Valiantys - Atlassian Platinum Solution Partner

• Support the design and development of integration solutions connecting systems, applications, and data sources. • Work with REST and SOAP APIs, cloud services, and integration platforms such as Workato, Boomi, Celigo, or Zapier. • Assist in building scalable, reliable, and maintainable integration workflows. • Contribute to technical designs and integration documentation. • Collaborate with stakeholders to understand business requirements and translate them into technical solutions. • Help identify opportunities to improve integration tooling and operational efficiency. • Assist in troubleshooting and debugging integration-related issues. • Monitor integration performance and support proactive identification of risks or bottlenecks. • Provide technical support to internal stakeholders and contribute to smooth operational delivery. • Participate in maintaining reliable and secure integration environments. • Deliver assigned tasks on schedule and with a high standard of quality. • Work closely with ET&I teams and business stakeholders on cross-functional initiatives. • Communicate technical concepts clearly with both technical and non-technical audiences. • Contribute to clear and structured documentation for integrations, tools, and workflows. • Continuously learn new tools, technologies, and integration practices. • Participate in internal training and certification opportunities. • Research innovative solutions that improve scalability, automation, and reliability. • Contribute to a culture of collaboration, learning, and continuous improvement.

• Own executive relationships across a portfolio of strategic enterprise accounts; serve as the single point of accountability for client outcomes, satisfaction, and growth. • Co-develop and execute account strategies that expand Valiantys' footprint across data strategy, data platforms (Snowflake, Databricks), data governance, and enterprise architecture. • Lead solutioning for complex pursuits -- partnering internally to scope data modernization, data mesh/fabric, MDM, and enterprise architecture engagements. • Shape and communicate target architectures spanning business, application, data, and technology domains -- including cloud data platforms, analytics, AI/ML foundations, and governance frameworks. • Govern delivery quality in partnership with engagement managers; intervene on escalations and ensure architectural integrity. • Represent Valiantys in executive briefings, QBRs, industry events, and joint go-to-market activities. • Mentor consultants and architects, contributing to Valiantys' practice development in data strategy and enterprise architecture.

• Own executive relationships across a portfolio of strategic enterprise accounts; serve as the single point of accountability for client outcomes, satisfaction, and growth. • Co-develop and execute account strategies that expand Valiantys' footprint across SDLC tooling (Atlassian, GitHub/GitLab), AI-enabled delivery, DevOps, and cloud infrastructure. • Lead solutioning for complex pursuits — partnering internally to scope DevOps, platform engineering, and AI-augmented SDLC engagements. • Shape and communicate target architectures spanning CI/CD, security, compliance, resilience, and AI copilots integrated into the delivery lifecycle. • Govern delivery quality in partnership with engagement managers; intervene on escalations and ensure architectural integrity. • Represent Valiantys in executive briefings, QBRs, industry events, and joint go-to-market activities. • Mentor consultants and architects, contributing to Valiantys' practice development in AI-enabled SDLC and DevOps.

• As a Senior Account Manager, you will be a trusted partner to C-level clients, responsible for positioning and selling high-value consulting and professional services engagements that drive digital, agile, and organizational transformation. • Identify strategic opportunities, shape tailored service solutions, and orchestrate internal consulting and delivery teams to maximize value and drive sustainable revenue growth. • Build and manage senior-level relationships, ensure alignment between delivery and client expectations, and contribute to the overall commercial strategy. • Leverage value-based selling and Win-Win-Win (Client-Atlassian-Valiantys) positioning to create measurable impact for clients, your organization, and partners. • Lead discovery and advisory discussions with senior stakeholders to identify business challenges and transformation priorities. • Collaborate with consulting leadership to design high-impact transformation programs. • Ensure compliance with reporting standards and oversee key financial metrics.

• Design, build, and maintain sophisticated financial models to support budgeting, forecasting, scenario planning, and long-range planning across the North American business. • Leverage AI-powered tools and advanced analytics to automate model refreshes, identify patterns in large data sets, and enhance the speed and accuracy of financial analysis. • Develop driver-based models to support revenue, headcount, margin, and cash flow planning in a professional services / consulting context. • Translate complex data sets into clear, actionable financial insights that enable confident decision-making at all levels of the organisation. • Own the monthly, quarterly, and annual budgeting and rolling forecast cycles for assigned North American business units, ensuring strict compliance with group reporting deadlines and standards. • Conduct deep-dive variance analysis (actuals vs. budget vs. forecast) and articulate key business drivers with clarity and confidence to senior stakeholders. • Prepare and deliver high-quality financial presentations and management reports for the CFO, COO, and North America leadership team. • Provide commercial support on pipeline analysis, pricing decisions, and deal reviews. • Deliver structured NOAM financial inputs to group FP&A for the monthly management reporting pack and board preread.

