Truveris

Title: Customer Success Director Location: US Remote Job Description: Strategic Accounts | PBM Contract Advisory Wilmington, Delaware 19807 • Remote Role with Travel About Truveris Truveris is a pharmacy cost containment company dedicated to reducing pharmacy costs and driving transparency for employers and benefit consultants. Our proprietary, data-driven technology and deep industry expertise empower smarter pharmacy benefit decisions through contract optimization and PBM oversight. Independent and unbiased, Truveris delivers measurable savings and accountability across every pharmacy program. Position Overview Truveris is hiring a Customer Success Director (Strategic Accounts) to serve as the primary advisor and account owner for a small portfolio (3–5) of our most complex clients, primarily in the public sector. This role is best suited for someone who brings deep, hands-on expertise in PBM contracting and enjoys operating as a consultative, strategic advisor to senior stakeholders. You will guide clients through PBM pricing structures, guarantees, procurement processes, and vendor negotiations—helping them maximize value and reduce cost across their pharmacy programs. You will have end-to-end ownership of each account, driving cross-functional alignment while building trusted relationships with procurement leaders and senior benefits stakeholders. You will be accountable for client outcomes, retention, and renewal strategy, partnering closely with Sales and leadership to structure long-term agreements. Success in this role requires strong executive presence, high autonomy, and the ability to simplify complex, high-stakes decisions. This role is fully remote, with travel required for key client engagements. Key Responsibilities - Serve as the strategic advisor and primary owner for 3–5 large, complex client accounts - Lead PBM contract strategy discussions, including pricing models, guarantees, compliance, and performance optimization - Guide clients through RFP strategy, evaluation, and negotiation readiness with PBM vendors - Own the renewal strategy and execution (scope, term, pricing), partnering with Sales and leadership as needed - Build trusted relationships with procurement teams and senior benefits leaders, earning credibility through insight, not just service - Translate complex data and contract terms into clear, actionable recommendations for executive stakeholders - Identify and drive opportunities to expand Truveris' solutions through a consultative, value-driven approach - Own the development and quality assurance of client-facing materials and analyses, ensuring clarity, accuracy, and executive-level polish This Role Is a Strong Fit If You - Have deep, working knowledge of PBM contracts and can independently advise clients - Thrive in complex, high-stakes client environments, particularly in the public sector - Are seeking a consultative, advisory role - Are comfortable owning strategic relationships and outcomes end-to-end - Bring strong executive presence and credibility with senior stakeholder Required Qualifications - 8+ years of hands-on PBM experience, including direct involvement in: - Contract structure and evaluation - Pricing models and guarantees - Compliance and performance terms - Proven experience advising clients (externally) on PBM vendor strategy or contract decisions - Experience managing large, complex accounts, ideally including public sector clients and procurement processes - Track record of owning or driving client renewals and long-term agreements - Strong ability to translate complex financial or contractual concepts into clear recommendations - Experience as a Strategic Account Manager, Key Account Director, Customer Success Director, or PBM/Benefits Consultant - Demonstrated ability to engage and influence CFOs, procurement leaders, and senior benefits stakeholders - High degree of autonomy and confidence in owning client relationships and outcome Compensation Base Salary: $120,000 – $150,000

Director of Sales Job ID 27772739 Work Remote Yes Location US Remote About Us Truveris is a pharmacy cost containment company dedicated to reducing pharmacy costs and driving transparency for employers and benefit consultants. Our proprietary, data-driven technology and deep industry expertise empower smarter pharmacy benefit decisions through contract optimization and PBM oversight. Independent and unbiased, Truveris delivers measurable savings and accountability across every pharmacy program. For more information on our solutions, visit www.truveris.com. Position Overview Reporting to the Chief Commercial Officer, the Director of Sales is a strategic, consultative sales professional who excels in an elevated sales environment. This role requires a motivated sales hunter who can develop and execute effective sales strategies, cultivate and manage named accounts, and consistently meet or exceed sales targets. Creating problem-solving capabilities in a complex selling environment is key. The ideal candidate will have a deep understanding of the pharmacy benefits management (PBM) ecosystem and a successful track record of selling into a sophisticated buyer set. Preferably has channel sales experience and an understanding of the unique challenges in a two-sided marketplace. This is position is fully remote. Scope of Responsibilities - Develop and execute strategic sales plans that address the unique needs of each client. - Identify and cultivate new business opportunities, advancing deals through all stages of the sales process to closure. - Manage a territory of named accounts, driving growth through effective account planning, target profiling, opportunity analysis, and pipeline management. - Become a trusted, advisory-level partner with clients to nurture, establish, and expand relationships and bookings with individual client producers and across firms. - Leverage healthcare data analytics to provide valuable insights and solutions to clients. - Utilize a consultative selling approach to understand and address client challenges, demonstrating flexibility and adaptability in sales strategies. - Collaborate with cross-functional teams, maintaining close communication and providing input to optimize the sales approach. - Consistently update the CRM (Salesforce), documenting sales activities and maintaining an accurate sales pipeline. Candidate Qualifications - 3-7 years' experience in a sales producing role - Proven success in a sophisticated sales environment, from prospecting to closing deals. - Strong understanding of the PBM or pharmacy ecosystem, with a preference for experience in the employee benefits sectors. - Channel sales experience and understanding of two-sided marketplace challenges. - Preferred, not required: familiarity with the role of Pharmacy Benefit Managers (PBMs). - Experience with strategic and analytical approaches to building sales pipelines and achieving sales goals. - Experience with healthcare data analytics, particularly in interpreting and utilizing health-related data to drive sales. - Demonstrated ability to manage multiple clients and deals simultaneously, overseeing internal and external processes and communications. - Self-starter with a high comfort level in consultative selling and a strong bias for action. - Metrics-driven approach to sales, utilizing strategic demand generation, lead generation, and pipeline management. - Intellectual curiosity and the ability to absorb and apply content effectively in sales situations. - Passion for joining a growing company and contributing to a dynamic, winning culture. Base Salary Range: $120,000 - $150,000 per year An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Truveris's total compensation package for employees. Truveris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Customer Success Director Job ID 27775276 Work Remote Yes Location US Remote ABOUT US Truveris is a pharmacy cost containment company dedicated to reducing pharmacy costs and driving transparency for employers and benefit consultants. Our proprietary, data-driven technology and deep industry expertise empower smarter pharmacy benefit decisions through contract optimization and PBM oversight. Independent and unbiased, Truveris delivers measurable savings and accountability across every pharmacy program. For more information on our solutions, visit www.truveris.com. Position Summary Truveris is hiring a Strategic Customer Success Director to manage our most strategic public and private sector clients, overseeing 3–5 of our top accounts. This role, reporting to the VP of Customer Success, will drive 100% client retention, own Truveris service renewals with assigned accounts, and provide expertise in PBM contracting. This role requires executive presence to build trust and influence at the highest levels of client organizations and internally within Truveris. The role is fully remote, with some travel required for client visits. Key Responsibilities - Lead relationships for a small set of top-tier public sector and commercial accounts, ensuring 100% retention and measurable value. - Own Truveris service renewals (scope, term, pricing) for assigned accounts in partnership with Sales/Legal. - Advise clients on PBM vendor contracts (structure, pricing models, guarantees, compliance) and support RFP strategy, evaluation, and negotiation readiness with their PBM vendors. - Influence senior leadership and cross-functional teams to deliver innovative solutions and exceptional service for key accounts. - Identify opportunities to expand Truveris solutions and partnerships through consultative, data-driven engagement. - Represent Truveris externally at client meetings as the voice of the customer. Qualifications - 8+ years in pharmacy benefits management with deep PBM contract expertise (advising clients on vendor terms, pricing, guarantees, compliance). - 10+ years as a Customer Success Manager, Account Manager or similar account relationship role. - Proven success managing public sector clients, including navigating government procurement and contracting processes. - Demonstrated track record of owning account renewals and delivering 100% retention for large, complex accounts. - Exceptional executive relationship management, negotiation, and communication skills. - Strategic thinker with strong analytical and presentation skills to translate complex data into actionable strategies. - Proficiency with Salesforce and Microsoft Office Suite. - Some travel required for client meetings. Success Metrics - 100% retention for directly managed accounts. - Successful Truveris service renewals and long-term agreements. - Growth in Truveris’ solution adoption within strategic accounts. Salary: $120K-$150K Truveris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Associate Analyst Job ID 27776486 Work Remote Yes Location US Remote Associate Analyst (Remote) About Us Truveris is a pharmacy cost containment company dedicated to reducing pharmacy costs and driving transparency for employers and benefit consultants. Our proprietary, data-driven technology and deep industry expertise empower smarter pharmacy benefit decisions through contract optimization and PBM oversight. Independent and unbiased, Truveris delivers measurable savings and accountability across every pharmacy program. For more information on our solutions, visit www.truveris.com. Position Summary The Associate Analyst, Insights, plays a key supporting role in helping monitor contract compliance between pharmacy benefit managers (PBMs) and clients. Working closely with senior team members, this role supports the execution of on-going monitoring of claims, reporting on findings using our proprietary tools and processes, and reconciling end of year performance. The Associate Analyst assists in validating data, running pharmacy claims data, and preparing and delivering client reporting. This position is ideal for someone with strong analytical skills, attention to detail, and an interest in learning the pharmacy benefits industry. This role will work closely and communicate with external clients and vendors on a consistent basis. Key Responsibilities - Support the delivery of PBM Monitoring Insights from start to finish - Validate claims and support files from PBMs for clients, communicate with the PBM about any discrepancies or questions, and deliver the final report to the client - Use internal tools and templates to assist in configuring the contract details and analyzing the data - Prepare charts, reports, and presentations that summarize analytical findings for client meetings - Maintain accurate project documentation and workflows in project management systems; collaborate with Senior Analysts and internal teams to ensure timely, high-quality deliverables; contribute feedback on process improvements and tool enhancements - Communicate with external clients on