Xero

• Help new Xero Payroll customers complete onboarding milestones • Proactively reach out to customers and guide them through setup steps • Track customer progress accurately and identify when additional support is needed • Collaborate with Payroll Specialists and wider payroll team

• Play a central role in creating and delivering beautiful software to partners. • Design robust, scalable applications to solve engineering problems at scale. • Make data-driven decisions to release improvements early. • Influence the modernization of systems critical to the onboarding lifecycle. • Triaging development issues and participating in incident responses.

• This role invites you to step into a foundational engineering space where you will shape the architecture and implementation of distributed systems. • You will guide the development of our agentic workflow platform, a critical piece of infrastructure designed to bring durability and intelligent automation to our global software network. • By establishing code designs and engineering standards, your work ensures complex financial workflows run reliably without disruption. • Beyond technical delivery, you will champion an AI-forward approach to building software quickly and effectively. • You will serve as a technical guide and mentor, supporting engineers as they navigate highly ambiguous challenges and learn to leverage modern architectural tools. • Your leadership will directly influence how our global platforms evolve, setting the technical benchmark for engineering teams across the organisation.

• Collaborate with peers across Xero to create and deliver software • Model engineering excellence to support team growth and improve practices • Shape technical direction and drive multi-year product goals • Solve customer problems effectively and release value early • Refactor complex systems into secure, scalable architectures • Optimize quality engineering practices and deployment pipelines • Evolve engineering standards for long-term system reliability

As a Senior Engineer in our newly formed UK Regional Team, you will deliver the features most critical to Xero’s success in the UK. You will play a vital role in responding to the voice of our customers, ensuring we have the right product for the UK to directly drive business success. You will independently solve complex problems across Xero’s products, ensuring technical excellence while navigating the complexity between regional needs and global roadmaps to deliver maximum value. The team & how they connect You will join a high-calibre team consisting of an Engineering Manager, Lead Engineers, and Engineers, reporting to the General Manager of Engineering for the UK. The team works as a flexible, versatile team, collaborating with various product owners across Xero to design, build, and ship solutions. The team is currently working on Get ready for diverse, high-impact work that touches every corner of Xero. You’ll tackle projects anywhere across Xero’s products from Payments to Accounting to Payroll, offering you unparalleled exposure to our entire platform. Where and how you can work Xero is a Great Place to Work UK accredited company. We offer remote, hybrid or office based roles (hybrid and in-office in London, Milton Keynes or Manchester). Our offices offer boost days for connection and collaboration. As this role involves partnering with global teams, you can expect opportunities for travel as we collaborate with colleagues around the world. Here are some of the things we are looking for - You bring a curious mindset and are motivated by solving customer problems and delivering business value rather than focusing on a single technical domain. - You love the challenge of new things, and your versatility allows you to ramp up quickly in new areas, mastering unfamiliar codebases and domain knowledge quickly. - You are adept at navigating complex stakeholder environments, building consensus between globally-distributed teams. - A commitment to high-quality engineering practices ensures the code you ship is robust, scalable, and ready for long-term ownership by partner teams. - You thrive in an environment of high visibility, using your communication skills to engage with stakeholders and grow your professional influence. - Experience in resilient software design and agile development helps you maintain a fast-track delivery pace across diverse projects. - Experience in coaching and mentoring those around you, leading by example in code quality, design discussions, and professional growth. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. Join a Great Place to Work-Certified™ company where your voice matters.

