SkyCell AG

• Own the strategy and roadmap for real-time cold-chain operations and product release • Collaborate with cross-functional teams, including engineering, sales, and marketing, to bring products to market successfully • Conduct market research to identify trends, opportunities, and competitive threats in the industry • Define and prioritise product features and requirements based on customer feedback and business objectives • Manage the product lifecycle from concept to launch • Align with other product managers to create joint offerings for SkyCell customers • Ensure compliance with industry regulations and standards throughout the product development process • Work closely with key collaborators to leverage their expertise and insights in the pharma sector • Analyse product performance metrics and make data-driven decisions to enhance user satisfaction and business outcomes • Engage with customers and stakeholders to gather feedback and foster strong relationships

**What You'll Do:** - Develop product strategies that align with the company's vision and the specific needs of life sciences - Own product discovery end-to-end — running customer and market research, validating assumptions, and turning insights into validated product bets - Shape the future of SkyCell’s data ecosystem, building out supplier capabilities data into broader, more generic data products - Collaborate with cross-functional teams, including engineering, sales, and marketing, to bring products to market successfully - Define and prioritize product features and requirements based on customer feedback and business objectives - Manage the product lifecycle from concept to launch - Align with other product managers to create joint offerings for SkyCell customers - Work closely with key collaborators to leverage their expertise and insights in the life sciences sector - Analyse product performance metrics and make data-driven decisions to enhance user satisfaction and business outcomes - Engage with customers and stakeholders to gather feedback and foster strong relationships

• Lead the implementation of a Shared Design Library with reusable React components, design tokens (colors, typography, spacing), and UX patterns used across applications • Define the foundations of the library: naming conventions, versioning strategy, theming, accessibility standards (WCAG), and contribution guidelines • Set up and maintain component documentation (Storybook, MDX) with usage guidelines and live examples • Establish governance for proposing, reviewing, deprecating, and evolving components in partnership with UI/UX Designers and QA. • Define and implement a testing framework/strategy: component unit tests, visual regression, accessibility checks, and integration tests • Collaborate with Product Designers to translate guidelines into tokenized, testable components, ensuring consistency across apps • Integrate the library into CI/CD pipelines with automated builds, tests, visual regression, and versioned releases • Write clean, maintainable, scalable code in TypeScript and React, building responsive, reliable, and secure web applications • Own feature development from idea to deployment, aligning closely with product, design, backend, QA, and BA teams • Review code, challenge assumptions, and help raise the technical bar across the team • Mentor less experienced engineers and support team growth through technical guidance • Help shape frontend architecture and long-term decisions (modularity, patterns, performance)

• Design, develop, and maintain backend features in the Validaide platform • Own and improve services, tools, and processes to ensure operational excellence • Collaborate with QA, product owners, and fellow developers to deliver secure and maintainable features • Write clean, well-documented code and participate in code reviews • Develop and maintain automated tests using PHPUnit and Behat • Create and update technical documentation for new and existing systems • Optimise performance and scalability of the application • Ensure compliance with regulatory standards such as FDA 21 CFR Part 11 and EU GMP Annex 11

**What You'll Do:** This is a highly cross-functional role that combines solution engineering, account growth management, customer engagement and strategic relationship management. Grow Existing Customers - Become the trusted commercial partner for assigned customers. - Build long-term relationships and ensure customers continue to realize value from SkyCell solutions. - Conduct regular business reviews and identify opportunities for growth. - Proactively manage risks to customer retention and satisfaction. - Drive expansion through new use cases, geographies, products and business units. - Work closely with Customer Success to deliver solution, satisfaction and meet customer expectations on solutions. - Turn successful customers into advocates and references. Support winning New Business - Partner with Business Development teams on strategic sales opportunities. - Understand customer challenges and translate them into compelling solutions. - Build business cases and value propositions that help customers make decisions. - Engage senior stakeholders across operations, procurement, quality and supply chain functions. - Help accelerate sales cycles and improve win rates. - Coordinate with product, pricing and commercial teams to deliver winning solutions.