projects Qualifications & Experience - 1–5 years of experience in analytics, healthcare consulting, benefits administration, or a related field (internships or academic experience acceptable) - Strong proficiency in Microsoft Excel and SQL - Excellent organizational skills with a focus on accuracy and attention to detail - Ability to work effectively in a fast-paced, deadline-driven environment - Strong written and verbal communication skills - Bachelor's degree in a Business, Finance, or Statistics related field Skills & Competencies - Analytical and data-driven mindset - Collaborative team player with a willingness to learn - Strong problem-solving and critical thinking skills - Effective communicator across technical and non-technical audiences - Highly organized, with the ability to manage multiple priorities Base Salary Range: $65,000 - $70,000 annually An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Truveris's total compensation package for employees. Truveris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Title Data Coordinator Job ID 27776487 Work Remote Yes Location US Remote Data Coordinator I (Remote) About Us Truveris is a pharmacy cost containment company dedicated to reducing pharmacy costs and driving transparency for employers and benefit consultants. Our proprietary, data-driven technology and deep industry expertise empower smarter pharmacy benefit decisions through contract optimization and PBM oversight. Independent and unbiased, Truveris delivers measurable savings and accountability across every pharmacy program. For more information on our solutions, visit www.truveris.com. Position Summary The Data Coordinator I plays a critical role in ensuring the accuracy, completeness, and timely processing of client and third-party data to support our services. This role requires a high degree of analytical skill, problem-solving ability, outstanding communication skills, and independent judgment in coordinating data flows, resolving discrepancies, and supporting cross-functional teams. Over time, the Data Coordinator I develops expertise in healthcare data processes, Salesforce, data manipulation tools, and project management. Key Responsibilities - Facilitate onboarding of data for Truveris products and maintain and monitor client data feeds. - Analyze system results, resolve data conflicts, and evaluate content within data files. - Ensure that data files from third parties and internal groups contain all information necessary to perform our services and communicate missing data and issues to PBM partners. - Assist in new client setup, configure SFTP connectivity, and verify standardized data formats. - Manage files on SFTP and cloud shared drives. - Manage a personal daily work queue using Salesforce reports, balancing multiple requests from clients and internal teams simultaneously. - Request, track, and ensure receipt of data from third parties; document data flow in Salesforce and communicate task status clearly to cross-functional partners. - Identify and resolve issues and exceptions, escalating as appropriate. - Collaborate with cross-functional teams across the organization to support business objectives. - Assign tasks to contractors and monitor progress through completion to ensure alignment with project timelines. - Contribute to quality control efforts and identify process improvements. - Drive operational efficiency by optimizing workflows, with the successful delivery of company services relying on the timely and effective completion of these tasks. - Develop expertise in healthcare data processes, data manipulation tools, Salesforce, and project management over time. Required Qualifications - Bachelor's degree required. - 1–2 years of experience in a coordinator or administrative role, with experience handling files, folders, and projects from start to finish. - Strong interpersonal skills with effective written and verbal communication. - Basic working knowledge of Excel and comfort with personal computers; ability to learn new software tools quickly. - Analytical mindset with attention to detail. - Strong organizational skills and experience in process documentation. Base Salary Range: $50,000 annually An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Truveris's total compensation package for employees. Truveris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Role Description The Associate Analyst, Insights, plays a key supporting role in helping monitor contract compliance between pharmacy benefit managers (PBMs) and clients. This position is ideal for someone with strong analytical skills, attention to detail, and an interest in learning the pharmacy benefits industry. - Support the delivery of PBM Monitoring Insights from start to finish. - Validate claims and support files from PBMs for clients, communicate with the PBM about any discrepancies or questions, and deliver the final report to the client. - Use internal tools and templates to assist in configuring the contract details and analyzing the data. - Prepare charts, reports, and presentations that summarize analytical findings for client meetings. - Maintain accurate project documentation and workflows in project management systems. - Collaborate with Senior Analysts and internal teams to ensure timely, high-quality deliverables. - Contribute feedback on process improvements and tool enhancements. - Communicate with external clients on projects. Qualifications - 1–5 years of experience in analytics, healthcare consulting, benefits administration, or a related field (internships or academic experience acceptable). - Strong proficiency in Microsoft Excel and SQL. - Excellent organizational skills with a focus on accuracy and attention to detail. - Ability to work effectively in a fast-paced, deadline-driven environment. - Strong written and verbal communication skills. - Bachelor's degree in a Business, Finance, or Statistics related field. Requirements - Analytical and data-driven mindset. - Collaborative team player with a willingness to learn. - Strong problem-solving and critical thinking skills. - Effective communicator across technical and non-technical audiences. - Highly organized, with the ability to manage multiple priorities. Benefits - Base Salary Range: $65,000 - $70,000 annually. - An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. - The range listed is just one component of Truveris's total compensation package for employees.

