Teachable

Role Description As a Senior Software Engineer II, you will be responsible for automating repetitive tasks, streamlining the software development lifecycle, and optimizing deployment processes to enable faster and more reliable software releases. You will analyze existing engineering processes and workflows to identify bottlenecks, inefficiencies, and areas for improvement. With guild insights, you will collaborate with engineering teams to design and implement process improvements, optimize code review processes, and implement continuous integration and delivery best practices. In this position, you will work remotely with Teachable’s Brazil and US-based teams. In this role, you'll: - Partner with engineers on the pod and throughout the organization to build high-quality, scalable products. - Create and maintain technical documentation, guidelines, and best practices to ensure knowledge sharing and promote consistent development standards across the organization. - Develop and deliver training programs to onboard new engineers and help them become productive quickly. Provide ongoing training and support to engineers on new technologies, tools, and best practices. - Act as a mentor and provide technical guidance and support to other engineers. Help troubleshoot technical issues, review code, and provide feedback to improve the overall quality of software development. - Constantly “leave it better than how you found it” mentality and are willing to work in and improve legacy code that you did not originally write. - Stay up to date with industry trends, new technologies, and best practices in software engineering. Evaluate and recommend new tools, frameworks, and methodologies that can enhance our engineering processes and capabilities. Qualifications - 5+ years of hands-on experience building and supporting production web applications. - Experience utilizing tools such as Docker, Kubernetes, AWS, and Terraform. - Proficiency writing software used in a production environment. - Experience working on a platform with multiple services. - Excitement and motivation to expand your skillset and take on difficult challenges. - Team player mentality: highly collaborative, documentation-focused and recognizing how to balance asynchronous communications and virtual meetings. - A passion for solving complex technical problems in both new and legacy codebases. - A mindset of leaving the codebase better than how you found it. - Experience collaborating with multiple team members with varying experience levels to design and implement technical projects. - Ability to work and problem-solve independently. - A humble, collaborative, customer-focused, and highly curious approach to problem-solving. - Advanced English Proficiency. Requirements - Nice to have: DevOps or SRE experience. - Proficiency in using Golang and Ruby in a production environment. - Experience on an engineering enablement or platform team or experience contributing engineering-wide initiatives. Benefits While Teachable maintains our NY office for local employees to use, we operate as a remote-first culture in order to give our employees added flexibility. In order to maintain connection and create a community beyond the screen, Teachable holds in-person events throughout the year, where employees and teams can come together for bonding, strategic alignment, goal-setting, and celebrations! Company Description Teachable is the platform for experts and businesses who take education seriously. We help experts and businesses scale their impact and operations through courses, coaching, and digital downloads that students actually love. Teachable powers human-led learning that drives student trust, connection, and results. Together, Teachable and Hotmart are delivering market-leading products that prioritize student outcomes, business growth, and flexibility.

