SBA Communications

• Identify and develop workflow automation opportunities across Tower Operations, Field Services, New Asset Development, and Strategic Sales to reduce manual effort and streamline workflows. • Design, develop, and maintain robust Robotic Process Automation (RPA) solutions using UiPath, Power Automate, and SharePoint in alignment with business goals. • Collaborate with operational leaders to evaluate repetitive, high-effort tasks and translate them into scalable RPA solutions. • Build dashboards and reporting mechanisms using Power BI to visualize process efficiency, automation performance, and operational impact. • Ensure integration of automation workflows with existing enterprise systems, including ServiceNow, PMDB, and other operational platforms. • Partner with business analysts and IT to ensure data quality, workflow accuracy, and the scalability of automation pipelines. • Support adoption of Microsoft Copilot and other Microsoft 365 tools through guided use cases and lightweight prototypes. • Contribute to an AI-ready culture by documenting workflows, standardizing automation patterns, and identifying future use cases where AI can be layered onto existing processes. • Promote a culture of continuous improvement by monitoring RPA workflows, gathering feedback, and optimizing performance to ensure long-term value and usability. • Assist in creating internal training resources and supporting end-users in leveraging automation tools effectively. • Stay abreast of emerging AI technologies and recommend new tools or frameworks aligned with operational need.

• Ensure a seamless transition and setup for services or products related to Managed WiFi, Distributed Antenna Systems (DAS), and/or Fiber deployment • Coordinate onboarding activities with property owner, SBA construction teams, and Internet Service Provider (ISP) partners • Develop and maintain onboarding documentation, timelines, and status reports to ensure clarity and accountability • Build and sustain strong relationships with key stakeholders, partners, and customers to drive continued collaboration and satisfaction • Serve as the primary point of contact and escalation for assigned customer accounts • Advocate for customers internally by escalating tickets and providing oversight of ISP partner performance • Conduct regular business reviews and proactive check-ins to assess satisfaction and identify growth opportunities • Oversee customer agreements to ensure ongoing compliance with contractual terms and conditions • Process customer-requested change orders accurately and in a timely manner • Assist with Accounts Receivable (AR) collection escalation as needed to support finance operations • Facilitate internal and external meetings to ensure customers are consistently updated on deployment progress • Maintain project trackers and status reports to monitor milestones, timelines, and deliverables • Identify and communicate risks or delays proactively to all relevant stakeholders • Assist in both direct and indirect sales efforts by leveraging strategic partnerships and aligning them with business objectives • Ensure customer information is accurate, current, and complete within the CRM platform • Support the sales team in identifying upsell and cross-sell opportunities within existing accounts

Role Description We are seeking an experienced Cloud and AI professional to join our innovative team. This role blends cloud infrastructure administration with AI agent development, driving the architectural design, deployment, and lifecycle management of intelligent solutions built on Microsoft technologies. The position will focus equally on: - Developing AI-driven conversational agents & automation tools using a modern technology stack. - Managing, securing, and optimizing Azure cloud and mobility environments. - Collaborating closely with AI, Data Analytics, Security, Compliance, and Application Development teams. - Ensuring solutions are reliable, scalable, secure, and aligned with company standards. - Acting as a bridge between technical departments (Data, Security, and Ops). Qualifications - Bachelor’s degree or equivalent experience required; degree in Computer Science, Information Technology, or related field preferred. - 3+ years of experience administering Azure cloud and Microsoft enterprise environments or equivalent experience with another cloud provider. - 3+ years of experience working with Large Language Models, Traditional ML models and AI-enabled solutions. - Strong experience with Azure services including Azure AD, Networking, Security Center, Monitor, and Resource Manager. - Familiarity with Copilot Studio, chatbot frameworks, and APIs. - Working knowledge of traditional .Net development environments (C#, ASP.NET). - Experience with Intune MDM, Azure SSO, and identity management. - Scripting