SmartScale360

Role Description SmartScale360 is actively hiring a Healthcare Coordinator to support our growing home care clients across the United States. If you have experience in healthcare scheduling, home care scheduling, patient coordination, caregiver scheduling, workforce management, or staffing coordination, we'd love to hear from you. Key Responsibilities - Schedule and coordinate caregiver shifts for US home care clients - Monitor attendance, call-offs, and schedule adherence - Fill open shifts and ensure continuous patient coverage - Coordinate shift changes and caregiver replacements - Communicate with caregivers, patients, clients, and internal teams - Maintain accurate records within scheduling platforms - Generate scheduling, staffing, and attendance reports - Support daily workforce management and scheduling operations Qualifications - At least 1 year of experience in Healthcare Scheduling, Patient Coordination, Workforce Management, Dispatching, Staffing Coordination, or Home Care Scheduling - Experience supporting US Healthcare, Home Care, Staffing, Healthcare BPO, or Medical Accounts - Excellent English communication skills - Strong organizational and multitasking abilities - Experience using scheduling or workforce management software - Reliable work-from-home setup Requirements - Device: Intel i5 + 8 GB RAM minimum - 100 Mbps internet - Backup device, internet, and power supply Preferred Qualifications - Experience supporting US Home Care agencies - Experience with WellSky, AxisCare, ClearCare, CareSmartz360, NICE, Verint, or similar scheduling platforms - Experience handling caregiver scheduling and patient coordination - Strong Microsoft Excel and reporting skills Important Note To help streamline the hiring process, candidates are encouraged to secure an NBI Clearance upon application to avoid delays during client matching. Benefits - 10 days PTO - Annual Appraisal - Career Growth Opportunities - Healthcare Benefits Company Description Join a supportive team, grow your career, and play a key role in ensuring patients receive the care they need. Apply now and help us make home care seamless for U.S. clients!

Role Description SmartScale360 is looking for a highly organized, high-energy, and proactive Bilingual Luxury Real Estate Virtual Assistant to support a fast-paced luxury real estate business. This role requires fluency in English and Spanish, with strong communication skills to support clients from diverse backgrounds, including Spanish-speaking markets (e.g., Mexican, Argentinian, Colombian clients). You will manage calendars, email communications, contracts, listings, transactions, and overall business operations. This is a high-intensity, high-accountability, and high-performance role suited for someone who is motivated, detail-oriented, and thrives in a fast-moving environment. Key Responsibilities - Manage executive calendars, scheduling, appointments, showings, and daily priorities - Handle email and communication management, ensuring timely and professional responses - Support end-to-end transaction coordination tasks, including contracts, disclosures, timelines, and compliance documentation (must have strong working knowledge) - Write and prepare contracts, pre-listing packets, and listing agreements with clear, professional language - Coordinate listings, MLS updates, and heavy listing activities (including Palm Beach Island MLS exposure) - Support business development efforts including generating leads, bringing/signing listing agreements, and assisting with client acquisition - Maintain CRM systems, lead tracking, and database updates - Coordinate with clients, agents, lenders, title companies, and other stakeholders - Monitor transaction timelines and ensure all milestones are tracked and properly executed - Support marketing coordination, reports, presentations, and operational documentation - Maintain structured SOPs and help streamline internal processes - Ensure accuracy, compliance, and completeness of all real estate documents Qualifications - Fluent in English and Spanish (clear, professional communication required) - High-energy, motivated, and a true “go-getter” - Strong customer service mindset with high-touch client experience - Confident working in a fast-paced, high-intensity environment - Highly organized, detail-oriented, and accountable - Able to adapt quickly to schedule changes and shifting priorities - Proactive problem-solver who can work independently and take initiative - Strong presentation and communication skills - Receptive to feedback and focused on continuous improvement - Comfortable working with legal, financial, and compliance-related documents - Experience working with or supporting attorneys or legal professionals is a strong plus - Able to generate business, support listings, and assist in closing deals Requirements - Minimum 2+ years experience as an Executive Assistant, Real Estate Assistant, Transaction Coordinator, or similar role - Experience supporting a luxury real estate broker or high-volume real estate team - Proven experience in contract writing, transaction coordination, and listing management - Strong CRM experience (Go High Level strongly preferred) - Experience with MLS platforms and real estate documentation systems - Excellent organizational and multitasking abilities - Proficiency in Google Workspace or Microsoft Office Suite - Bachelor’s degree is required - Reliable remote work setup with strong internet connection and backup options - Access to a smartphone for communication and coordination tasks Nice to Have - Experience in Palm Beach luxury real estate market - Background working with legal professionals (e.g., law firm experience) - Experience in lead generation or sales support roles - Familiarity with AppFiles or similar document management systems - Experience in high-end client service or concierge-level support - Strong ability to help streamline SOPs and operational workflows Work-From-Home Requirements - Device: Intel i5 processor + 8 GB RAM minimum - Internet: At least 100 Mbps stable connection - Backup device, internet connection, and power supply required Benefits - 10 days PTO - Annual Appraisal - Career Growth Opportunities - Healthcare Benefits Why Join SmartScale360? Join a supportive team, grow your career, and play a key role in ensuring patients receive the care they need. Apply now and help us make home care seamless for U.S. clients!