Role Description As a Senior Software Engineer II, you will be responsible for automating repetitive tasks, streamlining the software development lifecycle, and optimizing deployment processes to enable faster and more reliable software releases. You will analyze existing engineering processes and workflows to identify bottlenecks, inefficiencies, and areas for improvement. With guild insights, you will collaborate with engineering teams to design and implement process improvements, optimize code review processes, and implement continuous integration and delivery best practices. In this position, you will work remotely with Teachable’s Brazil and US-based teams. In this role, you'll: - Partner with engineers on the pod and throughout the organization to build high-quality, scalable products. - Create and maintain technical documentation, guidelines, and best practices to ensure knowledge sharing and promote consistent development standards across the organization. - Develop and deliver training programs to onboard new engineers and help them become productive quickly. Provide ongoing training and support to engineers on new technologies, tools, and best practices. - Act as a mentor and provide technical guidance and support to other engineers. Help troubleshoot technical issues, review code, and provide feedback to improve the overall quality of software development. - Constantly “leave it better than how you found it” mentality and are willing to work in and improve legacy code that you did not originally write. - Stay up to date with industry trends, new technologies, and best practices in software engineering. Evaluate and recommend new tools, frameworks, and methodologies that can enhance our engineering processes and capabilities. Qualifications - 5+ years of hands-on experience building and supporting production web applications. - Experience utilizing tools such as Docker, Kubernetes, AWS, and Terraform. - Proficiency writing software used in a production environment. - Experience working on a platform with multiple services. - Excitement and motivation to expand your skillset and take on difficult challenges. - Team player mentality: highly collaborative, documentation-focused and recognizing how to balance asynchronous communications and virtual meetings. - A passion for solving complex technical problems in both new and legacy codebases. - A mindset of leaving the codebase better than how you found it. - Experience collaborating with multiple team members with varying experience levels to design and implement technical projects. - Ability to work and problem-solve independently. - A humble, collaborative, customer-focused, and highly curious approach to problem-solving. Requirements - Nice to have: DevOps or SRE experience. - Proficiency in using Golang and Ruby in a production environment. - Experience on an engineering enablement or platform team or experience contributing engineering-wide initiatives. Benefits While Teachable maintains our NY office for local employees to use, we operate as a remote-first culture in order to give our employees added flexibility. In order to maintain connection and create a community beyond the screen, Teachable holds in-person events throughout the year, where employees and teams can come together for bonding, strategic alignment, goal-setting, and celebrations! Company Description Teachable is the platform for experts and businesses who take education seriously. We help experts and businesses scale their impact and operations through courses, coaching, and digital downloads that students actually love. Together, Teachable and Hotmart are delivering market-leading products that prioritize student outcomes, business growth, and flexibility.

• Design – Lead the evolution of our commerce experiences, including checkout flows, payment systems, and fraud prevention • Empathize – Dig deep with research to uncover what users really need and help answer, "What should we build?" • Advocate – Speak up for the user while keeping business goals in mind. Great design happens when both thrive. • Commit – Own your work from idea to launch. Sketch, test, tweak, and bring your best ideas to life. • Optimize – Try, learn, repeat. Run experiments and A/B tests to validate hypotheses and optimize conversion. • Communicate – Keep everyone in the loop. Clear goals, good storytelling, and strong teamwork make all the difference. • Evaluate – Check what’s working (and what’s not). Smart insights help us make better, more user-friendly products. • Expand – Partner with engineering to integrate new payment methods and deepen our Stripe integration capabilities. • Collaborate – Join a culture that encourages sharing work early and often with fellow designers and cross-functional partners.

