Viva Solutions

• Perform various administrative tasks to support the legal team, including contacting insurance companies, medical providers, and clients to collect essential information. • Provide accurate case updates and prepare reports to keep legal teams informed. • Schedule and coordinate medical and legal appointments for clients, ensuring timely follow-ups. • Maintain organized records of case progress and communications. • Assist with additional administrative tasks as needed to improve the legal team’s efficiency.

• Lead and facilitate training sessions for new and existing Legal Assistants. • Assist the Development Manager in developing and updating training manuals. • Execute the initial onboarding phase for LATAM-based employees. • Help evaluate trainee progress through assessments and feedback loops. • Coordinate with operations and learning and development team. • Manage training calendars, attendance logs, and internal communications.

• Answer incoming calls through a VOIP system in both English and Spanish • Deliver exceptional customer service to clients, attorneys, insurance adjusters, and court personnel • Forward calls to the appropriate departments and take accurate messages • Schedule appointments and manage calendars • This is a fast-paced role where Legal Assistants will spend a significant portion of their day communicating via phone and email with legal teams

• Diseñar interfaces y experiencias centradas en el usuario utilizando Figma • Traducir diseños UI/UX en código front-end escalable y de alta calidad • Desarrollar y mantener aplicaciones web utilizando React, JavaScript, CSS y Redux • Soportar y mantener integraciones back-end utilizando Node.js y SQL • Mejorar continuamente el rendimiento de la plataforma y la experiencia del usuario

• Design user-centered interfaces and experiences using Figma • Translate UI/UX designs into high-quality, scalable front-end code • Develop and maintain web applications using React, JavaScript, CSS, and Redux • Support and maintain back-end integrations using Node.js and SQL • Continuously improve platform performance and user experience

• Preparar y organizar archivos de casos de clientes siguiendo los protocolos de la firma. • Verificar los detalles del empleador y del seguro para cada nuevo caso de ingreso. • Rastrear y recopilar documentos o información de clientes faltantes para completar archivos de casos. • Coordinar con los Especialistas en Ingreso y otros miembros del equipo para asegurar transiciones suaves de casos. • Mantener registros precisos y oportunos utilizando sistemas de software legal.

• Perform various administrative tasks to support the legal team, including contacting insurance companies, medical centers, and clients to gather essential information. • Provide accurate case updates and prepare reports to keep legal teams informed. • Schedule and coordinate medical and legal appointments for clients, ensuring timely follow-ups. • Maintain organized records of case progress and communications. • Assist with additional administrative tasks as needed to enhance the efficiency of the legal team. • This is a fast-paced role where Legal Assistants will spend a significant portion of their day communicating via phone and email with legal teams.

• Answer incoming calls through a VOIP system in both English and Spanish • Deliver exceptional customer service to clients, attorneys, insurance adjusters, and court personnel • Forward calls to the appropriate departments and take accurate messages • Schedule appointments and manage calendars • Communicating via phone and email with legal teams

• Perform various administrative tasks to support the legal team, including contacting insurance companies, medical centers, and clients to gather essential information. • Provide accurate case updates and prepare reports to keep legal teams informed. • Schedule and coordinate medical and legal appointments for clients, ensuring timely follow-ups. • Maintain organized records of case progress and communications. • Assist with additional administrative tasks as needed to enhance the efficiency of the legal team. • This is a fast-paced role where Legal Assistants will spend a significant portion of their day communicating via phone and email with legal teams.

• Perform various administrative tasks to support the legal team, including contacting insurance companies, medical centers, and clients to gather essential information. • Provide accurate case updates and prepare reports to keep legal teams informed. • Schedule and coordinate medical and legal appointments for clients, ensuring timely follow-ups. • Maintain organized records of case progress and communications. • Assist with additional administrative tasks as needed to enhance the efficiency of the legal team.