Sidetrade

• Own a portfolio of large, complex enterprise customers, engaging at CFO, Finance Director, Shared Services and Transformation Lead level • Act as a strategic O2C and Working Capital advisor, leveraging prior consulting experience to guide customers through business change • Translate AI-driven insights, predictive analytics and automation into clear financial and operational impact (DSO, cash-in, productivity, risk) • Lead value-based success plans, defining ROI, KPIs and success metrics aligned to customer business objectives • Facilitate executive business reviews, customer innovation workshops and value realization sessions • Partner closely with Sales on renewals, upsell and expansion, contributing a strong commercial and value-led narrative • Serve as the voice of the customer, influencing Product and AI roadmap discussions based on enterprise use cases • Proactively identify adoption risks and growth opportunities using customer health data and AI insights

As a Customer Success Manager, you will act as a trusted advisor to enterprise finance leaders, owning executive relationships and ensuring Sidetrade’s AI solutions deliver measurable business value—from cash acceleration to process optimization—driving renewals, expansion, and long-term partnership. About Sidetrade: Sidetrade is an AI company, listed on Euronext Growth, on a mission to revolutionize the way enterprises unlock value from their customers leveraging its Order-to-Cash Intelligence platform and its Data Lake. We’re proud of our 38 nationalities and these diverse perspectives drive our innovation, one team culture and a customer-first mindset. Sidetrade is positioned as a Gartner® Magic Quadrant™ Leader since 2022.  We value passion over perfection. So, if you’re eager to learn and bring great energy, we want to hear from you. Be you. Grow with us.  Curious about Sidetrade? Catch the Sidetrade Inside Out podcast.

• Develop a portfolio of Enterprise customers, hunting for net new business. • Accountable for customer relationship, subscription, contracts renewal and generating additional revenue. • Conduct contract renewal discussions and negotiations.

• Design, build and implement a comprehensive sales enablement program (to include tools, processes, and programs). • You will partner with Sales Leadership to identify knowledge and skills gaps across the company, conduct ongoing needs assessments and roll out targeted programs. • You will be responsible for New Sales onboarding programs. • Designing and implementing metrics to ensure consistent evaluation. • Collaborate with Product Management and Product Marketing to develop and launch sales enablement programs. • Ensure skills, knowledge, and sales readiness of sales organization. • Craft and run sales enablement tools and enablement materials that support the sales force in their revenue-generating efforts. • Identify and spotlight repeatable standard methodologies for rapid dissemination across the field. • Build and own the sales enablement content in our Learning Management System (Sidetrade Academy). • A passion for building new enablement tools/programs and uncovering untapped enablement potential.

About Sidetrade (www.sidetrade.com)  Sidetrade is a SaaS company, listed on Euronext Growth, on a mission to revolutionize the way large enterprises unlock value from their customers leveraging its AI-powered Order-to-Cash solutions. Positioned as a Gartner® Magic Quadrant™ Leader since 2022, with a strong growth trajectory across North America and Europe, we’re proud of our global team made up of 27 nationalities with diverse perspectives that drive our innovation, #OneTeam culture and a customer-first mindset.  We value passion over perfection—so if you’re eager to learn and bring the right energy, we want to hear from you. Be you. Grow with us.  Curious about Sidetrade? Catch the Sidetrade Inside Out podcast.

• Are you a sales person with high ambition who loves the thrill of bringing in new business and the excitement of closing deals? • We are looking for a Regional Sales Manager who is an enterprise sales professional who thrives in a high‑energy environment, someone who loves chasing targets, winning deals, and being part of a team that celebrates every success together. • Sidetrade is positioned as a Gartner® Magic Quadrant™ Leader since 2022. • We value passion over perfection. So, if you’re eager to learn and bring great energy, we want to hear from you.