Title: Customer Success Director Location: US Remote Job Description: Job ID 27775276 Work Remote Yes ABOUT US Truveris is a pharmacy cost containment company dedicated to reducing pharmacy costs and driving transparency for employers and benefit consultants. Our proprietary, data-driven technology and deep industry expertise empower smarter pharmacy benefit decisions through contract optimization and PBM oversight. Independent and unbiased, Truveris delivers measurable savings and accountability across every pharmacy program. For more information on our solutions, visit www.truveris.com. Position Summary Truveris is hiring a Strategic Customer Success Manager to manage our most strategic public and private sector clients, overseeing 3–5 of our top accounts. This role, reporting to the VP of Customer Success, will drive 100% client retention, own Truveris service renewals with assigned accounts, and provide expertise in PBM contracting. This role requires executive presence to build trust and influence at the highest levels of client organizations and internally within Truveris. The role is fully remote, with some travel required for client visits. Key Responsibilities - Lead relationships for a small set of top-tier public sector and commercial accounts, ensuring 100% retention and measurable value. - Own Truveris service renewals (scope, term, pricing) for assigned accounts in partnership with Sales/Legal. - Advise clients on PBM vendor contracts (structure, pricing models, guarantees, compliance) and support RFP strategy, evaluation, and negotiation readiness with their PBM vendors. - Influence senior leadership and cross-functional teams to deliver innovative solutions and exceptional service for key accounts. - Identify opportunities to expand Truveris solutions and partnerships through consultative, data-driven engagement. - Represent Truveris externally at client meetings as the voice of the customer. Qualifications - 8+ years in pharmacy benefits management with deep PBM contract expertise (advising clients on vendor terms, pricing, guarantees, compliance). - 10+ years as a Customer Success Manager, Account Manager or similar account relationship role. - Proven success managing public sector clients, including navigating government procurement and contracting processes. - Demonstrated track record of owning account renewals and delivering 100% retention for large, complex accounts. - Exceptional executive relationship management, negotiation, and communication skills. - Strategic thinker with strong analytical and presentation skills to translate complex data into actionable strategies. - Proficiency with Salesforce and Microsoft Office Suite. - Some travel required for client meetings. Success Metrics - 100% retention for directly managed accounts. - Successful Truveris service renewals and long-term agreements. - Growth in Truveris’ solution adoption within strategic accounts. Salary: $120K-$150K Truveris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please review our CCPA/CPRA policies here.

Role Description Truveris is hiring a Strategic Customer Success Manager to manage our most strategic public and private sector clients, overseeing 3–5 of our top accounts. This role, reporting to the VP of Customer Success, will drive 100% client retention, own Truveris service renewals with assigned accounts, and provide expertise in PBM contracting. This role requires executive presence to build trust and influence at the highest levels of client organizations and internally within Truveris. The role is fully remote, with some travel required for client visits. Key Responsibilities - Lead relationships for a small set of top-tier public sector and commercial accounts, ensuring 100% retention and measurable value. - Own Truveris service renewals (scope, term, pricing) for assigned accounts in partnership with Sales/Legal. - Advise clients on PBM vendor contracts (structure, pricing models, guarantees, compliance) and support RFP strategy, evaluation, and negotiation readiness with their PBM vendors. - Influence senior leadership and cross-functional teams to deliver innovative solutions and exceptional service for key accounts. - Identify opportunities to expand Truveris solutions and partnerships through consultative, data-driven engagement. - Represent Truveris externally at client meetings as the voice of the customer. Qualifications - 5+ years in pharmacy benefits management with deep PBM contract expertise (advising clients on vendor terms, pricing, guarantees, compliance). - 10+ years as a Customer Success Manager, Account Manager or similar account relationship role. - Proven success managing public sector clients, including navigating government procurement and contracting processes. - Demonstrated track record of owning account renewals and delivering 100% retention for large, complex accounts. - Exceptional executive relationship management, negotiation, and communication skills. - Strategic thinker with strong analytical and presentation skills to translate complex data into actionable strategies. - Proficiency with Salesforce and Microsoft Office Suite. - Some travel required for client meetings. Success Metrics - 100% retention for directly managed accounts. - Successful Truveris service renewals and long-term agreements. - Growth in Truveris' solution adoption within strategic accounts. Compensation Salary: $120,000 – $135,000 Equal Opportunity Statement Truveris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.