Stord, Inc.

• Own the operational P&L across all acquired sites, with full accountability for revenue performance, gross margin, labor cost, and operating expense • Manage Site General Managers across the acquired portfolio, setting clear performance expectations, running regular operating reviews, and making personnel decisions to ensure leadership alignment with Stord standards • Lead end-to-end operational integration of newly acquired companies, executing structured 30/60/90-day plans and ensuring each site transitions to Stord standard operating procedures within defined timelines • Own the weekly M&A operating review, presenting fulfillment KPIs (UPH, OPH, OTIF, labor efficiency), SLA performance, P&L variance, milestone progress, and key escalations to the VP and cross-functional stakeholders • Drive synergy realization across the portfolio by tracking initiative-level progress against deal models, identifying gaps early, and leading structured recovery plans when performance deviates from target • Maintain SLA and service performance across all acquired sites, including on-time shipment rates, order accuracy, exception rates, and overall fulfillment reliability at the portfolio level • Partner closely with M&A Integrations to align operational readiness with customer migration timelines, proactively resolving site-level blockers that impact go-live readiness or service continuity • Lead rollout of the Stord WMS across acquired sites, coordinating with Product and Engineering on implementation sequencing, training, and hypercare support to ensure seamless cutover without customer disruption • Identify and escalate required investments in capital, headcount, or systems needed to stabilize or scale acquired operations, supported by clear business cases and ROI timelines • Build a high-performance culture across the acquired portfolio by developing Site GM capability, reinforcing accountability standards, and establishing consistent operating discipline across diverse legacy environments

Role Description Stord is seeking a highly skilled Lead Data Scientist to serve as the primary analytics and modeling expert within our core innovation team. Unlike most data science roles in logistics that operate far removed from day-to-day operations, this role is embedded directly in a live fulfillment environment. As Lead Data Scientist for Stord Labs, you will: - Build digital twins, develop predictive and prescriptive models, and evaluate agentic AI systems against real-world warehouse workflows inside a dedicated micro-fulfillment facility. - Inform how innovations scale across Stord’s broader fulfillment network, translating experimental results into enterprise-level operational strategies. - Serve as the technical backbone of a five-person innovation team, partnering closely with controls engineers and operations specialists, and collaborating with frontier AI organizations and academic research partners. Qualifications - Master’s degree or PhD in Data Science, Operations Research, Computer Science, Industrial Engineering, or a highly quantitative field. - 5+ years of applied data science experience in supply chain, logistics, manufacturing, or other complex operational environments. - Advanced proficiency in Python, R, and SQL. - Proven experience building discrete-event simulations, continuous simulations, or digital twin systems using tools such as AnyLogic, Simio, FlexSim, or custom frameworks. - Strong track record of deploying machine learning and optimization models into live production or operational decision systems. Requirements - Lead the design and development of digital twin models that accurately replicate end-to-end warehouse operations. - Ingest and structure operational data from the micro-fulfillment lab to build scalable macro-simulations capable of representing enterprise-scale environments with tens of thousands of SKUs. - Stress test operational strategies—including slotting algorithms, multi-pass picking, batching logic, and automation workflows—within simulation environments prior to production deployment. - Design, test, and deploy AI-driven decision systems directly into operational workflows. - Develop models for forecasting, labor planning, inventory optimization, task prioritization, and exception handling to improve throughput, speed, and cost efficiency. - Build lightweight, production-ready analytical tools and algorithms that improve operational performance without heavy infrastructure overhead. - Translate operational data into financial impact models, linking time-and-motion studies to margin improvement, productivity gains, and labor efficiency. - Partner with operations analysts to design robust experimental frameworks, including success criteria, measurement methodologies, and statistical validation approaches. - Analyze complex, multi-variable experiments such as inventory commingling strategies and their impact on density, availability, and fulfillment speed. - Serve as the primary technical interface with external AI organizations, frontier model providers, and technology partners. - Collaborate with academic institutions to sponsor applied research in simulation, optimization, and AI-driven operations. - Integrate external research and capabilities into real-world operational testing within fulfillment workflows. Benefits - Opportunity to work at the intersection of data science and physical operations. - Engagement in innovative projects within a live fulfillment environment. - Collaboration with leading AI organizations and academic research partners.