What is Teachable?Teachable is the platform for experts and businesses who take education seriously. In a world where anyone can ask AI for information, we're the home for those who educate with purpose, modernity, and humanity. We help experts and businesses scale their impact and operations through courses, coaching, and digital downloads that students actually love. From a finance expert teaching Python for investment analysis to a multilingual coach offering business Spanish for executives, Teachable powers human-led learning that drives student trust, connection, and results. With a sleek, intuitive interface and AI as a time-saving partner, the platform enables transformative education rooted in real-world experience. Teachable experts have lived it—that's why they teach it.Are you ready to join a dynamic, cross-cultural team at an exciting turning point in our company’s journey? Part of the global Hotmart Company portfolio, whose platforms have helped creators, experts, and businesses earn more than $10 billion, Teachable continues to cement itself as a true industry leader. Together, Teachable and Hotmart are delivering market-leading products that prioritize student outcomes, business growth, and flexibility. If you have big ideas, relish the chance to challenge convention, and deeply believe in the power of real-world learning to shape the future, we want you on our team! About Your Team Reporting to the Head of Data, you will act as an AI Sr. Product Manager. What You’ll Do: You will shape the direction of AI within Teachable’s product. Your responsibilities include: - Define an AI product roadmap aligned with company strategy - Identify high-impact AI opportunities across the platform - Frame AI as experience transformation, not just isolated features - Identify where Teachable’s proprietary data creates defensibility - Partner with leadership to define clear success metrics - Ensure AI initiatives are grounded in real signals and customer value, not hype You will work closely with engineering leadership to ensure AI capabilities are technically sound and scalable, and also: - Define model strategy (in-house vs external APIs vs platform tools) - Help design scalable AI-enabled product architecture - Identify and mitigate technical and operational risks - Balance speed of execution vs long-term defensibility What You’ll Bring: This role requires someone who is both strategic and deeply execution-oriented. You are: - Be deeply enthusiastic about applied AI - Have strong product intuition - Understand data systems, experimentation, and metrics - Be comfortable collaborating with engineers and technical teams - Operate effectively in ambiguity and emerging problem spaces - Think in solutions and experiences, not just features - Be capable of connecting strategy, product, and technical execution Nice to Have: - Previous experience as an AI-focused Product Manager, Applied AI Strategist, Product leader with strong data and ML exposure - English proficiency is a must have. While Teachable maintains our NY office for local employees to use, we operate as a remote-first culture in order to give our employees added flexibility. In order to maintain connection and create a community beyond the screen, Teachable holds in-person events throughout the year, where employees and teams can come together for bonding, strategic alignment, goal-setting, and celebrations! Teachable encourages individuals from a broad diversity of backgrounds to apply for positions. We are an equal opportunity employer, meaning we're committed to a fair and consistent interview process. Please tell us in your application if you require an accommodation to apply for a job or to perform your job.

What is Teachable? Teachable is the platform for experts and businesses who take education seriously. In a world where anyone can ask AI for information, we're the home for those who educate with purpose, modernity, and humanity. We help experts and businesses scale their impact and operations through courses, coaching, and digital downloads that students actually love. From a finance expert teaching Python for investment analysis to a multilingual coach offering business Spanish for executives, Teachable powers human-led learning that drives student trust, connection, and results. With a sleek, intuitive interface and AI as a time-saving partner, the platform enables transformative education rooted in real-world experience. Teachable experts have lived it—that's why they teach it.Are you ready to join a dynamic, cross-cultural team at an exciting turning point in our company’s journey? Part of the global Hotmart Company portfolio, whose platforms have helped creators, experts, and businesses earn more than $10 billion, Teachable continues to cement itself as a true industry leader. Together, Teachable and Hotmart are delivering market-leading products that prioritize student outcomes, business growth, and flexibility. If you have big ideas, relish the chance to challenge convention, and deeply believe in the power of real-world learning to shape the future, we want you on our team! Teachable is a SaaS platform that serves educators who publish and monetize online courses, content, and coaching. We also have a B2B function, serving companies that use software to optimize their employee onboarding and training. We are seeking a Performance Marketing Lead to lead our paid user acquisition efforts across B2C and lead acquisition for B2B. In an increasingly complex SaaS environment, you will operate as a high-impact IC, owning all paid marketing channels. This role’s responsibilities will include search engine marketing (SEM / PPC), social media marketing (SMM), budget management, lead generation, keyword research, measuring data and analytics, working cross functionally with Sales and Product Marketing, and more. A key focus will be leveraging AI and new tooling to drive efficiency and scale. This role reports directly to the Senior Lead of Acquisition. Responsibilities: - Direct strategy and execution of all paid acquisition across B2C and B2B - Work cross functionally with Sales, Product Marketing, Brand & Content, and more - Set and manage monthly and quarterly budgets and goals for paid marketing - Own SEM, SMM, OTT, Reddit, and all other paid marketing channels - Implement and oversee marketing automation and advanced tooling to streamline workflows - A/B test new channels, ad types, messaging/targeting, and more - Be data-driven, keeping us honest to monthly and quarterly goals for paid growth Experience Required: - 5+ years of paid marketing experience - 3 years of experience owning Paid Search (SEM) - 3 years of experience owning Paid Social (SMM) - Experience owning large marketing budgets (8 figures annually) - Strong experience in both B2C and B2B acquisition - Strong written and verbal communication skills - Strong organizational and project management skills - Confident in pushing back on "bad ideas" or low-impact requests through data-backed reasoning - Experience in SaaS is a plus While Teachable maintains our NY office for local employees to use, we operate as a remote-first culture in order to give our employees added flexibility. In order to maintain connection and create a community beyond the screen, Teachable holds in-person events throughout the year, where employees and teams can come together for bonding, strategic alignment, goal-setting, and celebrations! Teachable encourages individuals from a broad diversity of backgrounds to apply for positions. We are an equal opportunity employer, meaning we're committed to a fair and consistent interview process. Please tell us in your application if you require an accommodation to apply for a job or to perform your job.

