Zelh

• Review paperwork received from carriers and factoring companies for completeness and accuracy. • Verify Proofs of Delivery (PODs), Bills of Lading (BOLs), lumper receipts, detention charges, and other accessorial documentation. • Compare carrier paperwork against load information in Descartes Aljex to ensure accuracy. • Verify load numbers, pickup and delivery details, rates, and supporting documentation. • Process carrier invoices through Accounts Payable. • Prepare and issue accurate customer invoices through Accounts Receivable. • Research and resolve discrepancies between freight documentation and system records. • Contact carriers, factoring companies, customers, and internal departments to obtain missing documentation or clarify billing-related issues. • Follow up on unbilled loads by obtaining missing PODs and other required documents. • Respond to inquiries regarding invoice status, payment status, and payment due dates. • Maintain organized billing records and supporting documentation. • Assist with additional billing and administrative tasks as assigned.

• Coordinate daily drayage operations for container movements • Schedule and monitor container pickups and deliveries • Communicate with drivers, customers, rail terminals, ports, and warehouses • Track container availability and shipment status • Manage documentation related to container moves • Prepare and process customer invoices and carrier payments • Verify billing accuracy and resolve billing discrepancies • Monitor detention, demurrage, and per diem charges • Retrieve and organize BOLs, PODs, and other shipping documents • Update TMS and internal systems with accurate shipment information • Resolve operational issues proactively and communicate updates to stakeholders • Support the operations team with additional administrative tasks as needed

• Monitor active shipments and communicate with carriers. • Dispatch booked loads and maintain shipment documentation. • Perform Track & Trace on active shipments and document status updates. • Build, update, and maintain loads within Port TMS. • Confirm carriers are on schedule and escalate delays when necessary. • Collect Bills of Lading (BOLs) and other required shipment documentation. • Send tracking information to customers and internal teams as required. • Assist with additional operational and administrative tasks as assigned.

• Review and verify Bills of Lading (BOLs), Proofs of Delivery (PODs), and other freight documentation for accuracy and completeness • Prepare, process, and distribute customer invoices in a timely and accurate manner • Submit required documentation to factoring companies according to established timelines • Verify freight charges and investigate billing discrepancies • Provide carriers with payment status updates and rate confirmations • Maintain accurate records of invoices, payments, and supporting documentation • Utilize Transportation Management Systems (TMS), Microsoft Excel, and email platforms to manage daily operations • Communicate professionally with carriers, customers, factoring companies, and internal departments to resolve documentation, billing, and payment-related issues • Prioritize multiple tasks while meeting deadlines in a fast-paced environment • Ensure compliance with company policies and transportation documentation requirements • Assist with additional administrative and operational tasks as needed

Role Description The Carrier Operations Representative will collaborate closely with Carrier Sales Representatives to ensure smooth and timely service for both the company’s customers and carriers. This role supports high-volume sales operations by managing critical shipment information, monitoring carrier communications, and addressing issues proactively. Successful candidates will demonstrate excellent multitasking abilities, a strong work ethic, and an eagerness to grow within the transportation industry. Key Responsibilities: - Shipment Tracking & Documentation: - Accurately update and document shipment statuses in internal systems. - Monitor carrier performance to ensure timely deliveries and resolve mid-transit issues according to company SOPs. - Communication & Escalations: - Contact carriers to obtain time-sensitive updates and log information appropriately. - Manage team email, responding to both internal and external requests in a timely manner. - Proactively identify and communicate issues to relevant teams for quick resolution. - Support Carrier Sales Operations: - Assist Carrier Sales Representatives by ensuring smooth operations across their book of business. - Collaborate with internal departments and maintain a professional attitude while working under pressure. - Continuous Learning & Improvement: - Stay informed about industry trends, including seasonal and geographic freight dynamics. - Be open to learning and mastering the company’s proprietary technology and systems. - Team Contribution: - Maintain a positive attitude, exhibit a strong work ethic, and contribute to team success. - Support co-workers and management by fostering a collaborative work environment. Qualifications - Previous experience in carrier sales, freight brokerage, or logistics coordination on the US market. - Strong negotiation skills with the ability to build rapport and influence others. - Excellent communication and interpersonal skills. - Proficiency in transportation management systems (TMS) and other relevant software. - Proven ability to build productive internal and external partnerships. - Able to collaborate effectively with colleagues across departments. - Comfortable handling multiple tasks and using technology efficiently. - Willingness to learn about freight markets, carrier types, and transportation trends. - Excellent verbal and written communication skills; fluent in English. - Highly detail-oriented and accurate in work. - Able to work confidently and effectively in a fast-paced environment. Requirements - The working schedule: Monday to Friday - 7 am- 4 pm CST / 8 am - 5 pm CST - A supportive team - Competitive Salary in USD - Office or remote mode of work - 10+ business days of paid time off - English courses - Equipment provided

• Prepare and issue accurate customer invoices in a timely manner • Process and manage payments to carriers and vendors • Monitor accounts receivable and follow up on outstanding customer balances • Verify invoices, payment terms, and supporting documentation • Reconcile customer and carrier accounts • Communicate regularly with the U.S. office regarding billing, payment status, and account inquiries • Resolve billing discrepancies and payment issues efficiently • Maintain accurate financial records and documentation • Support month-end closing activities and other accounting tasks as needed.

