SimScale GmbH

Role Description We are hiring a Director Strategic Accounts to combine the rigor of top-tier consulting with the drive to win multi-million-dollar deals at the world's largest industrial customers. You will work directly with C-level executives in automotive, aerospace, industrial equipment, electronics, medical devices, and energy - shaping AI-driven engineering transformation programs that reset how the products of tomorrow are designed. - Be the founding member of SimScale's strategic enterprise sales function. - Own and run strategic transformation programs at Forbes Global 2000 industrial enterprises. - Partner directly with CTOs, Chief Digital Officers, and VPs of Engineering on the shift from simulation-as-validation to AI-as-design. - Build the C-level engagement playbook - and the team underneath it as the function scales. - Operate at the intersection of strategy, technology, and commercial outcomes, with full visibility to founders and CRO. Qualifications - 5-10 years in strategy or implementation consulting (Porsche Consulting, Siemens Management Consulting, Alten, Capgemini, Accenture, Deloitte, McKinsey, BCG, Bain, Roland Berger, or similar). - Demonstrated industrial-sector experience (auto, aerospace, industrial equipment, electronics, medical devices, energy). - Track record originating and shaping multi-million-dollar transformation projects with C-level stakeholders. - Strong executive presence; consultative selling instincts (not a pure quota-carrying enterprise seller). - Mission-motivated, founding-member energy: you build the playbook, you do not wait for it. - English required, German strong plus; willing to travel across Europe and to the US for key accounts. Benefits - A founding-member seat at a category-defining engineering AI company. - Direct line to founders (CEO, COO) and CRO. No corporate filter. - The chance to build and lead a function rather than slot into one. - Competitive senior consulting compensation, equity upside, and full benefits. - Multicultural team (35+ nationalities), flexible work, relocation and visa support. Company Description SimScale - revolutionising the way engineers design and validate their products.

Role Description We are hiring a Director Strategic Accounts to combine the rigor of top-tier consulting with the drive to win multi-million-dollar deals at the world's largest industrial customers. You will work directly with C-level executives in automotive, aerospace, industrial equipment, electronics, medical devices, and energy - shaping AI-driven engineering transformation programs that reset how the products of tomorrow are designed. - Be the founding member of SimScale's strategic enterprise sales function. - Own and run strategic transformation programs at Forbes Global 2000 industrial enterprises. - Partner directly with CTOs, Chief Digital Officers, and VPs of Engineering on the shift from simulation-as-validation to AI-as-design. - Build the C-level engagement playbook - and the team underneath it as the function scales. - Operate at the intersection of strategy, technology, and commercial outcomes, with full visibility to founders and CRO. Qualifications - 5-10 years in strategy or implementation consulting (Porsche Consulting, Siemens Management Consulting, Alten, Capgemini, Accenture, Deloitte, McKinsey, BCG, Bain, Roland Berger, or similar). - Demonstrated industrial-sector experience (auto, aerospace, industrial equipment, electronics, medical devices, energy). - Track record originating and shaping multi-million-dollar transformation projects with C-level stakeholders. - Strong executive presence; consultative selling instincts (not a pure quota-carrying enterprise seller). - Mission-motivated, founding-member energy: you build the playbook, you do not wait for it. - English required, German strong plus; willing to travel across Europe and to the US for key accounts. Benefits - A founding-member seat at a category-defining engineering AI company. - Direct line to founders (CEO, COO) and CRO. No corporate filter. - The chance to build and lead a function rather than slot into one. - Competitive senior consulting compensation, equity upside, and full benefits. - Multicultural team (35+ nationalities), flexible work, relocation and visa support. Company Description SimScale - revolutionising the way engineers design and validate their products.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Customer Success team at SimScale is at the heart of our mission: making high-fidelity engineering simulation accessible to everyone, everywhere. We don’t just manage accounts; we act as strategic partners to some of the world’s most innovative engineering teams. As a Strategic Customer Success Manager, you will be the commercial and strategic lead for a dedicated cohort of customers. In this high-impact, quota-carrying role, you function as the "CEO of your book of business," driving the entire post-sales lifecycle. You will be responsible for ensuring that SimScale is not just a tool, but a critical driver of our customers' product development success. By bridging the gap between technical engineering requirements and corporate business objectives, you will directly influence SimScale’s Net Revenue Retention (NRR) and market leadership. - Strategic Advisory: Act as a trusted advisor to VP, Directors, Executives and Engineering Champions, aligning SimScale’s capabilities with their top-level strategic goals (e.g., reducing time-to-market, cutting prototyping costs). - Portfolio Ownership: Own the end-to-end commercial health of your customer cohort. You are responsible for ARR retention, identifying expansion (upsell/cross-sell) pathways, and delivering accurate revenue forecasts to leadership. - Value Realization: Lead Strategic Business Reviews (SBRs) and QBRs that go beyond usage metrics, focusing on ROI, value realization, and the business impact of CAE adoption. - Risk Mitigation: Proactively identify "at-risk" accounts through data-driven health monitoring and execute sophisticated recovery and mitigation strategies. - Cross-Functional Leadership: Serve as the "Voice of the Customer" internally. You will partner with Product and Engineering to influence the roadmap and collaborate with Marketing to turn successful customers into public advocates and case studies. - Scale & Innovation: Leverage automation and CS best practices to manage your portfolio efficiently, ensuring a high-touch experience through one-to-many strategies where appropriate. Qualifications - A Bachelor’s degree in Engineering (Mechanical, Aerospace, or similar). Direct experience or a deep understanding of CFD, FEA, or Thermal Analysis is highly preferred. - 5+ years in a high-growth SaaS environment, specifically in a technical customer-facing role (CSM, Account Management, or Technical Account Management). - Proven track record of carrying a quota and successfully managing renewals and expansions. You understand the "business of engineering." - Exceptional communication skills with the ability to navigate complex organizational structures and influence senior decision-makers. - You don't just solve tickets; you solve business problems. You are comfortable with CRM data (Salesforce/HubSpot) and use it to drive your strategy. - A "team-first" mentality. You thrive in a "team-selling" environment where you work hand-in-hand with Sales and Technical Account Teams. Benefits - You will join a team where Customer Success is recognized as the primary engine for company growth. - You’ll have the autonomy to build your own strategy for your portfolio. - Opportunity to work with cutting-edge technology that is redefining the CAE industry. Company Description SimScale - revolutionising the way engineers design and validate their products.