Role Description SmartScale360 is actively hiring a US Healthcare Scheduling Coordinator to support our growing home care clients across the United States. If you have experience in healthcare scheduling, home care scheduling, patient coordination, caregiver scheduling, workforce management, or staffing coordination, we'd love to hear from you. - Schedule and coordinate caregiver shifts for US home care clients - Monitor attendance, call-offs, and schedule adherence - Fill open shifts and ensure continuous patient coverage - Coordinate shift changes and caregiver replacements - Communicate with caregivers, patients, clients, and internal teams - Maintain accurate records within scheduling platforms - Generate scheduling, staffing, and attendance reports - Support daily workforce management and scheduling operations Qualifications - At least 1 year of experience in Healthcare Scheduling, Patient Coordination, Workforce Management, Dispatching, Staffing Coordination, or Home Care Scheduling - Experience supporting US Healthcare, Home Care, Staffing, Healthcare BPO, or Medical Accounts - Excellent English communication skills - Strong organizational and multitasking abilities - Experience using scheduling or workforce management software - Reliable work-from-home setup Requirements - Device: Intel i5 + 8 GB RAM minimum - 100 Mbps internet - Backup device, internet, and power supply Preferred Qualifications - Experience supporting US Home Care agencies - Experience with WellSky, AxisCare, ClearCare, CareSmartz360, NICE, Verint, or similar scheduling platforms - Experience handling caregiver scheduling and patient coordination - Strong Microsoft Excel and reporting skills Benefits - 10 days PTO - Annual Appraisal - Career Growth Opportunities - Healthcare Benefits Important Note To help streamline the hiring process, candidates are encouraged to secure an NBI Clearance upon application to avoid delays during client matching. Why Join SmartScale360? Join a supportive team, grow your career, and play a key role in ensuring patients receive the care they need. Apply now and help us make home care seamless for U.S. clients!

Role Description SmartScale360 is looking for a Full-Cycle Recruiter to manage end-to-end recruitment for our U.S.-based clients. You’ll be responsible for sourcing, screening, interviewing, and onboarding top talent, ensuring a smooth hiring process and excellent candidate experience. This role is perfect for candidates with recruitment or HR experience, strong communication skills, and the ability to handle multiple openings in a fast-paced environment. Key Responsibilities - Manage full-cycle recruitment from job posting to offer acceptance - Source candidates through job boards, LinkedIn, referrals, and other channels - Screen resumes, conduct interviews, and assess candidate fit - Coordinate with clients and hiring managers to understand requirements - Schedule and conduct interviews, providing feedback to candidates and clients - Maintain accurate recruitment records and candidate pipelines in ATS/CRM systems - Track recruitment metrics and prepare weekly reports on hiring progress - Support onboarding and ensure a seamless transition for new hires Qualifications - 1+ year experience in recruitment, HR, or talent acquisition - Strong English communication skills (written and verbal) - Familiarity with ATS, CRM, or recruitment platforms (e.g., JobAdder, Workable, Greenhouse) - Strong organizational, multitasking, and time management skills - Reliable remote work setup Requirements - Device: Intel i5 + 8 GB RAM minimum - 100 Mbps internet - Backup device, internet, and power supply Preferred Qualifications - Experience with U.S.-based recruitment accounts - Familiarity with sourcing tools and LinkedIn Recruiter - Excel/reporting skills for recruitment metrics Benefits - 10 days PTO - Annual Appraisal - Career Growth Opportunities - Healthcare Benefits

