Veltris

Role Description We are seeking a Solution Architect with strong hands-on expertise in AI/ML, Big Data, and Cloud-native architectures to design and implement scalable enterprise-grade solutions. The role demands a balance of deep technical proficiency and strong stakeholder management, with exposure to cutting-edge AI platforms and enterprise CRM integrations. Key Responsibilities - Design and Architect scalable AI/ML and data-driven solutions on cloud or Kubernetes (on-prem and cloud). - Build pipeline architecture for data processing, deployment, and model delivery. - Manage stakeholders across business and operations to ensure alignment with solution objectives. - Collaborate with IT teams to integrate enterprise applications into the solution ecosystem. - Work closely with developers to operationalize solutions and ensure successful deployment. - Support multiple concurrent projects with varying business use cases and technical demands. - Provide solution support for use cases including: - Case routing and knowledge retrieval - Agentic AI use cases (auto-actioning on cases, troubleshooting assistant) - CRM-driven use cases such as query resolution and customer interaction assistance. Qualifications - 8+ years of experience as a Solution Architect or Technical Architect. - Mandatory Skills: - PCAI / NVIDIA AI Enterprise experience (6+ months) - AI/ML Engineering (4+ years) - Kubernetes (4+ years) - Big Data & Distributed Computing (4+ years) - Architecting scalable cloud solutions (4+ years) - Preferred Skills: - Salesforce (SFDC) or ServiceNow understanding (SFDC preferred). - Hands-on experience with Salesforce Service Cloud or ticketing systems. - Experience supporting CRM and AI-based automation use cases. - Certifications (Preferred): - NVIDIA AI Certification (highly desirable). - Cloud Certifications (AWS / Azure). Key Attributes - Strong problem-solving and solutioning mindset. - Excellent communication and stakeholder management skills. - Ability to manage end-to-end delivery across multiple projects. Benefits - Opportunity to work with global clients and emerging technologies - Learning-driven culture with access to continuous upskilling - Collaborative, inclusive, and innovative environment - Competitive compensation and benefits