Safe. Secure. Sustainable.
Strategic Account Manager
Location
United Kingdom
Posted
4 days ago
Salary
0
Seniority
Senior
Job Description
Strategic Account Manager
SkyCell AG
**What You'll Do:** This is a highly cross-functional role that combines solution engineering, account growth management, customer engagement and strategic relationship management. Grow Existing Customers - Become the trusted commercial partner for assigned customers. - Build long-term relationships and ensure customers continue to realize value from SkyCell solutions. - Conduct regular business reviews and identify opportunities for growth. - Proactively manage risks to customer retention and satisfaction. - Drive expansion through new use cases, geographies, products and business units. - Work closely with Customer Success to deliver solution, satisfaction and meet customer expectations on solutions. - Turn successful customers into advocates and references. Support winning New Business - Partner with Business Development teams on strategic sales opportunities. - Understand customer challenges and translate them into compelling solutions. - Build business cases and value propositions that help customers make decisions. - Engage senior stakeholders across operations, procurement, quality and supply chain functions. - Help accelerate sales cycles and improve win rates. - Coordinate with product, pricing and commercial teams to deliver winning solutions.
Job Requirements
- What You'll Bring:**
- Background: technical sales, account management, customer success, solution engineering, business development or enterprise sales. Organised, proactive, structured, process-driven.
- Comfortable navigating complex customer environments.
- Experienced handling complex solutions.
- Data driven approach to analyse and deliver appropriate solution to meet customer needs.
- Comfortable to aggregate data to deliver customer biz reviews.
- Strong ability to build relationships and influence stakeholders.
- Excellent communication, presentation and problem-solving skills.
- Preferably with experience in logistics or cold chain.
- French or German speaking would be advantageous.
Benefits
- What's In It For You?**
- ⚡ Flexibility & Balance: Flexible working hours and work-life balance allow you to tailor work to fit your life.
- 🌟 Recognition & Growth: Opportunities for career advancement in a company that values your contributions.
- 💼 Hybrid Workplace: Modern workspaces (in Zurich, Zug and Hyderabad as well as our Skyhub in Basel) and a remote-friendly culture to inspire collaboration amongst a globally diverse team.
- 🎉 Company-wide Events: Join us for company events to celebrate successes, build teams, and share our vision. Plus, new joiners experience SkyWeek, our immersive onboarding program.
- 👶 Generous Maternity & Paternity Leave: Support for new parents with competitive maternity and paternity leave.
- 🏖️ Annual Leave & Bank Holidays: Enjoy a generous annual leave package, plus local bank holidays to recharge and unwind.
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