Role Description Amphenol Cable Backplane System group is the market leader for high speed, high bandwidth integrated cable and connector systems for the AI/Machine Learning market not excluding (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Our products help to enable the electronics revolution and remain a key enabler for all the major Tier 1 OEMs globally. We are currently seeking a Signal Integrity Engineer with our CBS Team. The position will be located in Austin, Texas or based remotely. - Contribute to dedicated teams responsible for customer system development and support from concept to production. - Develop integration and test strategies in support of new product introduction. - Assist with providing solutions to customers across a wide range of sectors with their high speed data transmission requirements. - Design and evaluate next generation production test platforms. - Support Production to ensure a high level test and measurement excellence. - Support the internal Sales Engineers to develop strategies for product break-in at existing and new accounts based on signal integrity and electrical engineering expertise. - Design, simulation, characterization, and application of high-speed electrical connectors and cable-based interconnect. - Share knowledge and pursue continuous improvement in methods and workflows. - Design, build, and measure circuit boards for measurement and verification of products. - Apply circuit theory and high-speed digital transmission, PCB layout principles for high-speed digital design. Qualifications - BS in Electrical Engineering, MS/PhD in Electrical Engineering is preferred. - 3 years of industry experience with an understanding of electro-magnetic principles for digital signal integrity. - Experience in component design and application of high speed connectors into communications equipment is a plus. - Experience with signal integrity measurements and debugging with TDR, VNA, pattern generators, error detectors and similar measurement equipment. - Experience with signal integrity and simulation/analysis tools such as Ansys HFSS and Designer, CST Microwave, HSPICE, MatLab, and ADS. - Hands-on experience with frequency-domain and time-domain component and circuit characterization including understanding of test and calibration methods. Benefits - Opportunity for career growth within a global organization. - Support and responsiveness to both employees and customers. Company Description Amphenol Corporation is proud of our reputation as an excellent employer. We believe that Amphenol Corporation is unique in that every employee, regardless of his or her position, has the ability to positively impact the business. - Amphenol is an "Equal Opportunity Employer" - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin. - For additional company information please visit our website at https://www.amphenol-cs.com/ .

Role Description Leads the design, engineering, and lifecycle management of enterprise Windows endpoint solutions, with a focus on modern device management, security, and user experience using Microsoft Intune, Autopilot, and related technologies. Citrix experience is a plus. - Design, implement, and maintain Windows endpoint management solutions using Microsoft Intune and Endpoint Manager - Lead Windows Autopilot provisioning strategies for zero-touch deployments - Develop and maintain: - Device configuration profiles - Compliance policies - Security baselines - Engineer and maintain application deployment strategies, including: - Win32 apps - MSIX - Microsoft 365 Apps - Define and implement modern workplace architecture for endpoints (cloud-managed and hybrid) - Evaluate and adopt new technologies to improve: - Device lifecycle management - Performance - User experience - Provide architectural guidance on identity integration with Azure AD (Entra ID) Qualifications - 7–10+ years of IT experience with a strong focus on Windows endpoint engineering - Deep expertise in: - Microsoft Intune / Endpoint Manager - Windows Autopilot - Azure AD (Entra ID) - Strong knowledge of: - Windows 11 configuration and troubleshooting - Endpoint security and compliance frameworks - Scripting and automation (PowerShell) - Preferred: - Group Policy and transition to modern management - Hybrid Azure AD join and co-management (SCCM) - Citrix Virtual Apps and Desktops Requirements - Strong problem-solving and troubleshooting skills - Ability to lead technical initiatives and influence decisions - Effective communication across technical and business teams Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Company Description We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

