Join a supportive team, grow your career, and play a key role in ensuring patients receive the care they need. Apply now and help us make home care seamless for U.S. clients!
US Healthcare Scheduling Coordinator
Location
USA Timezones
Posted
17 days ago
Salary
₱40K / month
Seniority
Mid Level
No structured requirement data.
Job Description
US Healthcare Scheduling Coordinator
SmartScale360
Role Description SmartScale360 is actively hiring a US Healthcare Scheduling Coordinator to support our growing home care clients across the United States. If you have experience in healthcare scheduling, home care scheduling, patient coordination, caregiver scheduling, workforce management, or staffing coordination, we'd love to hear from you. - Schedule and coordinate caregiver shifts for US home care clients - Monitor attendance, call-offs, and schedule adherence - Fill open shifts and ensure continuous patient coverage - Coordinate shift changes and caregiver replacements - Communicate with caregivers, patients, clients, and internal teams - Maintain accurate records within scheduling platforms - Generate scheduling, staffing, and attendance reports - Support daily workforce management and scheduling operations Qualifications - At least 1 year of experience in Healthcare Scheduling, Patient Coordination, Workforce Management, Dispatching, Staffing Coordination, or Home Care Scheduling - Experience supporting US Healthcare, Home Care, Staffing, Healthcare BPO, or Medical Accounts - Excellent English communication skills - Strong organizational and multitasking abilities - Experience using scheduling or workforce management software - Reliable work-from-home setup Requirements - Device: Intel i5 + 8 GB RAM minimum - 100 Mbps internet - Backup device, internet, and power supply Preferred Qualifications - Experience supporting US Home Care agencies - Experience with WellSky, AxisCare, ClearCare, CareSmartz360, NICE, Verint, or similar scheduling platforms - Experience handling caregiver scheduling and patient coordination - Strong Microsoft Excel and reporting skills Benefits - 10 days PTO - Annual Appraisal - Career Growth Opportunities - Healthcare Benefits Important Note To help streamline the hiring process, candidates are encouraged to secure an NBI Clearance upon application to avoid delays during client matching. Why Join SmartScale360? Join a supportive team, grow your career, and play a key role in ensuring patients receive the care they need. Apply now and help us make home care seamless for U.S. clients!
Related Guides
Related Categories
Related Job Pages
More Therapist Jobs
Accounts Receivable Specialist – Physical Therapy, Medical Billing, EHR
Raintree SystemsThe Most Powerful, Flexible EMR For Therapy and Rehab
• Ensure accurate, compliant, timely billing and appropriate reimbursement for multispecialty medical professional services from various insurance payers and patients • Prepare and re-submit clean claims to various insurance companies either electronically or by paper in accordance with specific payer guidelines and/or contract requirements • Analyze and correct first pass rejected claims for completeness and accuracy of information for second pass clean claim submission • Research and perform all primary and secondary billing claim status follow up activities for assigned insurance plans • Review, evaluate and process all claim appeals through resubmission to insurance carriers with complete and accurate supporting documentation required • Research and recommend any customer account adjustments and/or write-offs to the Manager based upon collectability of account with insurance carrier or patient • Recognize and report claims problems, errors, and discrepancies to management in order to proactively identify and effectively resolve billing trends in a timely manner • Generate and submit monthly patient balance due statements to customers as dictated by the explanation of benefits received from their insurance carrier • Reviewing patient accounts, identifying delinquent accounts, and collecting overdue payments • Answering patient questions about billing and payments • Investigating and/or directing patient inquiries or complaints to the appropriate staff member
Integrative Learning Therapist
Atelier für Integrative LerntherapieDas Atelier für Integrative Lerntherapie ist ein professionelles Bildungsinstitut in den Bereichen Integrative Lerntherapie, Lerncoaching und Fortbildung.
