Role Description JOB TITLE: Software Engineer LOCATION: Dallas, TX (Telecommute role, may work remotely from any state in the U.S. where Southwest Airlines operates and where approved by Southwest) - Design, write, test, document, implement, and maintain application systems that are technically sound, well-integrated, and aligned with customer requirements and organizational standards. - Identify and prevent production issues, implementing immediate resolutions across technology areas. - Collaborate with engineers to address and resolve production problems. - Lead testing efforts to identify defects and oversee their resolution. - Implement system enhancements that maintain integrity and foster a results-oriented environment. - Develop, test, and operate end-to-end software solutions utilizing machine learning, optimization, and knowledge systems. - Ensure systems are functionally appropriate, technically sound, and well-integrated. - Define procedures, standards, and measurements to promote quality and accountability in work. - Stay informed of industry trends and create business cases for necessary changes. - Measure parameters for transitioning features into production-ready code. - Partner and collaborate with team members and senior leaders at all organizational levels. - Work with the team to identify optimal solutions, providing thought leadership and challenging conventional thinking. - Embrace agile best practices and foster a culture of continuous improvement. - Escalate issues as needed, perform root cause analysis, conduct impact assessments, and develop and execute solutions. - Assess strengths and weaknesses of solutions while evaluating the pros and cons of alternative options. - Develop code to integrate data from other teams via APIs. - Deploy code via Gitlab and use version control. - Architect solutions to get data from other tech systems into Salesforce. - Optimize performance for faster pull and push of data. - Upgrade/Patch/Install related tools/applications. Qualifications - Bachelor’s or foreign equivalent degree in Computer Science, Computer Engineering, or a related field. - 5 years of progressive, post-baccalaureate experience in the job offered or as a Software Developer, Software Programmer, Software Engineer, Information Technology Analyst, or in a related position/occupation. Requirements - 5 years performing software development including designing, writing program code, testing, documenting, and implementing the functionality. - Developing, testing and operating end-to-end software solutions. - Defining procedures, standards, measurements, accountability and promoting quality of work. - Experience with Javascript, NodeJS, and Java. - Knowledge of security and networking, Authorization, authentication. - Experience with Version Control and CI/CD tools such as Gitlab/Github. - 4 years with databases, data extraction, data flows, data mapping, and Dynamo DB or SQL server. - 1 year with Amazon Web Services (AWS) Services including Lambda, S3, API gateway, SQS, Cloud watch, Secret Manager, IAM, VPC, and CloudFormation. - Telecommute role, ability to work remotely from any state in the U.S. where Southwest Airlines operates and where approved by Southwest. Company Description Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.