SciLeads

• Own new ARR and NRR targets, ensuring balanced growth across acquisition, expansion, and retention • Lead and scale the Sales Development, New Business, Account Management, Sales Enablement and Customer Success teams • Partner with the Executive Leadership team to refine GTM strategy, pricing and packaging • Document and operationalise conversion best practices into repeatable playbooks, enabling managers and reps to replicate high-performer behaviours • Build a high-performance culture with clear accountability, coaching frameworks, performance management, and succession planning across all revenue functions • Take overall responsibility for optimising the sales process from lead generation through to close, ensuring effective prospecting, high conversion rates, and strong pipeline coverage • Implement structured forecasting, pipeline management, and quota setting frameworks • Coach managers through deal reviews, live calls and contract negotiations, and own the broader sales training and enablement programme • Personally lead forecast reviews, deal inspections, pipeline analysis and operational cadences to improve win rates, sales velocity and forecast accuracy • Engage with strategic accounts and prospects where needed to support the team and model behaviour • Implement and continuously improve scalable sales methodologies, qualification frameworks and operating processes • Establish clear performance metrics across SDRs, AEs and Managers, driving accountability through data-led coaching and execution • Deliver high gross revenue retention and increase LTV through strong renewal programs and customer advocacy • Increase net revenue retention by setting clear expansion and upsell targets ensuring account plans are in place for all strategic customers • Drive strategic account planning, expansion programs and executive sponsorship initiatives across key customers • Oversee onboarding, adoption and customer health initiatives to ensure long term value realization • Monitor customer health scores and proactively address retention risks • Integrate customer feedback into the overall growth strategy and align customer success activities with revenue objectives • Establish a scalable customer success operating model focused on product adoption, customer outcomes, retention and expansion • Leverage data across teams to identify trends, assess campaign performance, and inform revenue strategies • Report on revenue, customer, and sales metrics to the executive team and board, highlighting insights and recommendations • Ensure CRM discipline (HubSpot), data integrity and visibility across all revenue functions for accurate forecasting and strategic planning • Own forecasting accuracy and build predictable revenue processes with clear visibility into pipeline health, conversion rates, customer retention and expansion performance • Use data to identify bottlenecks across the revenue funnel and implement corrective tactical action plans • Work closely with Marketing to align lead generation campaigns with pipeline targets • Partner with product teams to incorporate customer insights into product development and roadmap planning • Collaborate with finance on revenue forecasting, budgeting, and reporting • Align with People and Talent Acquisition to attract, retain, and develop talent across revenue-generating functions

• Proactively influence the product vision through a strong, user-centred design approach aligned to business goals • Co-create and deliver a design roadmap aligned to product priorities and customer value • Simplify complex, data rich product requirements into clear user journeys, wireframes, and high-fidelity designs • Take full ownership of design outcomes including definition of success metrics and post launch impact • Actively contribute to the evolution of AI-powered features and user experiences • Contribute to and evolve the design system to ensure consistency and scalability across the platform • Lead end-to-end design from problem identification to delivery, ensuring quality and usability that improve engagement and adoption • Collaborate closely with Product, Engineering, and Data teams to deliver seamless user experiences • Design and ship intuitive interfaces for complex, data-driven features and AI-powered modules • Continuously experiment with new AI capabilities to improve speed and quality • Create wireframes, prototypes, and high-fidelity UI designs using modern design tools • Measure and meaningfully improve key product analytics through rapid design iteration and experimentation • Support Product and Commercial teams with design assets for launches and feature releases • Act as a principal design leader within the team, setting standards for quality, consistency, and best practice • Mentor and support a more junior designer, providing regular feedback, guidance, and UX / UI development support • Foster a culture of continuous learning, design excellence, and user-centric thinking • Support onboarding and development of new design team members as the team scales • Communicate design concepts, rationale, and decisions clearly to stakeholders • Advocate for the user at every stage of the product lifecycle • Stay close to customers through participation in interviews, testing, product advisory groups and collaboration with customer-facing teams • Monitor post-launch performance and user behaviour to inform continuous improvement • Represent design within the business and contribute to a strong design culture

• Ownership of the full software development life cycle. • Work with cloud base architecture focusing on scalability and performance. • Address data challenges by implementing robust data engineering practices. • Code quality reviews and team collaboration. • Adopt a customer-first approach: Maintain a strong focus on customer needs and be relentless about delivering value.

• Manage your pipeline of pre-qualified companies and convert them to demos of the market-leading SciLeads SaaS platform • Speak directly with customers via phone call, email, and LinkedIn to arrange demos • Manage and work with the CRM • Work directly with Sales Managers • Be a key part of the sales process and the company’s success

• Proactively influence the product vision through a strong, user-centred design approach aligned to business goals • Co-create and deliver a design roadmap aligned to product priorities and customer value • Simplify complex, data rich product requirements into clear user journeys, wireframes, and high-fidelity designs • Take full ownership of design outcomes including definition of success metrics and post launch impact • Actively contribute to the evolution of AI-powered features and user experiences • Contribute to and evolve the design system to ensure consistency and scalability across the platform • Lead end-to-end design from problem identification to delivery, ensuring quality and usability that improve engagement and adoption • Collaborate closely with Product, Engineering, and Data teams to deliver seamless user experiences • Design and ship intuitive interfaces for complex, data-driven features and AI-powered modules • Continuously experiment with new AI capabilities to improve speed and quality • Create wireframes, prototypes, and high-fidelity UI designs using modern design tools • Measure and meaningfully improve key product analytics through rapid design iteration and experimentation • Support Product and Commercial teams with design assets for launches and feature releases • Act as a senior design leader within the team, setting standards for quality, consistency, and best practice • Mentor and support a more junior designer, providing regular feedback, guidance, and UX / UI development support • Foster a culture of continuous learning, design excellence, and user-centric thinking • Support onboarding and development of new design team members as the team scales • Communicate design concepts, rationale, and decisions clearly to stakeholders • Advocate for the user at every stage of the product lifecycle • Stay close to customers through participation in interviews, testing, product advisory groups and collaboration with customer-facing teams • Monitor post-launch performance and user behaviour to inform continuous improvement • Represent design within the business and contribute to a strong design culture

• Manage your pipeline of pre-qualified companies and convert them to demos of the market-leading SciLeads SaaS platform • Speak directly with customers via phone call, email, and LinkedIn to arrange demos • Manage and work with the CRM • Work directly with Sales Managers • Be a key part of the sales process and the company’s success

• Ownership of the full software development life cycle. • Work with cloud base architecture focusing on scalability and performance. • Data engineering and integration: Manage and wrangle a database with over one billion records, ensuring efficient data handling and aggregation. • Address data challenges by implementing robust data engineering practices. • Project management. • Code quality reviews and team collaboration. • Adopt a customer-first approach: Maintain a strong focus on customer needs and be relentless about delivering value.