Virgin

Provide commercially pragmatic legal support by drafting and negotiating agreements, advising on litigation matters, and assisting in navigating legal risks across various compliance areas while collaborating with stakeholders to achieve strategic...

Title: Revenue Growth & Optimisation Specialist Location: Australia ID: 509918 Full-Time (Permanent) Job Description: Hello. We're Virgin Australia. We're the airline that's always done things a little different. Our way. The Virgin way. We're on a mission to make flying better than 'nice'. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety - in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions. What you'll be doing As a Specialist, Revenue Growth & Optimisation, you'll support the delivery of initiatives that drive commercial performance across pricing, inventory management, and broader Revenue Management transformation. Working closely with the Senior Manager and wider Commercial teams, you will: - Proactively identify, size, and deliver revenue growth opportunities across pricing, inventory and commercial optimisation - Use data, structured problem solving, and market analysis to generate clear commercial recommendations - Support high-impact Revenue Management transformation initiatives, from planning through to execution, including collaborating across Revenue Management, broader Commercial teams and other key stakeholders. - Support the development of analytical tools, dashboards and experimentation frameworks (e.g. A/B testing) You'll be great in this role if you have… - Experience in top-tier strategy/management consulting (2+ years) or relevant commercial/analytical roles (5+ years) - Proven experience in translating business questions into critical analysis, and synthesis insights into a management level narrative to drive decision making - Strong commercial acumen, strategy toolkit, and ability to quickly understand key business drivers - Excellent communication and stakeholder management skills, with the ability to influence stakeholders across all levels. - Advanced Excel and PowerPoint skills, including strong attention to detail and experience interrogating and analysing large bodies of data to generate actionable insights to senior stakeholders - Experience operating independently, proactively identifying commercial opportunities and driving outcomes It's a bonus if you also have: - Experience in airline, travel or similar industries - Exposure to pricing strategy or large-scale transformation programs - Experience with SQL, data visualisation tools or database techniques We're committed to looking after you, with some of the best benefits and conditions in the industry - including (but not limited to): - Discounted flights for you and your loved ones (including $1000 worth of travel credits per year) - A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs - One of Brisbane's most admired head office locations, with South Bank train station, shopping and dining options, rooftop restaurant and onsite gym - Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide - Discounts across hospitality, retail, technology, beauty and wellness - Free counselling and a wellbeing app to support your physical, mental, social and financial health - 'Dress for Your Day' - wear what suits your work and your day When everyone is included, everyone wins We're all individuals. And we love that. That's why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.

Title: Senior Business Analyst (Digital) Location: Australia Full-Time (Permanent) Job Description: Hello. We're Virgin Australia. We're the airline that's always done things a little different. Our way. The Virgin way. We're on a mission to make flying better than 'nice'. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety - in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions. What you'll be doing… As a Senior Business Analyst , you'll work within our Digital squads to bring our digital strategy to life-building features, products and experiences that our customers love. This role sits at the intersection of business and technology. You won't just document requirements-you'll understand the problem, shape the solution, and clearly articulate the technical story to ensure high-quality delivery across our digital platforms. - Own and drive end-to-end requirements across digital products, ensuring clarity, completeness and alignment to business outcomes - Write clear, concise user stories and technical requirements that engineering teams can confidently build from - Partner with Product Owners, engineers, architects and designers to deliver high-quality digital experiences at scale - Lead workshops, discovery sessions and stakeholder engagement across multiple business areas - Translate complex technical concepts into simple, actionable insights for non-technical stakeholders - Support testing and validation activities including UAT and business verification - Continuously refine and improve BA practices, processes and delivery approaches within Agile squads - Influence and support the adoption of Agile ways of working and continuous improvement initiatives - Act as a trusted advisor to stakeholders, including senior decision-makers, to shape outcomes and drive alignment You will be great in this role if you have… - Proven experience working as a Business Analyst on high-volume eCommerce or digital platforms - Strong ability to produce high-quality, structured requirements and user stories - Deep understanding of digital platforms, integrations and customer-facing systems - Experience working across Agile, Iterative and Waterfall delivery methodologies - Strong stakeholder engagement skills, with experience presenting to senior audiences - Ability to translate business needs into technical outcomes-and vice versa - A proactive mindset with the confidence to challenge, influence and drive clarity - Experience working in fast-paced environments with competing priorities and complex delivery landscapes - Exposure to AI-enabled products, automation or data-driven decision making Desirable… - Experience in airline, travel or loyalty environments - Familiarity with tolls such as Jira, Confluence or Miro We're committed to looking after you, with some of the best benefits and conditions in the industry - including (but not limited to): - Discounted flights for you and your loved ones (including $1000 worth of travel credits per year) - A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs - Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide - Cheaper hospitality, retail, technology, beauty and wellness services - Free counselling and access to a wellbeing app to support your physical, mental, social and financial health - 'Dress for Your Day' - enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you. When everyone is included, everyone wins We're all individuals. And we love that. That's why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family. Ready to apply? We're ready to hear from you. Apply now.

