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Associate Director – Senior Managing Consultant, Financial Services Operations & Technology
Location
United States
Posted
4 days ago
Salary
$180K - $250K / year
Seniority
Senior
Job Description
Associate Director – Senior Managing Consultant, Financial Services Operations & Technology
Berkeley Research Group (BRG)
• Lead banking transformation across consumer lending, retail banking, and payments. • Assess current operations, design future-state operating models, and develop practical implementation roadmaps. • Lead transformation programs, governance, and PMOs from strategy through execution. • Support technology-enabled transformation, including vendor evaluation, implementation, and business readiness. • Develop high-quality client deliverables and executive presentations. • Build trusted client relationships and communicate recommendations to senior stakeholders. • Collaborate with our AI specialists to incorporate AI-enabled approaches into consulting delivery. • Contribute to business development and the continued growth of the practice. • At the Associate Director level, you will additionally: Own proposals, scoping, pricing, and client pursuits. • Lead multiple concurrent engagements and the teams delivering them. • Build senior client relationships and identify opportunities to expand client work.
Job Requirements
- Prior consulting experience delivering business transformation for financial institutions.
- Associate Director candidates should have experience leading engagements and supporting business development within a consulting firm.
- Deep experience in one or more of the following areas: retail banking, consumer lending, or credit cards, including servicing, collections, and default.
- Experience leading large transformation programs in regulated financial institutions, including work involving regulatory change, compliance, operational improvement, or regulatory remediation.
- Ability to work effectively across business, operations, technology, legal, compliance, and risk functions.
- Strong written and verbal communication skills with the ability to influence senior stakeholders.
- Ability to travel to client sites as needed.
- Preferred Industry experience at a leading bank, lender, or financial services institution.
- Additional experience across Commercial Banking, Payments, or Wealth Management.
- Experience using AI tools such as Claude or ChatGPT is helpful but not required.
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