TAG - The Aspen Group

Role Description We have an exciting opportunity to join our Marketing organization as a Sr. Insights Analyst. The role will work out of our Chicago offices or remotely, and report into the TAG Consumer Insights team. - Collaborate on execution of end-to-end quantitative and/or qualitative Market Research/Insights projects in a fast moving, customer-focused organization, including implementation of foundational elements of research study design (sampling strategy, questionnaire design, programming, fielding, data analysis and report development). - Manage projects with some guidance or in partnership with vendors to deliver compelling insights to the organization. - Embrace multiple methodologies, including AI, to address comprehensive and often complex business needs and objectives. Responsibilities: - Contribute toward building and maintaining a prospective patient panel to leverage pre-screened and engaged category samples for quick turn and cost-effective research. - Support development and reporting on ad and copy testing. - Build trusted relationships with colleagues across the organization to understand business needs and align on business objectives. - Synthesize data to uncover insights which drive enhanced understanding of customer behavior. - Collaborate with colleagues to test, implement and integrate marketing tactics. Qualifications - Education Level: Bachelor’s degree required. - Experience Level: 2+ years relevant professional experience in Marketing, Market Research or Insights function. - Some experience working on highly visible, highly impactful cross-functional projects. - Must be intellectually curious, inquisitive, thoughtful, and a good listener. - Strong organizational skills and ability to multi-task several complex projects with the flexibility to be proactive in a fast-paced environment. - Solid interpersonal skills with an ability to collaborate across functional areas. - Resourceful and motivated self-starter. - Detail oriented. - Analytical & Word Processing skills: Must demonstrate advanced command of MS Office applications (Excel, PowerPoint, Word). - Clear and concise presentation & communication skills. - Experience with statistical analysis software (e.g. SPSS or SAS) and survey platforms (e.g., Qualtrics or Decipher) a plus. - Experience with developing and/or leading proprietary customer research panels a plus. - Ability to travel as necessary (~5%). Requirements - Annual Salary Range: $80,000-$90,000 annually, with a generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match.

Role Description The person selected for this role will play a significant part in ensuring that Aspen Dental continues to provide access to care in facilities that demonstrate best-in-class safety, cleanliness, and functionality. This position will be responsible for the following: - Manage the day-to-day facility management of dental equipment and maintenance issues at multiple locations over a large geographic territory in a team-oriented atmosphere from our main office. - Troubleshoot equipment over the phone with office staff and deliver specific instructions. - Tact and directness in dealing with the facilities vendors is critical to ensure that required actions are completed. - Manage expectations and performance within service level parameters. Verify completion of work and services. - Effectively communicate with internal customers and contract vendors. - Data analysis and storage of work order history and budget tracking using online programming. - Subcontractor appropriation. Ability to search for vendors and sign them up. - Shipping items and tracking for the Facilities Department. - Billing management for Facilities tickets, including contacting vendors to get the correct information for billing and coordination with ADMI billing to coordinate correct GL codes and location codes for items. - Run small projects from start to finish and provide guidance to techs in the field of our scope of work in detail. - Need to be available Monday ~ Friday 8:00 AM - 5:00 PM. - On-call rotation to answer emergency calls after hours with OT. Frequency is one week, every other month. Qualifications - Exceptional customer service skills and a sense of urgency. - Skill and experience in both verbal and written communications that meet the needs of different customers and vendors. - Prior exposure to multi-unit facilities management concepts and best practices is helpful. - Ability to demonstrate successful completion of multiple tasks concurrently in a fast-paced environment. - Experience and ability to negotiate with vendors, think analytically and critically, and be a real-time problem solver. - Willingness and eagerness to develop new skills and garner more responsibility. - A degree in higher education is preferred. Requirements - Occasional travel and a flexible schedule may be required. - Chicago or Syracuse based candidates are preferred; however, exceptional remote candidates will be considered. Benefits - Salary: $24-25 - A generous benefits package that includes paid time off, health, dental, vision, and a 401(k) savings plan with match.