Role Description Das Atelier für Integrative Lerntherapie kümmert sich um sämtliche Belange des Lernens. Wir sind ein professionell aufgestelltes Berliner Institut in den Bereichen Integrative Lerntherapie, Lerncoaching und Fortbildung. - Ich suche Integrative Lerntherapeuten, LRS-Trainer, Rechenschwäche-Trainer, AD(H)S-Trainer (d, w, m) auf der Grundlage einer freiberuflichen und honorarbasierten Mitarbeit. - Das Honorar beträgt für Lerntherapie 50,00 € (für 60 min). Sollten Sie über eine vom FiL, BVL, DPD oder BLT anerkannte Ausbildung in Integrativer Lerntherapie verfügen, fällt das Honorar höher aus. - Ein Auftrag dauert typischerweise 6 Monate, häufig auch ein Jahr oder länger. - Das Lerntherapie findet wöchentlich zu einem von Ihnen mit dem Kunden abgesprochenen Termin statt. Demgemäß können Sie Ihre Zeit frei einteilen. - Sie entscheiden frei über die Anzahl der Aufträge, die Sie übernehmen möchten. - Sie planen die Inhalte der Arbeit selbständig, können jedoch jederzeit Unterstützung und Materialien der Institutsleitung anfordern. - Sie erhalten wertvolle Anregungen und kollegialen Austausch durch eine regelmäßig angebotene Supervision. Qualifications - Bitte schicken Sie den Nachweis über Ihre erworbenen Qualifikationen bzw. über einschlägige Erfahrungen. - Freude und Engagement, Kinder & Jugendliche in ihrem Lernprozess zu begleiten. - Eltern gerne als Kooperationspartner gewinnen. - Selbst gehörigen Spaß am Lernen mitbringen. Benefits - Bewerber:innen aus Berlin und Umgebung bevorzugt! - Regelmäßige Supervision. - Gründliche Einarbeitung. - Lernmaterialien werden gestellt. - Es werden nur Bewerbungen mit entsprechenden Nachweisen berücksichtigt! Company Description Das Atelier für Integrative Lerntherapie ist ein professionelles Bildungsinstitut in den Bereichen Integrative Lerntherapie, Lerncoaching und Fortbildung.
Kidney Care Specialist
Fresenius Medical CareCreating a future worth living. For patients. Worldwide. Every day.
Title: Kidney Care Specialist Location: Salt Lake City, UT, USA Full-time Job Description: Help patients navigate chronic kidney disease before dialysis through education, care coordination, and ongoing support. This field-based role partners closely with nephrology providers to improve patient outcomes, address care gaps, and connect patients with the resources they need to make informed treatment decisions. Ideal for professionals passionate about patient advocacy, relationship building, and making a meaningful impact in kidney care. The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. Hourly Rate: $17-30 PURPOSE AND SCOPE: The Kidney Care Specialist (KCS) supports patients with Chronic Kidney Disease (CKD) and End Stage Renal Disease (ESRD) by driving early education adoption, care navigation, and engagement through a combination of field-based physician and community outreach and virtual patient support. This role bridges the gap between diagnosis and informed treatment choice, ensuring patients receive timely, consistent education and support across the kidney care continuum. Deployment may vary by market need and may include field-based, virtual, or hybrid responsibilities. PRINCIPAL DUTIES AND RESPONSIBILITIES: - Provide virtual care navigation to CKD and ESRD patients regarding kidney disease progression, treatment options (including home modalities and transplantation), and self-management strategies using approved digital platforms. - Conduct scheduled and on-demand virtual or in-person patient interactions (video, phone, and electronic communication) to assess patient needs, readiness, barriers, and preferences. - Collaborate with nephrologists, advanced practice providers, care teams, and internal partners to support coordinated patient care and appropriate referrals. - Build and maintain strong working relationships with nephrologists, advanced practice providers, clinical managers, care coordinators, and practice staff to support aligned Kidney Care Advocate and value-based care objectives. - Partner with internal stakeholders (KCA leadership, Value Based Care Health teams, operations, clinical, and market development) to ensure consistent messaging, coordinated workflows, and patient follow-through. - Serve as a trusted resource to referring practices by providing timely communication, education updates, and patient status as appropriate - Document patient interactions, education provided, and outcomes accurately and timely in designated systems (e.g., Salesforce, EMR, or other approved platforms). - Support referral workflows by ensuring patients are appropriately educated, tracked, and followed through the kidney care continuum. - Utilize virtual tools, dashboards, and reports to track patient engagement, outcomes, and program