ZoomInfo

• Drive strategic planning for security initiatives • Own the end-to-end program lifecycle • Validate and update the security strategy/roadmap twice per year • Provide dedicated project management for complex, cross-functional security initiatives • Identify dependencies and bottlenecks • Facilitate functional reporting • Build and maintain a dashboard of impactful security metrics • Support financial management by tracking program budgets • Create presentations for executive management • Organize and conduct key meetings

• Partner with Product Managers and Engineering leaders to understand customer workflows, product experiences, user behaviors, and business objectives, using data to drive product strategy and decision-making. • Develop a deep understanding of customer workflows, product experiences, and user behaviors to identify opportunities for improved adoption, engagement, retention, and value realization. • Define success metrics and measurement plans for product launches, features, and strategic initiatives. • Develop and refine KPIs and measurement frameworks that align teams around product and business performance. • Partner with Product and Engineering teams to define event tracking requirements and ensure product telemetry supports meaningful measurement and analysis. • Quantify opportunity size and help Product teams prioritize investments based on expected customer value, business impact, and strategic objectives. • Support product teams throughout the product lifecycle, from opportunity identification and prioritization through launch and post-release evaluation. • Conduct deep-dive analyses to identify trends, opportunities, risks, and root causes. • Translate complex business questions into actionable insights and recommendations. • Design, analyze, and communicate results from experiments, feature launches, and product initiatives, evaluating customer and business impact. • Identify and quantify opportunities to improve product experiences, customer engagement, retention, and business outcomes through data-driven analysis. • Evaluate tradeoffs between competing product investments and provide analytical recommendations that support roadmap prioritization. • Act as a trusted analytics partner to Product, Engineering, and Leadership teams. • Present analytical findings and recommendations through clear narratives and effective visualizations. • Influence prioritization and strategic decisions through evidence-based insights. • Communicate complex analytical concepts to both technical and non-technical audiences. • Partner with Data Engineering and Analytics teams to improve data quality, instrumentation, and accessibility. • Leverage modern analytics and AI-powered tools to accelerate analysis and improve team efficiency. • Contribute to scalable analytics best practices, governance, and continuous improvement across the organization.

• Define and own the measurement framework for ZoomInfo’s PLG motion, including acquisition, activation, engagement, monetization, retention, and expansion. • Establish the company’s source of truth for PLG performance, including KPI definitions, scorecards, executive reporting, and performance benchmarks. • Define leading indicators that predict customer activation, product adoption, conversion, retention, and expansion outcomes. • Ensure measurement consistency across products, teams, and business units, enabling a unified view of customer growth and product performance. • Develop scalable frameworks that connect customer behavior to business outcomes and investment decisions. • Own analytical understanding of the end-to-end customer journey, from acquisition and onboarding through monetization and long-term retention. • Identify behavioral patterns, friction points, and conversion barriers that impact activation, adoption, retention, and expansion. • Develop customer segmentation frameworks that reveal differences in growth outcomes across personas, customer segments, and product experiences. • Lead investigations into significant changes in PLG performance, diagnosing root causes and quantifying business impact. • Influence product investment and roadmap decisions by quantifying opportunity size, identifying high-leverage growth opportunities, and evaluating tradeoffs across competing initiatives. • Deliver executive-level insights that inform product strategy, growth planning, and resource allocation.

• Lead the centralized FinOps strategy across an international multi-cloud footprint. • Design and maintain sophisticated cost-allocation frameworks for all shared cloud resources. • Manage the financial impact of the AI roadmap and oversee current model consumption costs. • End-to-end management of cloud budgets and third-party hosting licenses. • Act as the primary lead for global vendor relationships and drive enterprise negotiations. • Partner with Finance and Engineering leadership to provide "Cloud TCO" visibility. • Lead the development of the FinOps team, mentoring and fostering their technical growth.

• Lead day-to-day execution of the SOX 404 program across business process controls, ITACs, and Key Reports. • Own the Risk and Control Matrix (RACM) and SOX process flows across areas like revenue recognition, OTC, PTP, financial close, and payroll. • Design and execute SOX testing of design and operating effectiveness. • Evaluate ITACs and Key Reports across SAP, Salesforce, and other in-scope financial systems. • Serve as the primary liaison with external auditors through walkthroughs, interim, and year-end testing. • Identify deficiencies, assess root cause, and drive remediation to closure with process owners. • Rationalize and optimize the control environment, reduce complexity while maintaining audit defensibility. • Bring a builder mindset with a hands-on, roll-up-your-sleeves approach; strong bias for automation and measurable outcomes. • Identify and implement opportunities to automate testing and monitoring using data analytics and AI-enabled tools. • Manage, mentor, and develop a global team including internationally based members. • Support executive reporting on SOX program status for senior leadership and the Audit Committee. • Expand over time into a risk advisory role as the SOX program matures.

