ZoomInfo

• Design, prototype, and deliver customer-facing features across the full stack — from responsive, polished UI components to robust REST APIs and backend services • Build and iterate on AI-powered tools that make Chorus's vast dataset of sales conversations more digestible and actionable for our users • Provide technical leadership — contribute to architectural decisions, conduct meaningful code reviews, and help raise the bar for engineers around you • Work with engineers, designers, and Product Managers to break down roadmap initiatives into well-scoped, executable work • Test, document, and maintain a codebase that is an example to our engineers and supports the scale of the business

• Invent and productionize Transformer/RAG/Graph RAG architectures that surface the right contact, company, or insight while driving quantization, distillation, and SLM fine-tuning (GTE-Qwen, modernBERT) so models stay fast and affordable at petabyte scale • Prototype and launch hybrid dense/sparse retrieval pipelines on vector DBs to build language-agnostic clustering and classification systems that power our intelligence layer • Own high-recall NER models that tag people, orgs, locations, and industry-specific entities across multi-language text, extracting structured insights from web data to improve our signal detection capabilities • Build cross-dataset entity-resolution frameworks that dedupe and merge hundreds of millions of fragmented company and person records with sub-second latency, creating enriched, unified entities enhanced with knowledge-graph signals • Design and implement agentic workflows with robust evaluation frameworks focused on NER and entity resolution tasks, including large-scale A/B and back-testing plans that close the loop from experiment to KPI uplift • Scale ML solutions and drive cross-functional impact by partnering with ML engineers to ensure production reliability, translating product goals into measurable ML KPIs, and influencing roadmap and investment decisions while mentoring junior scientists and engineers • Drive end-to-end project ownership from problem definition through deployment, collaborating closely with engineering and product teams to understand business requirements and translate them into scalable ML solutions that enhance foundation data quality across company firmographics, professional demographics, C-suite profiles, and web-extracted signals

• Design and implement components of scalable, fault-tolerant web crawling and extraction pipelines • Write clean, production-grade code in Java and Python • Build and operate ETL/ELT pipelines for large-scale data extraction and transformation • Work with cloud infrastructure on GCP and AWS, primarily on GKE • Improve observability, reliability, and operational excellence across the systems you contribute to • Partner with product and data science teams to deliver impactful solutions • Contribute to code reviews, documentation, and knowledge sharing across the team • Stay current with evolving web technologies, anti-crawling mechanisms, and AI-powered extraction approaches

• Assist with month-end close and GL account reconciliations, as assigned • Prepare ad hoc revenue analytics and reporting. • Prepare monthly revenue analysis report for management. • Draft footnote support for audited financial statements. • Assist with annual audit. • Direct the accounting review of contracts with customers, ensuring proper documentation under ASC 606 and that any nonstandard findings are properly documented and accounted for. • Assist management with maintaining and implementing accounting policies and procedures, especially as they relate to revenue and commission transactions. • Help with the review of technical revenue accounting items, including the drafting of policy memos. Areas of exposure will include review of contracts with customers, contract modification treatment, third-party arrangements, and variable consideration. • Prepare and review journal entries • Work closely with the customer success and sales teams on contract questions and modifications • Train team members on technical revenue accounting and ZoomInfo practices and policies • Other work as assigned by your manager or leadership.

• Build and lead ZoomInfo's People Analytics & Innovation function, including hiring, developing, and managing two individual contributors • Define and execute the people analytics strategy and roadmap, translating HR and business priorities into a pipeline of high-impact analytics projects and AI-powered tools • Design and build custom AI tools, automation, and applications (using Python, MCPs, LLMs, and related technologies) that fundamentally improve how HR operates and makes decisions • Develop predictive and prescriptive models across workforce planning, attrition/retention, engagement, talent mobility, and employee experience • Create and maintain executive-ready dashboards, reports, and data visualizations that surface actionable insights for senior leadership • Own the design, deployment, and analysis of enterprise-wide qualitative instruments (e.g., employee surveys, pulse checks) and synthesize findings into strategic recommendations • Partner with HR leadership and cross-functional stakeholders to identify high-value analytical questions, scope projects, and deliver data-driven recommendations • Transform complex analytical findings into clear, compelling narratives and presentations for executive audiences, including the ELT • Establish scalable data infrastructure, governance frameworks, and measurement processes that enable a self-service analytics culture over time • Stay current on emerging trends in people analytics, AI/ML, and HR technology — and proactively identify opportunities to apply them at ZoomInfo • Collaborate with global Compliance, Privacy, Legal, and Risk teams to ensure people analytics initiatives adhere to regulatory requirements, data privacy standards, and internal governance policies • Partner with enterprise Data Engineering and Infrastructure teams to architect, test, and deploy analytics solutions and AI tools into production environments • Foster a team culture of experimentation, intellectual curiosity, and bias toward action

• Own a book of business comprised of ~60-80 accounts with an employee headcount over 1,000. • Drive new business opportunities within existing client organizations via white space analysis, account planning, multi-threading, prospecting into net-new business units, isolating new use cases, subsidiary acquisition, and supporting business case proposals and RFPs. • Build strong client relationships and support client retention. • Conduct online product demos and work closely with solution consultants and overlays to showcase and demonstrate the value of ZoomInfo products.

