Subsplash

• Assist with monthly financial statement variance analyses comparing actual results to budgets, forecasts, and historical trends • Contribute to the Company’s rolling forecasts, annual operating plan, and long-range projections • Analyze and report on key SaaS metrics (ARR, churn, retention) to support monthly forecasting and reporting • Calculate incentive compensation (commissions, sales bonuses) on a monthly basis and provide insights into how to streamline the process • Execute key month- and quarter-end close activities, preparing accurate reporting deliverables for both internal and external stakeholders • Collaborate with cross-functional teams to implement processes and tools to control data integrity and alignment between systems • Identify and execute process improvements, including ways to leverage AI to improve reporting accuracy and efficiency • Support other ad hoc finance items and special projects

Role Description As the Onboarding Specialist, you will report to the Onboarding Manager. The Onboarding Specialist welcomes the client post-sale and curates the onboarding experience to optimize client retention, maximum adoption of services and delivering delight. You will excel in teaching the client how to use Subsplash tools, understand our diverse services and usher them through the process to realize their value. Your Priorities - Providing tailored services for paid implementation clients including but not limited to consulting, building and graphic design - Providing clients with creative direction and solutions to problems via tickets and phone calls and screen sharing - Working closely with the client to curate their onboarding journey and see that apps pass internal review in six weeks or less from signup - Reviewing client apps for quality assurance - Working with your team on new projects and ideas to better the client experience - Troubleshooting complex issues Qualifications - 2 years of customer service experience - Experience using systems like Zendesk, JIRA, Asana, and Google Apps Bonus Qualifications - Basic coding knowledge - Experience with Photoshop and/or other image manipulation and design programs Requirements - A Skilled Communicator: You’re a strong writer and comfortable on the phone - A Subsplash Platform expert: including all areas related to onboarding for the App, Giving, SnapPages, and future products - Technical: You enjoy learning about new technology and understanding how things work. You can build a Subsplash app that will pass review in under one hour and translate a client’s previous website into a SnapPages site within 3 hours - A Problem Solver: You’re a critical thinker by nature and love solving puzzles - Empathetic: Helping other people makes you happy - A Good Teacher: You can make complex concepts seem simple - An Awesome Human Being: You exemplify humility, innovation, and excellence. You do great work and continuously strive to improve and grow Location Subsplash currently has operations in 27 states across the US! As much as we would love to have employees in as many states and countries as we have clients, we are currently limiting hiring to the states we already operate in. As a result of that, this role is only available as a 100% remote position if you reside in one of the following states: - AL - AR - AZ - CO - FL - GA - ID - IA - IN - KS - KY - MO - MI - MN - NC - NM - OK - OH - OR - SC - SD - TN - TX - UT - VA - WA - WY Benefits - Generous Paid Time Off - Medical Coverage - Dental Coverage - Vision Coverage - Short and long term disability and life insurance - 401k Matching - Professional Development - Top of the Line Equipment - Referral Program - Parental Leave - Family-Friendly Culture - The chance to work side-by-side with thought leaders in emerging tech

• Report to the Sales Manager • Generate new business for Subsplash through sourcing and identifying organizations that will benefit from Subsplash services • Build rapport with the gatekeepers • Connect with decision makers to set up meetings with our Account Executives • Demonstrate the value that Subsplash can deliver by helping them achieve their goals • Focus on the best opportunities available to Subsplash to maximize MRR (Monthly Recurring Revenue) • Generate and qualify new leads for Account Executives • Fostering relationships with prospects • Identifying market trends and what success looks like for each organization • Partnering with them to reach their goals and make more fans of Subsplash

• The Senior GRC Analyst acts as a strategic lead to advance security and risk operations • Integrate people, policy, and technology to drive operational excellence and framework maturity • Identify security gaps, implement best practices, and mature the control environment to ensure we stay ahead of evolving regulatory and threat landscapes • Build an AI-first compliance function • Lead from the front in identifying and deploying AI tools that scale the GRC program

• Respond to customer inquiries through written and verbal communication • Work closely with internal teams’ questions and support in troubleshooting in client • Record client payments within all reporting systems • Resolve client account discrepancies between systems • Maintain non-pay processes to collect payment from our non-pay customers • Invoice and charge clients when appropriate to ensure timely payment • Generate customer invoices and manage necessary account adjustments • Other duties as assigned

• Generate new business for Subsplash through identifying organizations that will benefit from Subsplash services • Respond to interested leads • Connect with decision makers • Demonstrate the value that Subsplash can deliver • Maximize MRR (Monthly Recurring Revenue) • Work with warm inbound leads to close and win opportunities • Foster relationships with prospects and identify market trends • Partner with organizations to reach their goals

• Generate new business for Subsplash by identifying organizations that will benefit from Subsplash services • Connect with decision makers and demonstrate the value that Subsplash can deliver • Foster relationships with prospects and identify market trends • Help organizations reach their goals and create more fans of Subsplash

• As an SDET III, you are a technical leader and strategic driver of quality within the Subsplash Ultimate Engagement Platform. • Reporting to the Release and QA Manager, you are responsible for architecting the systems that ensure platform integrity and reliability. • You will develop a deep, end-to-end mastery of our ecosystem—including the Dashboard, APIs, microservices, and databases—to ensure our tools work harmoniously to serve our clients. • Establish and execute a strategic automation roadmap that scales across multiple projects and teams. • Translate complex testing results and quality metrics into actionable insights for engineering leadership. • Your work drives the completion of beautiful, extensible software that delights real people. • Beyond your technical contributions, you are a champion for quality who mentors fellow engineers and defines the best practices that advance our organization’s technical depth and maturity.