• Act as a trusted advisor to HR Business Partners and business leaders on compensation matters, including offer recommendations, retention strategies, promotion decisions, and organizational restructuring. • Provide expert-level guidance on compensation-related escalations requiring nuanced judgment, regulatory knowledge, and market context. • Influence compensation policy and program design decisions at the most senior levels by building compelling, data-driven business cases. • Partner with Talent Acquisition to develop competitive offer strategies and provide real-time market guidance to support hiring in a dynamic talent market. • Work closely with the HRIS team to ensure compensation data integrity and support system enhancements related to compensation processes. • Build and maintain advanced analytical models to evaluate compensation program effectiveness, pay equity, and workforce cost implications. • Produce executive-level reporting and presentations on compensation insights, trends, and program outcomes for HR leadership. • Conduct pay equity analyses and develop remediation strategies to ensure equitable pay practices across the organization. • Lead annual and ad hoc compensation benchmarking exercises using surveys (e.g., Radford/Comptryx) to assess ZoomInfo's competitive market position. • Conduct ongoing monitoring of market trends, emerging best practices, and competitor pay strategies to proactively recommend program adjustments. • Analyze and interpret relevant government regulations (FLSA, pay equity legislation, pay transparency laws) to ensure ongoing compliance and advise stakeholders accordingly. • Develop comprehensive market pricing analyses for new roles and re-evaluations of existing positions. • Partner with Compensation Program Manager to successfully execute annual compensation cycles, including merit planning, bonus payout calculations, and equity refresh programs. • Develop and maintain compensation tools, calculators, and dashboards that enable consistent, scalable decision-making across the business. • Proactively identify process improvement opportunities and lead initiatives to enhance efficiency and accuracy in compensation operations.

• Directly manage three RVPs, each leading their own team of Strategic Account Managers. Set the performance bar, build the coaching culture, and develop your leaders into the next generation of senior talent at ZoomInfo. • Oversee the development and maintenance of strategic customer relationships, with a focus on driving retention, renewals, and identifying upselling opportunities through team execution. • Create and execute comprehensive account plans to drive consistent growth and align with company objectives. • Deliver accurate sales forecasting and pipeline management while collaborating with cross-functional teams such as marketing, product, and customer success. • Manage complex internal processes involving legal, product support, and engineering to ensure seamless account management. • Foster strong executive relationships across diverse business functions (CIO, CTO, CMO, etc.). • Develop and implement enablement programs to enhance the team’s performance and ensure consistent delivery of growth targets. • Actively leverage AI tools in your day-to-day leadership workflow — from account intelligence and pipeline analysis to executive communication, enablement development, and strategic planning. Model AI fluency for your RVPs and set the expectation that your organization operates at the frontier of what modern GTM leadership looks like.

• Lead the strategy and execution of comprehensive event marketing plans • Be the dedicated POC for your assigned segment, work hand-in-hand with segment sales leaders • Plan and execute memorable experiences trade shows and conferences • Work closely with events, demand generation, marketing operations, and creative teams • Monitor and analyze campaign performance, providing insightful reports to sales and marketing leadership

• Develop programs that increase awareness, understanding, and adoption of ZoomInfo Talent Solutions across the broader ZoomInfo go-to-market organization. • Partner closely with sales leadership, overlays, account executives, account managers, and customer success teams to drive engagement and revenue opportunities. • Create and maintain the materials sellers use every day, including: Battlecards, One-pagers, Sales presentations, Competitive positioning, Discovery guides, Customer stories, Solution briefs. • Develop clear, differentiated messaging that helps both internal teams and external buyers understand the value of ZoomInfo Talent Solutions. • Ensure consistency across sales conversations, launches, campaigns, customer communications, and product experiences. • Lead internal launch readiness efforts for new products, features, and innovations. • Coordinate communication, training, enablement, and activation programs to drive adoption across the organization. • Own competitive intelligence programs and maintain battlecards, objection handling frameworks, and market insights that help sellers compete more effectively. • Develop customer stories, testimonials, and success narratives that strengthen sales conversations and support go-to-market efforts.

• Own the AI Product Lifecycle: Drive AI-native products from ideation through launch and iteration • Set Vision and Roadmap: Define a compelling vision for how AI agents will reshape GTM workflows • Engage Customers: Partner with sales, marketing, and CS users to identify where AI-driven automation delivers the most value • Measure What Matters: Define and track AI-centric metrics and turn insights into action • Champion the User: Ensure AI capabilities solve real user problems • Lead Cross-Functionally: Rally engineers, AI/ML specialists, designers, and GTM teams to ship best-in-class experiences • Align Stakeholders: Communicate AI product strategy clearly and compellingly to executives