Role Description As Staff Technical Program Manager for Stord Labs, you will own the operational backbone of a high-velocity innovation program, ensuring that ideas move seamlessly from hypothesis to physical testing to scalable deployment across Stord’s fulfillment network. Stord Labs is an innovation center designed to evaluate emerging logistics technologies and redefine the future of fulfillment. In this role, you will orchestrate the full lifecycle of experiments inside a live micro-fulfillment environment—ensuring that promising ideas are rigorously tested, clearly validated, and efficiently transitioned into production where they create measurable business impact. You will operate at the center of a complex ecosystem spanning robotics vendors, frontier AI partners, academic institutions, internal product and engineering teams, and executive stakeholders. Your mandate is to ensure operational continuity across all of these interfaces—removing friction, accelerating decision-making, and maintaining a disciplined pipeline from experimentation to enterprise-scale rollout. This is a role for a systems-oriented program leader who thrives in ambiguity, understands deeply technical environments, and can translate between research, engineering, and operations without losing speed or precision. What You'll Do: - Cross-Functional Orchestration & Governance - Experiment Lifecycle Management: Own and govern the end-to-end experimentation pipeline. Ensure every initiative begins with a clearly defined hypothesis, measurable success criteria, and structured evaluation framework. Enforce disciplined kill/scale decisions based on performance outcomes. - Cross-Functional Coordination: Serve as the primary integration point between the five-person Stord Labs team and broader enterprise stakeholders, including product, engineering, operations leadership, and warehouse operations teams executing physical workflows. - Operational Alignment: Facilitate decision-making between operations and product leadership to transition validated technologies from lab environments into live production pilots and eventually enterprise-scale deployment. - Strategic Partner Management & Prioritization - Innovation Roadmap Management: Own and sequence a prioritized experimentation pipeline spanning robotics, automation, AI systems, and operational design improvements, balancing internal development and external vendor evaluations. - External Collaboration: Coordinate technical and operational engagement with frontier AI organizations, robotics providers, and academic institutions (including partners such as Georgia Tech) to test and validate next-generation logistics capabilities. - Systems Integration Coordination: Oversee integration testing across third-party automation systems, internal software platforms, human operators, and Stord’s WMS/OMS ecosystem. - Network Scaling & External Visibility - Scaling Playbooks: Develop structured deployment frameworks and operational playbooks to ensure successful translation of validated lab innovations (e.g., co-mingled inventory strategies, multi-pass picking, predictive replenishment) into production environments. - Customer & Executive Demonstrations: Partner with Marketing and Product teams to execute customer demo days and executive showcases highlighting emerging capabilities and validated innovations. - Pilot Program Management: Coordinate co-funded pilot programs with enterprise customers to test real operational challenges within the lab prior to broader rollout. Qualifications - Bachelor’s degree in Computer Science, Industrial Engineering, Supply Chain, or a related technical discipline. - 8+ years of experience in Technical Program Management, Engineering Management, or complex cross-functional delivery roles. - Demonstrated experience managing hardware/software integration programs in operational or logistics environments. - Strong domain knowledge of supply chain systems, warehouse automation, robotics integration, or fulfillment operations. - Proven experience leading vendor management processes, including RFPs, evaluation frameworks, and strategic partnership development. - Strong execution discipline across agile, sprint-based, or similar iterative delivery methodologies. Bonus Points - Prior experience in innovation labs, R&D environments, or advanced manufacturing/automation programs. - Familiarity with warehouse data ecosystems and system architectures (WMS, OMS, WES, WCS). - Exposure to data science, simulation, or digital twin initiatives supporting operational optimization or AI-driven forecasting.

