Who Gives A Crap logo
Who Gives A Crap

Good for your bum🍑 Great for the world 🌏 100% bamboo & recycled TP 💚 50% of profits donated to help build toilets 🚽

Analytics and Insights Lead – CX

Data ScientistData ScientistFull TimeRemoteSeniorTeam 51-200Since 2012H1B No SponsorCompany SiteLinkedIn

Location

Australia

Posted

3 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Analytics and Insights Lead – CX

Who Gives A Crap

• Transform raw customer data and feedback into actionable insights • Enable CX teams to access effective data for strategic decision-making • Drive data integrity and support operational excellence • Set up governance processes for past insights

Job Requirements

  • Strategic data storyteller
  • Strong project management skills
  • Experience in data integrity and compliance
  • Ability to collaborate cross-functionally
  • Technical proficiency in smart tech/AI tools
  • Experience with Customer Voice programs

Benefits

  • Competitive salary
  • Meaningful support towards healthcare for our team around the world
  • Generous paid leave
  • Tailored learning and development opportunities
  • Free toilet paper

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