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Analytics and Insights Lead – CX
Location
Australia
Posted
3 days ago
Salary
0
Seniority
Senior
Job Description
Analytics and Insights Lead – CX
Who Gives A Crap
• Transform raw customer data and feedback into actionable insights • Enable CX teams to access effective data for strategic decision-making • Drive data integrity and support operational excellence • Set up governance processes for past insights
Job Requirements
- Strategic data storyteller
- Strong project management skills
- Experience in data integrity and compliance
- Ability to collaborate cross-functionally
- Technical proficiency in smart tech/AI tools
- Experience with Customer Voice programs
Benefits
- Competitive salary
- Meaningful support towards healthcare for our team around the world
- Generous paid leave
- Tailored learning and development opportunities
- Free toilet paper
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