Role Description At Zelh, we're looking for an Intermodal Overnight Dispatcher who thrives in a fast-paced logistics environment and enjoys solving operational challenges in real time. In this role, you'll be responsible for managing a fleet of 10–15 intermodal drivers during overnight operations, ensuring freight keeps moving efficiently while providing seamless support between day and night shifts. Your success will be measured by your ability to maximize equipment utilization, minimize driver downtime, coordinate container movements, and proactively resolve issues before they impact customers. As an Overnight Dispatcher, you'll play a critical role in keeping daily operations running smoothly by: - Dispatching and managing 10–15 intermodal drivers during overnight operations. - Supporting both drivers finishing their day and those beginning their shifts. - Coordinating driver schedules to maximize productivity and reduce idle time. - Monitoring shipments and proactively resolving operational issues. - Ensuring drivers receive timely load information and instructions. - Communicating with drivers primarily through our texting and communication platforms. - Tracking shipments, containers, and driver progress throughout the night. - Updating shipment statuses and operational records within our TMS. - Monitoring incoming operational emails and taking immediate action when required. - Coordinating with customers, terminals, depots, and rail providers to ensure smooth freight movement. - Escalating critical issues and communicating operational updates to the daytime team. One of the most valuable parts of this role is identifying opportunities to improve operational efficiency. You'll work to minimize empty miles and maximize equipment utilization by creating reload opportunities, including: - Unloading import containers and immediately reloading export containers. - Coordinating lift-off and lift-on operations at the same customer facility whenever possible. - Planning efficient hauls that reduce unnecessary driver movement. - Helping create operational synergies that improve profitability and customer service. These efficiencies directly contribute to our team's performance and are recognized through an additional bonus program. Qualifications - Previous experience in US freight dispatch including intermodal operations. - Strong understanding of container transportation and dispatch workflows. - Experience working with US trucking operations. - Excellent multitasking and prioritization skills. - Strong problem-solving mindset. - Ability to stay calm under pressure and make decisions quickly. - Great communication skills in English (written and spoken). - High attention to detail. - Comfort working independently during overnight hours. - Strong computer skills and confidence learning multiple software systems. - Experience using Transportation Management Systems (TMS) is highly preferred. - Good knowledge of Microsoft Excel. Requirements - Working schedule: Night Shift Mon-Fri 9 PM – 6 AM CST. - Competitive Salary in USD. - Remote or office mode of work. - 10+ business days of paid time off. - English courses. - Equipment provided. Benefits - Competitive Salary in USD. - 10+ business days of paid time off. - English courses. - Equipment provided.

Role Description We are seeking a dedicated and detail-oriented Logistics Coordinator who will be accountable for executing the tasks of building, scheduling, and rescheduling loads for the client(s) within their team. A Logistics Coordinator is also responsible for ensuring the day-to-day operational expectations of the client(s) are met. Responsibilities include: - Build 40–50 truckload (TL) loads per day, entering shipment information accurately into Echo’s systems. - Build loads using Optimizer and Accelerator, and build through Vooma where applicable per the account SOP. - Schedule and reschedule pickup and delivery appointments through BiggerPicture. - Follow the account-specific SOPs provided for each assigned account, ensuring loads are built and scheduled to customer requirements. - Progressively identify and pursue automation opportunities within the SOPs to increase production and reduce manual effort. - Validate shipment details (locations, dates, references, commodity, and special instructions) before releasing loads. - Add notes and documentation to the relevant systems to provide full visibility of the load’s build and scheduling history. - Communicate with shippers, receivers, and internal teams to confirm or correct appointment details when required. - Answer and action emails related to building and scheduling in a timely manner. - Partner with sales pods and operations to remove building and scheduling tasks from their workflows entirely. - Escalate exceptions, blockers, and recurring issues to the appropriate Echo managers and team leads. - Meet personal and team qualitative and quantitative targets. Qualifications - Working knowledge of Optimizer and Accelerator for load building. - Ability to schedule appointments through BiggerPicture and build through Vooma where applicable. - Comfortable working with current technology and competent in Microsoft Office products (Word, Excel, Outlook) and Google Sheets, with strong internet navigation skills and a minimum 20 words-per-minute typing average. - Aptitude for identifying process-automation opportunities and applying SOP improvements. - Team-player attitude, both within the department and partnering with employees across the organization. - Strong multitasking and organizational skills. - Fluent in English, with strong verbal and written communication skills. - Attention to detail is paramount. - Time management, problem-solving, motivation, flexibility, adaptability, and proactiveness. Requirements - Working schedule: 9:00 AM to 6:00 PM EST - Competitive Salary in USD - Remote or office mode of work - 10+ business days of paid time off - English courses - Equipment provided Benefits - Competitive Salary in USD - 10+ business days of paid time off - English courses - Equipment provided

• Ensure accurate and timely review, documentation, approval, and processing of invoices into our Deacom A/P system. • Ensure vendors are paid timely and accurately by researching payment terms, reviewing invoices, and verifying payment instructions. • Timely follow up and resolution of discrepancies. • Research requests and provide prompt and courteous communications with sites, vendors, and employees on all questions relating to all accounts payable. • Verify and assign proper General Ledger accounts and cost centers non-PO charges. • Provide support with audit requests. • Performed other duties as assigned.

• Source, qualify, and onboard new carrier partners across all modes to support active freight needs • Build a personal book of carrier relationships that grows with you year over year • Develop and maintain strong relationships with carriers to ensure capacity and competitive rates • Negotiate spot and contract rates to optimize margin while protecting service standards • Balance cost efficiency with service quality to meet customer expectations • Hold your ground in negotiations while maintaining carrier relationships • Monitor freight in transit and proactively solve service issues before they become problems • Collaborate with account managers and operations staff to match the right carrier to every load • Address carrier escalations and service failures quickly and effectively • Maintain accurate carrier data, compliance documentation, and load records in the TMS • Ensure carriers meet company standards for insurance, authority, and safety requirements • Keep detailed records of carrier performance, rates, and communications • Work closely with account managers and operations teams to ensure seamless load coverage • Thrive in a high-urgency, load-by-load environment without losing sight of the big picture • Contribute to team success through collaboration and knowledge sharing