Role Description The Credentialing & Project Coordination Specialist is responsible for supporting provider credentialing, payer enrollment, and provider onboarding activities while serving as a key operational partner to the Strategic Initiatives team. This role ensures providers are credentialed and enrolled accurately and timely while coordinating project activities, tracking deliverables, facilitating communication, and supporting implementation of strategic organizational initiatives. The ideal candidate is highly organized, detail-oriented, and capable of managing multiple priorities across provider operations, credentialing, payer relations, and project management functions in a value-based primary care environment. Qualifications - Bachelor’s degree in Healthcare Administration, Business, or related field preferred. - 2+ years of experience in provider credentialing or payer enrollment. - Experience working with Medicare Advantage, Medicare, and Medicaid plan enrollment processes. - Knowledge of provider credentialing and payer enrollment processes. - Strong organizational and project coordination skills. - Proficiency with Microsoft Office Suite, including Excel, PowerPoint, and Outlook. - Excellent written and verbal communication skills. - Strong attention to detail and ability to manage multiple priorities simultaneously. Requirements - Experience in value-based care, primary care, or multi-site provider organizations. - Experience using credentialing software, CAQH, payer portals, and provider enrollment systems. - Familiarity with project management methodologies and tools. - Experience with SharePoint and Power BI. Company Description

Title: Customer Service Representative - Part Time Mexico, NY Part-time Description Pathfinder Bank is seeking a Customer Service Representative to support operations within a community banking and financial services environment. This role contributes to customer transactions, deposit account servicing, and day-to-day banking operations, ensuring a high level of service and adherence to banking regulations. Join a team that values your expertise and your community. At Pathfinder Bank, you are not just an employee. You are a valued member of a team that takes pride in helping local businesses and communities grow. When you join us, you become part of a people first culture built on respect, development, and service. We offer: - Competitive compensation and benefits, including health coverage, 401(k) with company match, and generous paid time off - A commitment to career growth and internal mobility - A community focused culture with paid volunteer opportunities - A supportive team that truly values your contributions Position Summary: Fosters a positive and professional customer service experience during all interactions with customers, co workers and third party relationships while adhering to proper customer identification procedures, confidentiality and data protection requirements. As part of the branch team, this position is responsible for processing customer transactions, supporting daily branch operations, and delivering an exceptional customer experience. This position may be filled on a part time basis, with scheduled hours based on branch operational needs. This role supports branch performance by identifying customer needs, making appropriate referrals, and maintaining a strong focus on accuracy, efficiency, and risk management. Must be organized, detail oriented, and comfortable working in a fast paced environment. Essential Functions - Deliver exceptional customer experiences including proactively greeting customers, smiling, using their name, and ending each interaction with appreciation - Process a variety of retail and commercial transactions, including deposits, withdrawals, loan payments, and check cashing in an accurate and efficient manner - Promote the Bank's products and services and refer customers to the appropriate personnel; answer routine banking questions and escalate more complex inquiries as needed - Verify check endorsements and funds availability and disburse cash in accordance with Bank policy; provide receipts for all processed transactions - Balance daily work, adhering to all procedures and internal controls - Maintain and update customer contact information to ensure accuracy - Understand and adhere to risk and regulatory standards, policies, and controls; identify and escalate potential risk related issues - Proactively assist other branch colleagues and contribute during team meetings Requirements - High school diploma or equivalent - At least one year customer service experience - 1 to 3 years banking experience or cash handling experience preferred - Professional in appearance and conduct - Intermediate computer skills (Microsoft Office and Outlook) - Basic mathematical functions - Ability to work as part of a team and assist other team members - Ability to adapt to change - Attention to detail and quality of work - Ability to multi task - Positive attitude Preferred Qualifications - Previous sales or referral making experience - Community involvement Salary Description $17.00 - $19.00 Hourly

