TeleSolv Consulting

• Support government acquisition, procurement, project management, financial tracking, and mission support operations. • Provide acquisition, procurement, budget, logistics, and program support across complex operational environments. • Support multiple projects, reports, trackers, and stakeholder requests simultaneously. • Contribute to effective program execution by supporting purchase documentation, vendor coordination, funding and invoice tracking, procurement-related reporting, and process improvement activities.

• Provide courteous, prompt, and accurate responses to public inquiries, following established protocols and procedures. • Share only approved and verified information with the public, ensuring that all communication is clear and compliant with company policies. • Handle inbound and outbound customer service interactions via phone, email, or chat in a timely and professional manner. • Document all interactions accurately in the company's system for tracking and auditing purposes. • Stay up to date with any changes to procedures, FAQs, or relevant information that needs to be shared with customers. • Work collaboratively with internal teams to escalate and resolve any issues beyond standard scope. • Maintain confidentiality and follow all required data protection guidelines during customer interactions.

• Perform high-volume data entry with accuracy and efficiency. • Review records and documentation to ensure completeness and correctness. • Utilize systems such as Datacap, Provider Enrollment Portal, File Director, and mainframe tools to process and verify data. • Verify data against multiple sources using both manual and automated methods. • Index and organize claims documentation for accurate recordkeeping. • Apply established policies and procedures for data processing and verification. • Conduct quality control checks to ensure adherence to standards and expectations. • Monitor and complete assigned tasks within established deadlines. • Support provider or stakeholder outreach and communication efforts. • Assist with claims-related documentation, including CMS-1500 and UB-04 forms. • Perform additional administrative and data-related duties as assigned.

• Lead the design, development, and implementation of information system transformation projects. • Provide strategic direction for IT initiatives and organizational technology efforts. • Assist in defining enterprise-level IT strategy and implementation approaches. • Define business and technical requirements by collaborating with product owners, subject matter experts, and scrum teams to identify objectives and needs. • Manage highly complex, large-scale enterprise IT projects, as well as smaller initiatives. • Coordinate and lead development teams and vendors to ensure successful solution delivery. • Establish and maintain project governance frameworks and monitoring controls. • Ensure projects are delivered on time and within budget. • Oversee project lifecycle activities, including planning, execution, and implementation. • Mentor personnel in project management practices and support knowledge transfer to internal staff. • Potentially train resources to assume project management responsibilities over time.

• Serve as the primary point of contact for Government Acquisition Operations Teams, coordinating directly with Contracting Officers, Program Offices, and stakeholders. • Lead acquisition planning efforts, including drafting Statements of Work (SOW), Performance Work Statements (PWS), Statements of Objectives (SOO), and evaluation plans. • Conduct executive-level briefings, kickoff meetings, status updates, and acquisition workshops. • Oversee and approve acquisition deliverables such as acquisition plans, solicitation packages, market research reports, evaluation documentation, and source selection materials. • Ensure all deliverables are compliant with FAR, internally consistent, and ready for submission on the first review. • Manage workload distribution and performance across cross-functional acquisition teams, ensuring timely and high-quality outputs. • Lead Integrated Project Teams (IPTs) and facilitate collaboration across contracting, program, and stakeholder groups. • Apply Agile methodologies (e.g., sprint planning, backlog management) to acquisition workflows. • Oversee the full acquisition lifecycle, including planning, requirements development, solicitation, evaluation support, and contract administration. • Identify procurement risks, implement mitigation strategies, and drive proactive resolution of issues impacting cost, schedule, or performance. • Track procurement milestones, risks, and workload status using tools such as MS Project and reporting dashboards. • Provide executive-level reporting and maintain visibility into acquisition performance and funding alignment. • Drive process improvements using Lean Six Sigma and operational excellence methodologies. • Lead lessons learned sessions and maintain acquisition templates, tools, and standardized documentation. • Support training initiatives and ensure knowledge transfer across acquisition teams.

