Tavily

• Monitor incoming support tickets and provide timely responses to technical support inquiries—diagnosing issues across customer setup, Tavily products, and deployment issues • Escalate queries to Engineering and Customer Success if required depending on scope and impact • Field requests as part of our follow-the-sun support coverage to ensure customers get help when they need it • Collaborate with engineering, operations, documentation, and product teams to escalate and resolve bugs, and communicate customer needs • Use and help improve internal tooling, diagnostics, and runbooks for issue triage • Participate in post-mortems for critical incidents and help document learnings • Track KPIs for support health (CSAT, bug recurrence) and contribute to continuous improvement efforts • Help improve documentation and knowledge articles to enhance self-service resources

• Define and evolve the FDE organization's vision, operating model, execution playbooks, resourcing strategy, and quarterly priorities. • Lead, mentor, and scale an existing team of Forward Deployed Engineers by raising the bar for hiring, technical excellence, execution, and customer impact. • Own the technical strategy for Tavily's most strategic enterprise accounts, from discovery and solution design through POCs, production rollout, and expansion. • Partner closely with Sales and Customer Success to shape technical strategy for strategic accounts, accelerate enterprise adoption, and drive expansion opportunities. • Serve as the senior technical voice with executive stakeholders, including CTOs, VPs of Engineering, founders, and technical decision-makers. • Stay hands-on by leading strategic customer engagements and building reference implementations, retrieval pipelines, agentic systems, production integrations, and technical prototypes on the Tavily API. • Support select high-impact technical initiatives where senior field expertise is needed, including strategic customer, product, or partner-facing work. • Build scalable internal assets, including playbooks, demo environments, documentation, reference architectures, tooling, and reusable templates. • Synthesize customer patterns and technical feedback into clear product and engineering roadmap recommendations. • Represent Tavily externally in executive customer conversations, strategic engagements, developer communities, conferences, and technical content.

Role Description We're looking for a Data Analyst to partner closely with our Customer Success and GTM teams and turn data into decisions. You'll own the metrics that matter — acquisition, activation, retention, product usage, expansion, and revenue — and uncover the drivers behind them. You'll build the analyses that shape strategy, identify what influences customer success and growth, and help answer the critical questions: what's working, what isn't, and why. This is a high-ownership, hands-on role for someone who loves digging into data, writes their own code, and ships analysis that changes what the business does next. What You'll Do - Own GTM analytics end-to-end: define, instrument, and report on the funnel — from signup and activation through conversion, expansion, and churn. - Proactively monitor key business metrics, investigate trends and anomalies, and surface actionable insights to stakeholders. - Partner with other teams like Sales, Marketing and Product to scope questions, run analyses, and translate findings into clear recommendations. - Dig into product usage and revenue data to surface insights on user behavior, cohorts, and monetization. - Write production-quality SQL and Python to model data, automate pipelines, and run analyses at scale. - Design and evaluate experiments (A/B tests) and measure the impact of GTM initiatives. - Define metrics and a shared source of truth; bring rigor and clarity to how we measure success. Qualifications - 5+ years of experience as a Data Analyst (or equivalent). - 2+ years working in a SaaS company. - Hands-on experience as a CS / Sales / Marketing / Business / Product analyst — you understand funnels, cohorts, conversion, retention, and the metrics that drive a SaaS business. - Strong hands-on experience using Python for data analysis, experimentation, and data modeling in a production environment. - Strong SQL and comfort working with large, messy datasets. - Strong communication: you can turn analysis into a clear, compelling story for non-technical stakeholders. - Statistical foundation for experimentation and causal inference. - BSc in Statistics/Math/CS or equivalent. - Familiarity with modern data tooling (Snowflake/BigQuery, dbt, Airflow, BI tools like Omni/Looker/Tableau). - Demonstrated ability to influence business strategy through data and drive alignment across cross-functional stakeholders. Requirements - A track record of building your own projects - a GitHub profile, portfolio, side projects, or other evidence that you build things independently. - Experience at an API-first, developer-focused, or PLG (product-led growth) company. - Experience with product analytics platforms (PostHog, Amplitude, Mixpanel). - Exposure to ML or working alongside data science teams. - MSc in Statistic/Math/CS or equivalent. Benefits - Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. - 401(k) plan: Up to 4% company match with immediate vesting. - Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. - Remote work reimbursement: Up to $85/month for mobile and internet. - Disability & life insurance: Company-paid short-term, long-term and life insurance coverage. Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range: $109,500 — $136,800 USD

• Own the end-to-end deal lifecycle — from quote creation and pricing approval through order form execution and booking — ensuring accuracy, compliance, and speed across Tavily's API and enterprise contract motions. • Partner directly with AEs to structure complex deals, advising on pricing, discount thresholds, payment terms, and contract configurations that balance customer flexibility with Tavily's revenue goals. • Own the day-to-day administration and optimization of our GTM tech stack, including HubSpot CRM, our migration to SFDC and implementing a CPQ tool. • Serve as the connective tissue between Sales, Legal, and Finance, shepherding non-standard terms and escalations to resolution without slowing down deal velocity. • Identify friction points across the sales cycle and proactively drive improvements — whether that's building approval workflows, standardizing order form templates, improving rep onboarding, or documenting pricing policy

• Own the full sales cycle from prospecting through close for enterprise accounts. • Identify and develop new enterprise opportunities through outbound outreach, partnerships, and inbound demand generation. • Build strong relationships with technical and executive stakeholders, including engineering leaders, product teams, AI teams, and C-suite decision-makers. • Lead complex sales cycles involving multiple stakeholders, technical validation, security reviews, procurement processes, and contract negotiations. • Partner closely with Sales Engineering and Product teams to support technical evaluations, proof-of-concepts, and customer onboarding. • Develop strategic account plans for target enterprises and expand Tavily’s footprint within key customer accounts. • Maintain accurate pipeline management, opportunity tracking, and revenue forecasting within CRM. • Share customer feedback and market insights to help inform product development and go-to-market strategy. • Contribute to building repeatable enterprise sales processes and best practices as the company scales.

