Segware

• Your day-to-day will be... • Provide full administrative support to the sales team, from formalizing opportunities to the full completion of the commercial process (including contracts, registrations, documentation, and coordination with the Legal team), ensuring smooth operations, compliance, and allowing the sales team to focus on revenue generation. • Request, monitor, and control new contracts and contract amendments; • Analyze corporate status for new contracts (CNPJ, credit checks such as SERASA, etc.); • Send and follow up on digital signatures until they are fully executed and archived; • Serve as the interface between Sales and Legal, acting as the focal point to clarify contractual clauses and schedule meetings with clients when necessary; • Assist with customer onboarding/registration processes; • Follow through until the sale is fully completed, including updating the product base as needed (for example, adding licenses or removing products when applicable);

• Develop solutions for mission-critical platforms with high availability and high performance • Write clean, testable, efficient code following best practices • Participate in all stages of the product development lifecycle • Ensure projects meet specifications and quality standards • Collaborate with other developers on implementation and troubleshooting • Research alternative approaches and technologies and present them for architectural review to support continuous improvement • Stay up to date with the latest development trends

• Work alongside our environment team, suggesting new technologies or adjustments to the current platform • Focus on the performance and stability of the entire production solution • Participate in creating new environments for new solutions • Analyze the current platform to suggest new approaches that deliver improvements in performance, stability, or cost • Continuously analyze opportunities to reduce the costs of Segware solutions

• Work alongside our environment team, proposing new technologies or adjustments to the current platform • Focus on the performance and stability of the entire production solution • Participate in creating new environments for new solutions • Analyze the current platform to propose new approaches that bring improvements in performance, stability, or cost • Continuously analyze Segware's solutions for potential cost reductions

• Prospecting new clients • Strong negotiation skills • Conduct in-person client visits • Solution-focused approach • Provide post-sales support

• Prospecting new clients • Strong negotiation skills • Conduct in-person visits • Focus on solutions • Support post-sales activities • We expect you to help with prospecting new clients and new business, be results-oriented, and enjoy challenges.

• Prospecção de novos clientes • Habilidade nas negociações • Realizar visitas presenciais • Foco em soluções • Atuar no pós vendas

• Prestar suporte técnico aos clientes através dos meios de comunicação: telefone, e-mail, chat e portal de atendimento • Identificar possíveis problemas e atuar de forma proativa no processo de resolução • Entender as necessidades/dúvidas do cliente e avaliar o impacto em seu negócio, focando na busca de soluções • Acompanhar o desenvolvimento dos chamados até a sua resolução, efetuando a priorização do chamado quando necessário • Apoiar os times internos e clientes no esclarecimento de dúvidas/inconsistências, identificando a causa raiz, com ações e sugestões para tratativa de possíveis inconsistências.

• Develop solutions for mission-critical platforms with high availability and high performance • Write clean, testable, efficient code following best practices • Participate in all stages of the product development lifecycle • Ensure projects comply with specifications • Collaborate with other developers on implementation and troubleshooting • Research alternative solutions and technologies and present them for architectural review to support continuous improvement • Stay up to date with the latest development trends

• Desenvolver soluções para plataformas de missão crítica, alta disponibilidade e alto desempenho • Desenvolvimento com códigos “clean”, testáveis, eficientes e com boas práticas • Participar de todas as etapas do ciclo de desenvolvimento de produtos • Garantir que os projetos estejam em conformidade com as especificações • Participar com outros desenvolvedores no desenvolvimento e solução de problemas • Investigar alternativas e tecnologias e apresentá-las para revisão arquitetônica a fim de apoiar a melhoria contínua • Manter contato com as últimas tendências em desenvolvimento