and automation experience using PowerShell, Bash, Azure CLI, or similar tools. - Experience with GitHub & Azure DevOps CI/CD pipelines and cost management practices. - Basic knowledge of Azure Databricks and Azure Synapse Analytics. - Strong troubleshooting, problem-solving, and communication skills. - Experience working in a corporate IT environment preferred. - Proven knowledge of implementing and maintaining DevOps best practices for modern software development lifecycles. - Experience architecting and maintaining cloud infrastructure through Infrastructure as Code (IaC) tooling. - Leading small, agile software development teams for quick iteration and feature improvement. - Ability to regularly interface with and interpret requirements from both internal and external stakeholders. Requirements - Ability to stoop, bend, kneel or crouch. - Ability to stand, walk and sit. - Ability to reach with hands and arms. - Visual ability correctable to 20/20. - Sitting up to 90% of the day. - Ability to respond verbally in an understandable, professional manner in person and over the telephone. - Manual dexterity to input data into the computer and the calculator and operate the equipment listed above. - Ability to lift up to 15 pounds. Benefits - Plan for your future with our Global Ownership Program (Annual RSU awards for eligible employees). - 401K with a generous company match. - Employee Stock Purchase Plan offering company stock at a discount. - Access to a dedicated Health Concierge service for mental wellbeing. - Generous Paid Time Off (PTO) package, paid holidays, and paid volunteer hours. - Tuition reimbursement and support for professional certifications. - Wellness reimbursement program.

Role Description Buscamos innovadores que quieran unirse al equipo dinámico que hace todo esto posible. A través de nuestra presencia global, confiamos en nuestra Agilidad para adaptarnos a los mercados locales y entregar resultados. Sin embargo, nada lo logramos solos. Nuestra cultura se define por el enfoque de “El Equipo Primero”, donde cada persona cuenta y colaboramos con pasión para apoyar los objetivos de nuestros clientes. Operamos con Integridad, asegurando que, sin importar en qué parte del mundo usted se encuentre, sea parte de una empresa que hace lo correcto. Creemos que si ayudás a construirlo, también debés ser parte del éxito. En SBA, los miembros del equipo elegibles tienen la oportunidad de tener una participación en nuestro futuro colectivo. Responsibilities - Supervisar y coordinar contratistas y subcontratistas en campo, garantizando una ejecución segura y conforme a los estándares técnicos de SBA en todas las zonas geográficas del país. - Realizar inspecciones técnicas en sitio para verificar que la ejecución estructural cumpla plenamente con los diseños aprobados, considerando condiciones locales de suelo, clima, accesibilidad y logística. - Documentar y reportar cualquier desviación, no conformidad o cambio identificado durante la ejecución, manteniendo registros detallados y proponiendo soluciones correctivas acordes al contexto regional. - Mantener actualizada la información en la herramienta oficial de SBA, registrando todos los cambios realizados durante la preparación y ejecución de proyectos de capital, asegurando trazabilidad y aprobación formal. - Evaluar la factibilidad constructiva mediante análisis técnico de escritorio, datos recolectados en campo y observaciones en sitio, especialmente en áreas remotas o con infraestructura limitada. - Participar como miembro del comité de evaluación y aprobación del TSSR (Technical Site Survey Report) durante la fase de adquisición de terrenos, aportando criterio técnico para la validación de requerimientos del proyecto. - Asegurar el cumplimiento de todas las políticas y procedimientos internos de la compañía, así como de las normativas ambientales, de salud y seguridad (EHS) y regulaciones locales y municipales. - Evaluar y optimizar el uso de recursos internos y de terceros, considerando costos, tiempos, seguridad y particularidades operativas de cada región. - Mantener comunicación constante con los equipos internos de proyecto, liderazgo local y demás partes interesadas. - Identificar riesgos técnicos, operativos y de seguridad, e implementar planes de acción preventiva en coordinación con el equipo de liderazgo del mercado. - Actualizar los sistemas corporativos con hitos del proyecto, avances de construcción e información relevante. - Ejecutar otras funciones y tareas relacionadas que le sean asignadas. Qualifications - Título universitario en Ingeniería Civil o Ingeniería Estructural. - 1 a 3 años de experiencia en supervisión de construcción de sitios de telecomunicaciones inalámbricas. - Experiencia comprobada en la ejecución y entrega de proyectos de construcción de infraestructura