Role Description This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Job Family Definition: - Focus on managing the onsite delivery of software services, pre-sales, post-sales, or service delivery support. - Installation and configuration for customer environments. - Solving various business systems, networking, and applications problems for standard industry servers and complex clustered environments. - Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty. - Provides direct post-sales systems on-site technical support for reactive and proactive customers. - Maintains a high level of customer satisfaction by ensuring clear business and technical solution alignment. - Responsible for company Total Customer Experience, revenue growth, profitability, and account retention. Management Level Definition: - Applies extensive knowledge of job skills, company policies, and procedures to complete complex, specialized assignments/tasks. - Works on assignments that are complex in nature and require initiative and technical/specialized knowledge. - Completes work with minimal supervision and may determine methods and procedures for new assignments. - Typically provides guidance to other non-exempt employees. Responsibilities: - Provide Customer with overview of installation activity, site-specific information, and access to appropriate contacts. - Handle Customer-relation problems promptly and appropriately; provide guidance and escalate issues according to established procedures. - Provide software service, pre-sales, post-sales, or service delivery support. - Deliver services, including customized services to large enterprise, complex, or corporate accounts. - Use proactive monitoring procedures/tools to identify problem prevention opportunities. Qualifications - Minimum Vocational/Diploma/Associate Degree (technical field) with 3-5 years of working experience in related fields or Degree holder with 2-4 years relevant working experience. - Experience with support of full range of company products in Customer base. Requirements - Broad knowledge of corporate policies, products, markets, and processes. - Thorough knowledge of administrative or technical practices. - Proficient Field Technical Support skill set. - Knowledge of assigned company hardware system platforms. - Familiar with networking and all supported operating system platforms (i.e. company-UX, NT, Linux, etc.). - Knowledge of high availability system environments. - Strong communication skills both verbal and written. - Strong Customer relationship building skills. - Ability to manage complex Customer problems. - Ability to perform while under high-pressure situations. - Project management, analysis, communication, scheduling, controlling, and presentation skills. - Good teamwork with peers and company personnel. - Demonstrate consistent, acceptable performance of all business fundamentals. - Knowledge of portfolio of services. - Basic knowledge of change management process and tools available. - Schedule and participate in on-site account support meetings both internal and external. Benefits - Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing. - Personal & Professional Development: Investment in your career with specific programs to help you reach your career goals. - Unconditional Inclusion: An inclusive work environment that celebrates individual uniqueness and values varied backgrounds.

Role Description Our client is currently on Genesys (Cloud) and is looking for resources to provide architectural and development support for Genesys. They are already live and do not have anyone to support the application. This resource would be engaged on project work and cleaning up portions of the implementation. Looking for someone that is a team player and personable. The Genesys Cloud Architect / Sr Telecom Engineer is a senior technical leader responsible for the design, optimization, and long-term strategy of the Genesys Cloud CX platform. This role combines architectural ownership with hands-on engineering, ensuring a reliable, scalable, and high-performing contact center environment. - Lead the end-to-end architecture of Genesys Cloud CX, including voice, digital channels, routing, integrations, and analytics. - Develop and maintain roadmap, standards, and best practices for platform design and evolution. - Configure, administer, and optimize Genesys Cloud, including IVR, routing, and self-service workflows. - Build and manage API integrations with internal and third-party systems. - Govern platform changes to ensure security, compliance, and alignment with IT standards. - Partner with business and technical teams to translate experience goals into scalable solutions. - Maintain documentation and mentor engineering teams on platform best practices. - Other duties as needed. Qualifications - At least 5 years of hands-on experience with Genesys Cloud CX, including administration, routing, and troubleshooting. - Strong expertise in VoIP technologies, SIP trunking, SBC console operations, and carrier connectivity. - Familiarity with chatbot frameworks, speech analytics, and contact center processes. - Proven ability to design and manage integrations between Genesys Cloud and external systems is a plus. - Exceptional problem-solving skills and a strategic mindset, coupled with the ability to execute technical solutions. - Experience supporting high-availability, customer-facing environments. - Genesys Cloud certifications and knowledge of architecture standards is a definite plus. - Deep Genesys Cloud CX expertise with hands-on leadership across Conversational AI, Voice AI, NLU, and self-service journeys within CCaaS environments. - Help lead GenAI and Agentic AI strategy, design, implementation, and integrations across vendor solutions, GenAI model providers, enterprise applications/CRMs. - Overall hands-on Solutions architect with deep technical architecture. - End-to-end project delivery across IVR/ACD, routing, messaging, analytics, and integrations in cloud contact center programs. - End-to-end contact center migration expertise across CCaaS, including discovery, design, cutover, and stabilization for large-scale IVR/ACD, routing, and omnichannel environments. - Advanced IVR, chatbot, and voice-bot engineering with omnichannel development and API-first integrations (REST/OAuth, data actions) across enterprise apps and CRMs. - Strong analytical, interpersonal, and communication skills with executive-ready written and verbal articulation. - Sound judgment, flexibility, and adaptability to evolving priorities, constraints, and stakeholder needs. - Bachelor's degree in Computer Science, Telecommunications, IT, or equivalent relevant experience.