Acquisition Training Instructor - 0501 Application Deadline: 11 May 2026 Department: Federal Services Employment Type: Full Time Location: Remote Compensation: $125,000 - $134,000 / year Description TeleSolv Consulting is seeking a highly experienced Acquisition Training Instructor to deliver advanced, execution-focused training that directly improves federal acquisition outcomes in a 100% remote environment. This position supports the federal government, and all applicants must be U.S.-based. The Acquisition Training Instructor plays a critical role in strengthening the Government’s acquisition workforce by translating complex regulatory, legal, and procedural requirements into practical, real-world instruction. This role operates within the acquisition lifecycle—embedding training into active procurements, improving documentation quality, reducing rework, and preventing audit findings. The Instructor serves as both a subject matter expert and workforce capability integrator, ensuring that training is directly tied to measurable acquisition performance improvements. Responsibilities: - Deliver advanced instructor-led (ILT), virtual (VILT), and in-person acquisition training to contracting professionals, CORs, program staff, leadership, and legal stakeholders. - Facilitate interactive training sessions using GAO decisions, Court of Federal Claims rulings, and real-world acquisition scenarios. - Customize all training materials to align with agency-specific policies, acquisition processes, and mission requirements. - Develop and maintain course materials, facilitator guides, participant guides, and job aids tailored to the acquisition environment. - Design and implement Contracting Officer’s Representative (COR) training programs focused on oversight, compliance, and performance management. - Provide instruction on advanced acquisition topics including acquisition planning, SOW/PWS/SOO development, market research, evaluation criteria, best value tradeoffs, and source selection. - Integrate training into active acquisition efforts through IPT participation, one-on-one engagements, and real-time acquisition support. - Develop instructional media including webinars, videos, podcasts, and on-demand learning modules. - Conduct post-procurement retrospectives to identify performance gaps, root causes, and lessons learned. - Translate lessons learned into updated training content, case studies, templates, and guidance materials. - Capture and institutionalize acquisition knowledge into standardized tools, job aids, and training resources. - Collaborate with acquisition SMEs, cost/price analysts, policy teams, and program offices to ensure training reflects current practices. - Align training with quality assurance objectives to reduce errors, improve compliance, and mitigate protest and audit risks. - Evaluate training effectiveness through feedback, assessments, and observed improvements in acquisition execution. - Apply advanced adult learning principles to enhance engagement, retention, and real-world application of training. Qualifications: - Must be a U.S. Citizen. - Minimum of 10 years of federal contracting experience. - Demonstrated cradle-to-grave acquisition experience across complex procurements. - DAWIA Level III (Advanced) or FAC-C Professional certification (present or past). - Experience delivering training or facilitating instruction for adult learners. - Strong knowledge of the Federal Acquisition Regulation (FAR), agency supplements, GAO protest decisions, and Court of Federal Claims rulings. - Expertise in acquisition planning, source selection, best value contracting, and evaluation methodologies. - Ability to translate complex acquisition and legal concepts into practical, actionable instruction. - Experience developing structured training materials, including guides, job aids, and instructional content. - Proficiency with virtual training platforms (Teams, ZoomGov, WebEx) and Microsoft 365 tools. - Experience working with acquisition professionals, program offices, leadership, and legal stakeholders. - Ability to obtain and maintain a Public Trust/Suitability Clearance. Benefits: TeleSolv Consulting offers a competitive compensation package including medical, dental, and vision insurance; 401(k) retirement savings plan with company match; paid time off (vacation, sick leave, and paid holidays); short- and long-term disability coverage; life insurance; and opportunities for professional development and training. Additional benefits may include telework options (if applicable), flexible scheduling, employee wellness programs, and performance-based incentives.