Title: Operational Workforce Planning Analyst Location: Brisbane, Australia - 509873 - Brisbane, QLD, Australia - Full-Time (Permanent) Job Description: We're the airline that dares to be different. Bold, down-to-earth and built around giving our guests real choice. Safety is our backbone, service is our heartbeat, and our people are our superpower. We blend heart and smarts to deliver experiences that feel good, work brilliantly and bring a spark of fun back to flying and built around giving our guests real choice. What you will be doing: As an Operational Workforce Planning Analyst, you will be responsible for the short to long-term planning for Flight and Cabin Crew across our network. We are a fun and dedicated team responsible for delivering compliant and efficient rosters that align to business objectives. You will provide reliable and comprehensive analytics and insights that will support operational strategies. This role partners with Airline Operations, Crew Leaders and various stakeholders across the Virgin Australia business to influence strategic workforce planning and labour optimisation. Some of the exciting challenges in this role are; complex and high level problem solving, uncovering the 'why', providing data driven recommendations through resource planning, establishing and monitoring frontline staff KPI targets and costs, regulatory and industrial compliance, and fatigue management in a constantly changing environment. Reporting through to the Senior Analyst, Workforce Planning you will closely work with a team of analysts that are responsible for: - Analysing complex workforce planning initiatives, identify trends and recommend changes to meet operational requirements - Completing analysis on resourcing requirements while ensuring the best operational outcome - Accurate and timely reporting of Workforce Planning outcomes - Driving continuous improvement by applying innovative thinking to ensure business outcomes and efficiency. - Ensuring all documentation, checklists and procedures are up to date - Managing stakeholder engagement through accurate and timely data analysis You'll be great in this role if you have: - Bachelor's degree - Demonstrated experience in analytical techniques to examine and manage large data sets - High proficiency with Microsoft Suite in particular Excel - Ability to communicate data to a variety of stakeholders and tell meaningful stories - Ability to work in a fast-paced, ever-changing environment and prioritise tasks effectively - A strong ability to think outside the box - Proven team player with strong initiative and the ability to work independently - Familiarity with Power BI or a similar data visualization tool - Familiarity with programming Highly desirable but not essential: - Proficiency with Power BI report building including DAX and Power Query - Proficiency with Power Automate - Proficiency with Python Your Benefits & Beyond We're committed to looking after you, with some of the best benefits and conditions in the industry - including (but not limited to): - Discounted flights for you and your loved ones (including $1000 worth of travel credits per year) - A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs - One of Brisbane's most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road - Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide - Cheaper hospitality, retail, technology, beauty and wellness services - Free counselling and access to a wellbeing app to support your physical, mental, social and financial health - 'Dress for Your Day' - enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you. Next Steps: Virgin Australia Group prides itself on recruiting the right people to meet the challenges ahead. No matter their role - our employees share an enormous amount of passion for our guests and ambition to be the most loved airline in Australia. Virgin Australia is an equal opportunity employer and is committed to creating an inclusive culture and supportive environment for our people.

Maintain and ensure the accuracy of operational documentation by managing the full amendment lifecycle, coordinating with stakeholders, and publishing controlled documents while adhering to established standards and conducting audits for quality...

Develop scalable data solutions and pipelines using SQL and Python, design and implement data products, manage data assets for performance and reliability, and collaborate with stakeholders to address their data needs.

Build strong partnerships with teams, providing financial insights and guidance. Develop business cases to support strategic priorities and lead forecasting to optimize performance and influence sustainable outcomes. Communicate complex financial...

