Role Description We are recruiting for a mission-driven Nurse Advice Line (Remote but must live in Denver Metro Area) to join our team! Under general supervision, performs telephone triage under conditions that may be demanding, stressful and repetitious. Functions independently to collect data and make assessments, develop a working diagnosis, determine interventions and disposition per guidelines. Guides evaluation including instructing patient/caller how to evaluate normal/abnormal symptoms, effectiveness of treatment and when to call back. Documents symptoms/complaints, nursing assessment, advice and patient/caller response. Follows policies, procedures, and protocols to ensure consistency and departmental effectiveness as well as improve health care outcomes of patients/callers and their access to appropriate health care. Essential Functions: - Collects patient health data to identify relevant and unique patient/caller needs. - Performs initial assessment for neonatal, pediatric, adolescent, adult, and/or geriatric patients. - Evaluates care advice for appropriateness for age of patient/caller. - Differentiates normal from abnormal findings, including potential problems. - Identifies patient needs and basic understanding of assessment findings as they relate to the practice of telephone triage. - Acts appropriately in critical situations. - Identifies unique learning needs of patient/caller and participates in their education through care advice. - Assesses for signs of abuse and makes appropriate referrals. - Reviews medications/drug dosages and allergies with health history and ensures immunizations are up to date as appropriate. - Acts as team leader as assigned to monitor the safety of the call queue and acts as liaison for staffing or interdisciplinary issues. - Acts as resource for other staff and provides feedback to supervisors as appropriate. - Analyzes assessment data to determine most appropriate guideline selection for patient/caller. - Documentation is clear and concise and reflects nursing assessment and care advice given. - Performs QI/documentation/audio audits. - Advises appropriate disposition for guideline selection for patient/caller. - Demonstrates the ability to adjust (override) the disposition according to the unique needs/situation of the patient/caller using appropriate Nursing Judgment. - Integrates quality improvement activities into practice. - Assists in identifying ways to promote quality care and in collecting data needed to promote process and operational improvements. - Integrates QA audit findings into practice. - Recognizes self-learning needs and plans to meet them. - Incorporates new knowledge obtained into practice. Qualifications - Associate's Degree Required - 1-3 years of recent nursing experience Required - BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association or American Red Cross Required - RN-Registered Nurse - DORA - Department of Regulatory Agencies Required Requirements - Provides age appropriate triage and treatment dispositions to all callers from newborn to Adult, including OB and Worker's Compensation Injury Reporting required. - Utilizes computer software and associated programs to triage and send reports to appropriate agencies or clinics required. - Uses nursing judgment as an adjunct to the computer Software Program to reach appropriate dispositions and care advice required. - Ability to respond appropriately to emergency situations required. - Ability to apply nursing principles, practices and techniques required. - Ability to exercise initiative and judgment in selecting proper treatment required. - Ability to use computers and computer systems required. - Bilingual skills preferred. - Computer skills required. Benefits - Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays - 100% paid parental leave up to 6 weeks - Immediate eligibility for retirement plans with employer contribution up to 9.5% - Generous medical, dental, vision plans in addition to employer paid disability and life insurance. - Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center - Free RTD EcoPass (public transportation) - Childcare discount programs & exclusive perks on large brands, travel, and more - Tuition reimbursement & assistance - Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways - Professional clinical advancement program & shared governance - Public Service Loan Forgiveness (PSLF) eligible employer + free student loan coaching and assistance navigating the PSLF program - National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Role Description Lead a team of Retirement Counselors responsible for providing retirement account and distribution support as well as supporting overall financial education counseling. Responsibilities - Overseeing and developing a team of Retirement Counselors. - Creating supervisory procedures for retirement and distribution team and ensuring regulatory policy adherence. - Serving as escalation point and liaison between the sub-advisor, Clearing agent, corporate clients, and members. - Developing and implementing comprehensive measurement and reporting systems to ensure the highest levels of customer satisfaction. - Developing, maintaining, and reviewing a comprehensive measurement of Retirement Counselor performance goals. - Managing and continuously improving client service delivery and processes. - Servicing participants by taking inbound and making outbound calls as needed for escalations and other situations. Qualifications - Have experience in financial services/retirement plan benefits arena (7 years). - Have Series 7 and 66 securities licenses. Series 9/10 or 24 must be acquired within 6 months. - Have advanced knowledge of mutual funds, ETFs and employer sponsored retirement plans. - Have proficiency in managing/coaching others (3 years) in a Call Center environment. - Have intermediate compliance, regulatory and legislative knowledge in investment advice and overall financial management. - Have experience with creating and maintaining audit and compliance procedures (2 years). - Have intermediate knowledge of Managed & self-directed accounts, and the Delivery Model and the market that it's delivered into. - Have ability to speak Spanish is highly recommended. Requirements - By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. - Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. - You will be notified during the hiring process which checks are required by the position. - Alight requires all virtual interviews to be conducted on video. - Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations. Benefits - Comprehensive total rewards package supporting mind, body, wallet, and life. - Health, dental, and vision coverages starting Day One. - Wellbeing programs, retirement plans with contribution matching. - Generous time off and parental leave. - Continuing education and career growth opportunities. - Flexible working arrangements wherever possible. Company Description At Alight, we believe a company’s success starts with its people. We Champion People, help our colleagues Grow with Purpose, and encourage colleagues to “Be Alight.” Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management. Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.”

Role Description Under the direction of the Manager of Social Work, performs a wide variety of duties in the hospital setting providing behavioral health and complex care management services to Southcoast Health patients across the hospital system. - Conducting behavioral health assessments. - Providing behavioral health treatment including individual and family psychotherapy utilizing brief treatment modalities. - Serving as a consultant and resource to hospital staff in the management and treatment of behavioral health disorders. - Collaborating and coordinating with complex/chronic care management and longitudinal community support services. Qualifications - A Masters Degree in Social Work or Mental Health Counseling from an accredited college or university. - Current Massachusetts Licensed Independent Clinical Social Work (LICSW) or Licensed Mental Health Counselor (LMHC) is required. - Demonstrated ability to perform as part of a multi-disciplinary team. - Experience with electronic medical record documentation preferred. - Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired. Requirements - Current Massachusetts Licensed Independent Clinical Social Work (LICSW) or Licensed Mental Health Counselor (LMHC) is required. Benefits - A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve. - Competitive pay and comprehensive benefits package. - Generous Earned Time Off Package (available to regular status employees who are scheduled to work a minimum of 24 hours). - Employee Wellbeing Program. - 403B Retirement Plan with company match. - Tuition assistance / Federal Loan Forgiveness programs. - Professional growth opportunities and customized leadership training. Company Description Southcoast Health is a not-for-profit, charitable health system with multiple hospitals, clinics, and facilities throughout Southeastern Massachusetts and Rhode Island. Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row!

• Overseeing and developing a team of Retirement Counselors. • Creating supervisory procedures for retirement and distribution team and ensuring regulatory policy adherence. • Overseeing client interactions to ensure compliance. • Serving as escalation point and liaison between the sub-advisor, Clearing agent, corporate clients, and members. • Developing and implementing comprehensive measurement and reporting systems to ensure the highest levels of customer satisfaction. • Managing and continuously improving client service delivery and processes. • Servicing participants by taking inbound and making outbound calls as needed for escalations and other situations.