wireless. - Conocimiento sólido de la industria de torres, incluyendo construcción, ingeniería, zoning, contratos y cumplimiento regulatorio. - Experiencia en proyectos ubicados en zonas urbanas, rurales y de difícil acceso es altamente deseable. - Manejo intermedio de Microsoft Office. - Disponibilidad para viajar de forma frecuente y pernoctar fuera de su lugar de residencia, incluyendo traslados largos entre regiones del país. - Licencia de conducir vigente y habilidad comprobada para conducir en carreteras no pavimentadas y condiciones adversas. - Posición remota, con más del 90 % del tiempo en campo, pudiendo requerir estancias prolongadas según la ubicación del proyecto. - Dominio del español (oral y escrito); inglés intermedio deseable. Competencies - Fuerte liderazgo y capacidad para influir positivamente en equipos y socios locales. - Comunicación clara, directa y efectiva con audiencias diversas (equipos internos, proveedores, autoridades locales y comunidades). - Capacidad para resolver problemas y tomar decisiones bajo presión. - Enfoque proactivo en la identificación y mitigación de riesgos. - Alto nivel de organización, disciplina y orientación a resultados. - Adaptabilidad a entornos cambiantes y dinámicos. - Sólidas habilidades interpersonales y capacidad para construir relaciones basadas en confianza. - Excelentes habilidades de conducción y alto nivel de conciencia situacional en diferentes regiones del país.

Role Description The primary function of this position is to support, evaluate, and maintain the integrity and day-to-day operations of the Human Capital Management (HCM) system. This position is also responsible for driving continuous improvement initiatives and identifying areas for optimization and innovation. What You Will Do – Primary Responsibilities - Serve as the HR department’s primary resource, strategic lead, and subject matter expert (SME) in relation to the company’s Human Capital Management (HCM) setup and maintenance. - Support the daily operations of the HCM Systems team inclusive of HCM maintenance, report requests, and timely auditing and processing of data. - Collaborate with human resource process owners to understand the business case for development requests, process improvements, interfaces (internal and external), and enhancements. - Ensure dashboards and reports meet the needs of the HR department. - Review, test, and implement HCM system releases, system upgrades, and patches, and coordinate with IT for the application of upgrades and fixes. - Provide data for all internal and external people data audit requests in a timely & efficient manner. - Perform ongoing audits and maintenance of data feeds between HCM applications and other systems to ensure data is feeding as required. - Translate functional requirements for a business process/application into technical changes within the HCM system. - Maintain data integrity/organizational structure in support of operational needs. - Ensure timely service recovery, root cause analysis, and process changes, as needed. - Create training to support existing system functionality and onboard new HR end-users. - Stay abreast of current HRIS/HCM trends. - Other projects and duties as assigned. Qualifications - Bachelor's degree in Human Resources or related field of study. One year of relevant experience may be substituted for each year of bachelor's degree education. - 3+ years of experience supporting Workday Human Capital Management (HCM) is required, including experience with Core HCM, Time Tracking, Absence, Payroll, and Advanced Compensation configurations, processes, and reporting. - Previous experience supporting end users in Workday HCM, including Time Tracking, Absence, Payroll, and Advanced Compensation, is required. - Prior experience implementing/adding new HRIS modules. - Demonstrated knowledge and intermediate proficiency with Microsoft Applications (Outlook, Word, Excel, PowerPoint, Teams, etc.). Requirements - Ability to stoop, bend, kneel or crouch. - Ability to stand, walk and sit. - Ability to reach with hands and arms. - Visual ability correctable to 20/20. - Sitting up to 90% of the day. - Ability to respond verbally in an understandable, professional manner in person and over the telephone. - Manual dexterity to input data into the computer and the calculator and operate the equipment listed above. - Ability to lift up to 15 pounds. Benefits - Plan for your future with our Global Ownership Program (Annual RSU awards for eligible employees). - A 401K with a generous company match. - Employee Stock Purchase Plan offering company stock at a discount. - Access to a dedicated Health Concierge service. - Generous Paid Time Off (PTO) package, paid holidays, and paid volunteer hours. - Tuition reimbursement and support for professional certifications. - Wellness reimbursement program.