• Develop and communicate a compelling long-term product vision and narrative • Align leadership and teams around clear priorities and outcomes • Simplify complexity into clear strategic direction • Define and lead a cohesive product strategy across hardware, software, and IoT-enabled solutions • Transform the product landscape into a clear, scalable portfolio and platform strategy • Drive prioritisation across competing demands, balancing customer needs, technical feasibility, and business impact • Manage strategic partnerships with external partners • Connect product decisions to commercial outcomes (revenue, adoption, retention, pricing models) • Partner closely with commercial teams to define value propositions and monetisation strategies • Strengthen product-market fit and accelerate customer adoption across segments • Ensure seamless integration between physical containers, IoT infrastructure, and digital platforms • Shape products that combine device, connectivity, and data intelligence into a unified customer and user experience • Leverage real-time data, analytics, and AI to create actionable, high-value insights for customers • Lead and develop a team of Product Managers and Product Owners • Create clarity in roles, decision-making, and ways of working • Foster a culture of collaboration, accountability, and continuous learning • Act as a key partner to the CTO and engineering leadership • Bridge gaps between engineering, hardware, commercial, and operations teams • Ensure product teams remain deeply connected to customer needs

Role Description Join our IoT team and help power the data backbone of SkyCell's temperature-sensitive supply chain solutions. As a Backend Engineer, you'll be responsible for building and maintaining the services that ingest, process, and expose data from thousands of connected devices around the world. Working closely with Product, Firmware, QA, and Platform teams, you'll design scalable backend solutions, improve data quality and observability, and ensure the reliable flow of critical IoT data across our ecosystem. Our IoT team owns the connected layer of the platform - the trackers, gateways, and ingestion systems that turn shipments and equipment into real-time, actionable data for our customers and for the platforms built on top of our data. What You'll Do: - Work with product, firmware, and downstream stakeholders to turn requirements into a clear plan of work - Design and implement backend services in Java for ingesting and exposing IoT data from trackers, gateways, and third-party feeds - Work across our data and messaging stack: Cosmos DB, Cassandra, Kafka, and Azure Functions, deployed via Docker - Build and maintain CI/CD pipelines for backend services and test infrastructure - Author BDD test suites in Cucumber and partner with QA on a shared cross-team E2E testing approach - Contribute to observability through Grafana dashboards and alerting - Investigate issues across the data flow, from device telemetry to consumer APIs - Collaborate with firmware, QA, and downstream platform teams on data contracts and quality Qualifications - Bachelor's degree in Computer Science, Software Engineering, or related - Production backend engineering experience in Java (Spring Boot or equivalent) - Comfortable scripting in Python or a similar language for tooling and automation - Strong written and spoken English - Strong sense of ownership: takes a vague request and returns a clear plan - Comfortable operating across analysis, implementation, and quality - Pragmatic about trade-offs and able to defend scoping decisions with evidence - Quality-minded by default - treats tests, observability, and clear scope as part of "done" - Effective written communicator, which matters in a distributed setting Benefits - Flexibility & Balance: Flexible working hours and work-life balance allow you to tailor work to fit your life. - Recognition & Growth: Opportunities for career advancement in a company that values your contributions. - Remote role with opportunities for ad hoc face-to-face interactions to inspire collaboration amongst a globally diverse team. - Company-wide Events: Join us for company events to celebrate successes, build teams, and share our vision. Plus, new joiners experience SkyWeek, our immersive onboarding program. - Generous Maternity & Paternity Leave: Support for new parents with competitive maternity and paternity leave. - Annual Leave & Bank Holidays: Enjoy a generous annual leave package, plus local bank holidays to recharge and unwind. Ready to Make an Impact? We’re not just offering a job; we’re offering a chance to be part of something bigger. At SkyCell, you’ll help build a future where pharmaceutical delivery is efficient, sustainable, and transformative. How to Apply Simply click ‘apply for this job’ below! We can’t wait to meet you and discuss how you can contribute to our mission! Please note, we are unable to consider applications sent to us via email. If you have any questions, you can contact our Talent Team (talent@skycell.ch). SkyCell AG is an equal opportunity employer that values diversity and is committed to creating an inclusive environment for all. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, gender identity, age, disability, or any other legally protected characteristic. For this position, if you are not located in, or able to relocate (without sponsorship) to one of the above locations, your application cannot be considered.

What You'll Do: - Collaborate with business teams and stakeholders to analyse, improve, and automate company processes - Elicit, gather, and document requirements, translating them into clear functional specifications - Develop and maintain user stories, use cases, process flows, and activity diagrams to ensure shared understanding - Assess the business impact of technical decisions and verify alignment with strategic goals - Collaborate with the team and stakeholders to shape the product roadmap and prioritize features - Provide guidance and clarification to development teams throughout the delivery lifecycle - Support quality assurance efforts by reviewing test cases and assisting with validation - Contribute to testing strategies for automation and non-functional requirements - Act as a triage expert for incoming requests, bugs, and improvement opportunities - Resolve technical issues and remove cross-functional blockers as they arise - Manage projects with defined milestones and deliverables, ensuring progress and risks are communicated effectively - Create documentation and training materials for end users to support new functionality adoption