Role Description We are seeking a scrappy, high-ownership Staff Site Reliability Engineer (SRE) to join our lean, fast-moving SRE team. This is a security-focused engineering role rather than a policy or audit one. You'll write code, build automation, integrate scanners into CI/CD, ship Terraform modules the rest of the team can adopt, and drive Dependabot triage with engineering teams. Together, you'll define what "secure by default" actually looks like in our GCP environment and GitHub organization, then make it operational. What You'll Build - Cloud Security Posture Management - Assess and harden Stord's GCP footprint (GKE, IAM, Cloud Armor), and codify the baseline in Terraform and policy-as-code where it makes sense. - Build continuous posture monitoring against that baseline, with a published gap list and remediation schedule. - Drive the evaluation, integration, and rollout of new security tooling as the program matures. - Vulnerability and Dependency Management - Establish and automate the vulnerability and dependency remediation workflow across engineering teams. - Own Dependabot configuration and triage workflows across our GitHub organization. - Build supply-chain controls into CI/CD. - Wire container image scanning and DAST/network scanning programs into the same workflow. - Security Solutions Engineering - Build security capabilities that the broader SRE team can run as part of their normal operating model. - Ship documentation, runbooks, and self-service tooling that make your designs portable to the rest of the team. - Set the engineering bar for security work inside SRE. - Partner cross-functionally with engineering teams on app security questions. Qualifications - Deep GCP and GKE security experience. - Dependabot and secret scanning at scale. - CI/CD supply chain hardening. - Cloud security posture management in practice. - Infrastructure-as-code and automation fluency. - Systems-level technical fluency. - Track record of designing for operability. Required Soft Skills - Ownership & Accountability. - Strong Communication. - Collaborative Approach. - Production Mindset. - Learning Agility. - Directed AI-Assisted Development. Strongly Preferred - Container and image scanning. - DAST and network scanning programs. - Cloudflare edge security. - Detection engineering on GCP. Nice to Have - Prior experience standing up a security program inside an SRE or platform team. - Familiarity with the current supply-chain threat landscape and recent CISA guidance. - Contributions to open-source security tooling or published security research. What Success Looks Like - 30 days: You've ramped on Stord's GCP footprint, GitHub configuration, and existing security tooling. - 90 days: The vulnerability and dependency remediation workflow is live with at least one engineering team as a pilot. - 6–12 months: The remediation workflow is rolled out across engineering.

• Own the Standalone Parcel offering and its flexible integration model (direct API, Stord-centric, and hybrid/customer-system flows) • Own the Standalone Parcel APIs and the Parcel Rating API that lets customers and other Stord services retrieve quotes without initiating a label workflow • Own supporting capabilities that make the API production-ready for external brands, including address validation and the manifest API for shipment visibility • Partner with the Commercial Product Owner, go-to-market, and the Director of TMS — bringing your own product vision for the portal and APIs, not just turning requirements into specs • Own the integrations to external TMS providers — Shipium (primary) and EasyPost (secondary) — including integration roadmaps, capability gaps, and escalations • Lead evaluation, onboarding, and integration of emerging international providers as Stord expands its global footprint • Own vendor-account support, including bring-your-own-carrier and drop-ship scenarios that broaden the brands Stord can serve • Drive the strategy to keep business-critical logic internal while using external providers for what they do best (e.g. label generation) • Own external tracking integrations (e.g. EasyPost) and the evaluation of additional providers to fill tracking gaps, especially internationally • Own time-in-transit as an externally-informed capability and the manifest visibility that brands rely on • Deliver a unified, dependable tracking experience across a heterogeneous carrier network • Lead the integration of newly acquired businesses (e.g. W2G, and future acquisitions) onto the Stord platform, in coordination with Core TMS for any audit/rating changes • Own the exposure of TMS rating and charge data to other Stord systems, including parcel rates and audited charges surfaced in the OMS • Own manifesting workflows that connect Stord to brands’ fulfillment processes • Serve as the product relationship owner for external TMS, carrier, and tracking partners • Run point on establishing relationships with additional providers for international expansion • Represent Stord’s integration needs in commercial and technical discussions with partners.