• Assist Manager in developing quality programs with country’s operations and management to ensure compliance with SBA quality programs. • Interpret and communicate requirements of the SBA QMS system. • Prepare related documentation. • Develop and implement required training programs. • Conduct internal ground/tower top quality audits and data analyses required for compliance with defined standards. • Review procedures and quality instructions developed by others to validate content and to ensure compliance and requirements. • Write and revise operating procedures and quality instructions to suit defined requirements and ensure that documentation on file is current and accurately reflects actual operating procedures. • Advise management of ISO status, requirements and issues via written and verbal communication. • Coordinate third party audits of plant operations and standards to determine compliance with SBA requirements. • Other projects and duties as assigned.

Role Description Assist management in the planning and coordination of activities and projects necessary to secure and maintain zoning approvals, provide feasibility and risk analysis for proposed business decisions, and ensure compliance of owned communication facilities. What You Will Do – Primary Responsibilities - Zoning Due Diligence Process for Merger & Acquisition (M&A) Sites - Create and prepare zoning information data forms for all acquired communication towers for review and approval by the Zoning Manager. - Provide zoning assistance to M&A for communication towers proposed for purchase. - Compile existing zoning documentation and/or obtain outstanding zoning documentation from regulatory jurisdictions to complete due diligence. - Coordinate with regulatory jurisdictions to provide solutions to complete zoning due diligence such as final inspections, expired permits and code enforcement issues. - Compose applicable zoning due diligence letter for jurisdictional sign off when zoning documentation is not available. - Establish and maintain the Property Management Database structure page for newly purchased communication facilities and input zoning data. - Maintain “Letter of Appreciation” Program. - Zoning Applications - Project management for sites requiring zoning approval renewals using CRM Zoning software. - Conduct research to obtain appropriate Code of Ordinance requirements for the construction, ongoing collocation or modification opportunities for communication facilities. - Assist with preparation of all necessary zoning applications and supporting documentation including written site description, justification for site plans and sketches, map, photo simulations and public hearing notification. - Coordinate with jurisdiction as necessary. - Prepare drafts of zoning correspondence to jurisdictions. - Requests for zoning information for tower modifications, i.e. Drop/Swap, Lighting Changes, Tower Extensions, and Compound Expansions. - Conduct research to obtain appropriate jurisdiction requirements for proposed changes to include lighting, fencing and permitting requirements. - Additional Compliance Department Responsibilities - Manage the Zoning CRM system for zoning approval renewals and zoning actions. - Manage outside consultants during zoning processes. - Review existing Land Development and Zoning Code regulations from municipalities across the United States. - Perform analysis of wireless telecommunication facilities ordinances. - Assist with conducting site research and prepare analysis report related to zoning and land use viability of tower sites. - Address inquiries from other departments related to planning and zoning matters. - Miscellaneous - Create forms to track status of sites. - Provide administrative assistance such as check requests, Federal Express preparation, etc. - Create electronic copies of non-user friendly jurisdiction zoning applications. - Other projects and duties as assigned. Qualifications - H.S. Diploma/GED; Bachelor’s degree preferred. - 0-2 years customer service/administrative support experience. - Demonstrated knowledge and intermediate proficiency working with Microsoft Office Suite software including Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook. Requirements - Ability to stoop, bend, kneel or crouch. - Ability to stand, walk and sit. - Ability to reach with hands and arms. - Visual ability correctable to 20/20. - Sitting up to 90% of the day. - Ability to respond verbally in an understandable, professional manner in person and over the telephone. - Manual dexterity to input data into the computer and the calculator and operate the equipment listed above. - Ability to lift up to 15 pounds. Work Environment - Office/Cubicle workspace. - Moderate noise level.

