SpryPoint

• Design and build the test automation framework and the standards other engineers will follow. • Write and maintain automated tests across the stack: API, integration, and end-to-end UI. • Prioritize automation by risk and value, favoring fast, reliable API-level tests over brittle UI tests where possible. • Integrate tests into CI/CD so they run automatically on every change and give fast feedback. • Drive down flakiness and keep the suite trustworthy, so failures mean something. • Evaluate and apply AI-assisted testing tools (test generation, self-healing tests, failure triage), and use AI and prompt engineering to accelerate test creation and edge-case discovery. • Review AI-generated tests and code with a critical eye (you are the human-in-the-loop, not a rubber stamp). • Mentor other engineers on automation practices and help raise testing quality across squads

• Define and own the quality engineering strategy and roadmap across our products. • Stay hands-on: personally write automated tests, build framework components, and review code alongside the team (roughly half your time). • Select the test automation tooling and framework, and set the standards squads build on. • Integrate automated testing into our CI/CD pipelines and partner with DevOps on stable, repeatable deployments. • Define quality gates: what blocks a merge and what blocks a release, aligned with engineering leadership and risk. • Drive a risk-based approach to testing so effort goes where it protects clients most. • Push tests down the stack (API before UI), drive down the flaky-test rate, and enable squads so the practice doesn't depend on any one person. • Hire, coach, and grow a team of automation engineers, and raise testing discipline across product squads. • Own quality metrics and a dashboard that leadership trusts, providing objective signals for go/no-go release decisions. • Evaluate and adopt AI-assisted testing tools (test generation, self-healing tests, defect triage, agentic testing) through a practical, hybrid model, while keeping a human-in-the-loop standard so AI-generated tests and code are reviewed, not trusted blindly.

• Create, update, and manage user guides, release notes, and other technical documentation • Ensure release notes are accurate, clear, and completed on time for every sprint • Work closely with product managers, developers, and customer support teams er to gather information • Convert complex technical concepts into easy-to-understand content for end-users • Review and edit documentation created by other team members • Establish and maintain templates, guidelines, and best practices for technical documentation • Collect and incorporate feedback from users and stakeholders

• Creating exciting and effective training for our clients • Contributing to successfully moving our clients through their implementation journey • Reworking technical documents and other material into effective training, activities, and assessments • Assisting with creating onboarding and training content for new internal SpryPoint team members • Participating in team brainstorming sessions and contributing to e-learning initiatives

• Provide technical guidance to clients leveraging knowledge of SpryPoint applications • Help customers maximize the value they receive from products • Drive adoption and build strong, long-lasting relationships • Operate primarily in the Eastern Time Zone (EST) to support the client base • Travel up to 40% across North America as needed

• Engage during RFP responses, sales pursuits, and the Solution Design and BRD work that defines what we deliver • Lead customer-facing Solution Design and BRD sessions, defining the work to be done before it becomes contractual scope • Highlight risks • Retrieve and translate customer needs into work Product Owners can plan • Engage the right specialists for each engagement • Push back on commitments that aren't feasible • Author or co-author SOW solution language for enhancements and integrations

• The Product Owner - Project Alignment sits at the centre of Product Owner & Project Management communication, supporting effective project execution. • You collaborate with other SpryPoint teams (e.g., Solutions Architects, Sales, Proposals) and Clients to facilitate resolutions. • You'll have real authority to bring development process knowledge into Project Manager conversations, helping Project Managers understand the 'why' behind tasks. • Highlight risks, keeping all areas aligned. • Retrieve and translate Project Management issues and Product Owner issues to keep everyone informed. • Push back on commitments that aren't feasible, and propose alternatives that are

• Serve as a strategic partner to the CRO and executive leadership team, owning programs, systems, and content that create inbound pipeline and drive market awareness. • Transform a lean marketing function into a measurable demand creation engine. • Develop digital marketing programs, aligning with Sales through reverse pipeline math. • Own field marketing strategy and manage partner co-marketing programs. • Oversee brand standards and develop an analyst and industry influencer engagement strategy. • Leverage AI for content and messaging updates based on market signals. • Partner with the VP of Revenue Operations on various marketing operational aspects.

• Own timely and accurate payroll processing across the US and Canada • Stay ahead of federal, state, provincial, and local payroll regulations across both countries • Process and distribute employee payments, manage payroll prep, and squash discrepancies before they become problems • Prepare payroll reports covering earnings, taxes, deductions, leave, disability, and nontaxable wages • Research and resolve employment tax inquiries and discrepancies; establish tax profiles with state, provincial, and local jurisdictions as needed • Handle sensitive payroll information with the utmost confidentiality and professionalism • Spot opportunities to streamline, automate, and improve - we love a good process win • Collaborate on special projects and whip up ad hoc reports for internal stakeholders and leadership • Keep us compliant on all payroll-related legal requirements including tax filings and regulatory reporting • Get new hires set up and enrolled in their benefit plans across the US and Canada

• Lead and manage ETL migration processes across multiple concurrent projects, ensuring robust data pipeline development and timely project delivery. • Develop and maintain efficient extraction, transformation, and loading scripts, utilizing Python, SQL, and related data engineering tools to ensure high-quality data migrations. • Implement feedback-driven improvements from clients and internal teams, enhancing data conversion quality, performance, and reliability. • Actively contribute to data quality assurance processes and review datasets for accuracy, completeness, and consistency. • Conduct in-depth analysis and profiling of diverse source database schemas (including relational and non-relational legacy systems) to accurately map and facilitate successful data extraction and migration. • Collaborate closely with the broader Client Experience team to seamlessly integrate client data into SpryPoint products, enabling smooth and timely go-live processes. • Work with the Data Conversion team to establish and promote best practices, create documentation, and drive continuous improvement in data migration processes, automation, and observability. • Actively participate in daily standups and weekly review sessions, clearly communicating progress, raising blockers, and incorporating feedback to continuously improve data engineering tasks and processes.