Role Description We are seeking a high-performing Program Manager to join our M&A Integration team. This is a high-impact role responsible for turning strategic acquisitions into operational reality. In this role, you will own the end-to-end execution of integration efforts for assigned acquisitions—from pre-close planning through final handoff to the business. You will: - Translate strategic objectives into clear, actionable workstreams. - Build and manage detailed integration plans. - Drive timelines and milestones. - Identify and mitigate risks. - Ensure accountability across cross-functional teams that include senior leaders and functional operators. Your work will be critical to ensuring each acquisition delivers its intended value by seamlessly integrating new teams, customers, processes, and technologies into Stord. This is not a passive coordination role—you are a hands-on, strategic executor who proactively drives progress, resolves ambiguity, and keeps stakeholders aligned in fast-moving, high-visibility environments. This role reports directly to the Senior Manager of M&A Integration. What You’ll Do: - Drive End-to-End Integration: Lead the execution of all post-acquisition integration plans from initial planning through final handover to the business, owning timelines, managing risks, and facilitating all key integration meetings. - Track Strategic Synergies: Be responsible for tracking the realization of all financial and strategic synergies modeled by Corporate Development during the diligence phase. - Create Structure & Accountability: Translate high-level integration goals into detailed project roadmaps, charters, RACIs, and workflows that create momentum across teams. - Manage Cross-Functional Execution: Partner with leaders across Product, Finance, Sales, and Operations to align on priorities, remove roadblocks, and push execution forward. - Ensure Executive Visibility: Maintain crisp project documentation and dashboards, and inform all stakeholders, including senior leadership, on progress and escalations. - Build the M&A Playbook: Codify learnings from each deal into a repeatable M&A integration playbook that will scale across all future acquisitions. Qualifications - 2+ years of experience in project/program management, operations strategy, consulting, or a similar strategic role. - Experience in a startup or high-growth environment. - Experience independently leading cross-functional initiatives from planning through execution. - Demonstrated ability to influence and align stakeholders at all levels, including senior executives, without formal authority. - Experience managing timelines, tracking risks, and ensuring accountability across multiple teams. - Proven ability to communicate complex information clearly in written and verbal form. - Track record of delivering high-quality work with strong attention to detail and follow-through. Requirements - Direct experience in M&A integration, corporate development, or supply chain operations is a strong plus. - Fluency in modern project management tools, like Asana or Jira, and comfort managing multiple workstreams simultaneously. - Experience with financial models and analysis, with the ability to track performance against strategic and financial synergy targets.

• Perform Fulfillment Diligence: Lead deep-dive assessments of acquired companies’ fulfillment operations by partnering with internal and external stakeholders to understand operational workflows, system dependencies, and technical requirements. • Analyze Cost Structures & Unit Economics: Break down and evaluate the full cost structure of fulfillment solutions across customers and workflows. Build detailed financial models that capture labor, automation, transportation, and systems components to enable accurate benchmarking and integration into Stord’s operating framework. • Develop Pricing Standardization Strategy: Translate operational and financial analysis into a scalable pricing framework for acquired customers. This structure will support consistent decisioning, accelerate renewal cycles, and drive margin optimization across the integrated portfolio. • Design Integrated Fulfillment Solutions: Architect the fulfillment component of end-to-end integration solutions based on diligence and modeling insights. Partner with software and parcel solutions teams to combine inputs into a unified internal and external pro forma that supports system migration decisions. • Support Implementation & Migration Execution: Collaborate closely with the M&A Implementations team to ensure successful execution of system migrations. Provide detailed solution documentation, assumptions, and operational context to enable smooth transition and delivery.