• Build the FDE Playbook • Own Strategic Customer Engagements End-to-End • Deliver Custom Intelligence Applications • Bridge Technical and Business Audiences • Drive Stickiness and Expansion

Title: Senior Strategy Manager Location: Waltham United States Job Description: ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. As a Strategy Manager, Marketing, you will play a critical role in driving customer value, ad spend growth, and long-term strategy and retention for ZoomInfo Marketing customers. This role operates as a strategic advisory position, partnering closely with customers and internal teams to design, activate, and optimize marketing strategies that translate into measurable performance outcomes. You will own strategic engagement across your book of business, serving as a trusted marketing expert while driving adoption, usage, and spend through structured Engagement Tracks and performance-led consulting. What You'll Do: - Drive Ad Spend Sales & Usage across assigned accounts - Increase the count of Strategic Consulting Engagement Tracks aligned to customer marketing goals - Conduct and scale Advertising Performance Reviews to drive optimization and growth - Support growth through strong performance and value realization - Accelerate DSP adoption through strategic guidance and activation - Serve as the go-to strategic consultant for marketing personas within our ZoomInfo customer base Strategic Advisory & Consulting - Serve as a strategic advisor and media expert, guiding customers to maximize value from ZoomInfo Marketing - Execute end-to-end Engagement Track consulting series, including planning, strategy, education, and framework design - Provide recommendations across audience building, creative direction, and media planning Campaign Performance & Spend Growth - Drive campaign success and budget utilization, ensuring effective activation and scalable ad spend - Conduct Advertising Performance Reviews, translating performance data into actionable insights and next-step recommendations - Meet regularly with customers in consulting engagements to review campaign performance, optimizations, and next steps Cross-Functional Collaboration & Account Ownership - Partner with Customer Delivery Managers to align Engagement Tracks to Ad Spend Sales & Usage outcomes - Collaborate with Account Managers on growth strategy, grounded in customer performance and adoption What You Bring: - 5-8 years of experience in digital advertising, ad operations, ad strategy, or campaign management preferred - Experience operating in a strategic, client-facing role, preferably within SaaS, professional services, or consulting environments - Strong understanding of DSPs and the ability to articulate their value in a business-outcomes-driven way - Proven ability to translate business goals into actionable marketing and media strategies - Demonstrated success managing complex, cross-functional engagements - Excellent communication skills across written, verbal, and visual formats - Strong organizational skills, attention to detail, and comfort operating in a fast-paced, ambiguous environment - Passion for strategic problem-solving, and marketing performance This role is a hybrid in-office position, with an expectation of 3 days in office and 2 days at home. The US base salary range for this position is $108,500 - $135,000 + bonus + benefits. Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. #LI- #LI-Hybrid About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.

• Design and build the technical infrastructure that enables knowledge delivery across our GTM ecosystem. • Integrate platforms, automate workflows, and develop solutions that enhance search, retrieval, and content delivery, including AI-powered capabilities. • Partner with AI engineers and cross-functional stakeholders to ensure systems are connected, data is reliable, and knowledge is accessible at the moment of need. • Facilitate regular audits of content accuracy, versioning, and metadata quality across all platforms. • Conduct QA testing on integrations, workflows, and automated processes. • Monitor performance of integrations and automated workflows. • Troubleshoot technical issues and implement fixes. • Support testing and rollout of new technical features.

• Design and build distributed systems that process, enrich, and respond to billions of behavioral events per day in real time • Develop high-performance APIs and services that support advertising, identity, and intent features across the Marketing Platform • Leverage machine learning and large language models (LLMs) to analyze behavioral data, classify content, extract signals, and enable intelligent decision-making • Build intelligent agents using frameworks like LangGraph or MCP to reason over data and power user-facing insights • Design and operate data pipelines using tools like Kafka, Kinesis, and ClickHouse to support both streaming and batch workloads • Drive quality, performance, scalability, and observability across all systems you own • Collaborate cross-functionally with product managers, data scientists, and engineers to deliver customer-facing features and internal tooling • Contribute to technical leadership and mentorship of teammates.