Role Description - Interpretar y comunicar los requisitos del Sistema de Gestión de Calidad, así como preparar la documentación relacionada. - Apoyar en el desarrollo e implementación de los programas de capacitación requeridos. - Realizar auditorías internas de calidad (virtuales y del QMS), así como análisis de datos necesarios para el cumplimiento de los estándares definidos. - Colaborar en la revisión de procedimientos e instrucciones de calidad desarrollados por otros, validando su contenido y asegurando el cumplimiento de los requisitos. - Apoyar en la redacción y actualización de procedimientos operativos e instrucciones de calidad, garantizando el cumplimiento de los requisitos establecidos por SBA y los operadores. - Revisar documentos y comunicaciones electrónicas para asegurar el cumplimiento de los requisitos de SBA y de los operadores. - Garantizar la integridad del archivo de datos internos en los mercados dentro del QMS de SBA y en las unidades de red. - Apoyar en la comunicación del estado de cumplimiento de calidad del mercado, requisitos e incidencias a la gerencia, tanto de manera escrita como verbal. - Colaborar en la preparación y comunicación de la información requerida de la empresa, la industria y de clientes específicos para los equipos de campo, mediante comunicación verbal. - Asistir en otros proyectos y responsabilidades asignadas. Qualifications - Dominio intermedio o avanzado de inglés (deseable). - Título de nivel diversificado (Bachillerato) requerido. - De 1 a 3 años de experiencia en la industria de telecomunicaciones, construcción o áreas afines (preferible). - Estudios universitarios a nivel técnico o de licenciatura en carreras relacionadas (Ingeniería, Telecomunicaciones, Administración, o afines) son valorados. - Manejo sólido de Microsoft Office, especialmente Excel (tablas dinámicas, fórmulas), Word y PowerPoint. - Habilidad para trabajar de forma remota con disciplina y organización, contando con un espacio de trabajo adecuado y libre de distracciones. - Conexión a internet estable y de alta velocidad para cumplir con las funciones del puesto. - Certificaciones relacionadas con estándares de calidad, construcción o telecomunicaciones serán un plus. - Disponibilidad para viajar ocasionalmente dentro del país o la región, según necesidades del negocio. Benefits - Priorizamos su bienestar con beneficios médicos y de salud integrales, diseñados para apoyarlo a usted y a su familia, de acuerdo con las necesidades específicas de su país. - Impulsamos su ambición con oportunidades de desarrollo profesional, capacitación y crecimiento para ayudarle a avanzar en su carrera.

• Process semi-monthly and monthly payroll for employees across multiple countries in a timely manner per payroll processing schedule • Verify earnings and deductions for overtime, bank of hours, on-call payments, commissions, equity transactions, discretionary bonus, garnishments, social security, income tax, etc. • Responsible for processing all off-cycle payrolls where needed • Provide general guidance to non-senior payroll positions • Reconcile and resolve complex processing and employee pay issues • Audit payroll calculations prior to transmission for any inaccuracies utilizing lateral payroll reports • Month-end close checklist to update vacation metrics, and government reporting sites, and maintain payroll department backup files • Monitor payroll tax reporting to ensure compliance with appropriate governmental agencies • Assist in company audits, regulatory and general ledger inquiries from internal and external auditors • Ensure payroll reporting and payments are compliant with IFRS at international locations • Research and respond to inquiries from employees, managers or external sources, providing input and guidance for resolution of payroll related issues • Generate Business Intelligence Reports daily to ensure employees are paid correctly in the system and calculating retro pay when necessary • Ensure confidentiality and security of payroll files, systems, and reports in compliance with various governmental regulations • Maintain payroll transaction records such as hires, promotions, transfers, terminations, leave of absences, and employee statistics for reporting and audit purposes • Process and prepare special payrolls, including stock option exercises, bonus payouts and garnishments with the proper approvals • Research pay information for employees, management, government agencies, which may include running reports or searching through payroll registers, year-end tax documents and filing, and reports • Collaborate with various stakeholders to include Human Resources (HR), accounting, treasury, internal auditing, and other teams • Work with Stock Administration, Legal, Tax and HR Department in the administration of payroll and equity related issues • Ensure timekeeping entries are accurate prior to processing and consult where needed • Responsible for resolving issues regarding direct deposits, employee payments, and vendor payments • Import data into systems and balance as required for accurate processing • Resolve and reconcile any General Ledger discrepancies • Serve as a payroll subject matter expert and provide support to payroll system users • Other projects and duties as assigned.