Role Description Stord is revolutionizing the logistics industry with our cloud-based supply chain platform. We empower brands to compete and grow by providing end-to-end logistics solutions coupled with our modern platform of tools covering Order Management (OMS), Warehouse Management (WMS), Consumer Experience (Pre/Post Purchase), Demand Planning, and more. As we continue to enhance our platform and look to the future, we are doubling down on our investment in Data and ML to make our platform even more powerful for the brands that use it. We are seeking a Staff Data Scientist to serve as a technical anchor across our data science efforts. This is a senior individual contributor role where you will: - Work on the most difficult and highest-impact problems at Stord. - Drive the direction of our data science and ML technology stack. - Help set standards and best practices alongside fellow data scientists and ML engineers. - Work directly with engineering teams embedded in product development. - Engage with leadership to shape how we invest in and apply data science across the platform. In this role, you will be expected to move fluidly across data science and ML ops depending on where you're needed most. You'll work on areas such as: - Demand forecasting - Delivery date estimation - Pricing analytics - Network simulation - Customer recommendations - Customer profile management This is a role for someone who thrives on hard problems, brings strong technical opinions, and can carry those opinions credibly into conversations with both engineers and executives. Qualifications - Expert-level Python programming with production code experience - Strong SQL skills with Postgres and BigQuery experience - Deep understanding of statistical analysis and machine learning fundamentals - Proven experience deploying and operating models in production environments, including monitoring and retraining - Hands-on experience with ML ops practices: model versioning, pipeline orchestration, drift detection, and experimentation frameworks - Experience with cloud platforms (AWS, GCP, or Azure) - Proficiency with Git/GitHub and collaborative development workflows Requirements - Technical credibility - earns trust as the expert on hard problems through demonstrated depth, not just seniority - Communication - carries technical opinions clearly into leadership conversations and can make complex tradeoffs legible - Pragmatism - focuses on delivering working solutions and iterates; doesn't wait for perfect conditions - Collaborative - works openly with data scientists, ML engineers, and software engineers toward shared outcomes - Self-directed - identifies what needs to be done in ambiguous situations without waiting for detailed specs Preferred Qualifications - Background in logistics, supply chain, or e-commerce domains - Experience building recommendation systems or customer profile modeling at scale - Experience with real-time model serving and high-availability ML systems - Experience with Elixir, TypeScript, or functional programming paradigms - Familiarity with Kubernetes, CI/CD, and DataOps tooling - Experience helping define standards or tooling choices across a data science team

Role Description The Payroll & Benefits Specialist will own payroll accuracy, benefits administration, and compliance across all three countries — with particular depth required in California, Canada, and the UK. Each jurisdiction carries its own regulatory complexity: California's strict wage and hour laws, Canadian federal and provincial requirements, and UK PAYE and National Insurance obligations. At this scale, errors aren't minor inconveniences — a 1% error rate means 20+ employees with pay disruptions, and compliance failures in any of these jurisdictions carry real regulatory and financial consequences. This role is also a key part of how newly acquired employees experience Stord for the first time, and that first impression matters. Key Responsibilities - Payroll Administration - Accurately enter, maintain, and process payroll data — including wages, bonuses, commissions, paid time off, and deductions — for employees in the US (including California), Canada, and UK. - Prepare and review weekly and semi-monthly payroll cycles for approval, ensuring timely and accurate processing across all jurisdictions and pay frequencies. - Perform regular audits of payroll data to ensure accuracy, compliance, and data integrity. - Reconcile payroll registers, tax withholdings, benefit deductions, and payroll-related journal entries. - Support year-end compliance reporting including W-2s, T4s, and UK P60s, and manage associated regulatory filings in each country. - Ensure adherence to California-specific wage and hour laws (meal and rest breaks, overtime, final pay requirements); Canadian federal and provincial requirements including CPP and EI; and UK PAYE, National Insurance, and HMRC obligations. - Support payroll onboarding for acquired employee populations, including data migration, system setup, and Day 1 accuracy. - Benefits Administration - Administer and maintain employee benefits programs across the US, Canada, and UK, including health, dental, vision, disability, life insurance, and retirement plans. - Maintain 401(k) records for US employees; support workplace pension auto-enrollment and ongoing administration for UK employees; administer Canadian benefits including RRSP contributions and provincially compliant benefit structures. - Track and monitor