Own and govern enterprise platforms, ensuring performance and scalability. Define platform standards and enforce compliance while managing service providers for continuous improvement and long-term sustainability across the ecosystem.

Title: AI Transformation Lead Location: Australia Job Description: Join a greenfield AI team working at the forefront of innovation, closely aligned to business strategy and delivering multiple solutions through to production. This role can be based in either our Brisbane or Sydney head office. Hello. We're Virgin Australia. We're the airline that's always done things a little different. Our way. The Virgin way. We're on a mission to make flying better than 'nice'. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety - in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions. What you'll be doing As our AI Transformation Lead, you'll play a pivotal role in shaping the future of Virgin Australia by embedding AI into our business processes and workflows. This role operates at the intersection of business analysis, AI solution delivery, and change management, ensuring AI adoption delivers measurable impact across the organisation. This is a highly visible leadership position that reports into our Head of AI (who reports into our CIO). You will have two direct reports, as well as contractors as required. You will: - Identify and shape AI use cases in collaboration with business SMEs. - Redesign workflows for effective human-AI collaboration. - Partner with engineering teams to deliver AI solutions. - Drive adoption and continuous optimisation post-launch. - Embed the voice of the customer in AI solution design and establish feedback loops for continuous improvement. - Ensure compliance across data privacy, security, and safety policies. - Lead change management and training initiatives to embed new ways of working. You'll be great in this role if you have… - Bachelor's degree in Business, Information Systems, or Digital Transformation (or equivalent experience). - Strong understanding of modern AI concepts (LLMs, RAG, agents, prompting strategies). - 5+ years delivering technology-enabled transformation or digital product delivery in complex organisations. - Proven experience taking AI or automation initiatives from concept through to production and adoption. - Excellent stakeholder engagement and communication skills. - Familiarity with compliance, governance, and operational resilience. Desirable: - Certifications in change management (e.g., Prosci) and AI technologies (AWS, Google, Microsoft). - Experience in aviation or operationally intensive environments. We're committed to looking after you, with some of the best benefits and conditions in the industry - including (but not limited to): - Discounted flights for you and your loved ones (including $1000 worth of travel credits per year) - A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs - One of Brisbane's most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road - Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide - Cheaper hospitality, retail, technology, beauty and wellness services - Free counselling and access to a well-being app to support your physical, mental, social and financial health - 'Dress for Your Day' - enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you. When everyone is included, everyone wins We're all individuals. And we love that. That's why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family. Ready to apply? We're ready to hear from you. Apply now.

Title: Digital Business Analyst Location: Australia Job Description: Hello. We're Virgin Australia. We're the airline that's always done things a little different. Our way. The Virgin way. We're on a mission to make flying better than 'nice'. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety - in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions. What you'll be doing: The Digital Business Analyst role is to assist our Product Owners in bringing our Digital strategy to life by building features, products and experiences that our guests love. Sitting within Digital Squads, the Digital Business Analyst develops and improves processes to optimise Virgin Australia's digital presence and performance. You'll be great in this role if you have: - 5+ years' experience as a Business Analyst - Experience in owning the stakeholder engagement and requirements gathering phase of a project - Experience and ability to define the requirements and deliverables that should be completed as part of a project - Experience and confidence in liaising with stakeholders at all levels - Proven experience in analysing and documenting user requirements and business processes - Proven experience on large and complex digital projects - Experience liaising with digital development and test teams - Strong understanding of Agile methodologies - Hands on experience with Sabre or similar airline systems and APIs. Desirable skills: - Industry standard Business Analysis certification - Travel industry experience, understanding of core airline - systems - Understanding of IT security protocols - Basic understanding of the Australian Privacy Principals - Experience working in an environment with a high workload and competing priorities - Experience in working in squad models - Understanding of Offer and Order or NDC We're committed to looking after you, with some of the best benefits and conditions in the industry - including (but not limited to): - Discounted flights for you and your loved ones (including $1000 worth of travel credits per year) - A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs - One of Brisbane's most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road - Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide - Cheaper hospitality, retail, technology, beauty and wellness services - Free counselling and access to a wellbeing app to support your physical, mental, social and financial health - 'Dress for Your Day' - enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you. When everyone is included, everyone wins: We're all individuals. And we love that. That's why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family. Ready to apply? We're ready to hear from you. Apply now.