SonderMind

• Architect Payor Integration Strategy: Lead and mentor a high-performing team to design and execute a comprehensive integration strategy for national and regional payors. • Own Payor Channel Activation and Growth: Be the accountable owner for growth through activation of our Payor Partner member base • Connect SonderMind’s Story to Payor’s Needs: Leverage your deep Payor experience to translate SonderMind’s AI-powered solutions into compelling ROI and clinical-utility stories for Payor Medical Directors and Actuaries. • Influence Product Roadmap: Serve as the "Voice of the Payor" internally, driving cross-functional alignment with Product, Clinical, and Engineering to ensure our digital solutions solve real-world payor pain points (e.g., network adequacy, HEDIS measures, total cost of care). • Drive Market Visibility: Represent SonderMind as a thought leader at national conferences (BHT, HLTH, AHIP), positioning the company as the premier partner for innovative behavioral health. • Playbook Development and Team Growth: Manage the payor enablement budget and develop the internal "playbook" for scaling enterprise accounts from implementation to long-term expansion while modeling what good looks like for your team • Data-Driven Decision Making: Evaluate and implement AI-driven tools to automate routine payor reporting and augment the team’s ability to generate data-driven clinical insights.

• Conduct prospective, concurrent, and retrospective utilization reviews to assess medical necessity, treatment appropriateness, and level of care • Apply evidence-based UM criteria to evaluate clinical documentation and support authorization and appeal processes • Monitor care intensity and utilization trends to identify outliers and inform targeted provider interventions • Partner with health plans on external UR requests and peer-to-peer review coordination • Investigate and remediate provider concerns stemming from UM findings, client complaints, or external reports • Monitor clinical adverse events and apply early-stage risk mitigation in partnership with cross-functional teams • Support measurement-based care initiatives and identify opportunities to strengthen clinical outcomes across the provider network • Track utilization metrics, review volumes, and case outcomes to inform quality improvement efforts • Surface trends and process gaps to leadership and contribute to the ongoing refinement of UM policies and workflows

• Process semi-monthly payroll for all employees using UKG Pro and Workforce Management payroll and timekeeping tools, ensuring accurate payroll processing to ensure compliance with relevant state wage and hour laws. • Audit payroll data for errors and discrepancies before each pay cycle closes. • Respond to employee payroll inquiries and resolve issues promptly. • Accurately issues related to payroll including tax, garnishments, system configurations etc • Support managers with payroll-related questions, including timecard review, approval workflows, and resolving UKG timekeeping issues. • Support the administration of employee benefits programs, including enrollments, life events, terminations, and carrier file feeds, and serve as a first point of contact for employee benefits questions. • Maintain accurate employee records in UKG, including pay rates, deductions, and tax withholdings. • Support year-end processes, including W-2 preparation, commission letter administration and distribution, and reconciliation. • Support and administration of our 401k plan, including analysis and reconciliation of regular 401 (k) reporting and compliance. • Other ad-hoc responsibilities from time to time and based on business needs.

• Lead negotiations for new and existing payor agreements, securing favorable reimbursement, terms, and positioning aligned with the company objectives (30%) • Own the full contract lifecycle from strategy through execution and activation, ensuring seamless transition to patient access. You will serve as the central coordinator across Revenue Cycle, credentialing, compliance, legal, finance, and operations to ensure contracts are operationalized effectively. (20%) • Build and maintain executive-level, trusted relationships with assigned payors; lead regular touchpoints and Joint Operating Committees to ensure early visibility into contract changes, growth opportunities, and strategic initiatives (20%) • Independently review and analyze contract language and reimbursement methodologies; recommend modifications that support business objectives and mitigate risk (10%) • Proactively track and report contract status, renewal timelines, negotiated terms, and key performance metrics (10%) • Support additional projects and initiatives as needed based on business priorities including some travel to Industry and Payor conferences and/or in-person meetings (10%)

• Provide high-quality individual therapy to a diverse client population, using evidence-based modalities tailored to each client's needs • Conduct thorough intake assessments, develop individualized treatment plans, and adjust care as clients progress • Maintain a consistent caseload with strong retention, booking clients 3–4 weeks in advance to support continuity of care • Complete timely, compliant documentation, including session notes, treatment plans, and insurance paperwork by end of day • Collaborate with colleagues, care coordinators, and referring providers to deliver integrated, whole-person care • Deliver services via telehealth and/or in-office, maintaining a private and professional environment in either setting • Communicate proactively with clients about scheduling, policies, and treatment expectations • Participate in team meetings, clinical trainings, and ongoing professional development • Stay current with clinical best practices, ethical standards, and licensure requirements • Contribute to a collaborative culture that prioritizes clinical excellence and sustainable clinician wellbeing

• Manage day-to-day relationships with VAMC Community Care staff, MTF clinic coordinators, and Family Readiness Officers across an assigned territory, serving as a reliable, responsive point of contact for referral coordination, authorization questions, and account needs across both VA CCN and TRICARE channels • Support Veterans in accessing Community Care Network (CCN) mental health services and TRICARE-covered active duty dependents in accessing in-network behavioral health care — resolving scheduling, onboarding, and access barriers in partnership with internal teams • Track referral activity and account health across assigned VA and TRICARE sites, escalating patterns and systemic issues to the senior AM and internal programs team • Train VAMC staff on SonderMind's CCN referral processes and MTF/base clinic staff on TRICARE authorization and scheduling workflows, ensuring all partners can send referrals confidently • Coordinate with Care Coordination, Provider Success, and Billing teams to resolve account-level issues affecting both VA and TRICARE beneficiaries • Maintain accurate records of account activity, VAMC and MTF contacts, authorization status, and escalation notes in Salesforce • Support the senior AM and Head of Military and Government Partnerships with reporting, site-specific insights, and preparation for strategic conversations across both VA and TRICARE accounts