Title: Cost Estimating & Pricing Analysis Subject Matter Expert (SME) - 0483 Location: Remote Department: Federal Services Compensation $89,959 - $145,468 / year Job Description: TeleSolv Consulting is seeking a highly skilled Cost Estimating & Price Analysis Subject Matter Expert (SME) to support government acquisition operations and financial analysis activities in a dynamic and fast-paced environment. This position supports the federal government, and all applicants must be local to the Washington, DC area. The Cost Estimating & Price Analysis SME plays a critical role in supporting the Government’s mission by providing expert cost and pricing support across the full acquisition lifecycle. This role focuses on developing cost estimates, supporting proposal evaluations, conducting price analysis, and ensuring fair and reasonable pricing for government procurements. This position supports a Government office responsible for acquisition strategy, procurement oversight, and financial stewardship. The SME contributes to improved cost transparency, informed decision-making, and compliance with federal acquisition regulations. Responsibilities: - Provide expert support for cost estimating and price analysis across a wide range of federal procurements. - Develop Independent Government Cost Estimates (IGCEs) using appropriate methodologies, historical data, and market research. - Collaborate with program offices and Contracting Officers to prepare cost evaluation plans and support proposal evaluations. - Draft cost proposal preparation instructions and recommend cost formats and evaluation methodologies. - Review and analyze cost proposals, bids, and quotations to determine price reasonableness and regulatory compliance. - Develop and implement price evaluation strategies to support source selection decisions. - Provide both pre-award and post-award cost and price analysis support, including contract administration activities. - Maintain and analyze historical cost data to support cost databases and future estimating efforts. - Validate option pricing and assess cost impacts related to contract changes and modifications. - Support cost and price analysis activities associated with contract terminations and other contractual actions. - Prepare reports, variance analyses, and pricing documentation to support acquisition decisions. - Recommend improvements to cost estimating tools, methodologies, and internal processes. Qualifications: - Must be a U.S. Citizen. - Bachelor’s degree in finance, economics, business, acquisition, or a related field. - Ability to obtain a Public Trust/Suitability Clearance through the Government. - Minimum of 8–12 years of experience in federal cost estimating, price analysis, and acquisition support. - Strong knowledge of Federal Acquisition Regulation (FAR) as it relates to cost and price analysis. - Experience developing IGCEs and performing cost realism and price reasonableness evaluations. - Experience supporting proposal evaluations, source selections, and contract negotiations. - Strong analytical and quantitative skills with the ability to interpret complex financial and cost data. - Advanced proficiency in Microsoft Excel and other data analysis tools. - Excellent written and verbal communication skills. - Ability to manage multiple priorities and deadlines in a fast-paced environment. - Professional certification such as Certified Cost Estimator/Analyst (CCEA), Certified Federal Contracts Manager (CFCM), or DAWIA Certification in Contracting or Program Management is preferred. Benefits: TeleSolv Consulting offers a competitive compensation package including medical, dental, and vision insurance; 401(k) retirement savings plan with company match; paid time off (vacation, sick leave, and paid holidays); short- and long-term disability coverage; life insurance; and opportunities for professional development and training. Additional benefits may include telework options (if applicable), flexible scheduling, employee wellness programs, and performance-based incentives. About TeleSolv Consulting Since its establishment in 2000, TeleSolv Consulting has been committed to helping organizations solve complex problems. Our solutions integrate sound management principles with the most appropriate technologies to assist senior executives in effectively managing programmatic, schedule, and technical risks. About TeleSolv: Join the TeleSolv Team on our mission to provide quality and unparalleled service to our clients. We are a growing organization that provides a variety of professional and administrative services to public and private organizations with global operations. Rated in the top 1000 businesses in 2019 by Inc.com. Since its founding in 2000, TeleSolv has been committed to helping organizations solve complex problems. Our solutions integrate sound management principles with the most appropriate technologies to assist senior executives in effectively managing programmatic, schedule, and technical risks. TeleSolv offers excellent compensation, training, advancement opportunities, and exceptional benefits including PTO, sick leave, up to 11 paid federal holidays, medical, dental, vision, company paid life, short-term and long-term disability insurance, employee assistance program, and matching 401(k) plan. Background Investigation: This position requires that you obtain a background investigation. As part of this process, the government will perform a criminal, credit, tax, employment, and drug history background check. The government has varying tolerances, with mitigating circumstances, for issues in all of the categories. The government is essentially looking to confirm that you are generally in good financial standing, up to date on your tax filings, rehire eligible with your prior employers, and have adhered to any federal restrictions on illegal drug use, including marijuana, in addition to other checks related on your character and trust worthiness.

