Role Description The Temp, GSPN Harmonization Specialist provides support for the Global Sample Processing Network (GSPN), Global Harmonization Program, as well as technical inquiries from various departments regarding clinical protocols, specialized testing strategies, and budgeting requirements. The role will support GSPN project initiation, network expansion, and data monitoring efforts as well as supporting data monitoring and laboratory compliance for the Global Harmonization program. Please note: this is a remote, full-time temporary role that is expected to end in September. Essential Duties and Responsibilities - Support project initiation of GSPN studies including protocol development, timeline management, review of qualification data, troubleshooting, and development of supporting documentation. - Support the identification and capability assessment of new laboratories to expand the GSPN laboratory network. - Ensure compliance of participating laboratories for the Global Harmonization program which may include data monitoring, instrument change management, troubleshooting, and documentation, as necessary. - Act as a main point of contact and liaison between LabConnect and GSPN and Global Harmonization laboratories. - Maintain documentation for participating GSPN and Global Harmonization laboratories. - Perform protocol reviews for new RFPs to identify the testing strategy for LabConnect support. - Submit requests for quotes to partner laboratories and review and advise on which quotes to include in the overall proposal to the sponsor. - Monitor KPI metrics to ensure laboratory performance standards are met in relation to GSPN and Global Harmonization. - Address technical or scientific requests from both internal and external sources, including but not limited to Project Services, Business Development, sponsors, or vendors. - Triage requests as necessary to subject matter experts within the Scientific Affairs, Technical Affairs or Vendor Management groups. - Act as technical/scientific liaison between the client and LabConnect as needed and appropriate via email, client calls and/or meetings. - Review validation plans/reports and laboratory data for accuracy and suitability. - Interact with U.S. and international laboratories and effectively communicate updates, reports, and recommendations to management teams. - Interpret data and KPI metrics and report results to management pertaining to vendor laboratory performance. - Provide technical support to troubleshoot specific issues that impact the project. - Recommend and implement new processes and procedures to standardize, simplify and enhance quality and compliance of the department’s operations. Qualifications - Bachelor's degree in Life Sciences or related field from a four-year college or university. - Two years industry-relevant project management, laboratory and/or operational experience. - Must be experienced in customer service and possess excellent interpersonal skills. - Project Management experience preferred. - Experience with PBMC isolation/DNA extraction preferred. Requirements - Ability to understand GLP documentation and records, scientific and/or operational documents such as SOPs, validation protocols and reports, transfer protocols and reports, and PBMC isolation techniques. - Data review, interpretation, and reporting. - Exceptional attention to detail. - Strong communication and organizational skills. Benefits - Financial Security (Base Pay and Future Eligibility of LabConnect's 401k Plan). - Health Benefits (Medical, Dental, and Vision) beginning on date of hire. - Career growth opportunities globally. - Friendly and collaborative environment with open lines of communication.

• Manage monthly billing reconciliation for all lines of business - reconcile campaigns and create invoices for different types of business lines • Ensure that the invoices are generated timely and accurately as per the client agreement/requirement. • Provide end to end support to Business Teams and coordinate between different departments like Operations, Account Management, Collections and External Auditors to ensure smooth functioning. • Assist with month end close activities which includes preparing revenue estimates for all business lines. • Ensure proper documentation to substantiate the monthly activities performed to support the audit needs & compliance • Support ad hoc projects and reporting requirements • Review employee expense report to ensure compliance of company’s policy • Inquire with employees for receipts and explanations when needed • Monthly expense analysis and reporting variances • Ensure expenses are accurately booked into financial reporting system • Provide clerical and administrative support to management as requested • The role requires flexibility, including night hours and night shifts, to support our global clients and ensure timely billing.