• Own executive stakeholder relationships and act as a trusted advisor to senior client leaders. • Build and maintain account strategies tied to measurable business outcomes. • Lead discovery and advisory workshops, including problem framing, value stream mapping, OKR definition, DevEx, SDLC, ITSM modernization, and operating model discussions. • Translate client needs into clear narratives covering current state, target outcomes, roadmap, solution approach, risks, adoption needs, and value hypotheses. • Partner with Account Executives on opportunity shaping, account planning, growth strategy, renewal, expansion, and executive positioning. • Orchestrate the right delivery squads and subject matter experts, including solution architects, enterprise architects, change/adoption specialists, and reporting or data experts. • Govern delivery outcomes through steering committees, executive check-ins, strategic risk management, escalation leadership, and outcome tracking. • Stay engaged through key moments in the client lifecycle, including pre-sales, kickoff, discovery, solution design, delivery quality checkpoints, escalations, close-out, and renewal or expansion discussions. • Track engagement outcomes, benefits, and success metrics with clients and internal teams. • Maintain strategic visibility into engagement margin, cost, and consumption risks, and work with delivery and commercial teams to address issues early. • Identify and shape change-order or expansion opportunities in partnership with delivery and commercial teams. • Ensure knowledge is captured from engagements, including lessons learned, reusable assets, case studies, reference architectures, and value proof points. • Co-create repeatable IT services offers and playbooks that strengthen Valiantys' advisory and delivery capabilities.

• Als Account Manager bist du verantwortlich für das Wachstum eines bestehenden Kundenportfolios. • Du baust starke, langfristige Kundenbeziehungen auf, identifizierst Geschäftspotenziale und schließt Deals erfolgreich ab. • Dabei agierst du als vertrauensvoller Ansprechpartner für deine Kunden. • Du arbeitest eng mit internen Teams aus Sales, Delivery und Marketing zusammen. • Sicherstellung einer hohen Kundenzufriedenheit durch proaktive Betreuung und schnelle Unterstützung. • Erstellung von Account-Plänen zur Definition von Wachstumsstrategien. • Kontinuierliche Überwachung der eigenen Sales-Performance.

• Positioning and selling high-value consulting and professional services engagements that drive digital, agile, and organizational transformation. • Identifying strategic opportunities, shaping tailored service solutions. • Orchestrating internal consulting and delivery teams to maximize value and drive sustainable revenue growth. • Building and managing senior-level relationships, ensuring alignment between delivery and client expectations. • Contributing to the overall commercial strategy and leveraging value-based selling. • Leading discovery and advisory discussions with senior stakeholders to identify business challenges and transformation priorities. • Developing service proposals aligned with customer objectives. • Pursuing new business within strategic enterprise accounts and whitespace prospects. • Ensuring client satisfaction by addressing concerns and providing timely support. • Submitting accurate sales forecasts and reports, contributing to strategic and account planning.

• Analyze & Advise • You capture customer requirements, analyze and refine them to ensure alignment with business needs and technical feasibility • You facilitate scoping workshops and translate business requirements into concrete solutions • You perform audits of customer systems (configuration, performance, security, best practices) • You develop tailored recommendations to maximize the value of Atlassian solutions for customers • Implement & Deliver • You configure, implement, and integrate Atlassian solutions based on customer requirements • You ensure implementations adhere to best practices and standards • You produce clear project deliverables (functional and technical specifications, configuration guides, documentation) • You conduct training for end users and administrators • Customer Support & Collaboration • You build and maintain strong customer relationships throughout the project lifecycle • You ensure clear communication and aligned expectations • You contribute to high customer satisfaction through a proactive and solution-oriented approach • You identify opportunities for additional value and collaborate with sales when needed • Contribute & Grow • You participate in internal communities of practice to further develop your expertise and share knowledge • You develop your skills through continuous learning and certifications • You contribute to internal and external visibility (e.g., blog posts, webinars, events) • You support the creation and maintenance of documentation and internal materials

• Lead delivery and projects • Take overall responsibility for delivery on customer projects in Germany • Ensure Statements of Work are clearly defined, properly scoped and aligned with our standards • Support Project Managers with staffing, resource planning and risk management • Ensure customer satisfaction • Act as the primary escalation point for customers and ensure smooth project execution • Work closely with Sales in Germany and EMEA as a Subject Matter Expert to shape and win deals • Drive financial performance • Monitor project finances, resource forecasts and margin development • Drive continuous improvement • Lead or support internal initiatives to enhance tools, processes and ways of working.