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Athena IDX Trainer
Location
United States
Posted
35 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Athena IDX Trainer
Shyft6
Role Description This is a remote position. Hiring a contract Athena IDX Front-End Trainer for a 6 month contract. This is a fully remote position. We are seeking experienced Athena IDX Back-End Trainers to support training initiatives within a healthcare environment. This role will focus on delivering end-user training for back-end revenue cycle functions, ensuring users are confident in system workflows related to billing, claims, and financial operations. - Deliver instructor-led and virtual training sessions for back-end users on the Athena IDX platform - Train staff on workflows including billing, claims processing, payment posting, adjustments, and accounts receivable follow-up - Customize training materials to align with client workflows and system configurations - Provide hands-on support and guidance to end users during and after training sessions - Collaborate with project teams to understand system updates and training needs - Assist in developing and updating training documentation, job aids, and user guides - Support go-live activities, including at-the-elbow support as needed - Gather feedback from users and stakeholders to improve training effectiveness - Ensure training aligns with revenue cycle best practices and operational goals Qualifications - Experience delivering training on Athena IDX (also known as GE Centricity Business / IDX) - Strong knowledge of back-end revenue cycle workflows such as billing, claims, and accounts receivable - Experience conducting instructor-led and/or virtual training sessions - Excellent communication and presentation skills - Ability to engage and support end users with varying levels of technical proficiency Company Description
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