Do you love helping others? At Ibotta, our mission is to make every purchase rewarding. Our Ibotta Care Agents offer world-class, awesome support for all Ibotta users. The accuracy, efficiency, critical thinking and personal attention our Care Team gives to every user has been a key component in the success of our company. We are looking for someone who will take personal pride in the reputation our Care Team has built. Position Details - Type: Part-time, remote - Compensation: $15.50/hour (may be eligible for increases based on performance and tenure) - Location: Must be based in Colorado - Hours: Up to 25 hours/week, Monday–Saturday, 7:00am–5:00pm MST - Saturday availability required - Training: Monday–Thursday, 8:00am–2:00pm MST (remote, for the duration of training) - Equipment: Must have a reliable internet connection and a personal desktop or laptop with a working camera and microphone - Applicants must be 18 or older to be eligible for this position ​ What you will be doing: - Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A Good Idea Can Come From Anywhere - Provide excellent customer service to Ibotta Savers via email tickets - Work through account information, notes, and customer emails to investigate any issues or pain points within the Ibotta app - Problem solve by reviewing Ibotta systems and customer accounts - Work on special projects for leadership teams as needed - Be an advocate for our savers ​ What we are looking for: - Previous experience providing world-class customer service - Ability to work remotely, previous remote work experience a plus - Fast, organized, and detail-oriented - “Can do” attitude with a drive to thrive in a fast-paced environment - Technologically savvy, with a knowledge of Android and Apple - Good interpersonal skills and effective verbal and written communication skills - Ability to think on your feet with strong problem-solving skills PLEASE NOTE: Applications from out of state cannot be considered at this time. About Us: Built in Denver, CO, Ibotta ("I bought a...") is a free mobile shopping app that gives users cash back on groceries and more. Through our partnerships with brands and retailers like Procter & Gamble, Kraft Heinz, Kellogg, Amazon, Walmart, Target and Uber, we’ve delivered over $1B in cumulative cash rewards to our Savers. Guided by our values and our mission to make every purchase rewarding, we come to work energized by the business problems we get to solve, the technology we get to build, and the people we get to innovate (and have fun) with. Ibotta made Inc.’s 2020 list of the 5000 fastest-growing private companies in the U.S. for the third consecutive year. In 2019, we became the first mobile consumer technology company in Colorado to achieve $1B in valuation. About Ibotta ("I bought a...") Ibotta (NYSE: IBTA) is a leading performance marketing platform allowing brands to deliver digital promotions to over 200 million consumers through a network of publishers called the Ibotta Performance Network (IPN). The IPN allows marketers to influence what people buy, and where and how often they shop – all while paying only when their campaigns directly result in a sale. American shoppers have earned over $2.6 billion through the IPN since 2012. The largest tech IPO in history to come out of Colorado, Ibotta is headquartered in Denver, and is continually listed as a top place to work by The Denver Post and Inc. Magazine. Additional Details: - Compensation: $15.50/hour (eligible for increases in pay based on performance and tenure). - Ibotta is an Equal Opportunity Employer. Ibotta’s employment decisions are made without regard with race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status. - Applicants must be currently authorized to work in the United States. - For the security of our employees and the business, all employees are responsible for the secure handling of data in accordance with our security policies, identifying and reporting phishing attempts, as well as reporting security incidents to the proper channels. #LI-Remote #BI-Remote #BI-Hybrid

Role Description We are seeking a Bilingual Customer Support Specialist fluent in both English and French-Canadian to join a growing customer support team supporting warranty claims, general inquiries, and customer assistance across phone, email, and chat channels. This is a fully remote opportunity for candidates in Canada with excellent communication skills, strong customer service experience, and authentic French-Canadian fluency, including familiarity with Quebecois expressions and conversational dialect. The ideal candidate is professional, personable, detail-oriented, and comfortable handling customer interactions across multiple communication channels in a fast-paced environment. - Handle inbound customer support inquiries via phone, email, and live chat - Assist customers with warranty claims and general product or service inquiries - Provide clear, professional, and empathetic customer support in both English and French - Accurately document customer interactions and case updates - Troubleshoot customer concerns and escalate issues when necessary - Maintain strong service quality and response standards - Collaborate with internal teams to ensure smooth customer experiences Qualifications - Native or near-native fluency in English and French-Canadian - Strong preference for candidates with an authentic Quebecois dialect - Previous customer service or customer support experience required - Experience handling phone, email, and chat support preferred - Excellent verbal and written communication skills - Strong listening and problem-solving abilities - Comfortable working independently in a remote environment - Reliable high-speed internet connection and professional remote work setup - Ability to multitask and manage multiple customer interactions efficiently Requirements - Windows 11 PC (Mac not supported) - 12–16 GB RAM - Dual monitors - Webcam - Fibre internet with a wired connection - Backup power solution - Microsoft Teams / Office 365 Benefits - $13 USD p/hour - Paid weekly Hiring Process Our hiring process includes multiple stages to ensure the right fit for both the role and the client environment. The process includes: - Resume review - Prescreen questionnaire - One-way video interview - Second interview - Client interview Please note: - Only candidates who complete both the prescreen questionnaire and one-way video interview will be considered for progression in the hiring process. - All resumes must be submitted in English to be considered for this position. Preferred Qualifications - Experience with warranty claims or product support - Experience working with North American customers - Call center or contact center experience - CRM or ticketing system experience