Software Development Engineer in Test III About Subsplash Subsplash is an exciting, award-winning team of 290+ mission-driven people who are committed to our core values of humility, innovation, and excellence. Founded in 2005, we’ve remained family owned and operated while pioneering the market with the first ever church mobile app. Since then, we’ve been working together to build The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world. We find excitement in serving our 17,000+ clients, creating impactful products, and delighting the 40 million real people who use our platform every day. Subsplash has won awards for best mobile experience, been voted top 100 Washington's Best Workplaces by the Puget Sound Business Journal, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, we love making a lasting impact and a difference in our world. Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day. Don’t take our word for it—head to Glassdoor and see for yourself! About the Team The Subsplash Product & Engineering Team is responsible for all products that the company develops including the App Platform and Merchant Services. We are a team of designers, developers, and coordinators, creating polished experiences for our clients and end users. The P&E Team is responsible for the entire user experience including: End-User Mobile Apps, the Subsplash Dashboard (our Content Management System), Subsplash Giving (Our Donation and Merchant Services Platform), Media services, the Web App, backend data feeds, analytics, and more. The Product Team supports our Clients by providing a unified set of tools to help reduce administrative overhead so Clients can focus on their core mission and expand their reach. About the Role As an SDET III, you are a technical leader and strategic driver of quality within the Subsplash Ultimate Engagement Platform. Reporting to the Release and QA Manager, you are responsible for architecting the systems that ensure platform integrity and reliability. You will develop a deep, end-to-end mastery of our ecosystem—including the Dashboard, APIs, microservices, and databases—to ensure our tools work harmoniously to serve our clients. In this high-level individual contributor role, you will establish and execute a strategic automation roadmap that scales across multiple projects and teams. You will translate complex testing results and quality metrics into actionable insights for engineering leadership. Your work drives the completion of beautiful, extensible software that delights real people. Beyond your technical contributions, you are a champion for quality who mentors fellow engineers and defines the best practices that advance our organization’s technical depth and maturity. Your Priorities - Architect Scalable Systems: Build and maintain high-performance automation frameworks and test suites that align with robust engineering standards. - Drive Strategic Roadmap: Define and execute a long-term automation strategy that ensures meaningful coverage, reliability, and long-term maintainability across the platform. - Implement AI Solutions: Investigate, evaluate, and deploy AI-driven tools to enhance test design, defect detection, and overall efficiency in both manual and automated testing. - Collaborate via Agile: Partner with cross-functional teams throughout the SDLC, applying Agile best practices to deliver reliable, high-quality software. - Mentor and Coach: Strengthen the technical depth of the team by coaching QA Engineers and SDETs, advancing the collective automation maturity of the organization. - Analyze Quality Metrics: Define and track key performance indicators to inform risk assessments, improve release readiness, and drive continuous improvement. - Champion Technical Excellence: Lead through proactive risk identification, thoughtful technical decision-making, and clear communication with stakeholders. Compensation The total compensation for this role will be between $125,000-137,000/yr. Required Education + Experience - 6+ years of testing experience in a team-based environment, with at least 3+ years as a full-time SDET or Software Automation Engineer, including advanced knowledge of: - Software automation frameworks such as Selenium or Appium - Continuous integration environments such as Jenkins, TravisCI, or GitLab - One or more programming or scripting languages (Go or Java preferred) - API and microservices architectures - Experience using AI coding tools such as Claude Code, Copilot, Codex, Opus 4.6+ to generate automated tests - Proven ability to architect and scale automation frameworks and CI/CD pipelines for complex, distributed systems - Demonstrated experience mentoring and guiding QA Engineers transitioning into automation-focused roles - Strong strategic mindset with the ability to balance hands-on execution and long-term quality vision - Ability to communicate technical concepts and quality outcomes effectively to both technical and non-technical audiences - And finally… you know, and can deliver, at least one hilarious yet appropriate joke, timed perfectly to lighten the mood without derailing the meeting 😄 You are… - Passionate: You demonstrate our core values of Humility, Innovation, and Excellence - Trustworthy: You understand the importance of confidentiality with sensitive information - Dependable: You care deeply about commitments and honoring agreements - Efficient: You naturally have the ability to prioritize multiple projects and tasks - A Communicator: You have an aptitude for clear and concise communication - A Driver: You are smart, persistent, and not easily blocked - A Learner: You are committed to growing and staying current with new technologies