The role / impact As a Senior Solutions Consultant, you will step into a vital role as a technical expert and strategic advisor, leading our most complex and high-impact solution opportunities. You will act as a critical partner to our Sales team and customers, owning the technical solution strategy for strategic partners. By translating ambiguous and often competing requirements into scalable, future-proof solution architectures and implementation roadmaps, you will shape deal strategies while balancing customer outcomes with product capabilities. Your impact will extend across the entire customer lifecycle, guiding partners through complex pre-sales discovery, data migration strategies, and implementation governance. You will leverage your deep product and accounting workflow expertise to uncover root causes, build compelling value cases, and drive the adoption of new ways of working. Additionally, you will elevate the capability of the wider team by modelling best practice and coaching others on complex engagements. The team / how they connect The Solutions Consulting team operates at the intersection of Sales, Product, and Customer Success to design and validate advanced platform solutions. We collaborate closely to turn complex partner environments into tailored blueprints, ensuring seamless integration with the broader ecosystem. Together, we focus on sharing reusable frameworks, mentoring one another, and turning strategic partners into long-term champions of our platform. The team is currently working on / Initially, you will focus on - Leading end-to-end discovery and complex technical scoping to define scalable solution architectures for our largest opportunities. - Designing and validating tailored future-state blueprints across our product suite, practice tools, and ecosystem applications. - Advising strategic partners on data migration strategies for complex legacy environments and establishing robust implementation governance. - Synthesising partner feedback and implementation insights to provide clear recommendations to our product and engineering teams for future roadmap priorities. Where and how you can work We offer a hybrid working environment designed to give you the flexibility to do your best work. You can balance your time between working from home and collaborating in our modern office spaces during team boost days. We will discuss the specific arrangement and expectations for your location during the interview process. Here are some of the things we are looking for - You bring deep domain knowledge of accounting or bookkeeping workflows, with a background advising firms or working operationally within them. - Your expertise includes leading technical solution strategies and designing end-to-end integrated architectures within a SaaS or technology environment. - You have a proven ability to conduct strategic discovery, uncovering root causes and translating complex technical capabilities into clear business outcomes. - You possess strong skills in data migration consulting, implementation governance, and guiding organisations through change. - You display exceptional communication skills, with confidence presenting to executive audiences, navigating complex stakeholder dynamics, and leading collaborative workshops. - You enjoy coaching and mentoring others, with a willingness to contribute to the development of shared tools, frameworks, and playbooks. Compensation & Total Rewards At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits. The expected base salary range for this role in: - $103,000 - $129,000 USD Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks page. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

• Shape strategy, execution, and performance of the Enterprise business in the Accountant & Bookkeeping Partner Channel. • Lead teams dedicated to managing signed Enterprise partners and key enterprise payments relationships. • Drive retention, expansion, and multi-product adoption for growth in a fast-growing segment. • Collaborate with global stakeholders across Sales, Marketing, Product, Operations, and Payments for seamless alignment.

The role & impact As an Engineering Manager, you will drive the delivery of high-quality software by leading a high-performing inclusive team. You will act as the technical anchor, balancing predictable roadmap delivery with a relentless focus on team growth, technical excellence, and system health. Your work requires a delicate balance between short-term product delivery velocity and long-term operational excellence. You will guide your team to hone their craft, champion AI-native workflows, and resolve complex technical challenges to deliver impactful outcomes that align with business and customer goals. The team & how they connect You will lead a results-driven team that operates with clear goals and ownership, fostering a high-trust environment where "blameless" problem-solving is the norm. The team works closely with Product and Design partners to shape solutions that truly matter to our customers. The team is currently working on - Modernising architectures and improving CI/CD maturity to reduce operational risk. - Embedding AI-native engineering workflows across the SDLC to boost velocity and reduce toil. - Refining system design and architecture for high-scale, high-availability distributed systems. - Driving visibility into system health and technical debt to enable proactive improvements. Where and how you can work Xero is a Great Place to Work UK accredited company. We offer remote, hybrid or office based roles (hybrid and in-office in London, Milton Keynes or Manchester). Our offices offer boost days for connection and collaboration. Here are some of the things we are looking for - Extensive professional software engineering experience, with a proven track record of technical maturity and delivering complex systems. - Demonstrated experience leading, coaching, and performance-managing engineers, including building and improving team capability over time. - Proven track record of translating business goals into executable engineering plans, balancing short-term delivery with long-term sustainability. - Hands-on experience writing, reviewing, and debugging production code, with the technical credibility to guide engineering decisions. - Experience building and supporting high-scale, high-availability distributed systems, including leading or overseeing incident response. - Experience leading teams in the adoption of AI-native engineering workflows to improve developer productivity and quality. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. Join a Great Place to Work-Certified™ company where your voice matters.