• As a Software Engineer II (Analyst), you will be responsible for automating repetitive tasks, streamlining the software development lifecycle, and optimizing deployment processes to enable faster and more reliable software releases. • You will analyze existing engineering processes and workflows to identify bottlenecks, inefficiencies, and areas for improvement. • With guild insights you will collaborate with engineering teams to design and implement process improvements, optimize code review processes, and implement continuous integration and delivery best practices. • You'll be working on a team of U.S. and Brazil-based technologists.

• Construa e evolua diretrizes de marca estabelecendo sistemas visuais sofisticados que se alinhem com os objetivos de negócios. • Proponha proativamente soluções para ajudar a melhorar os resultados do projeto em uma variedade de tipos de projetos, incluindo marketing e produto. • Conceitue e execute design de alto impacto em formatos diversos: digital e impressão, identidades de eventos, ativos promocionais e materiais de marketing que estendam a marca Teachable. • Demonstre versatilidade na aplicação do design em canais variados, mantendo coesão em todas as saídas. • Fomente um ambiente colaborativo e trabalhe em estreita colaboração com partes interessadas e stakeholders cross-funcionais, incluindo web, marketing de produtos, crescimento e eventos, para garantir que a execução criativa esteja alinhada com a estratégia GTM, objetivos de marca e metas de campanhas. • Forneça mentoria a designers juniores na equipe. • Apresente conceitos criativos para equipes em toda a organização de forma clara e convincente. • Esforce-se para manter o padrão de marca em todos os projetos e garantir consistência. • Gerencie a produção de ponta a ponta para entregáveis criativos, incluindo a preparação de arquivos para apresentações, parceiros funcionais cruzados, fornecedores de impressão e produção de eventos. • Construa relacionamentos de confiança com colegas cross-funcionais por meio de comunicação clara, curiosidade e responsabilidade. • Contribua com design de movimento e animação para campanhas, lançamentos ou momentos de marca que aprofundam a narrativa e o engajamento do público. • Mantenha-se atualizado sobre as tendências e ferramentas de design, com foco particular em aproveitar a IA em fluxos de trabalho de design.