Role Description Are you passionate about collaborating with business teams and stakeholders to analyse, improve, and automate processes? Do you thrive in a dynamic environment where your expertise shapes the quality culture and enhances product reliability? If so, join us as a Business Analyst and play a vital role in our mission. Be a part of our team and help us deliver innovative solutions that make a real impact. What You'll Do: - Collaborate with business teams and stakeholders to analyse, improve, and automate company processes - Elicit, gather, and document requirements, translating them into clear functional specifications - Develop and maintain user stories, use cases, process flows, and activity diagrams to ensure shared understanding - Assess the business impact of technical decisions and verify alignment with strategic goals - Collaborate with the team and stakeholders to shape the product roadmap and prioritize features - Provide guidance and clarification to development teams throughout the delivery lifecycle - Support quality assurance efforts by reviewing test cases and assisting with validation - Contribute to testing strategies for automation and non-functional requirements - Act as a triage expert for incoming requests, bugs, and improvement opportunities - Resolve technical issues and remove cross-functional blockers as they arise - Manage projects with defined milestones and deliverables, ensuring progress and risks are communicated effectively - Create documentation and training materials for end users to support new functionality adoption Qualifications - Bachelor’s degree in Computer Science, Information Technology, Business, or related field; or equivalent experience - 4+ years of experience in Business Analysis, Product Analysis, or a related role - Demonstrated ability to gather, document, and translate requirements into actionable deliverables - Proven experience working closely with technical teams and understanding system-level impacts, with a solid understanding of integrations, APIs, and data flows - Strong problem-solving and troubleshooting skills, with the ability to manage complex cross-functional dependencies - Hands-on experience facilitating workshops, interviews, and stakeholder sessions - Excellent communication and presentation skills, with the ability to articulate complex issues to both technical and non-technical audiences - Familiarity with Agile/Scrum methodologies and backlog management tools (e.g., Jira, Confluence). Experience with product ownership or product strategy is a benefit - Knowledge of process modelling techniques (e.g., BPMN, UML). Ability to define KPIs and measure product or project impact is a plus - Detail-oriented with a strong commitment to accuracy and quality - Professional certifications, such as CBAP, PMI-PBA, CSPO, or their equivalent, are an advantage Benefits - ⚡ Flexibility & Balance: Flexible working hours and work-life balance allow you to tailor work to fit your life - 🌟 Recognition & Growth: Opportunities for career advancement in a company that values your contributions - 💼 Remote role with opportunities for ad hoc face-to-face interactions to inspire collaboration amongst a globally diverse team - 🎉 Company-wide Events: Join us for company events to celebrate successes, build teams, and share our vision. Plus, new joiners experience SkyWeek, our immersive onboarding program - 👶 Generous Maternity & Paternity Leave: Support for new parents with competitive maternity and paternity leave - 🏖️ Annual Leave & Bank Holidays: Enjoy a generous annual leave package, plus local bank holidays to recharge and unwind Company Description At SkyCell, we're on a mission to change the world by revolutionizing the global supply chain. Our cutting-edge temperature-controlled container solutions are designed to ensure the safe and secure delivery of life-saving pharmaceuticals, with sustainability at the core of everything we do. We’re a fast-growing, purpose-driven scale-up where you’ll make an impact, feel empowered, and thrive in a diverse, innovative environment. Why SkyCell? - 🌱 Purpose-Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare - 🚀 Innovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation - 🌎 Stronger Together: Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way - 💡 Growth Opportunities: We believe in investing in our people – continuous learning and development are key pillars of SkyCell - 🏆 Award-Winning Culture: Join a workplace recognized for its commitment to excellence with a ‘Great Place to Work’ award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being

**What You'll Do:** - Analyse large-scale time-series, sensor, and operational datasets using Python and PySpark - Detect trends, anomalies, and performance deviations across distributed data sources - Quantify data correlations and correction factors to improve measurement accuracy and reliability - Build and optimize complex SQL and SparkSQL queries to deliver ad-hoc insights - Design reusable data pipelines and automations for monitoring and data quality checks - Automate KPI aggregation from APIs, databases, and external systems - Standardize analytical workflows and data-processing practices across teams - Curate and prepare datasets for AI, machine learning, and RAG-based applications - Design and maintain interactive BI dashboards and self-service reporting solutions - Support root-cause investigations and provide rapid analytical support during operational incidents - Collaborate with cross-functional stakeholders to translate business needs into scalable data solutions - Act as a technical advisor for analytics best practices, tooling, and data-driven decision-making