Michael & Associates, Attorneys at Law

- Manage high-volume inboxes and complex calendars across multiple time zones, ensuring smooth day-to-day coordination - Oversee high-priority workflows while maintaining strict compliance with document filing and record-keeping standards - Support marketing and visibility efforts by assisting with SEO initiatives and optimizing Google Business Profiles across multiple firm locations - Help manage lead intake processes, including inquiries from Local Service Ads (LSA) campaigns, ensuring timely routing and follow-up - Coordinate communication across internal teams and external stakeholders by handling email correspondence and scheduling meetings

Role Description We are seeking a high-caliber Executive Assistant to support the Co-Founders of Michael & Associates, Attorneys at Law. The ideal candidate has 5+ years of experience in high-level executive support, thrives in fast-paced, high-growth environments, and operates with strong discretion, initiative, and an “always one step ahead” mindset. - Manage high-volume inboxes and complex calendars across multiple time zones, ensuring smooth day-to-day coordination - Oversee high-priority workflows while maintaining strict compliance with document filing and record-keeping standards - Support marketing and visibility efforts by assisting with SEO initiatives and optimizing Google Business Profiles across multiple firm locations - Help manage lead intake processes, including inquiries from Local Service Ads (LSA) campaigns, ensuring timely routing and follow-up - Coordinate communication across internal teams and external stakeholders by handling email correspondence and scheduling meetings Qualifications - Minimum of 5+ years of experience in an executive assistant or senior administrative operations role, ideally supporting founders or C-suite executives - Close to Native-level English proficiency - Must be based in the Philippines - Bachelor’s degree required - Strong proficiency in Google Workspace and general digital tools - Excellent organizational and multitasking skills in a fast-paced environment Benefits - Competitive pay - Permanent work-from-home setup - Collaborative and inclusive work environment that values innovation Company Description

• Client Communication Support: Respond to client inquiries in both Spanish and English via phone, email, and chat with professionalism and clarity. • Case Coordination Assistance: Help gather, organize, and relay client information to ensure attorneys and legal teams have accurate and timely details. • Administrative & Data Support: Maintain client records, update case management systems, and ensure information is accurately documented. • Service Excellence: Provide compassionate, responsive, and solution-oriented support to clients navigating sensitive legal matters.

Role Description We are looking for a Bilingual Customer Service Representative (Spanish & English) to support our U.S.-based legal team and clients. This role is ideal for individuals who are highly organized, communicative, and committed to delivering excellent customer experiences in a professional services environment. Key Responsibilities - Client Communication Support: Respond to client inquiries in both Spanish and English via phone, email, and chat with professionalism and clarity. - Case Coordination Assistance: Help gather, organize, and relay client information to ensure attorneys and legal teams have accurate and timely details. - Administrative & Data Support: Maintain client records, update case management systems, and ensure information is accurately documented. - Service Excellence: Provide compassionate, responsive, and solution-oriented support to clients navigating sensitive legal matters. Qualifications - Strong Spanish and English communication skills, both written and spoken. - A minimum of 5 years of experience in customer service within the call center industry. - Experience in billing and invoicing is considered an advantage. Requirements - Access to own laptop or PC. - High-quality headset. - Reliable high-speed internet and a backup internet connection. Benefits - Permanent fully remote role (work from home). - Work with a reputable U.S. law firm. - Professional and collaborative global team environment. - Training provided in U.S. legal client service and processes. - Long-term position with competitive pay, with earning potential of up to $7 USD/hour based on performance and role progression. - Growth opportunities within a stable, long-term team. - Career Growth – Unlock opportunities for advancement and professional development. - Innovative Culture – Thrive in a collaborative, inclusive environment that values creativity and new ideas.