Title: Performance Marketing Sr Analyst Location: Brazil Job Description: What is Teachable? Teachable is the platform for experts and businesses who take education seriously. In a world where anyone can ask AI for information, we're the home for those who educate with purpose, modernity, and humanity. We help experts and businesses scale their impact and operations through courses, coaching, and digital downloads that students actually love. From a finance expert teaching Python for investment analysis to a multilingual coach offering business Spanish for executives, Teachable powers human-led learning that drives student trust, connection, and results. With a sleek, intuitive interface and AI as a time-saving partner, the platform enables transformative education rooted in real-world experience. Teachable experts have lived it—that's why they teach it.Are you ready to join a dynamic, cross-cultural team at an exciting turning point in our company’s journey? Part of the global Hotmart Company portfolio, whose platforms have helped creators, experts, and businesses earn more than $10 billion, Teachable continues to cement itself as a true industry leader. Together, Teachable and Hotmart are delivering market-leading products that prioritize student outcomes, business growth, and flexibility. If you have big ideas, relish the chance to challenge convention, and deeply believe in the power of real-world learning to shape the future, we want you on our team! Teachable is a SaaS platform that serves educators who publish and monetize online courses, content, and coaching. We also have a B2B function, serving companies that use software to optimize their employee onboarding and training. We are seeking a Performance Marketing Lead to lead our paid user acquisition efforts across B2C and lead acquisition for B2B. In an increasingly complex SaaS environment, you will operate as a high-impact IC, owning all paid marketing channels. This role’s responsibilities will include search engine marketing (SEM / PPC), social media marketing (SMM), budget management, lead generation, keyword research, measuring data and analytics, working cross functionally with Sales and Product Marketing, and more. A key focus will be leveraging AI and new tooling to drive efficiency and scale. This role reports directly to the Senior Lead of Acquisition. Responsibilities: - Direct strategy and execution of all paid acquisition across B2C and B2B - Work cross functionally with Sales, Product Marketing, Brand & Content, and more - Set and manage monthly and quarterly budgets and goals for paid marketing - Own SEM, SMM, OTT, Reddit, and all other paid marketing channels - Implement and oversee marketing automation and advanced tooling to streamline workflows - A/B test new channels, ad types, messaging/targeting, and more - Be data-driven, keeping us honest to monthly and quarterly goals for paid growth - Experience Required: - 5+ years of paid marketing experience - 3 years of experience owning Paid Search (SEM) - 3 years of experience owning Paid Social (SMM) - Experience owning large marketing budgets (8 figures annually) - Strong experience in both B2C and B2B acquisition - Strong written and verbal communication skills - Strong organizational and project management skills - Confident in pushing back on "bad ideas" or low-impact requests through data-backed reasoning - Experience in SaaS is a plus - While Teachable maintains our NY office for local employees to use, we operate as a remote-first culture in order to give our employees added flexibility. In order to maintain connection and create a community beyond the screen, Teachable holds in-person events throughout the year, where employees and teams can come together for bonding, strategic alignment, goal-setting, and celebrations! Teachable encourages individuals from a broad diversity of backgrounds to apply for positions. We are an equal opportunity employer, meaning we're committed to a fair and consistent interview process. Please tell us in your application if you require an accommodation to apply for a job or to perform your job.

Role Description As a Product Support Specialist at Teachable, you play a crucial role in empowering our users to excel on our platform. You will troubleshoot complex technical issues, contribute to our operational success, and participate in experiments to elevate the value Product Support provides to customers and the business. You are the bridge between our innovative product offerings and the needs of our creators. Your dedication to understanding our products and your commitment to exceptional customer support will contribute to the growth and success of our creators’ businesses. - Engage with customers through various channels including chat, email, and virtual meetings to provide timely and effective solutions. - Collaborate closely with cross-functional teams to efficiently troubleshoot and resolve customer issues, delivering seamless support experiences. - Actively participate in team meetings, company-wide discussions, and one-on-one sessions to stay informed and contribute to the team's success. - Consistently meet or exceed both individual and team Key Performance Indicators (KPIs) to ensure high-quality support. - Take the initiative to update Help Center articles, train our AI agent, and enhance other support resources to improve the overall customer experience. - Support colleagues by promptly addressing questions and sharing insights in designated team communication channels. - Contribute to product launches by sharing valuable customer insights and feedback, ensuring continuous improvement of our offerings. - Additional tasks as approved by leadership. Qualifications - 2+ years of experience in product support, preferably in a Software as a Service (SaaS) environment. - Excellent written and verbal communication skills. - Fluent or advanced English proficiency (spoken and written) required. - Familiarity with debugging tools, browser developer tools, and log analysis. - Strong problem-solving abilities and a proactive approach to challenges. - Ability to work in a fast-paced, dynamic environment while maintaining a positive attitude. - Experience with customer service platform. Benefits - Remote-first culture with added flexibility. - In-person events throughout the year for bonding, strategic alignment, goal-setting, and celebrations.