The role / impact In this high-visibility role, you will drive transformation across Xero’s global sales function, combining strategy, data, and commercial impact. By leveraging best-in-class artificial intelligence tools and modern analytics, you will build the critical infrastructure that powers go-to-market intelligence, helping senior leaders turn deep insights into scalable growth and faster execution across our global regions. You will lead high-impact cross-functional initiatives end-to-end, modernising operational rhythms and establishing robust governance frameworks. Your work will centralise and streamline global programmes, ensuring our data flows keep pace with an evolving commercial model whilst designing scalable, AI-augmented process improvements that eliminate manual effort. The team / how they connect The Global Sales Operations team acts as a central coordination point across a matrixed international environment, partnering directly with senior leadership teams in the US, AU, and UK. We focus on aligning definitions, metrics, and reporting outputs to ensure regional teams are fully supported whilst maintaining global consistency. Together, we work collaboratively to turn messy data into actionable solutions that supercharge our go-to-market performance. The team is currently working on / Initially, you will focus on - Evolving our global analytical infrastructure by embedding modern, AI-enabled reporting environments and customer relationship management tools. - Overseeing and enhancing our core global reporting assets, datasets, and interactive dashboards to elevate sales productivity and track Net Dollar Retention. - Designing cleaner operating rhythms and best-practice data flows to streamline territory and segment performance metrics. - Establishing new key performance indicators and governance structures to monitor and continuously optimise global go-to-market initiatives. Where and how you can work At Xero, we offer a flexible hybrid working environment that balances remote productivity with meaningful in-person collaboration. You will have access to our modern office spaces, participating in designated boost days designed to bring teams together to connect, brainstorm, and drive projects forward. Here are some of the things we are looking for - You bring a highly analytical mind with a genuine passion for transforming complex data into clear, commercially grounded insights. - A proven background in sales operations, revenue operations, or go-to-market analytics, ideally within a multi-regional or global remit. - Your exceptional ability to lead through influence allows you to build alignment and drive action across matrixed, cross-functional teams without needing direct authority. - You possess a natural knack for workflow optimisation, process improvement, and designing scalable operational changes. - Familiarity with modern sales tools, advanced reporting environments, artificial intelligence tools, and CRMs is essential to your success. - A tertiary qualification in business, finance, analytics, or a related discipline supports your structured, proactive, and organised approach. Compensation & Total Rewards At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits. The expected base salary range for this role in: - $138,000 - 173,000 USD Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks page. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

The role and its impact As a Head of Engineering at Xero, you will lead and grow multiple engineering teams within your product portfolio; delivering high-quality software that improves the lives of hundreds of thousands of small business customers globally. By acting as a technical anchor, you will maintain an informed opinion on system health and code quality while driving product delivery velocity. You will serve as a prominent change agent, establishing clarity and driving progress toward enterprise-wide goals by simplifying intricate cross-departmental hurdles. In this role, you will empower your teams to refine their engineering excellence, advocating for AI-first methodologies and ensuring the delivery of high-impact results that support both commercial and user objectives. As an engineering leader at Xero we expect you to come with high EQ, being self-aware, self-regulated, motivated and empathetic, with great interpersonal skills. You'll lead and live our vision and values – building and fostering an inclusive and positive team culture. The team and how they connect You will partner with leaders in Product and Design to ensure customer, business, and technical priorities are thoughtfully balanced across your portfolio. The team anchors on core principles of customer obsession and high support to foster psychological safety and innovation. The team is currently working on - Championing the adoption of responsible AI architecture and AI-powered workflows to unlock productivity and accelerate time to value across the portfolio. - Leading technical modernisation efforts, such as moving from monoliths to decoupled services and adopting API-first integration patterns. - Executing complex, cross-team programs of work with clear accountability and proactive risk management to deliver reliable results. - Defining hiring strategies and growing high-performing talent to sustain a high-performance bar and support engineering career progression. - Raising the bar on operational excellence through strong ownership of high-quality production services, ensuring reliability, observability, and continuous improvement. Where and how you can work Xero offers a hybrid working environment with a mix of office-based collaboration and remote flexibility. We use boost days to bring teams together in our modern office spaces to foster connection, alignment, and creativity. Here are some of the things we are looking for - You bring a deep understanding of software architecture, design trade-offs, and managing technical debt at scale. - Your background includes a proven track record of managing and growing high-performing leaders and engineering teams. - Navigating areas of conflict in an open, positive, and proactive way is a key strength you offer to the team. - You possess strong strategic acumen to identify and simplify complex, cross-functional challenges in fast-scaling environments. - Fostering a growth mindset and a culture of accountability across multiple teams comes naturally to you. - Having a bias for action helps you make good decisions fast rather than perfect decisions slowly. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.