• Conduct prospective, concurrent, and retrospective utilization reviews to assess medical necessity, treatment appropriateness, and level of care • Apply evidence-based UM criteria to evaluate clinical documentation and support authorization and appeal processes • Monitor care intensity and utilization trends to identify outliers and inform targeted provider interventions • Partner with health plans on external UR requests and peer-to-peer review coordination • Investigate and remediate provider concerns stemming from UM findings, client complaints, or external reports • Monitor clinical adverse events and apply early-stage risk mitigation in partnership with cross-functional teams • Support measurement-based care initiatives and identify opportunities to strengthen clinical outcomes across the provider network • Track utilization metrics, review volumes, and case outcomes to inform quality improvement efforts • Surface trends and process gaps to leadership and contribute to the ongoing refinement of UM policies and workflows

Provide clinical care while maintaining autonomy, manage patient acquisition and scheduling, utilize technology for treatment plans, and receive support for credentialing and billing to focus on patient outcomes.

Title: Psychiatric Nurse Practitioner- Iowa Location Des Moines Employment Type Contract Location Type Remote Department SonderMind Provider Group Job Description: Build Your Thriving Psychiatric Practice with Strategic Support Success in psychiatric practice requires dedicated focus and strategic investment in your professional future. This partnership is designed for seasoned PMHNPs who can commit at least two days weekly to practice growth and are ready to invest in the foundational elements that drive long-term success—from collaborating physician relationships to initial practice development. Our most successful providers treat their practice as their primary professional priority and view these investments as essential steps toward building a thriving, sustainable practice. Under the guidance of our clinical leadership team, our strategy is rooted in evidence-based care with personalized treatment approaches. What We Provide: - Practice Growth Support: Dedicated coaches and thoughtful client matching to build your ideal caseload - Comprehensive Business Support: Free credentialing with major insurers, including exclusive Medicare and Medicare Advantage access - Guaranteed Pay & Billing: Bi-weekly payment for completed sessions, regardless of claim status we guarantee pay for no-shows. - Clinical Excellence: Weekly office hours with our clinical team and peer consultation opportunities - Complete Flexibility: Our platform will allow to you host Office-based, telemedicine, or have a hybrid practice with your own schedule - Technology & Tools: Clinically backed AI tools including AI notes, Treatment plans, and session summaries and takeaways. Secure telehealth platforms, scheduling assistance, and patient communication channels - Clinical Autonomy: You maintain complete control over treatment decisions while we handle credentialing, billing, and practice development support. Requirements: - Licensed Psychiatric Nurse Practitioner in Iowa (must reside in state) - Minimum two years of PMHNP clinical and prescribing experience To maintain our commitment to exceptional psychiatric care, we partner exclusively with experienced PMHNPs. This model isn't suitable for those seeking occasional supplemental work or minimal time commitments. Job Types: Part-time, Contract Pay: Up to $200 per hour (pay dependent on session type)

Title: Licensed Psychiatrist (Delaware) Job Description: Location Delaware Employment Type Contract Location Type Remote Department SonderMind Provider Group Practice Psychiatry Without the Business Headaches Ready to focus purely on clinical care while we handle everything else? SonderMind is designed for psychiatrists who want the clinical freedom of private practice without the financial risk and administrative complexity. Why SonderMind Works for Psychiatrists: Unlike traditional private practice, you won't need to invest in overhead costs, staff, or business development. We provide guaranteed bi-weekly pay, handle all credentialing and billing, and deliver qualified patient referrals directly to you. Whether you're supplementing your current practice or seeking a more flexible model, our streamlined approach eliminates administrative burdens while offering competitive compensation. What We Provide: - Guaranteed Pay & Billing: Bi-weekly payment for completed sessions, including no-shows—we handle all billing at no charge to you - Free Credentialing: Streamlined credentialing with major insurers, including exclusive access to Medicare and Medicare Advantage plans - Patient Referrals: Qualified referrals delivered through our provider directory and marketing efforts - Clinical Support: Weekly office hours with Medical Director Dr. Harris Strokoff and peer consultation opportunities - Complete Flexibility: Office-based, telemedicine, or hybrid practice with your own schedule - Zero Overhead: No staff, office costs, or business development expenses Clinical Excellence: You maintain complete clinical autonomy while we manage patient acquisition, scheduling assistance, secure telehealth platforms, and operational support. This opportunity works well for psychiatrists seeking clinical freedom without practice management responsibilities. If you prefer focusing on patient care over business operations, this partnership offers the support you need with the autonomy you want. Applicants must be: - Licensed Psychiatrists residing in the state of Delaware - Looking for a full-time or part-time contract position (1099) Pay: up to $232 per hour. Pay rates are based on the provider license type and session types. *Please note that SonderMind does not provide office space; clinicians are responsible for securing their own location for in-person sessions, but we can help connect you with Sondermind clinicians looking to share space.