Role Description Manage monthly billing reconciliation for all lines of business: - Reconcile campaigns and create invoices for different types of business lines. - Ensure that the invoices are generated timely and accurately as per the client agreement/requirement. - Provide end to end support to Business Teams and coordinate between different departments like Operations, Account Management, Collections and External Auditors to ensure smooth functioning. - Assist with month end close activities which includes preparing revenue estimates for all business lines. - Ensure proper documentation to substantiate the monthly activities performed to support the audit needs & compliance. - Support ad hoc projects and reporting requirements. - Review employee expense report to ensure compliance of company’s policy. - Inquire with employees for receipts and explanations when needed. - Monthly expense analysis and reporting variances. - Ensure expenses are accurately booked into financial reporting system. - Provide clerical and administrative support to management as requested. The role requires flexibility, including night hours and night shifts, to support our global clients and ensure timely billing. Qualifications - Bachelor’s degree in Finance. - 5-7 years of experience in Billings (OTC) and expense reporting. - Experience with Digital media Billing is recommended and a plus. - Attention to detail, and accurate data entry skills. - Ability to quickly identify and resolve data issues/needs. - Relevant experience working with large data sets. - Intermediate to advanced experience MS Excel (vlookups, pivot tables, etc). - Proven track record of tackling complex business questions, mining data, and generating business relevant insights that are communicated in a simple to consume and thorough fashion. - Strong interpersonal, excellent written and verbal communication skills required. - Ability to multi-task and meet deadlines in pressure situations. - Must be independent, self-motivated, success-driven, and willing to work within a team environment. Requirements - Organized: Ability to prioritize and deliver timely work. - Flexible: Dynamic, hard-working, and able to pivot direction quickly to keep up with business demands. - Communicative: Strong written and verbal communication skills, comfortable in engaging conversation. - A Team Player: Believes in GroundTruth’s vision and prides themselves on being part of an exceptional team. - Technical Adept: Not afraid of new technologies and eager to learn. - A Problem solver: Takes charge of creating solutions. Benefits - Parental leave - Maternity and Paternity. - Flexible Time Offs (Earned Leaves, Sick Leaves, Birthday leave, Bereavement leave & Company Holidays). - In Office Daily Catered Breakfast, Lunch, Snacks and Beverages. - Health cover for any hospitalization. Covers both nuclear family and parents. - Tele-med for free doctor consultation, discounts on health checkups and medicines. - Wellness/Gym Reimbursement. - Pet Expense Reimbursement. - Childcare Expenses and reimbursements. - Employee referral program. - Education reimbursement program. - Skill development program. - Cell phone reimbursement (Mobile Subsidy program). - Internet reimbursement/Postpaid cell phone bill/or both. - Employee Provident Fund Scheme offering different tax saving options such as Voluntary Provident Fund and employee and employer contribution up to 12% Basic. - Creche reimbursement. - Co-working space reimbursement. - National Pension System employer match. - Meal card for tax benefit. - Special benefits on salary account.

Role Description Provides corporate housing assistance to relocating employees and external prospects, using a network of housing providers and inventory units, manages the customer experience, with maintenance request, extensions and explanation of the corporate housing process and expectations. Establish direct communication with the relocation counselor for exceptions to the relocation policy in addition to keeping the counselor informed on the stages of the transferee’s progress on securing housing. Qualifications - Strong customer service experience preferred - Ability to multi-task - Strong written and oral skills - Ability to follow-up and follow-through - Confidence and decisiveness - High school degree required Requirements - 25%: Provide ongoing customer service on existing reservations; including resolving maintenance issues and obtaining proper approvals from the client for direct bill or billing info from the transferee. Responsible for scheduling the move-out consultation and supporting with pre-departure questions. - 20%: Establish contact with the transferee and determine or re-confirm transferee’s temporary housing needs. Provide policy counseling if required by the client. Set expectations with transferee on the corporate housing process. - 20%: Conveys needs/desires to Regional Tenancy Manager in-order to ensure that the housing options meet the employee's housing criteria. Maintains close communication during the housing selection process to ensure that questions/concerns are responded to in a timely manner and options are not lost due to slow communications. - 15%: Work with the expense management/billing to ensure billing accuracy and thorough file audits post arrival and post-departure. Support with monthly utility audit function. - 20%: Other duties as assigned: Cross-training the Housing Coordinators, oversee Client project in Sharepoint/act as primary client contact. Manage the collection of client-paid rent/fees. Running various reports upon request. Supporting with special audits at Account Manager’s discretion. Keep the account manager abreast of all issues/problems. Benefits - Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. - Benefits are based on employment status and may not be available for temporary or non full-time employees. - Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. - The final compensation will be determined during the hiring process based on these considerations. - For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range.