Testing Lead Application Deadline: 13 April 2026 Department: Federal Services Employment Type: Full Time Location: Pierre, SD Compensation: $60,000.00 - $90,000.00 / hour Description - Experience supporting projects resulting from federal rules, state mandates, or policy updates - Prior work within Government health or human services programs - Experience with cross‑functional system testing and remediation efforts Responsibilities: - Coordinate testing efforts with system project leads and the Government’s IT team - Create, document, and maintain comprehensive test case scenarios - Conduct testing across multiple systems, review outcomes, and track results - Assist in remediation efforts by identifying defects and system impacts - Maintain working knowledge of supported business areas, including processes, dynamics, and system touchpoints - Manage or participate in program research, analysis, planning, development, and implementation activities related to system and policy changes Qualifications: - Demonstrated experience testing Medicaid Management Information Systems (MMIS) - Strong understanding of business‑side system testing methodologies - Ability to analyze system relationships and downstream impacts - Experience collaborating with IT teams and business stakeholders - Strong documentation, analytical, and organizational skills Benefits: TeleSolv Consulting offers a competitive compensation package including medical, dental, and vision insurance; 401(k) retirement savings plan with company match; paid time off (vacation, sick leave, and paid holidays); short- and long-term disability coverage; life insurance; and opportunities for professional development and training. Additional benefits may include telework options (if applicable), flexible scheduling, employee wellness programs, and performance-based incentives.

Call Center Representative Application Deadline: 30 April 2026 Department: Federal Services Employment Type: Full Time Location: Dallas County, TX Compensation: $16.61 / hour Description TeleSolv Consulting has immediate opportunities to work with the Federal Government as an Outreach Analyst/Call Center Rep in support of the Peace Corps. We are seeking dedicated and motivated Customer Service Representatives to provide world-class support to the public. This is a remote role, and all applicants must be willing/able to work various shifts between 9 am and 9 pm covering Eastern, Central, Mountain, and Pacific Time Zones in the US. Candidates will work directly with the public, handling inquiries, sharing approved information, and ensuring professional and timely responses. This person must also be able to follow the onboarding process which includes acquiring a Public Trust clearance from the government which can take 2+ months. All qualified candidates must live and work within the state of Texas from ONLY one of the locations listed: El Paso, TX * Brownsville, TX * Dallas, TX Metro Area * Del Rio, TX * Hidalgo, TX * Laredo, TX * Ft Worth, TX metro area * Corpus Christi, TX Responsibilities: - Provide courteous, prompt, and accurate responses to public inquiries, following established protocols and procedures. - Share only approved and verified information with the public, ensuring that all communication is clear and compliant with company policies. - Handle inbound and outbound customer service interactions via phone, email, or chat in a timely and professional manner. - Document all interactions accurately in the company's system for tracking and auditing purposes. - Stay up to date with any changes to procedures, FAQs, or relevant information that needs to be shared with customers. - Work collaboratively with internal teams to escalate and resolve any issues beyond standard scope. - Maintain confidentiality and follow all required data protection guidelines during customer interactions. Qualifications: - Must be a U.S Citizen - High School Diploma or GED - MUST hold an active secret clearance or have held one in the past - At least one (1) year of experience in a customer service role, ideally in a high-volume or public-facing environment. - Strong written and verbal communication skills, with a focus on delivering clear and accurate information. - Proficiency in basic computer applications and the ability to navigate multiple systems while maintaining focus on the customer. - Ability to remain calm, professional, and solution-focused during high-stress situations. - Self-discipline and time management skills, necessary for working independently in a remote setting Preferred Requirements: - Returned Peace Corps Volunteers (RPCV) are highly encouraged to apply, but this is not required. - Experience working in a virtual team or prior remote work experience is a plus. - Bilingual (English/Spanish) candidates are preferred due to the diverse customer base

• Provide courteous, prompt, and accurate responses to public inquiries in accordance with established protocols and procedures. • Handle inbound inquiries via phone, email, and chat in a timely and professional manner. • Share only approved and verified information and ensure all communications comply with program and company policies. • Accurately document all customer interactions in the designated system for tracking and auditing purposes. • Stay current on changes to procedures, FAQs, and program-related information. • Collaborate with internal teams to escalate and resolve inquiries that fall outside standard support scope. • Maintain confidentiality and follow all required data privacy and security guidelines during customer interactions.