• Serve as a proactive, strategic HR/People partner to field operations leaders • Drive alignment between human capital strategies and business needs • Counsel leadership on performance management • Collaborate with cross-functional subject matter leaders to deliver key talent initiatives and programs • Lead workforce planning programs and processes • Function as a compensation consultant and coach leaders • Provide a variety of day-to-day Human Resources support • Design and implement centralized HR tools and processes as determined by the needs of the business/division.

• Design and production for a range of marketing and/or content materials. • Develop appropriate design solutions within our campaign thematic and brand guidelines for the primary purpose of effectively selling services, related brand messages, or educating our customers in an engaging way. • Ensure that each assigned project meets all production specifications and is delivered on time. • Employ appropriate digital techniques as required including animation, video, micro-interactions, etc. • In partnership with other creative team members, concept and develop new integrated marketing solutions for internal and external audiences. • Focus on thematic brand approach, visual and voice standards, activation ideas and tactical promotion. • Assist in the creation of the final style guides to be shared with internal and external partners. • Execute proof corrections within the time frame dictated by the schedule. • Prep and release files. • Drive open rates and clicks.

Role Description As a reflection of our current needs and planned growth we are very pleased to offer an opportunity to join our dedicated team as Head of Government Affairs and Industry Relations. The Head of Government Affairs & Industry Relations is the company’s senior executive responsible for legislative, regulatory, and trade association activities across all affiliated brands. This leader shapes and executes a proactive public policy strategy that protects and advances company interests at the federal, state, and local levels. A defining feature of this role is internal leadership: this individual is accountable for translating legislative and regulatory developments into concrete changes to business practices, clinical protocols, and operational planning — working directly with legal, compliance, clinical leadership, operations, and brand leadership to ensure alignment. This role also serves as the company’s primary liaison to the Association of Dental Support Organizations (“ADSO”), the American Dental Association (“ADA”), state dental associations, and other key trade groups. Qualifications - 10+ years of progressive experience in government affairs, public policy, or legislative affairs within the healthcare or health services sector; senior advocacy role required. - Demonstrated experience managing trade association relationships in a healthcare context. - Proven track record leading grassroots or political mobilization campaigns. - Deep understanding of federal and state legislative and regulatory processes as they apply to healthcare delivery, scope of practice legislation, corporate practice, licensure, and reimbursement. - Exceptional relationship-building skills with legislators, regulators, and association executives. - Strong written and verbal communication skills; ability to translate complex policy issues for executive, clinical, and lay audiences. - Excellent organizational skills, ability to manage multiple projects at once, and follow through. - Bachelor’s degree in political science, public policy, law, public administration, or a related field. Requirements - Experience in the dental industry and/or across multiple healthcare verticals (dental, urgent care, medical aesthetics, veterinary); comfort building advocacy infrastructure in new regulated spaces. - Existing relationships with congressional offices, relevant federal agencies, or state professional licensing boards. - Experience in a multi-brand, multi-site, or DSO/MSO enterprise environment. - J.D. or Master’s degree in public policy, public affairs, health law, or a related discipline. Benefits - Annual Salary $250-310k with bonus opportunity. - A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match.