• Own media relations strategy — build and maintain a network of journalists, editors, and industry analysts • Write and distribute press releases, bylines, and executive thought leadership pieces • Manage inbound media inquiries and coordinate interviews and spokesperson prep • Develop and execute award submissions and speaking opportunity pipeline • Monitor brand mentions and manage reputation across earned channels • Partner with Product Marketing on launch PR and with leadership on executive visibility

Role Description We are hiring a creative, community-minded DevRel Manager to own our developer-facing content and brand storytelling. This is not a traditional engineering evangelism role — it sits squarely in marketing, focused on building audience, trust, and reach through compelling content formats including our podcast, video series, and community programming. You’re welcome to work remotely from the United States. - Own and produce the company podcast end-to-end — guest sourcing, recording, editing, and distribution - Develop and manage a video content strategy (tutorials, demos, interviews, short-form social clips) - Build and nurture developer and technical community relationships through content and engagement - Write and publish technical content — blog posts, how-to guides, integration showcases — aimed at a builder audience - Represent the brand at developer-focused events, meetups, and online communities - Collaborate with Product Marketing to translate product updates into accessible, engaging creative content Qualifications - 3–5 years in developer relations, technical content, or creative content production - Hands-on podcast or video production experience — comfortable behind and in front of the mic/camera - Able to write clearly for both technical and non-technical audiences - Genuine enthusiasm for developer communities and creator-style content formats - Familiarity with distribution platforms (Spotify, YouTube, LinkedIn, X) and basic audio/video editing tools Benefits - Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. - 401(k) plan: Up to 4% company match with immediate vesting. - Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. - Remote work reimbursement: Up to $85/month for mobile and internet. - Disability & life insurance: Company-paid short-term, long-term and life insurance coverage. Company Description We’re building the search engine for AI agents. Our API is designed from the ground up to power RAG and real-time reasoning in AI systems. By connecting LLMs to high quality, trustworthy web content, we help developers build agents that are not only intelligent, but also informed. We work with some of the most innovative teams in AI, from small startups shaping the ecosystem to the largest enterprises deploying AI at scale. Whether it’s powering sales assistants, research copilots, or internal knowledge tools, we’re the missing link between LLMs and the real world.

• Develop and maintain product positioning, messaging frameworks, and value propositions • Lead go-to-market launches for new products, features, and updates • Build and maintain sales enablement materials — pitch decks, one-pagers, battle cards, case studies • Conduct competitive intelligence and market research to inform strategy • Partner with demand gen to ensure messaging alignment across campaigns • Gather customer insights through interviews and surveys to inform roadmap and messaging

Role Description We are looking for a detail-oriented Tradeshow & Events Coordinator to own the planning and execution of our presence at industry conferences, tradeshows, and corporate events. You will manage logistics from booth procurement to post-show lead follow-up, ensuring every event delivers measurable ROI. You’re welcome to work remotely from the United States. - Plan and manage end-to-end tradeshow and event logistics (booth design, shipping, setup, staffing) - Maintain the annual events calendar and manage budgets across 10–20 events per year - Coordinate with vendors, exhibitors, and internal stakeholders - Oversee pre-show promotions and post-show lead handoff to the sales team - Track event performance metrics and report on pipeline impact - Negotiate contracts with venues, vendors, and event organizers Qualifications - 2–4 years of experience in event coordination or field marketing - Strong project management skills; experience with tools like Asana, Monday.com, or similar - Comfortable managing multiple projects simultaneously under tight deadlines - Willingness to travel up to 30% of the time - Experience with CRM systems (Salesforce, HubSpot) for lead tracking preferred Benefits - Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. - 401(k) plan: Up to 4% company match with immediate vesting. - Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. - Remote work reimbursement: Up to $85/month for mobile and internet. - Disability & life insurance: Company-paid short-term, long-term and life insurance coverage. Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range: $121,100 — $151,300 USD

• Own a portfolio of commercial accounts across the full customer lifecycle: onboarding, adoption, renewal, and expansion • Drive fast time-to-value by guiding customers through integration setup, best practices, and key use case activation • Monitor account health, usage signals, and engagement metrics to proactively surface risk and growth opportunities • Execute renewal cycles and identify upsell and cross-sell opportunities with strong commercial instincts • Develop and contribute to scalable success resources, guides, tutorials, and reference implementations, that serve the broader commercial segment • Partner cross-functionally with Sales, GTM Engineering, and Product to ensure a seamless customer journey • Serve as the voice of the commercial customer, feeding actionable insights back to Product and Go-to-Market teams