performance, escalating concerns as appropriate. - Participate in the development, evaluation, and continuous improvement of virtual education materials, documentation, and on-demand content. - Maintain up-to-date knowledge of kidney disease, treatment modalities, and Fresenius Kidney Care programs to ensure consistent, compliant education. - Identify patient barriers to care (social, logistical, educational) and connect patients with appropriate internal or external resources. - Support quality, safety, and compliance initiatives by adhering to all regulatory, privacy, and documentation standards. - Participate in team meetings, training sessions, and performance reviews as required. - Support patients longitudinally, reinforcing education, and navigating next steps in collaboration with the care team. - Perform other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: - Role may be field-based, virtual, or hybrid depending on market needs. - Field-based roles may require extensive local or regional travel. - Valid driver’s license with reliable transportation and the ability to travel extensively within the assigned market. - Travel to regional business units, corporate meetings, and on-site training will be required. - Extensive regional travel to physician groups, healthcare locations, and associate home base. - Must be willing to work occasionally in the evening and weekends, as needed. - Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. - Prolonged periods of sitting and computer use. - Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. SUPERVISION: - No direct supervisory responsibilities. - Works under the guidance of Kidney Care leadership and in close collaboration with clinical and operational teams. EDUCATION AND REQUIRED CREDENTIALS: - High School diploma or G.E.D. required; 3-5 years clinical background preferred - Relevant licensure or certification preferred, as applicable. EXPERIENCE AND SKILLS: - Minimum 1-3 years of experience in kidney care, chronic disease management, or related healthcare fields. - Experience working with CKD, ESRD, dialysis, or chronic disease populations preferred. - Prior experience delivering virtual or telephonic patient education is strongly preferred. - Strong communication skills with the ability to explain complex clinical concepts in a clear, patient-friendly manner. - Demonstrated ability to engage patients remotely and build trust in a virtual environment. - Strong organizational and time-management skills with the ability to manage a virtual caseload. - Proficiency in Microsoft Office applications and experience with CRM systems (e.g., Salesforce) and/or EMRs. - Excellent verbal and written communication and presentation skills. - Comfort with digital platforms, virtual meeting tools, and data-driven workflows. - Valid driver’s license with reliable transportation and the ability to travel within the assigned market. - Ability to work autonomously but collaboratively on a team Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors
Scheduling & Workflow Coordinator
Traveling with MchailaApplicants must be citizens of the United States, United Kingdom, Australia, Spain, Mexico, or LATAM regions.
Role Description We're looking for an organized and proactive Scheduling & Workflow Coordinator to support daily operations by managing schedules, coordinating tasks, and ensuring processes run efficiently from beginning to completion. This fully remote opportunity is ideal for someone who thrives on structure, clear communication, and keeping projects on track. In this role, you'll use established systems, tools, and training to support clients and internal workflows while working independently and maintaining high standards of accuracy and professionalism. - Coordinate appointments, timelines, and key deadlines - Oversee workflow progress to ensure tasks are completed accurately and on time - Communicate with clients and team members to gather and confirm details - Track updates, monitor outstanding items, and follow up as needed - Maintain organized digital records and documentation - Identify ways to improve efficiency and maintain smooth operations Qualifications - Strong organizational and communication skills - Ability to manage multiple tasks and prioritize effectively - Experience in scheduling, administrative coordination, workflow management, or customer support (preferred, not required) - Comfortable working independently in a remote setting - Detail-focused, dependable, and tech-savvy - Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM Benefits - Fully remote flexibility - Structured onboarding and ongoing support - Clear processes and systems designed for success - Long-term growth opportunities within a collaborative team