Location Subsplash currently has operations in 27 states across the US! As much as we would love to have employees in as many states and countries as we have clients, we are currently limiting hiring to the states we already operate in. As a result of that, this role is only available as a 100% remote position if you reside in one of the following states: AL, AR, AZ, CO, FL, GA, ID, IA, IN, KS, KY, MO, MI, MN, NC, NM, OK, OH, OR, SC, SD, TN, TX, UT, VA, WA, WY. Unfortunately, if you do not currently reside in one of these states, we are unable to consider your application. Benefits Generous Paid Time Off (Accrual rate of 15 days for the first year and then 20 vacation days per year beginning on your 1 year anniversary), Medical Coverage, Dental Coverage, Vision Coverage, short and long term disability and life insurance all free of charge, Competitive Compensation, 401k Matching, Professional Development, Top of the Line Equipment, Referral Program, Parental Leave, Family-Friendly Culture, and the chance to work side-by-side with thought leaders in emerging tech This position is classified as Full-time/Exempt. Primary position hours are 7:30 am to 4:30 pm Mon-Fri. Note: Employment with Subsplash is contingent upon satisfactory proof of employee’s right to work in the U.S., as required by law and upon completion of a basic background check and; Employment with Subsplash is considered “at will,” meaning that either the company or the employee may terminate the employment relationship at any time without cause or notice. Subsplash is an Equal Opportunity Employer. We value all human life as all people are created with equal dignity, value, and worth. We do not discriminate on the ground of race, color, religion, sex, age, disability or national origin, or genetic information in the hiring, retention, or promotion of employees; nor in determining their rank, or the compensation or fringe benefits paid them.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As an SDET III, you are a technical leader and strategic driver of quality within the Subsplash Ultimate Engagement Platform. Reporting to the Release and QA Manager, you are responsible for architecting the systems that ensure platform integrity and reliability. You will develop a deep, end-to-end mastery of our ecosystem—including the Dashboard, APIs, microservices, and databases—to ensure our tools work harmoniously to serve our clients. - Architect Scalable Systems: Build and maintain high-performance automation frameworks and test suites that align with robust engineering standards. - Drive Strategic Roadmap: Define and execute a long-term automation strategy that ensures meaningful coverage, reliability, and long-term maintainability across the platform. - Implement AI Solutions: Investigate, evaluate, and deploy AI-driven tools to enhance test design, defect detection, and overall efficiency in both manual and automated testing. - Collaborate via Agile: Partner with cross-functional teams throughout the SDLC, applying Agile best practices to deliver reliable, high-quality software. - Mentor and Coach: Strengthen the technical depth of the team by coaching QA Engineers and SDETs, advancing the collective automation maturity of the organization. - Analyze Quality Metrics: Define and track key performance indicators to inform risk assessments, improve release readiness, and drive continuous improvement. - Champion Technical Excellence: Lead through proactive risk identification, thoughtful technical decision-making, and clear communication with stakeholders. Qualifications - 6+ years of testing experience in a team-based environment, with at least 3+ years as a full-time SDET or Software Automation Engineer. - Advanced knowledge of software automation frameworks such as Selenium or Appium. - Experience with continuous integration environments such as Jenkins, TravisCI, or GitLab. - Proficiency in one or more programming or scripting languages (Go or Java preferred). - Familiarity with API and microservices architectures. - Experience using AI coding tools such as Claude Code, Copilot, Codex, Opus 4.6+ to generate automated tests. - Proven ability to architect and scale automation frameworks and CI/CD pipelines for complex, distributed systems. - Demonstrated experience mentoring and guiding QA Engineers transitioning into automation-focused roles. - Strong strategic mindset with the ability to balance hands-on execution and long-term quality vision. - Ability to communicate technical concepts and quality outcomes effectively to both technical and non-technical audiences. Requirements - Passionate: You demonstrate our core values of Humility, Innovation, and Excellence. - Trustworthy: You understand the importance of confidentiality with sensitive information. - Dependable: You care deeply about commitments and honoring agreements. - Efficient: You naturally have the ability to prioritize multiple projects and tasks. - A Communicator: You have an aptitude for clear and concise communication. - A Driver: You are smart, persistent, and not easily blocked. - A Learner: You are committed to growing and staying current with new technologies. Benefits - Generous Paid Time Off (Accrual rate of 15 days for the first year and then 20 vacation days per year beginning on your 1 year anniversary). - Medical Coverage. - Dental Coverage. - Vision Coverage. - Short and long term disability and life insurance all free of charge. - Competitive Compensation. - 401k Matching. - Professional Development. - Top of the Line Equipment. - Referral Program. - Parental Leave. - Family-Friendly Culture. - The chance to work side-by-side with thought leaders in emerging tech.