Role Description We are looking for a Bilingual Customer Service Representative (Spanish & English) to support our U.S.-based legal team and clients. This role is ideal for individuals who are highly organized, communicative, and committed to delivering excellent customer experiences in a professional services environment. Key Responsibilities - Client Communication Support: Respond to client inquiries in both Spanish and English via phone, email, and chat with professionalism and clarity. - Case Coordination Assistance: Help gather, organize, and relay client information to ensure attorneys and legal teams have accurate and timely details. - Administrative & Data Support: Maintain client records, update case management systems, and ensure information is accurately documented. - Service Excellence: Provide compassionate, responsive, and solution-oriented support to clients navigating sensitive legal matters. Qualifications - Strong Spanish and English communication skills, both written and spoken. - A minimum of 5 years of experience in customer service within the call center industry. - Experience in billing and invoicing is considered an advantage. Requirements - Access to own laptop or PC. - High-quality headset. - Reliable high-speed internet and a backup internet connection. Benefits - Permanent fully remote role (work from home). - Work with a reputable U.S. law firm. - Professional and collaborative global team environment. - Training provided in U.S. legal client service and processes. - Long-term position with competitive pay, with earning potential of up to $7 USD/hour based on performance and role progression. - Growth opportunities within a stable, long-term team. - Career Growth – Unlock opportunities for advancement and professional development. - Innovative Culture – Thrive in a collaborative, inclusive environment that values creativity and new ideas. Company Description Michael & Associates is a leading criminal defense law firm based in Austin, Texas, representing clients across the state in a wide range of cases—from minor offenses to serious felonies. We are committed to delivering high-quality legal services with professionalism, accuracy, and exceptional client support.

• Plan and organize weekly video content (topics, formats, and ideas) • Develop hooks and talking points prior to filming • Coordinate recording sessions so attorneys are prepared and ready to film • Edit short-form video content (TikTok, Instagram Reels, YouTube Shorts) • Transform raw footage into engaging, high-retention videos • Repurpose long-form recordings into multiple short-form clips • Continuously improve content quality, structure, and performance

• Plan and organize weekly video content (topics, formats, and ideas) • Develop hooks and talking points prior to filming • Coordinate recording sessions so attorneys are prepared and ready to film • Edit short-form video content (TikTok, Instagram Reels, YouTube Shorts) • Transform raw footage into engaging, high-retention videos • Repurpose long-form recordings into multiple short-form clips • Continuously improve content quality, structure, and performance

• Plan and organize weekly video content (topics, formats, and ideas) • Develop hooks and talking points prior to filming • Coordinate recording sessions so attorneys are prepared and ready to film • Edit short-form video content (TikTok, Instagram Reels, YouTube Shorts) • Transform raw footage into engaging, high-retention videos • Repurpose long-form recordings into multiple short-form clips • Continuously improve content quality, structure, and performance

• Plan and organize weekly video content (topics, formats, and ideas) • Develop hooks and talking points prior to filming • Coordinate recording sessions so attorneys are prepared and ready to film • Edit short-form video content (TikTok, Instagram Reels, YouTube Shorts) • Transform raw footage into engaging, high-retention videos • Repurpose long-form recordings into multiple short-form clips • Continuously improve content quality, structure, and performance

Role Description We are a fast-growing criminal defense law firm seeking a Video Content Producer to take ownership of our video content—from concept to final edit. This role reports directly to the Head of Marketing and is responsible for ensuring that all recording sessions are properly planned, organized, and executed efficiently. - Plan and organize weekly video content (topics, formats, and ideas) - Develop hooks and talking points prior to filming - Coordinate recording sessions so attorneys are prepared and ready to film - Edit short-form video content (TikTok, Instagram Reels, YouTube Shorts) - Transform raw footage into engaging, high-retention videos - Repurpose long-form recordings into multiple short-form clips - Continuously improve content quality, structure, and performance Qualifications - Experience in video editing and content creation - Strong understanding of hooks, pacing, and viewer retention - Ability to manage projects from concept through execution - Organized, proactive, and highly detail-oriented - Strong English communication skills Requirements - Bonus: Experience working with founders, attorneys, or personal brands - Bonus: Experience creating short-form or social-first content - Bonus: Familiarity with high-trust industries (legal, finance, etc.) Benefits - Permanent work-from-home setup with full flexibility - Work directly with leadership (Head of Marketing) in a fast-growing criminal defense firm - Be part of a high-performance, mission-driven legal team - Competitive compensation - Opportunity to grow into a lead creative role How to Apply Please submit a link to your portfolio (including your best video work) and your CV, both in English.