Scarlet

• Provide targeted clinical insight on medical devices during regulatory assessments • Join a roster and be contacted as needed for clinical expertise • Ensure certified devices demonstrate appropriate clinical performance, safety, and benefit for their intended clinical use

Role Description Come help us bring the next generation of healthcare to the people who need it. - Own the structure, navigation, and presentation of Scarlet’s customer-facing knowledge base, making it easier for customers to find and apply the right guidance. - Create content models, templates, taxonomies, metadata, etc that make the KB easier to use, maintain, and extend. - Partner with subject matter experts to turn complex expectations into clear, structured guidance without losing precision or intent. - Use customer questions, search behaviour, and content performance to identify where the KB is confusing, incomplete, or too hard to act on. - Shape how Scarlet’s guidance can be surfaced across the product, anticipating changing usage patterns as AI capabilities rapidly evolve and preserving accuracy, nuance, and trust. Qualifications - 3+ years of experience in knowledge management, technical documentation, content systems, information architecture, content operations, or a related role, ideally in a complex B2B, technical, or regulated environment. - Strong product and UX judgement. - Comfortable with complex subject matter. - Technical enough to work closely with engineers. - Interested in how knowledge should be consumed by both humans and AI systems. - Exemplary verbal and written communication skills, aligned with MECE principles and adapted to an asynchronous work environment. Requirements - Think in systems and care about how information is structured, maintained, searched, surfaced, and reused. - Understand that great user experiences reduce work for users and make the right information easier to find, understand, and apply. - Excited by the challenge of making regulatory expectations clearer without making them less precise. - Experience with Markdown, GitHub, docs-as-code, headless CMSs, structured content, developer documentation, or AI retrieval systems is a plus. Interview Process - Intro call with Aarzoo - Round 1: CX team interviews: Steven and Johnny (2x30 min) - Round 2: Founder interviews: James and Jamie (2x30 min) - Referencing - Offer

Role Description Be our first commercial hire in the US! Your goal is to build relationships with regulatory consultants, Regulatory Attorneys, and other key third parties, such that they advocate for Scarlet and recommend us to their clients in the right context. In practice, this means building both knowledge (so they understand who we are and what makes us different) and trust (so they are confident in working with us). The activities below are in service of that goal: - Build productive connections with individuals and organisations in Scarlet's ecosystem - Furnish these connections with the required knowledge and material to understand Scarlet and the value we offer to healthcare innovators. - Attend industry events to grow awareness and adoption of Scarlet - Collaborate closely with members of the Commercial team to effectively communicate Scarlet's mission and value proposition - Develop and iterate strategy and processes to align with our commercial goals. Qualifications - Strong experience of developing a productive professional network and establishing commercial relationships with key industry stakeholders. - Insatiably curious about the world and what makes people tick. - High EQ, enjoys meeting people, and can easily navigate complex human relationships. - Ability to build rapport with senior leaders and industry figures. - Exceptional written & verbal communication skills and understands the importance of thoughtfully following up with the people you meet. - Balance thoughtful reflection with action; can both think deeply and operate at pace. - Willingness to travel up to 40% of the time. Requirements - Well-developed network in, and knowledge of, the US digital health industry (desirable). - Familiarity with medical device regulation and Software as a Medical Device (desirable). The Interview Process - Intro call with James - 30 mins - Interview with Amnon - 45 mins - Case interview with Dan - 1 hour - Interview with someone else from the Commercial team - 30 mins - Interview with Jamie - 30 mins - Referencing - Offer

• Create high-quality content that enables medical device innovators to understand the QMS and audit requirements of EU MDR, UK MDR, MDSAP, 510(k), ISO 13485 and others. • Design education-grade materials, including slides, diagrams, lesson plans, and voiceover scripts. • Lead structured dialogues clarifying core concepts and aligning medical device innovators on what “good” looks like. • Work closely with auditors to ensure published material reflects a consistent, aligned regulatory view.

• Get authorised to audit and certify the quality management systems of the most innovative healthcare companies in the world • Decompose, interpret and implement relevant quality requirements (ISO 13485, ISO 17021, EU MDR, ISO 42001, ISO 27001, etc.) • Optimise the assessment of customer data by designing efficient audit processes • Be involved in maintaining and expanding Scarlet’s approvals in various jurisdictions and technologies