• Lead Optimization Needs Assessments for Assigned Functions • Partner with L&D, HR, and business leaders to assess optimization needs within supported teams. • Synthesize qualitative and quantitative insights to identify gaps, root causes, and opportunities, and translate findings into prioritized, impact-driven recommendations that inform L&D roadmaps and continuous improvement efforts. • Execute Learning Optimization Initiatives • Drive execution of learning optimization strategies aligned to the broader L&D vision. • Manage initiatives as structured projects—defining scope, success metrics, timelines, and milestones—while identifying opportunities to improve learner engagement, content effectiveness, and program scalability. • Enable Program Evaluation & Continuous Improvement Capability • Lead and support the development of continuous improvement practices across the L&D team by guiding evaluation of program effectiveness using participation data, learner feedback, and business performance inputs. • Build team capability in identifying trends, conducting root cause analysis, and implementing iterative enhancements to improve relevance, learner experience, adoption, and measurable outcomes over time. • Enable Program Delivery Excellence & Build Project Management Capability • Lead end-to-end project management across design, development, deployment, and facilitation while elevating team capability in project management rigor. • Establish and model best practices including clear project planning, timeline and dependency management, risk mitigation, and stakeholder communication. • Coach and support L&D team members in adopting consistent tools, frameworks, and operating rhythms to drive high-quality, on-time delivery and sustained operational excellence. • Analyze Learning Data & Provide Insights • Collect, analyze, and interpret learning metrics (engagement, completion, satisfaction, application, and impact). • Translate data into actionable insights, identify optimization opportunities, and provide regular, data-driven recommendations to L&D and business leadership. • Support Learning Technology Optimization • Partner with LMS administrators and vendors to enhance system functionality, user experience, and content accuracy. • Monitor usage trends, identify system-related barriers, and drive continuous improvements to increase adoption and effectiveness of learning technologies. • Serve as a Senior Learning Partner • Act as a trusted advisor to assigned business areas, aligning learning solutions to evolving skill, performance, and engagement needs while reinforcing a culture of continuous learning and improvement. • Mentor & Model Best Practices • Provide guidance and informal mentorship to junior team members. Promote best practices in project management, continuous improvement, facilitation, and stakeholder engagement to elevate overall team capability.

• Lead Optimization Needs Assessments for Assigned Functions • Drive execution of learning optimization strategies • Lead end-to-end project management across design, development, deployment • Collect, analyze, and interpret learning metrics • Act as a trusted advisor to assigned business areas

• Perform insurance adjudication, customer service, and patient collection functions • Partner with internal departments to resolve issues • Point of contact for internal and external customer inquiries • Use software and company systems for data reporting • Respond to and resolve issues related to claim adjudication

Role Description As a reflection of our current needs and planned growth we are seeking an individual to join our organization as a Program Manager, Lab Operations supporting the Aspen Dental brand. The Program Manager, Lab Operations, will support the coordination and execution of key initiatives across the lab network. This role is responsible for ensuring alignment across departments, maintaining visibility into program progress, and supporting operational consistency through reporting, communication, and process tracking. This is a highly collaborative position that operates behind the scenes to connect stakeholders, track progress, and ensure initiatives move forward efficiently. - Coordinate cross-functional efforts related to Lab Operations initiatives - Serve as a central point of contact for updates, status tracking, and communication across departments - Maintain and update program documentation, trackers, and reporting dashboards - Support leadership with regular updates on progress, risks, and key milestones - Identify gaps, inconsistencies, or risks in execution and proactively escalate or address them - Partner with stakeholders to ensure alignment on timelines, expectations, and deliverables - Assist in developing and standardizing processes to support program scalability - Prepare materials for leadership reviews, meetings, and program updates - Support change management efforts by ensuring clear communication and documentation of updates Qualifications - 3+ years of experience in program coordination, operations, project support, or similar roles - Strong organizational skills with the ability to manage multiple workstreams simultaneously - Experience working cross-functionally in a fast-paced environment - Excellent communication skills, both written and verbal - Detail-oriented with strong follow-through and accountability - Comfortable working with data, reporting, and tracking tools (Excel, Smartsheet, dashboards, etc.) - Ability to identify issues and proactively propose solutions - Experience in healthcare, dental, or multi-site operations is a plus - Highly collaborative and able to influence without direct authority - Comfortable operating in ambiguity and helping bring structure to evolving programs - Strong problem-solving mindset with a focus on execution - Ability to balance big-picture program goals with day-to-day operational details Requirements - Travel Percentage: Up to 25% - Annual Pay Range: $100-125k Benefits - A generous benefits package that includes paid time off - Health, dental, and vision insurance - 401(k) savings plan with match

• Perform and review monthly account reconciliations in various areas including payroll, prepaid expenses, accrued liabilities, etc. • Prepare, review and analyze monthly financial reporting • Assist in the month end and year-end closing processes as required • Perform technical research on existing and new standards • Assist in documentation and monitoring of internal controls • Analyze and interpret statistical and accounting information