Third Plateau

• Bring meticulous accuracy to invoicing, Accounts Payable (AP), and general accounting workflows • Ensure accuracy and timeliness of communication and Invoice delivery • Resolve related inquiries, ensure accurate customer records are maintained • Review staff expense reporting to ensure proper ledger coding and correct discrepancies • Drive AP workflows in Bill.com • Aid in quarterly state tax payments via AP processing • Actively participate in team projects and initiatives, consistently seeking ways to enhance the precision and efficiency of our financial systems and standard operating procedures

• The People Operations Generalist (Director) plays a vital role in ensuring a smooth, inclusive, and people-centered employee experience at Third Plateau • Manage semi-monthly payroll, including onboarding, terminations, leave, deductions, and reporting • Ensure payroll accuracy, resolve issues, and maintain integration with finance systems and external providers • Administer employee benefits, including open enrollment, invoicing, and ongoing changes • Provide guidance and oversight to staff executing end-to-end logistics for onboarding that includes benefits enrollment, background checks, and 401(k) setup • Maintain and improve People Operations systems, ensuring accuracy and efficiency • Lead oversight of full-cycle recruitment, ensuring strong alignment with hiring managers on role definition and job postings

• Design and lead implementation of a forward-thinking technology strategy that aligns with the organization’s mission and long-term goals. • Champion a culture of innovation by identifying and piloting emerging technologies—including AI, machine learning, and automation—to enhance internal operations and client services. • Serve as a visible technology leader across the organization, engaging with teams to understand their needs and championing technology solutions that enhance their work. • Serve as a strategic partner to the management team, translating organizational needs and client service offerings into transformative technology initiatives. • Evaluate and optimize the organization’s technology ecosystem to improve scalability, interoperability, and operational efficiency across departments. • Assess and rationalize the existing tech stack to reduce redundancy and support long-term operational growth. • Lead efforts to ensure successful adoption of enterprise platforms through thoughtful change management, training, and documentation. • Lead digital transformation initiatives that modernize workflows, improve collaboration, and elevate client engagement and service offerings in alignment with the organization’s impact-driven mission. • Establish IT governance frameworks and policies that support agility, innovation, and responsible technology adoption. • Oversee optimization and integration of enterprise platforms and other core systems in close collaboration with the MSP. • Ensure the MSP delivers high-quality, secure, and scalable IT services, including infrastructure management, helpdesk support, and cybersecurity monitoring. • Maintain business continuity and disaster recovery plans and ensure compliance with data privacy regulations and client specific security requirements. • Develop and manage the technology budget, ensuring strategic investments in innovation, AI, and digital capabilities deliver measurable value. • Lead procurement and vendor management, including sourcing and negotiating with technology partners that offer cutting-edge, scalable, and mission-aligned solutions

• Manage the day-to-day work of an ongoing public opinion research program that includes regular surveys and focus groups, working with Partners to understand the field’s communication and information needs, and collaborating with the DCC’s research vendor and Communication Director to design research that meets those needs • Oversee the design and delivery of regular briefings on the DCC’s research and related communication guidance to partners and field allies • Support the practical implementation of research findings by DCC Partners, interpreting results, socializing findings, and helping Partners apply those findings to their work • Work with the Communication Director to develop messaging and communication guidance that provides strategic and tactical insights to a diverse field • Manage the DCC’s forthcoming email program, drafting a weekly product that socializes and explains DCC research and messaging, provides examples of content to amplify, and uplifts strong communication efforts from the field • Assist the team’s efforts to onboard, support, and organize a broad and diverse coalition of organizations and stakeholders • Facilitate and enable, with expert guidance and resources, coordinated audience-first communication campaigns led by DCC Partners • Stay up to date on current events and thinking in communications and the democracy field more broadly • Tend to internal administrative items (e.g., emails/slack, timekeeping, expenses, HR) • Participate in internal activities (i.e., full team meetings, peer learning communities, culture building activities, and regular check-ins with your supervisor) • Engage in individual and team wide professional development/learning opportunities • Mentor and advise less experienced staff