. • You assist our customers with everyday questions about our software and support them both during onboarding and in successfully preparing their payroll. • Building and continuously expanding expert knowledge of our products comes naturally to you. • Through your interaction with customers, colleagues, sales and the product team you form an important interface and increase the value of our services. • After successful onboarding, you conduct seminars for our customers (online or in person) and thereby effectively further-train our users.

• In your role as Personnel Services Specialist (m/f/d) - zvoove Payroll, your mission is to act as the primary contact for our customers for any questions related to zvoove Payroll and to ensure timely problem resolution. • You will have a direct impact on our customers' satisfaction. • By doing so, you will also strengthen long-standing successful partnerships and contribute to zvoove’s continued success. • With your open and customer-focused manner, you provide our customers with the necessary (technical) support for payroll and salary administration in all support inquiries. • You are responsible for configuring our software for customers, independently analyzing issues, responding to user requests by phone, email or remote access, and carefully documenting all processes. • You support our customers with everyday questions about our software and guide them through onboarding as well as the successful preparation of their payroll. • Building and continuously expanding expert knowledge of our products is a matter of course for you. • Through your interaction with customers, colleagues, sales and the product team, you form an important interface and increase the value of our services. • After successful onboarding, you will conduct seminars for our customers (online or in person) to further train our users successfully.

• Responsible for end-to-end product development of the zvoove Go digital platform • Roadmap & Delivery: define the vision and drive operational execution within an international team • Integration Management: orchestrate interfaces to 4+ ERP systems • Multi‑Market Coordination: prioritize features across the Netherlands (NL), Austria (AT) and Switzerland (CH) • Stakeholder Management: operational coordination with external partners and internal teams • Multi‑Persona Product Thinking: balance needs across two portals

• Liderar el Ciclo de Implementación: Ejecutar la parametrización del módulo de RRHH/Nómina de e-Satellite, enfocándote en reducir el time-to-value para el cliente • Consultoría de Valor: No solo configurarás el software; asesorarás al cliente en la reingeniería de sus procesos de RRHH para alinearlos con las mejores prácticas del sector servicios • Gestión Basada en Datos: seguimiento riguroso de hitos, gestión de imputaciones y control de KPIs de proyecto • Innovación en Formación: Participarás en la creación de contenidos e-learning y plantillas de automatización para reducir las horas de servicio presencial, optimizando el margen del departamento • Acompañamiento en el Arranque: Garantizar el éxito en el uso del software, resolviendo dudas críticas y apoyando a los usuarios clave en su día a día