Role Description Lo que Harás – Responsabilidades Principales: - Supervisar y coordinar a contratistas y subcontratistas en campo. - Realizar inspecciones técnicas en sitio para asegurar que la ejecución estructural cumpla con los diseños aprobados. - Documentar y reportar cualquier desviación o cambio identificado durante la ejecución, manteniendo registros detallados y recomendando acciones correctivas. - Registrar en la herramienta oficial de SBA todos los cambios realizados durante la preparación e implementación de proyectos de capital, asegurando la trazabilidad y la aprobación formal. - Evaluar la factibilidad constructiva mediante análisis de escritorio, información recopilada en campo y observación directa en sitio. - Participar en el comité de evaluación y aprobación del TSSR (Technical Site Survey Report) durante la fase de adquisición de terrenos, aportando criterios técnicos para la validación de requisitos del proyecto. - Asegurar que todas las actividades se realicen conforme a las políticas y procedimientos corporativos. - Optimizar el uso de recursos internos y externos para el logro de los objetivos del proyecto. - Mantener comunicación constante y efectiva con los equipos internos y demás partes interesadas. - Identificar riesgos e implementar planes preventivos en conjunto con el equipo de liderazgo local. - Actualizar los sistemas corporativos con hitos y datos relevantes del proyecto. - Garantizar el cumplimiento de las políticas de Medio Ambiente, Salud y Seguridad (EHS). - Cumplir con otras funciones asignadas relacionadas con el puesto. Qualifications - Título universitario en Ingeniería Civil o Ingeniería Estructural. - De 5 a 7 años de experiencia en supervisión de desarrollo de sitios de telecomunicaciones inalámbricas. - Experiencia comprobada en la entrega de proyectos de construcción de sitios inalámbricos. - Conocimiento sólido de la industria de torres: construcción, ingeniería, zonificación, contratos y cumplimiento normativo. - Manejo intermedio de herramientas de Microsoft Office. - Disponibilidad para viajar y pernoctar fuera de la ciudad cuando sea necesario. - Licencia de conducir vigente. - Posición remota con más del 90 % del tiempo en campo; se requerirán viajes prolongados de manera ocasional. - Capacidad para leer, escribir y comunicarse claramente en español; inglés deseable. Requirements - Liderazgo sólido y capacidad para influir positivamente en equipos y socios. - Comunicación clara, directa y efectiva con diferentes tipos de audiencias. - Capacidad para resolver problemas y tomar decisiones bajo presión. - Proactividad en la identificación y mitigación de riesgos. - Organización, disciplina y fuerte orientación a resultados. - Capacidad de adaptación a entornos dinámicos y cambiantes. - Habilidades interpersonales para construir relaciones basadas en la confianza. - Excelentes habilidades de conducción. Benefits - Priorizamos su bienestar con beneficios médicos y de salud integrales, diseñados para apoyarlo a usted y a su familia, de acuerdo con las necesidades específicas de su país. - Impulsamos su ambición con oportunidades de desarrollo profesional, capacitación y crecimiento para ayudarle a avanzar en su carrera.