short-term disability (STD) claims in the US; support equivalent statutory entitlements in the UK (SSP, SMP, SPP) and Canada. - Reconcile benefit deductions with vendor invoices to ensure timely and accurate payment and reporting. - Support annual open enrollment, life event changes, and benefits transitions for newly acquired employees. - Support year-end benefits compliance reporting including 1095-Cs, RRSP receipts, and UK P11Ds, and applicable regulatory filings in each country. - Employee Support and Communication - Serve as the first point of contact for employee inquiries related to timekeeping, attendance, payroll, and benefits across all three countries. - Deliver payroll and benefits information during new hire orientation and assist with onboarding, including for employees joining through acquisitions. - Collaborate with HR and internal stakeholders to resolve employee concerns and provide accurate, timely information. - Develop and maintain strong relationships with third-party vendors and service providers across the US, Canada, and UK to support efficient operations. - Process Improvement and Compliance - Create and maintain Standard Operating Procedures (SOPs) for payroll, benefits, and related administrative processes across all operating countries. - Ensure compliance with all applicable federal, state, provincial, and local payroll and benefits laws and regulations in the US (with particular focus on California), Canada, and the UK. - Support HRIS implementations, system upgrades, and process automation initiatives, including those tied to acquisition integrations. - Actively contribute to continuous improvement efforts across HR and payroll functions as the organization scales. - Other Duties - Perform other payroll and benefits-related tasks and responsibilities as assigned. Qualifications - Bachelor's degree in Human Resources, Business, Accounting, or a related field. - 2+ years of payroll and benefits experience, including experience with hourly and non-exempt employee populations. - Hands-on experience with California payroll, including wage and hour compliance, meal and rest period requirements, and final pay obligations. - Experience processing Canadian payroll, including CPP, EI, and provincial tax requirements. - Experience with UK payroll operations, including PAYE, National Insurance, and HMRC compliance. - Proficiency in Microsoft Office Suite, particularly Excel. - Experience with Workday and ADP, or similar HRIS and payroll systems. - High attention to detail and strong organizational skills. - Clear, confident communication skills with the ability to support employees at all levels across multiple countries. - Ability to manage competing priorities and meet deadlines in a fast-paced, high-growth environment. - Comfort operating in a growth-stage organization where processes are frequently iterated and ownership is broad. Preferred - Payroll certification (e.g., FPC, CPP, or UK equivalent). - Experience supporting payroll and benefits transitions through mergers or acquisitions. - Familiarity with Canadian and UK statutory leave entitlements and employer obligations. - Strong analytical skills and solid understanding of multi-country benefit plan administration.

• Architect a scalable, end-to-end procure-to-pay function designed for global, multi-entity operations • Establish standardized processes, policies, and internal controls across all Stord service lines • Lead AI and automation initiatives — invoice processing, payment workflows, exception handling — to drive efficiency and reduce manual effort • Identify and lead system consolidation and enhancement projects, including integrations between NetSuite, Coupa, and emerging AP automation tools • Build and own the vendor master data governance framework • Build and own a scalable vendor lifecycle management process — spanning onboarding, compliance, and offboarding — for a global supplier base • Partner with Procurement and Legal on vendor contracts and payment terms strategy • Oversee payment run generation and review across all entities and currencies, ensuring optimal timing, accuracy, and fraud controls • Own month-end close of the AP subledger including global reconciliations and vendor account analyses • Manage working capital levers through dynamic payment terms and early pay optimization programs • Design and deliver KPI dashboards that give senior leadership daily visibility into AP health, aging, DPO, and spend trends • Build reporting infrastructure that supports cash flow forecasting and variance analysis • Own and operate the day-to-day T&E program — including the Ramp corporate card, employee expense reimbursements, and travel booking — in partnership with Corporate Accounting • Lead the modernization of the T&E program — streamlining workflows, expanding automation, and scaling to support Stord’s global employee base • Enforce T&E policy adherence — establishing controls, exception management, and accountability frameworks that drive compliance across the organization • Deliver spend visibility reporting on T&E trends, policy violations, and category insights to Finance leadership • Lead, mentor, and grow a high-performing AP team — setting clear performance expectations and developing talent for the next level • Ensure the AP function operates in full compliance with internal policies and regulatory requirements • Support internal and external audit requirements, including SOX controls where applicable