Role Description SmartScale360 is looking for a Billing and Recruitment Support Specialist to support our U.S.-based operations. You’ll handle billing tasks and assist with recruitment processes to ensure smooth day-to-day operations and a seamless candidate and client experience. This role is ideal for candidates with experience in billing, administrative support, or recruitment who are proactive and thrive in a fast-paced environment. Billing Responsibilities - Create and maintain care plans for long-term care insurance clients - Submit long-term care insurance documentation accurately and on time - Process billing through the Veterans Affairs (VA) portal for veteran clients - Handle inbound billing-related inquiries from clients professionally - Prepare and submit weekly billing summaries and reports to leadership Recruiting Responsibilities - Conduct initial phone screenings for candidates - Verify employment history by contacting previous employers - Ensure accuracy and legitimacy of candidate work history - Follow up with candidates from social media leads and complete missing details - Collect key information such as availability, work type (live-in/hourly), and schedule preferences - Maintain and update caregiver records within the ERP system Qualifications - Experience in administrative, billing, or recruitment support roles - Proficiency in Excel and QuickBooks - Strong attention to detail and organizational skills - Ability to multitask and manage multiple responsibilities efficiently - Strong English communication skills - Excellent written and verbal communication - Experience with scheduling or workforce management tools - Reliable remote work setup Requirements - Device: Intel i5 + 8 GB RAM minimum - 100 Mbps internet - Backup device, internet, and power supply Benefits - 10 days PTO - Annual Appraisal - Career Growth Opportunities - Healthcare Benefits Company Description Join a supportive team, grow your career, and play a key role in ensuring patients receive the care they need. Apply now and help us make home care seamless for U.S. clients!

Assistant Property Manager (Remote – Philippines) Location: Remote Salary: PHP 50,000/month + Performance Bonuses Benefits: 10 days PTO, Annual Appraisal, Career Growth Opportunities, Healthcare Benefits Schedule: U.S. Hours About the Role SmartScale360 is looking for an Assistant Property Manager / Executive Assistant to support our U.S.-based property operations. You’ll oversee daily property management tasks and provide executive-level support to ensure smooth operations and high-quality guest experiences. This role is ideal for candidates with short-term rental or property management experience who are proactive and thrive in a fast-paced environment. Key Responsibilities - Manage daily operations of multiple short-term rental properties - Provide executive-level support to leadership, including scheduling, reporting, and correspondence - Coordinate property turnovers, inspections, and maintenance schedules - Serve as the main point of contact for guests, vendors, and internal teams - Proactively identify and resolve operational challenges - Maintain accurate property records and generate performance reports - Implement processes that improve efficiency and service quality - Proficiently use Guesty as the main operational tool - Monitor inventory daily and facilitate supply ordering as needed - Handle guest inquiries via phone and chat - Manage Google reviews and update property pricing based on market trends Required Qualifications - 1+ year of property management or short-term rental experience - Proficiency in using Guesty - Strong English communication, organizational, and problem-solving skills - Highly proactive, self-starter, has strong attention to detail - Reliable remote work setup Work-From-Home Requirements: - Device: Intel i5 + 8 GB RAM minimum - 100 Mbps internet - Backup device, internet, and power supply Preferred Qualifications - Experience with U.S. short-term rental accounts - Proficiency with property management tools (e.g., Guesty) - Excel/reporting skills Why Join SmartScale360? Join a supportive, high-energy team, grow your career, and play a key role in ensuring our properties and guest experiences are world-class. Apply now and help us raise the standard in short-term rental management!